Brookdale Medical Center: MyChart, Doctors & Phone 2026

Brooklyn patient guide

Brookdale Hospital Medical Center MyChart, Doctors, Phone Numbers & Patient Help

If you searched for brookdale hospital medical center, you probably need the OBH MyChart login, a doctor search, the main phone number, medical records, billing, patient relations, or directions to One Brookdale Plaza. This guide gives you the official One Brooklyn Health routes in one clean place so you can act quickly without relying on outdated hospital-directory pages.

๐Ÿฅ One Brookdale Plaza ๐Ÿ“ Brooklyn, NY 11212 โ˜Ž๏ธ (718) 240-5000 ๐Ÿ” OBH MyChart
โ˜… Patient shortcut
What Do You Need From Brookdale Hospital Medical Center?

Pick the task closest to your visit. This shortcut helps you reach the right official path for MyChart login, doctor search, appointments, medical records, billing, patient relations, or emergency care.

๐Ÿ” OBH MyChart Login and Support

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Best route: use the official One Brooklyn Health MyChart login for test results, messages, refills and account access.

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Support: call the MyChart Patient Support Line at 855-229-3120 if you are locked out or need help.

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Tip: use the official portal only; do not enter login details on third-party โ€œMyChartโ€ pages.

Quick answer

Brookdale Hospital Medical Center Quick Facts

Brookdale Hospital Medical Center is part of One Brooklyn Health and is located at One Brookdale Plaza, Brooklyn, NY 11212. The main Brookdale phone number listed by One Brooklyn Health is (718) 240-5000.

For online access, patients use One Brooklyn Health MyChart. The portal can help with secure messages, test results, refill requests, and portions of your health record. For portal help, OBH MyChart lists 855-229-3120 as the Patient Support Line.

๐Ÿ“ Address One Brookdale Plaza Brooklyn, NY 11212
โ˜Ž๏ธ Main phone (718) 240-5000 General hospital inquiries
๐Ÿ” Patient portal OBH MyChart myonebrooklynhealth.org
๐Ÿ“„ Records (718) 240-5561 Health Information Management
๐Ÿ’ณ Billing Outpatient / Inpatient 718-240-6361 / 718-240-5771
Source verification: Official One Brooklyn Health pages were checked for Brookdale main phone, MyChart portal, MyChart support, medical records, billing, patient relations, and Find a Doctor resources. Verify final details with One Brooklyn Health before making care, billing, records, or travel decisions.
Page guide

What This Brookdale Hospital Medical Center Guide Covers

Patient portal

How Do You Log In to Brookdale Hospital MyChart?

Brookdale patients use One Brooklyn Health MyChart, also called OBH MyChart. It is the official patient portal route for Brookdale Hospital Medical Center and other One Brooklyn Health facilities.

Through the portal, patients can communicate with their doctor, view test results, request prescription refills, and access health information from a phone, tablet, or computer.

Official portal

Website: myonebrooklynhealth.org

Use the official OBH MyChart login page for account access and guest bill pay options.

Support line

855-229-3120

Use this line for MyChart login help, lockouts, username/password issues, or account questions.

Support email

Myonebrooklynhealthsupport@bhmcny.org

OBH MyChart support pages list this email for account help.

Security tip

Go directly to the official portal. Do not trust random ads or look-alike login pages asking for health information.

Useful tip: If you are waiting for lab results, the portal may update before a phone call arrives. Still, message or call your provider if the result is confusing, urgent, or tied to changing symptoms.
Doctors

How Do You Find Brookdale Hospital Doctors?

Use the official One Brooklyn Health Find a Doctor page to search for Brookdale providers. It is safer than relying only on search snippets because provider schedules, locations, specialties and insurance participation can change.

Before booking, confirm the doctorโ€™s specialty, facility location, insurance status, referral requirement, appointment type, and whether you need medical records sent ahead of the visit.

1

Start with the official doctor search

Use One Brooklyn Healthโ€™s doctor search page and filter by specialty, provider name, or care need.

2

Confirm the location before booking

Brookdale, Interfaith and Kingsbrook are all part of One Brooklyn Health. Make sure your appointment is actually at the Brookdale location if that is what you need.

3

Check insurance and referral rules

Call your insurance plan and the office before assuming a provider is in-network or accepting new patients.

4

Bring records for specialist visits

For cardiology, surgery, maternity, imaging follow-up, or complex care, bring test results, medication lists, discharge summaries, and referral paperwork.

Phone numbers

What Is Brookdale Hospital Medical Center Phone Number?

The main Brookdale Hospital Medical Center phone number is (718) 240-5000. Use it for general hospital inquiries when you are not sure which department to call.

For specific questions, use the correct department line. Medical records, billing, patient relations and MyChart support each have separate contact routes.

Main hospital

(718) 240-5000

General Brookdale Hospital Medical Center inquiries.

MyChart support

855-229-3120

Portal login, locked account, username, password and support questions.

Medical records

(718) 240-5561

Health Information Management for Brookdale records.

Patient relations

(718) 240-7370

Patient relations questions and concerns listed by One Brooklyn Health.

Phone tip: When calling, say โ€œBrookdale Hospital Medical Centerโ€ and the exact department you need. One Brooklyn Health also includes Interfaith and Kingsbrook, so naming the facility avoids wrong routing.
Medical records

How Do You Request Brookdale Hospital Medical Records?

For Brookdale medical records, One Brooklyn Health lists Health Information Management at (718) 240-5561. The records page also lists email healthinfo@bhmcny.org and in-person request details for Brookdale.

Patients may also access portions of their health information through OBH MyChart. For formal copies, outside provider requests, legal records, or complete chart release, use the official records process.

Brookdale HIM

Phone: (718) 240-5561

Email: healthinfo@bhmcny.org

In-person request

Health Information Management Dept.

1 Brookdale Plaza, Brooklyn, NY 11212.

Hours

8:00 am to 4:00 pm

Listed by One Brooklyn Health for Brookdale records requests.

Fax / ROI

Fax: (718) 240-5720

Release of Information: (718) 240-6022.

Records tip: Be specific. Ask for the date range, department, discharge summary, lab results, imaging report, operative note, or full record copy. Specific requests are easier to process than โ€œsend everything.โ€
Billing

How Do You Contact Brookdale Hospital Billing?

One Brooklyn Health lists different Brookdale billing contacts for outpatient and inpatient questions. Outpatient billing is listed as 718-240-6361, and inpatient billing is listed as 718-240-5771.

If your question is about a bill, have the statement, account number, date of service, insurance card, and any explanation of benefits ready before calling.

Outpatient billing

718-240-6361

Use for outpatient visits, clinic services, or bills tied to non-admitted care.

Inpatient billing

718-240-5771

Use for hospital stay, admission, or inpatient-related billing questions.

Financial assistance

718-240-5240

Use if you need help understanding financial assistance options.

Portal payment

OBH MyChart includes a Pay Bill as Guest option.

Use official MyChart only for online payment access.

Patient support

How Do You Contact Brookdale Patient Relations?

For patient relations, One Brooklyn Health lists phone (718) 240-7370 and email patientrelations@bhmcny.org. Use this route for care experience concerns, communication problems, or questions that need patient support follow-up.

For formal grievances or patient safety concerns, One Brooklyn Health also publishes patient experience contact information. Keep notes, dates, names, department, and your preferred resolution clear when contacting the hospital.

Patient relations

Phone: (718) 240-7370

Email: patientrelations@bhmcny.org

What to include

Your name, patient name if different, visit date, department, concern, and the best phone/email for follow-up.

Practical note: For urgent medical symptoms, do not use patient relations email. Use emergency care, your care team, or the correct clinical line.
Visit planning

Where Is Brookdale Hospital Medical Center Located?

Brookdale Hospital Medical Center is located at One Brookdale Plaza, Brooklyn, NY 11212. This is the address listed by official One Brooklyn Health and public hospital profile sources.

Before visiting, confirm the department, entrance, appointment time, visitor rules, parking/transport plan, and whether you need a referral or prior authorization.

Address

One Brookdale Plaza

Brooklyn, NY 11212.

Before you go

Confirm department, building, clinic name, doctor name, visit time, and insurance/referral requirements.

Bring with you

Photo ID, insurance card, medication list, referral, test results, discharge paperwork, and portal login if useful.

Language access

One Brooklyn Health publishes patient and visitor resources including language access information.

Safety first

When Should You Call 911 Instead of Using MyChart?

Call 911 for life-threatening symptoms or immediate danger. MyChart is useful, but it is not an emergency service.

Do not wait for a portal response if symptoms are severe, fast-changing, or dangerous. Use emergency services or the nearest emergency department.

Call 911 for: chest pain, severe breathing trouble, stroke symptoms, major injury, severe bleeding, collapse, serious allergic reaction, suicidal crisis, or any immediate life-threatening concern.
Patient view

Brookdale Hospital Medical Center Pros and Cautions

Brookdale can be useful for patients who need a large Brooklyn hospital connected to One Brooklyn Health services. The main caution is that users must choose the correct OBH facility, department and phone route.

Pros

Official MyChart access through One Brooklyn Health.

Find a Doctor tool for provider search.

Dedicated records contacts for Brookdale requests.

Brooklyn location at One Brookdale Plaza.

Cautions

OBH has multiple hospitals, so confirm you mean Brookdale.

Billing contacts differ for outpatient and inpatient questions.

MyChart is not for emergencies.

Insurance and doctor availability can change.

Map

Brookdale Hospital Medical Center Map and Directions

Use One Brookdale Plaza, Brooklyn, NY 11212 for map directions. Confirm your department, entrance and appointment instructions before travelling.

Map Search: Brookdale Hospital Medical Center

FAQs

Brookdale Hospital Medical Center FAQs

What is Brookdale Hospital Medical Center phone number?

The main Brookdale Hospital Medical Center phone number listed by One Brooklyn Health is (718) 240-5000.

Where is Brookdale Hospital Medical Center located?

Brookdale Hospital Medical Center is located at One Brookdale Plaza, Brooklyn, NY 11212.

Does Brookdale Hospital use MyChart?

Yes. Brookdale patients use One Brooklyn Health MyChart, also called OBH MyChart, at myonebrooklynhealth.org.

What is the Brookdale MyChart support phone number?

OBH MyChart lists the Patient Support Line as 855-229-3120 for login help, account lockouts and portal questions.

How do I find a Brookdale doctor?

Use the official One Brooklyn Health Find a Doctor page and confirm facility location, specialty, appointment availability and insurance before booking.

How do I request Brookdale medical records?

Contact Brookdale Health Information Management at (718) 240-5561 or use the official One Brooklyn Health medical records page.

What are Brookdale Hospital billing numbers?

One Brooklyn Health lists outpatient billing at 718-240-6361 and inpatient billing at 718-240-5771. Financial assistance is listed at 718-240-5240.

Should I use MyChart in an emergency?

No. MyChart is not an emergency service. Call 911 for life-threatening symptoms or immediate danger.

Medical and Editorial Disclaimer

This page is an independent patient guide and is not the official website of Brookdale Hospital Medical Center, One Brooklyn Health, OBH MyChart or any government agency. It is not medical advice, diagnosis, treatment advice, insurance advice or billing advice. Phone numbers, departments, doctor availability, MyChart features, medical records instructions and billing contacts can change. Always verify final details with One Brooklyn Health or the appropriate official department before visiting, booking care, requesting records or paying bills. In an emergency, call 911.

Final summary

Best Way to Use Brookdale Hospital Medical Center in 2026

The fastest route is to use the correct One Brooklyn Health resource: OBH MyChart for portal access, Find a Doctor for providers, (718) 240-5000 for Brookdaleโ€™s main hospital line, (718) 240-5561 for medical records and the OBH contact page for billing or patient relations.

This guide gives users more than a thin directory listing. It explains the exact next step for MyChart, doctors, phone numbers, billing, records, patient support, directions and emergency situations, so readers can solve the reason they searched for brookdale hospital medical center.

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