Lankenau Medical Center: MyChart, Doctors & Phone 2026

What to Do First Before Visiting Lankenau Medical Center

Lankenau Medical Center is a Main Line Health hospital in Wynnewood, Pennsylvania, just outside Philadelphia. Patients and families commonly search for it when they need the MyChart portal, emergency department, Level II trauma care, imaging scheduling, medical records, billing help, visitor hours, parking guidance, patient advocacy, pharmacy, or directions to the correct campus zone.

The most practical first step is to match your need with the right route. A life-threatening emergency, a planned imaging study, a clinic appointment, a medical-record request, a billing question, and a family visit all require different preparation. If symptoms are severe or dangerous, call 911. For non-urgent tasks, use Main Line Health MyChart, the Lankenau location page, medical-record request instructions, or the correct department phone number.

Lankenau Medical Center MyChart Patient Portal

Main Line Health MyChart is the patient portal used by Main Line Health. The official MyChart FAQ says it lets patients schedule medical appointments, view health information such as medications, allergies and test results, request medication refills, access trusted health resources, and message the care team. MyChart is also linked throughout Main Line Health patient-service pages for medical records, billing, and appointment-related tasks.

MyChart is useful after an emergency visit, hospital stay, outpatient appointment, lab test, imaging exam, procedure, surgery, maternity visit, or specialty visit. It can help you avoid losing important information in paper discharge packets or waiting on a phone call for routine non-urgent information.

Use MyChart for these non-emergency tasks

• Viewing test results and health information when released.
• Viewing medications, allergies, immunizations, and past or upcoming appointments.
• Sending non-urgent messages to your care team.
• Requesting prescription renewals when available.
• Scheduling or managing eligible appointments.
• Paying medical bills or reviewing account information.
• Managing proxy access for a child, dependent, or loved one when permitted.

Lankenau Emergency Department, Level II Trauma Center & Triage

Main Line Health identifies Lankenau Medical Center as one of its Level II trauma centers. A trauma center is equipped for serious injuries such as falls, motor vehicle crashes, sports injuries, and other potentially life-threatening trauma. Main Line Health also describes around-the-clock trauma and acute care surgery availability at its trauma centers.

Emergency departments use triage. That means patients are treated by medical urgency, not simply arrival order. A patient with stroke symptoms, chest pain, severe breathing trouble, major trauma, uncontrolled bleeding, sepsis symptoms, poisoning, overdose, or a severe allergic reaction may be treated before a stable patient who arrived earlier.

Call 911 immediately for these symptoms

• Chest pain, chest pressure, fainting, or symptoms that may suggest a heart attack.
• Stroke signs such as facial droop, arm weakness, sudden numbness, slurred speech, confusion, or sudden vision changes.
• Severe breathing trouble, blue lips, choking, serious allergic reaction, or uncontrolled asthma.
• Major trauma, head injury, heavy bleeding, deep wounds, serious burns, or severe fracture.
• Severe abdominal pain, poisoning, overdose, seizure, pregnancy emergency symptoms, or sudden severe headache.
• Suicidal thoughts, self-harm risk, violent crisis, or immediate danger.

When urgent care may be more practical

Main Line Health also operates urgent care options for non-life-threatening needs. A mild illness, minor sprain, low-risk rash, simple sore throat, or stable concern may be better suited to urgent care or a primary care office. If symptoms are severe, unusual, rapidly worsening, or you are unsure whether waiting is safe, choose emergency care.

Lankenau Medical Records, Authorization Forms & Imaging Records

Main Line Health’s medical-records page says medical-record requests may be made by returning an Authorization for Disclosure of Health Information form by U.S. mail, email, or fax to 610-356-3167. A valid authorization must include the patient’s full name and date of birth, specific information requested, purpose of disclosure, recipient name and address, authorization expiration date, signature, and date of signature.

For amendments to protected health information, Main Line Health lists fax 610-356-3531 and phone 484-476-1721. The mailing address listed for Health Information Management is Main Line Health, 3803 West Chester Pike, Suite 160, Newtown Square, PA.

Medical records checklist

1. Check MyChart first if you only need information already available in the portal.
2. Use Main Line Health’s official authorization form for formal record release.
3. Include the patient’s full legal name, date of birth, and treatment dates.
4. Specify exactly what you need: ER note, discharge summary, lab result, imaging report, operative note, clinic note, billing record, or a date range.
5. Use the correct fax or mailing route and keep a copy of your submission.
6. For diagnostic images, ask whether you need the written report, the actual image files, or both.

Imaging scheduling at Lankenau

Main Line Health lists outpatient imaging services at Lankenau Medical Center and says CT, MRI, and other advanced imaging can be scheduled by calling 484-580-1800. The imaging page also says parking is free for mammography and DEXA scan patients, with validation available at registration.

Lankenau Appointments, Physician Referral & Visit Preparation

Main Line Health provides appointment scheduling, physician referral, MyChart tools, imaging scheduling, and department-specific practice pages for Lankenau Medical Center. The Lankenau page lists physician referral at 1-866-CALL-MLH, and radiology scheduling at 484-476-3100. For many imaging services, the dedicated scheduling number is 484-580-1800.

Before calling, write down the patient’s full name, date of birth, symptoms or reason for visit, insurance details, referring doctor, order or script, preferred dates, and any special mobility or interpreter needs. For imaging, Main Line Health says scheduling may require a physician script, ICD-10 code if needed, pre-certification number if needed, type of study, insurance, referring physician, and contrast instructions for CT or MRI.

Appointment preparation checklist

• Bring photo ID and insurance card.
• Bring referral, script, pre-certification, or test order if your visit requires it.
• Bring a current medication list, including prescription, over-the-counter, vitamins, and supplements.
• Bring outside records, imaging reports, discharge summaries, or specialist notes if relevant.
• Confirm the exact campus zone, building, suite, entrance, and parking area.
• Ask whether fasting, arrival time, lab work, contrast instructions, or special preparation is required.

Lankenau Parking, Campus Zones & Arrival Tips

Main Line Health’s Lankenau wayfinding material explains that the campus is divided into zones, including Zone A, Zone B, and Zone D, and that each zone has its own parking garage, entrance, and lobby. This matters because a correct street address is not always enough. Your appointment instructions may send you to a specific zone, building, floor, lobby, or medical office building.

Lankenau’s patient guide says visitors should check the current parking page for the latest parking information. It also says patients who require a wheelchair or special assistance may call volunteer services at 484-476-2138. If you are visiting for mammography or DEXA, the imaging page says parking is free with validation at registration.

Arrival checklist

• Confirm the correct zone, building, floor, and entrance before leaving.
• Use official Lankenau parking and wayfinding resources for current garage information.
• Allow extra time for parking, walking, badge check-in, elevators, and registration.
• Bring your appointment instructions, order or script, photo ID, insurance card, and medication list.
• Call volunteer services ahead of time if wheelchair or special assistance is needed.
• Take a photo of your parking level, garage, and lobby entrance if you are unfamiliar with the campus.

Lankenau Visitor Hours, Badges, Gift Shop & Patient Support

Main Line Health’s visitation guidance lists visiting hours at Lankenau Medical Center from 8 a.m. to 9 p.m., Monday through Sunday. Patients are permitted to have two visitors at a time, visitors may swap out during the day, and children below age 12 must be accompanied by an adult. Some units may have stricter rules based on patient condition, infection-control needs, or care-team guidance.

Main Line Health says visitors must obtain a temporary visitor badge from Greeter Service Ambassadors at the main hospital entrance, and a government-issued ID such as a state ID, driver’s license, or passport is required. This is important for first-time visitors because it adds time before reaching the patient’s room.

Before visiting a patient

• Confirm the patient’s room, unit, and visitor plan before driving.
• Bring government-issued ID for visitor badging.
• Do not visit with fever, cough, vomiting, diarrhea, flu-like symptoms, or contagious illness.
• Ask before bringing flowers, plants, latex balloons, outside food, or large gifts.
• Remember that flowers or plants may not be allowed in intensive care units, and latex balloons are not allowed in the hospital.
• Use patient support routes if you have concerns about care, communication, or discharge planning.

Lankenau Billing, Insurance, Itemized Bills & Financial Help

Main Line Health’s patient resources include billing inquiries, pay bill, insurance accepted, financial assistance, price transparency, and request itemized bill. Lankenau’s location page lists billing customer service at 484-476-2128, and cashier at 484-476-2058 or 484-476-6445.

Hospital billing can be confusing because one encounter may include hospital facility charges, physician charges, emergency physician services, anesthesia, radiology, pathology, lab testing, imaging, medication, procedures, and follow-up care. Before paying a large balance, compare the hospital bill with your insurance explanation of benefits and ask whether insurance processing is complete.

Billing questions to ask before paying

• Is this a hospital facility bill, physician bill, emergency physician bill, radiology bill, pathology bill, or anesthesia bill?
• Has my insurance fully processed the claim, or is this an early statement?
• Can I request an itemized bill?
• Is financial assistance, charity care, or a payment arrangement available?
• Do I need prior authorization before imaging, surgery, infusion, therapy, or outpatient testing?
• Should I pay through MyChart, Main Line Health bill pay, or by calling billing customer service?

Official Lankenau Medical Center Links

Use these official Main Line Health resources for current details. Hospital policies, MyChart features, medical-record procedures, visitor rules, parking, imaging schedules, billing resources, and department phone numbers can change.

Internal Link Note for This Article

Lankenau Medical Center FAQs