New York Mount Sinai Medical Center MyChart, ER, Doctors, Phone & Patient Help 2026
Use this guide to reach The Mount Sinai Hospital in New York faster: MyMountSinai/MyChart login, emergency room location, doctors, appointments, hospital phone number, billing, medical records, map, visitor planning and official Mount Sinai patient resources.
If you searched for new york mount sinai medical center, you may need MyChart login, the MyMountSinai app, ER location, doctor search, appointment booking, hospital phone number, billing, records or directions. Choose your task below and use the safest official Mount Sinai route.
This tool is not a live hospital system. It points readers to official Mount Sinai resources based on the selected patient task.
🔐 MyMountSinai / MyChart login — manage care online
Use this for: MyChart login, MyMountSinai app access, appointments, messages, results, records and bill-related tools.
Best route: use the official Mount Sinai MyMountSinai app or MyChart access page, not a third-party login page.
Safety: do not use MyChart messages for emergency symptoms. Call 911 or go to the nearest emergency room.
New York Mount Sinai Medical Center Quick Facts
The Mount Sinai Hospital is part of the Mount Sinai Health System in New York City. The main hospital address is commonly listed as One Gustave L. Levy Place, New York, NY 10029. For general inquiries, Mount Sinai lists the main switchboard numbers as 212-241-6500 and 212-590-3300.
For emergency care, The Mount Sinai Hospital Emergency Department is located at 1468 Madison Avenue, New York, NY 10029, at Madison Avenue and 101st Street. Mount Sinai states that the ED provides care 24 hours a day, seven days a week. For medical records, Mount Sinai lists 212-241-7607. For billing, Mount Sinai lists 212-731-3100 and toll-free 866-682-9380.
What This Mount Sinai Medical Center Guide Covers
New York Mount Sinai MyChart Login: Use MyMountSinai App
Many patients search for “Mount Sinai MyChart,” “MyMountSinai login,” “Mount Sinai patient portal,” or “Mount Sinai medical records online.” Mount Sinai promotes the MyMountSinai app as the online way to manage many health care needs, sign in with a MyChart account and connect with Mount Sinai care.
Use the official MyMountSinai or MyChart route for secure patient access. Common portal tasks may include appointment information, test results, visit summaries, messages, bill-related tools and record access. For clinical questions, use your doctor’s office or official Mount Sinai care team route. For emergencies, do not wait for a portal reply.
Official route: MyMountSinai and MyChart sign-in.
This is the safer route for people searching “New York Mount Sinai Medical Center MyChart.”
Use for non-urgent patient portal tasks such as appointments, results, messages, records and account tools.
Open MyMountSinai from the official Mount Sinai website or official app stores. Avoid third-party login pages.
Do not use MyChart messaging for emergency symptoms. Call 911 or go to the nearest emergency room.
Mount Sinai ER Guide: Emergency Room Location, Hours and When to Call 911
The Mount Sinai Hospital Emergency Department is located at 1468 Madison Avenue, New York, NY 10029, at Madison Avenue and 101st Street. Mount Sinai states the ED provides care 24 hours a day, seven days a week for adults and children.
If you need emergency medical care, Mount Sinai says you should call 911 or head to the nearest emergency room immediately. Do not use a blog page, portal message, appointment form or phone callback for chest pain, stroke symptoms, severe breathing trouble, serious injury, heavy bleeding, suicidal crisis, sudden weakness, severe allergic reaction or another immediate danger.
1468 Madison Avenue, New York, NY 10029
Located at Madison Avenue and 101st Street.
212-241-6639
Mount Sinai’s emergency care locations page lists this for The Mount Sinai Hospital ED.
24 hours a day, 7 days a week
Emergency care is available around the clock.
Call 911
Use 911 for life-threatening symptoms or immediate danger.
Find Mount Sinai Doctors in New York by Specialty, Condition or Location
The official Mount Sinai website provides doctor search and appointment routes for patients who need primary care, cardiology, cancer care, orthopedics, neurology, pediatrics, OB-GYN, surgery, gastroenterology, dermatology, endocrinology and other specialty services in New York City.
Do not assume every Mount Sinai doctor is located at the main hospital campus. Mount Sinai has multiple hospitals, outpatient offices and specialty locations throughout the city and region. Always confirm the exact office address, appointment type, insurance participation, referral requirement and building instructions before traveling.
Search by doctor name, specialty or condition
Use Mount Sinai’s official doctor search or appointment tools. Search by terms such as primary care, cardiology, oncology, neurology, orthopedics, OB-GYN or the provider’s name.
Confirm the office address before visiting
A doctor may practice at the main hospital, an outpatient office or another Mount Sinai location. Check the building, suite and entrance before leaving.
Verify insurance and referral needs
Insurance networks and referral rules can change. Confirm with your plan and the doctor’s office before non-emergency care.
Bring outside records for specialty visits
For cancer, heart, surgical, imaging, neurology or second-opinion visits, prepare records, imaging reports, medication lists and referral paperwork.
Mount Sinai Appointments, Book Online, Get Care Now and Doctor Scheduling
Mount Sinai’s official website includes patient access routes such as Get Care Now, Book Online, Find a Doctor, and the MyMountSinai app. The site also lists 1-800-MD-SINAI as a general care access number.
The best route depends on your situation. Use MyMountSinai for non-urgent existing-patient tasks. Use Find a Doctor or Book Online for new provider searches. Use the main switchboard if you need hospital routing. Use emergency care for urgent or serious symptoms.
Best for existing patients
Use MyMountSinai or your Mount Sinai care team route for non-urgent messages, appointment details, results, records and account tools.
Best for new patients
Use Find a Doctor, Book Online, Get Care Now or 1-800-MD-SINAI to choose a provider, care location or appointment path.
New York Mount Sinai Medical Center Phone Numbers
Mount Sinai lists The Mount Sinai Hospital main switchboard numbers as 212-241-6500 and 212-590-3300. For system-wide contact, Mount Sinai lists business office routes such as Billing at 212-731-3100 or 866-682-9380, and Medical Records at 212-241-7607.
Use the main switchboard when you are not sure which department should handle your question. Use billing phone numbers for statement or payment questions. Use medical records for formal record requests. Use 911 for emergencies.
212-241-6500
Use for general The Mount Sinai Hospital inquiries.
212-590-3300
Also listed by Mount Sinai for general hospital questions.
212-731-3100
Toll-free billing route: 866-682-9380.
212-241-7607
Use for The Mount Sinai Hospital HIM/Medical Records.
212-241-6639
Listed for The Mount Sinai Hospital ED on emergency location resources.
1-800-MD-SINAI
Mount Sinai lists this general care access number on its website.
Mount Sinai Billing, Patient Financial Services and Insurance Help
Mount Sinai’s Billing and Patient Financial Services page lists phone support Monday through Friday from 9 a.m. to 5 p.m. at 212-731-3100 or toll-free at 866-682-9380. Use official billing pages or MyMountSinai/MyChart tools for bill-related tasks.
Billing questions can involve hospital charges, doctor charges, emergency care, imaging, lab work, insurance claims, prior authorization, payment plans or financial assistance. Keep your statement, account number, date of service, insurance card and explanation of benefits ready before calling.
212-731-3100
Use for Mount Sinai Billing and Patient Financial Services.
866-682-9380
Also listed by Mount Sinai for billing help.
Have your statement, account number, insurance card, date of service and explanation of benefits ready.
Confirm network status with your insurance plan and provider office before non-emergency visits or procedures.
Mount Sinai Medical Records Request, HIM and MyChart Records
Mount Sinai’s medical records page lists The Mount Sinai Hospital HIM/Medical Records at One Gustave L. Levy Place, Box 1111, New York, NY 10029, with contact number 212-241-7607. If requesting in person, Mount Sinai notes that a valid government-issued photo ID is needed.
Before submitting a request, decide what you need: discharge summary, visit notes, lab results, imaging reports, operative report, emergency department record, medication list, billing record or full chart copy. Specific requests are often easier to process than broad requests for everything.
Check MyMountSinai or MyChart first
Some results, visit summaries and account tools may already be available online through the official portal route.
Use the official medical records page
For formal copies or records not available online, follow the Mount Sinai medical records request instructions for the hospital where you were treated.
Choose the correct Mount Sinai site
Mount Sinai has multiple hospital sites. Use The Mount Sinai Hospital details only if your care was at the main Mount Sinai Hospital location.
Bring ID for in-person requests
If requesting records in person, bring a valid government-issued photo ID and any required authorization documents.
Mount Sinai Hospital Address, Parking, Map, Subway and Visit Tips
The Mount Sinai Hospital main address is One Gustave L. Levy Place, New York, NY 10029. The Emergency Department is at 1468 Madison Avenue, at Madison Avenue and 101st Street. Before visiting, confirm whether your appointment is at the main hospital, a doctor office, an outpatient location, an emergency department, or another Mount Sinai site.
New York hospital visits can be stressful because of traffic, parking, subway transfers, building entrances and security. Save your appointment confirmation, MyMountSinai message, doctor office number, building name and entrance instructions before leaving.
One Gustave L. Levy Place, New York, NY 10029
Use for the main Mount Sinai Hospital campus.
1468 Madison Avenue, New York, NY 10029
Located at Madison Avenue and 101st Street.
Photo ID, insurance card, medication list, referral, appointment confirmation, records and caregiver details.
Confirm building, entrance, floor, suite, parking, subway route and check-in instructions.
Mount Sinai Medical Center Services, Doctors and Specialty Care in NYC
Mount Sinai Health System is known for a wide range of care in New York, including emergency medicine, primary care, cardiology, cancer care, neurology, orthopedics, surgery, women’s health, pediatrics, transplant services, imaging and specialty programs. Use official Mount Sinai pages to confirm the right location, provider and appointment route.
When searching for a specific department, do not rely only on a general hospital article. Mount Sinai has multiple hospitals and offices across New York. Use Find a Doctor, Find a Location, Get Care Now, Book Online or the main switchboard to confirm where you should go.
Use the ED for serious symptoms. Call 911 for life-threatening emergencies or immediate danger.
Use Mount Sinai doctor search and appointment tools to find providers by specialty, condition or location.
Confirm whether the service is at The Mount Sinai Hospital or another Mount Sinai hospital or outpatient office.
Use official Mount Sinai medical records and billing pages, not third-party payment or records links.
Official Mount Sinai Links for MyChart, ER, Doctors, Billing and Records
Use official Mount Sinai pages for patient tasks. They are safer than copied phone lists, third-party hospital directories or outdated blog pages.
Mount Sinai Home
Use for Get Care Now, Book Online, locations, doctors and patient access routes.
Open Mount SinaiThe Mount Sinai Hospital Contact
Use for main switchboard numbers and hospital-specific contact details.
Hospital ContactMyMountSinai App
Use for MyChart account access and online patient tools.
Open MyMountSinaiEmergency Department
Use for The Mount Sinai Hospital ED location and emergency guidance.
ER InformationEmergency Locations
Use for Mount Sinai emergency department locations across the Greater New York area.
Emergency LocationsMedical Records
Use for record requests, hospital-specific HIM contacts and request instructions.
Request RecordsSystem Contact
Use for business offices, billing, medical records and general Mount Sinai contact routes.
Contact Mount SinaiBook Online
Use Mount Sinai’s official site for appointment and care access options.
Book CareNew York Mount Sinai Medical Center Map and Directions
Use the map below for The Mount Sinai Hospital main campus. For emergency care, use the Emergency Department entrance at 1468 Madison Avenue. For appointments, confirm the exact office, building, entrance and floor before traveling.
Map Search: The Mount Sinai Hospital, New York, NY
New York Mount Sinai Medical Center FAQs About MyChart, ER and Phone Numbers
What is The Mount Sinai Hospital main phone number?
Mount Sinai lists the main switchboard numbers for The Mount Sinai Hospital as 212-241-6500 and 212-590-3300.
Where is The Mount Sinai Hospital Emergency Department?
The Mount Sinai Hospital Emergency Department is located at 1468 Madison Avenue, New York, NY 10029, at Madison Avenue and 101st Street.
Is Mount Sinai ER open 24 hours?
Yes. Mount Sinai states that The Mount Sinai Hospital Emergency Department provides care 24 hours a day, seven days a week.
What is Mount Sinai MyChart called?
Mount Sinai promotes the MyMountSinai app, which lets patients sign in with a MyChart account and manage many health care needs online.
How do I find Mount Sinai doctors in New York?
Use Mount Sinai’s official doctor search, Book Online, Get Care Now or appointment tools. Confirm office address and insurance before scheduling.
What is the Mount Sinai billing phone number?
Mount Sinai Billing and Patient Financial Services lists 212-731-3100 and toll-free 866-682-9380, Monday through Friday from 9 a.m. to 5 p.m.
How do I request medical records from The Mount Sinai Hospital?
Use Mount Sinai’s official medical records page. For The Mount Sinai Hospital, the listed HIM/Medical Records contact number is 212-241-7607.
Can I use MyChart for an emergency?
No. Use 911 or the nearest emergency department for serious symptoms, immediate danger or life-threatening concerns.
What is 1-800-MD-SINAI used for?
Mount Sinai lists 1-800-MD-SINAI on its official website as a general care access number for patients looking for care options.
Is Mount Sinai Beth Israel still open?
This guide focuses on The Mount Sinai Hospital in New York. For any other Mount Sinai hospital or location, use Mount Sinai’s official location pages because services and operating status can differ by site.
Medical and Editorial Disclaimer
This guide is for patient navigation and informational purposes only. It is not medical advice, diagnosis, treatment, billing advice, insurance advice or an official Mount Sinai page. For emergencies, call 911 or go to the nearest emergency department. For appointments, billing, records, portal support, visitor information and clinical questions, use official Mount Sinai resources.
New York Mount Sinai Medical Center Patient Help Summary
For New York Mount Sinai Medical Center searches, start with official Mount Sinai resources: The Mount Sinai Hospital contact page, MyMountSinai app, Emergency Department page, emergency locations, medical records, billing and the main Mount Sinai website. The main switchboard numbers are 212-241-6500 and 212-590-3300.
Use MyMountSinai for non-urgent portal tasks. Use the Emergency Department at 1468 Madison Avenue for emergency care, or call 911 for life-threatening symptoms. Use 212-241-7607 for medical records and 212-731-3100 or 866-682-9380 for billing help. Always confirm details directly with official Mount Sinai pages before visiting.