Important Notices Before You Rely on Anything on This Site — Especially in a Medical Emergency
medical-centers.org/ is an editorial directory of public information about hospitals and medical centers. Healthcare is a domain where stale information or misinterpretation can have serious consequences. This page sets out, plainly, what the site is and is not, the emergency routing you should use, and where to go for things this site cannot do.
- USA & Canada — 911
- UK — 999 (or 112)
- Australia — 000 (or 112 from mobile)
- USA non-emergency — your state Medicaid or state health department nurse line
- UK non-emergency — NHS 111 (England/Scotland/Wales)
- Canada non-emergency — Health Link 811 in many provinces
- Australia non-emergency — healthdirect 1800 022 222
- USA — 988 (Suicide & Crisis Lifeline, voice or text); Crisis Text Line: text HOME to 741741
- UK — Samaritans 116 123 (free); SHOUT text 85258
- Canada — 988 (Suicide Crisis Helpline, voice or text since 2023)
- Australia — Lifeline 13 11 14; Beyond Blue 1300 22 4636; Kids Helpline 1800 55 1800 (5–25 years)
Information on medical-centers.org/ about hospitals, clinics, services, accreditation, accessibility, and similar topics is general informational reference material only. It is not medical advice, not a substitute for examination by a licensed clinician, and not a recommendation that you choose any specific facility. We do not endorse or rank facilities by clinical quality. For decisions about your care, consult your primary care clinician, your specialist, or your country’s primary care navigation service.
What’s on this page
- Scope of the site
- Not medical advice
- No endorsements or rankings
- Not a CRA
- Not a HIPAA covered entity
- Not a medical record system
- Multi-country regulatory variance
- Accreditation references
- Insurance & coverage notes
- Telehealth & cross-border care
- Clinical complaints — where to go
- Third-party content
- Limitation of liability
1. Scope of the Site
medical-centers.org/ publishes editorial guides to hospitals, clinics, urgent care centers, community health centers (FQHCs), specialty centers, ambulatory surgical centers, and rehabilitation facilities across the United States (primary coverage), United Kingdom, Canada, and Australia. It does not provide medical care, telemedicine consultations, prescription services, lab services, imaging services, or any other clinical service.
2. Not Medical Advice (Repeated)
Nothing on the site is medical advice. Information about hospitals, services, accreditation, specialties, emergency department status, and similar topics is general informational background. For any medical question, consult a licensed clinician — your primary care clinician, specialist, or — if you don’t have one — your country’s primary care navigation service. In a medical emergency, dial your country’s emergency number immediately.
3. No Endorsements or Clinical Rankings
We do not endorse, rank, or rate medical centers by clinical quality. The order in which facilities appear in our directory is editorial — alphabetical, geographic, or by category — and does not imply quality, recommendation, or preference. Public quality data — Medicare Hospital Compare star ratings (US), CQC ratings (England), provincial public-hospital data (Canada), AIHW MyHospitals (Australia) — are produced by the relevant public authorities and we link readers to those public sources rather than republishing or interpreting them.
4. Not a Consumer Reporting Agency (FCRA Position)
medical-centers.org/ is not a Consumer Reporting Agency under the U.S. Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.). We do not assemble, evaluate, or sell consumer reports. We do not provide reports for employment, credit, insurance, tenant-screening, or physician-credentialling purposes. If you need a physician verification, the appropriate authority is the state medical board (US), GMC (UK), provincial College of Physicians and Surgeons (Canada), or AHPRA (Australia).
5. Not a HIPAA Covered Entity
The U.S. HIPAA Privacy Rule (45 C.F.R. Parts 160 and 164) applies to “covered entities” — health plans, healthcare clearinghouses, and most healthcare providers — and to their “business associates.” We are none of these. We do not collect, store, transmit, or maintain Protected Health Information (PHI). Equivalent frameworks apply outside the U.S. (UK GDPR & NHS Caldicott principles; PHIPA in Ontario / HIA in Alberta / other provincial frameworks in Canada; My Health Records Act 2012 in Australia) — none of which we are covered by.
6. Not a Medical Record System
We do not host, store, or process medical records. If you need a copy of your medical record, contact your healthcare provider’s medical records or health information management department directly. Patient portals — MyChart and others (US), the NHS App (UK), provincial portals (Canada), My Health Record (Australia) — are operated by your healthcare provider or by national health authorities, not by us.
7. Multi-Country Regulatory Variance
- U.S. healthcare regulation is largely state-by-state for clinical practice; federal for hospital conditions of participation. CMS Conditions of Participation set federal-program standards. Joint Commission accreditation is voluntary but used as a Medicare deemed-status basis. State medical boards license physicians.
- UK healthcare is structured around the four NHS systems plus an independent sector. CQC regulates in England; Healthcare Improvement Scotland in Scotland; Healthcare Inspectorate Wales in Wales; RQIA in Northern Ireland. The General Medical Council registers physicians.
- Canadian healthcare is structured under the Canada Health Act with provincial delivery. Each province operates its own health system (OHIP, MSP, AHCIP, etc.) and provincial Colleges of Physicians and Surgeons license physicians.
- Australian healthcare is dual public-private with national Medicare. The Australian Department of Health and Aged Care leads federally; states/territories operate public hospitals; AHPRA registers health practitioners across 16 professions; ACSQHC sets national safety and quality standards.
8. Accreditation References — Link Only, Not Republished
Where we reference a facility’s accreditation status (Joint Commission, DNV-GL, HFAP, AAAHC in the U.S.; CQC inspection report in England; Accreditation Canada; ACSQHC engagement in Australia), we link to the accrediting body’s own published page rather than republishing the report. Accreditation status changes; the accrediting body’s own page is the authoritative current reference.
9. Insurance, Coverage & Payment — Generic Notes Only
We describe generic insurance and payment frameworks (Medicare/Medicaid in the US; NHS funded vs. private in the UK; provincial coverage and OHIP/MSP/AHCIP in Canada; Medicare Australia and private health insurance) at a category level. We do not list specific insurance plans accepted at specific facilities — that information changes frequently and is the facility’s call. Confirm directly with the facility before any planned care.
10. Telehealth & Cross-Border Care
Telehealth and cross-border care raise complex licensing and coverage questions. A clinician licensed in one U.S. state generally cannot practise in another without that state’s licensure (with limited interstate-compact exceptions). UK GMC registration is required for practice in the UK; Canadian provincial licensure for Canadian practice; AHPRA registration for Australian practice. Cross-border care is generally not covered by domestic insurance. We describe the framework only — consult a licensed clinician and verify with your insurer before any cross-border or telehealth care.
11. Clinical Complaints — Where to Take Them
| Concern | Where to take it |
|---|---|
| U.S. clinician licensure complaint | Your state medical board (or other applicable licensure board) |
| U.S. hospital complaint | State health department; CMS for Medicare-certified facilities; Joint Commission Office of Quality Monitoring for accredited facilities |
| UK clinician complaint | General Medical Council (GMC) at gmc-uk.org |
| UK hospital complaint | Care Quality Commission (England) at cqc.org.uk; Parliamentary and Health Service Ombudsman |
| Canadian clinician complaint | Provincial College of Physicians and Surgeons (CPSO Ontario, CPSBC BC, CPSA Alberta, etc.) |
| Canadian hospital complaint | Provincial health authority; provincial ombudsman |
| Australian clinician complaint | AHPRA at ahpra.gov.au; state health-complaints commissioner |
| Australian hospital complaint | State or territory health-complaints commissioner |
12. Third-Party Content and Links
The site links extensively to hospitals, clinics, regulators, and accrediting bodies. We do not control those sites and are not responsible for their content, availability, accuracy, or privacy practices. A link does not imply endorsement.
13. Limitation of Liability
To the fullest extent permitted by law, medical-centers.org/ and its operators, editors, and contributors are not liable for any indirect, consequential, special, incidental, or punitive damages arising from your use of the site or your reliance on any content — specifically including but not limited to any healthcare outcome, missed appointment, wrong-facility selection, treatment delay, or coverage denial. Aggregate liability is capped at $100. See Terms of Service for the full liability framework, including the Delaware governing-law and AAA arbitration provisions.
Questions About This Disclaimer?
Email us with subject line “Disclaimer question.” For a medical emergency: 911 (USA/Canada) · 999 (UK) · 000 (Australia). For mental health crisis: 988 (USA/Canada) · Samaritans 116 123 (UK) · Lifeline 13 11 14 (Australia).
📧 info@medical-centers.org