Bergen New Bridge Medical Center Doctors, Hours, Patient Portal, Phone & Visit Help
If you searched for bergen new bridge medical center, you may need the patient portal, doctors, phone number, medical records, emergency department, visiting rules, billing help, or directions to the Paramus campus. This guide gives you the official routes in one place, explains the “MyChart vs Patient Portal” confusion, and helps you choose the right department before you call or visit.
Choose your task first. This shortcut helps you reach the right official page or phone number for patient portal access, doctors, emergency care, medical records, billing, patient relations, and visit planning.
🔐 Patient Portal Access at Bergen New Bridge
Best route: use the official Bergen New Bridge Patient Portal page for secure access to your health information.
How it starts: during registration, provide a valid email address so portal activation instructions can be sent after your visit.
Tip: if you searched “MyChart,” verify the official Bergen New Bridge portal page before entering login details anywhere.
Bergen New Bridge Medical Center Quick Facts
Bergen New Bridge Medical Center is located at 230 East Ridgewood Avenue, Paramus, NJ 07652. The main phone number listed by the medical center is 201-967-4000.
The official website describes the online account access as a Patient Portal. Users often search for “Bergen New Bridge MyChart,” but the safest route is the official Patient Portal page linked from Bergen New Bridge, not a generic MyChart result.
What This Bergen New Bridge Guide Covers
Does Bergen New Bridge Medical Center Use MyChart?
The official Bergen New Bridge website calls its online access tool the Patient Portal. Some patients may search “Bergen New Bridge MyChart,” but the official page points users to the Bergen New Bridge Patient Portal process.
The portal gives online access to health information after your visit. The official page says patients can access visit-related information such as allergies, procedures, lab and radiology results, vitals, and more once the account is activated.
Patient Portal
Use the official Bergen New Bridge Patient Portal page for secure access to health information.
During registration, provide a valid email address. After the visit, the portal activation instructions are sent by email.
The official page mentions visit information such as allergies, procedures, lab and radiology results, vitals, and more.
Use the official Bergen New Bridge portal link. Do not enter health information on look-alike login pages.
How Do You Find Bergen New Bridge Doctors?
Use the official Bergen New Bridge Find a Doctor or Provider page. It is the safest route for current provider profiles, specialties, locations, and appointment instructions.
Bergen New Bridge also has One Bergen Health, a physician-led medical group connected to the medical center. Before booking, confirm the provider location, specialty, insurance, referral rules, and whether the provider is accepting new patients.
Start with the official provider search
Use the Find a Doctor or Provider page instead of relying on old search snippets or third-party profile pages.
Confirm the exact location
Some providers may see patients at the Paramus campus, One Bergen Health locations, specialty suites, or outpatient offices.
Call the right scheduling route
For many ambulatory and specialty appointments, Bergen New Bridge lists Central Scheduling at 201-225-7130 during weekday business hours.
Prepare records before specialist visits
Bring medication lists, imaging, lab results, discharge summaries, referral paperwork, and insurance information if your visit is specialized or complex.
What Are Bergen New Bridge Medical Center Hours?
Bergen New Bridge is a medical center with different hours by department. Do not treat one set of hours as the entire hospital schedule.
The Emergency Department provides emergency care 24 hours a day, seven days a week. Other services, such as medical records, central scheduling, outpatient services, pharmacy, and administrative offices may follow weekday or department-specific hours.
24 hours a day, 7 days a week
Use for medical emergencies and urgent emergency care needs.
Monday-Friday, 8 am-5 pm
The medical records page lists these hours for information needs.
Monday-Friday, 8:30 am-5:30 pm
Use 201-225-7130 for ambulatory and specialty scheduling when applicable.
Monday-Friday, 7 am-6:30 pm
The homepage lists Bergen New Bridge Pharmacy community prescription hours.
What Is Bergen New Bridge Medical Center Phone Number?
The main Bergen New Bridge Medical Center phone number is 201-967-4000. Use it for general questions when you do not know which department to call.
For faster help, use a specific department number. Medical records, patient relations, emergency department, billing/collections, and scheduling all have separate routes.
201-967-4000
General Bergen New Bridge Medical Center inquiries.
201-967-4141
Emergency Department phone directory listing.
201-967-4300
Use for patient information routing where appropriate.
201-967-6879
Issues, concerns, and patient experience questions.
How Do You Request Bergen New Bridge Medical Records?
Bergen New Bridge Medical Center’s Health Information Department handles medical record requests. The official page lists phone help at 201-225-6799 and email healthinfo@newbridgehealth.org.
For formal copies, the official page directs patients to complete a Release of Information form and send it by mail, email, or fax. The listed fax number for records requests is 201-967-4138.
201-225-6799
Use for medical record request questions.
healthinfo@newbridgehealth.org
Use as listed on the official records page.
201-967-4138
Use for completed ROI forms when appropriate.
Health Information Department / Release of Information
230 East Ridgewood Avenue, Paramus, NJ 07652.
How Do You Contact Bergen New Bridge Billing?
The phone directory lists Credit and Collections at 201-967-4114 or 201-967-4200. Financial Assistance is also listed at 201-967-4200.
If your question is about a bill, bring the bill, account number, patient name, date of service, insurance card, and any explanation of benefits before calling.
201-967-4114
201-967-4200
Use for billing/collections questions listed in the phone directory.
201-967-4200
Use for financial assistance questions listed by Bergen New Bridge.
What Are Bergen New Bridge Visiting Rules?
Visitor rules depend on the department and patient situation. Bergen New Bridge publishes visiting hours and policy guidance, including different rules for emergency department, behavioral health, long-term care, and outpatient areas.
The official visiting policy states that the Emergency Department permits one visitor per adult patient and two parents or guardians 24/7 when the patient is a minor.
One visitor per adult patient is permitted under the listed policy.
Two parents or guardians are permitted 24/7 when the patient is a minor.
Behavioral health areas may have additional rules, safety needs, and appointment-specific visitor guidance.
Check current policy before arriving, especially for infection-control updates, unit rules, or special circumstances.
What Services Does Bergen New Bridge Provide?
Bergen New Bridge Medical Center offers emergency care, ambulatory and specialty care, behavioral health, substance use treatment, long-term care, primary care, diagnostic services, and related patient services. The exact appointment route depends on the department.
Primary care providers include family medicine physicians, internal medicine physicians, nurse practitioners, and physician assistants. For medical outpatient and specialty scheduling, the official ambulatory care page lists Central Scheduling at 201-225-7130.
Family medicine, internal medicine, nurse practitioners, and physician assistants are listed under primary care.
The emergency department handles medical emergencies and includes care for both physical and behavioral health emergencies.
Behavioral health crisis care is available through trained emergency department staff for immediate needs.
For ambulatory and specialty care scheduling, use Central Scheduling at 201-225-7130 when applicable.
When Should You Use Bergen New Bridge Emergency Department?
Use the emergency department for medical emergencies or symptoms that need immediate evaluation. The Bergen New Bridge emergency department is described as open 24 hours a day, seven days a week.
For life-threatening symptoms, call 911. Do not wait for portal messages, email responses, or routine appointment scheduling.
Bergen New Bridge Medical Center Pros and Cautions
Bergen New Bridge is useful for patients who need a large Paramus medical center with emergency care, behavioral health, long-term care, outpatient services, records support, and doctor search. The main caution is that services have different hours and phone routes.
Large medical center campus in Paramus with multiple care areas.
Official Patient Portal for online health information access.
Find a Doctor page for provider search.
24/7 Emergency Department for emergency medical care.
Not every service has the same hours, so call the department first.
MyChart wording can confuse users; the official page says Patient Portal.
Billing and records require specific contacts, not just the main number.
Emergency symptoms need 911, not portal messages.
Official Bergen New Bridge Medical Center Links
Use official Bergen New Bridge pages for final decisions. Third-party directories can be incomplete, but official pages are more reliable for portal access, doctors, medical records, phone numbers, visitor rules, and emergency care.
Main Website
Main Bergen New Bridge Medical Center website for services, locations and patient resources.
Open WebsitePatient Portal
Use for official patient portal access and account setup guidance.
Open Portal InfoFind a Doctor
Search Bergen New Bridge doctors and providers by official profile.
Find a DoctorPhone Directory
Use for department numbers including records, patient relations and emergency room.
Open DirectoryMedical Records
Use for Release of Information forms, records contact, email and fax details.
Request RecordsEmergency Care
Use for emergency department details and emergency-care information.
Emergency CareBergen New Bridge Medical Center Map and Directions
Use 230 East Ridgewood Avenue, Paramus, NJ 07652 for map directions. Confirm the department, entrance, appointment time, visitor policy, and parking plan before travelling.
Map Search: Bergen New Bridge Medical Center
Bergen New Bridge Medical Center FAQs
What is Bergen New Bridge Medical Center phone number?
The main Bergen New Bridge Medical Center phone number is 201-967-4000.
Where is Bergen New Bridge Medical Center located?
Bergen New Bridge Medical Center is located at 230 East Ridgewood Avenue, Paramus, NJ 07652.
Does Bergen New Bridge Medical Center use MyChart?
The official Bergen New Bridge website refers to its online access as the Patient Portal. If you searched for MyChart, use the official Patient Portal page before entering any login information.
How do I find Bergen New Bridge doctors?
Use the official Bergen New Bridge Find a Doctor or Provider page, then confirm location, specialty, insurance and appointment instructions.
Is Bergen New Bridge Emergency Department open 24 hours?
Official emergency care pages describe emergency care as available 24 hours a day, seven days a week. Call 911 for life-threatening symptoms.
How do I request medical records from Bergen New Bridge?
Use the official Medical Records page. Bergen New Bridge lists records help at 201-225-6799, email healthinfo@newbridgehealth.org, and fax 201-967-4138.
What is Bergen New Bridge patient relations phone number?
The phone directory lists Patient Relations for issues and concerns at 201-967-6879.
What should I do in a medical emergency?
Call 911 for life-threatening symptoms such as chest pain, severe breathing difficulty, stroke symptoms, collapse, serious injury or severe bleeding.
Medical and Editorial Disclaimer
This page is an independent patient guide and is not the official website of Bergen New Bridge Medical Center. It is not medical advice, diagnosis, treatment advice, insurance advice, legal advice or billing advice. Phone numbers, department hours, portal access, visitor policies, billing instructions, medical records steps and provider availability can change. Always verify final details with Bergen New Bridge Medical Center or the relevant official department before visiting, booking care, requesting records or paying bills. In an emergency, call 911.
Best Way to Use Bergen New Bridge Medical Center in 2026
The best route is to start with the official Bergen New Bridge website, use the Patient Portal page for online health information access, use Find a Doctor for providers, call 201-967-4000 for general questions, and use specific department numbers for records, emergency care, patient relations and billing.
This guide is designed to solve the real reason people search for bergen new bridge medical center: doctors, hours, patient portal access, phone numbers, medical records, emergency care, visitor rules, billing contacts, official links and directions to the Paramus campus.