A practical guide for patients and visitors who need UAMS Medical Center’s phone numbers, MyChart login, doctors directory, emergency room directions, parking guidance, medical records contacts, billing help, and official patient links.
Do not wait for a MyChart message, website answer, or routine appointment line if you have chest pain, stroke symptoms, severe breathing trouble, major bleeding, serious injury, sudden confusion, or any rapidly worsening emergency.
Quick Answer: Most-Needed UAMS Medical Center Details
Little Rock, AR 72205
Entry from Shuffield Drive
What to Do First Before Going to UAMS Medical Center
UAMS Medical Center is part of UAMS Health and the University of Arkansas for Medical Sciences in Little Rock. For patients, the most useful information is not a long hospital description. It is knowing which number to call, how to log in to UAMS MyChart, how to find the right doctor, where to park, how the emergency department entrance works, and where to request records or billing help.
Call the UAMS appointment line at 501-686-8000, use UAMS MyChart when available, or contact the clinic listed on your referral or appointment reminder.
Use the emergency department for serious or potentially life-threatening symptoms. Entry to the UAMS Emergency Department is from Shuffield Drive on the south side of the hospital.
Use the UAMS provider directory to search by doctor name, specialty, location, condition, treatment, procedure, language, or gender.
Use UAMS official medical records and billing pages. Records requests and billing questions have separate phone numbers and processes.
UAMS MyChart: Login, Test Results, Messages, Refills & Bills
UAMS Health MyChart is the main patient portal for UAMS patients. UAMS describes MyChart as a free online portal with secure 24-hour access to health information. Patients can use it to view lab and test results, send messages to a doctor, make appointments, pre-register for visits, request prescription refills, and pay bills.
When UAMS MyChart is most useful
- Before a visit: complete online preregistration when eligible, confirm appointment information, and check whether any instructions are listed for your clinic or procedure.
- After a visit: review lab and test results, medication information, allergies, immunizations, after-visit details, and care instructions when they are released to the portal.
- Between visits: send non-urgent messages to your care team, request prescription refills, and manage upcoming appointments.
- For billing: UAMS says patients can use MyChart to pay bills and also send secure billing messages to customer service.
🔐 Practical MyChart tip
Use the official UAMS MyChart login page rather than searching random links. If you use the mobile app, search for UAMS as your healthcare organization inside the MyChart app. This helps avoid fake login pages and keeps medical information safer.
UAMS Doctors, Specialists & Appointment Help
UAMS Health has a large provider directory that lets patients search for doctors and advanced practice providers by name, specialty, condition, treatment, procedure, location, gender, and language. This matters because UAMS is not just one clinic. It includes hospital care, specialty clinics, primary care, surgical care, cancer services, neurology, orthopaedics, women’s health, internal medicine, emergency care, and many other clinical areas.
Best way to find the right UAMS doctor
- Start with the official UAMS provider directory if you already know the specialty or doctor name.
- Use the appointment line at 501-686-8000 if you need help choosing the correct clinic.
- If you have a referral, use the exact clinic or provider name written on the referral paperwork.
- If your insurance requires authorization, confirm coverage before the appointment is scheduled.
- If symptoms are urgent, do not wait for a new-patient specialty appointment. Use emergency or urgent care when appropriate.
👨⚕️ Appointment planning tip
When calling for an appointment, have your insurance card, referral details, diagnosis, symptoms, preferred location, medication list, and the name of any outside doctor ready. If another clinic is sending records, ask whether UAMS has received them before your visit.
UAMS Emergency Room: Entry, Triage & When to Use It
The UAMS Emergency Department is for serious or potentially life-threatening problems. UAMS lists entry to the Emergency Department from Shuffield Drive on the south side of the hospital. Patients should not use routine phone lines or MyChart messages when symptoms may be an emergency.
Emergency departments use triage. This means patients are evaluated by severity, not simply arrival time. Someone with stroke symptoms, chest pain, major trauma, severe breathing trouble, or uncontrolled bleeding may be taken back before a patient who arrived earlier with a stable but painful condition. This is not the staff ignoring the waiting room; it is how emergency medicine protects the sickest patients first.
Chest pain, stroke symptoms, serious injury, major bleeding, severe breathing trouble, sudden confusion, seizure, severe abdominal pain, major burns, or any condition that could threaten life, limb, eyesight, or long-term health.
Stable non-life-threatening issues such as mild flu symptoms, minor cuts, simple rashes, ear pain, mild sprains, routine medication questions, or uncomplicated infections.
What to bring to the UAMS ER
- Photo ID and insurance card if available.
- Current medication list with dose, frequency, and pharmacy name.
- Allergy list, recent hospital discharge papers, and relevant test results.
- Emergency contact information and caregiver paperwork if someone else manages care.
- Phone charger, glasses/hearing aids, and any assistive device you need.
🚑 ER parking tip
UAMS says free parking for Emergency Department patients is available on the lower level of Parking 1, west of the Emergency Department. If that lot is full, use the main Parking 1 entrance from Hooper Drive. Show your Parking 1 ticket to Emergency Department registration staff for a one-time free parking pass when leaving.
UAMS Medical Center Parking, Entrances & Campus Navigation
UAMS Medical Center’s main campus is large, and the right parking location depends on why you are visiting. UAMS lists the main campus at 4301 W. Markham in Little Rock. UAMS also explains that the main campus is accessible from Interstate 630, and that Entrance 2 and Parking 2 are accessible from Markham Street at Hooper Drive.
Most useful parking details
- Emergency Department: enter from Shuffield Drive on the south side of the hospital. ED patient parking is on the lower level of Parking 1.
- Hospital visitors: UAMS visiting information says convenient hospital parking is provided in Parking 1, a four-level deck connected to the hospital.
- A Wing patients: UAMS says Parking 2 may be more convenient for visitors going to patient rooms that begin with the letter A.
- Outpatient Center visits: some clinics use Parking 3 or other location-specific instructions. Always follow the clinic page or appointment message.
- Admitted from the ER: UAMS says a seven-day free parking pass may be available at the hospital admissions desk if you are admitted.
🅿️ Arrival timing tip
For first-time visits, do not arrive only five minutes before check-in. Leave extra time for Little Rock traffic, garage entry, walking, elevators, registration, insurance verification, and finding the correct clinic or hospital wing.
UAMS Medical Records: Phone, Fax, Email & Request Checklist
Patients who need UAMS Medical Center records should use the official UAMS medical records process. UAMS lists the medical records office on the first floor of the main hospital next to Hospital Admissions. The listed contact details are phone 501-603-1520, fax 404-201-2227, email recordrequests@uams.edu, and address 4301 West Markham Street, Slot 610, Little Rock, Arkansas 72205.
Request checklist
- Use the official UAMS medical records instructions.
- Write the patient’s full legal name, date of birth, phone number, and treatment dates clearly.
- Specify exactly what you need: discharge summary, ER note, lab results, imaging report, operative note, clinic note, medication list, immunization record, or billing record.
- Include where the records should be sent and why they are needed.
- Sign any required release form. Unsigned or incomplete forms can delay processing.
📄 Records tip
Do not ask for “all records” unless you truly need the full chart. A targeted request by date range and record type is usually easier for another doctor, school, insurer, attorney, or employer to use.
UAMS Billing, Insurance Questions & Payment Help
Hospital billing can be confusing because one visit may involve a hospital facility bill, physician bill, lab charge, imaging charge, anesthesia charge, emergency physician service, or other professional services. UAMS lists billing support at 501-614-2160 or 1-800-422-3963, with phone hours listed as 8 a.m. to 4:30 p.m., Monday through Friday.
Before paying a large balance, check these items
- Has your insurance finished processing the claim?
- Is the statement from UAMS or from a separate professional group?
- Can you request an itemized statement?
- Can UAMS customer service help if you cannot pay the balance in full?
- Can you send a secure billing message through MyChart?
- Did you update your address, phone number, insurance, or guarantor information?
💡 Billing tip
Keep every bill, insurance explanation of benefits, receipt, and call reference. When calling billing, write down the date, time, phone number called, account number, and what you were told. This helps if a balance changes later.
Visitor Checklist for UAMS Medical Center
Before visiting a patient at UAMS Medical Center, confirm the patient’s room, hospital wing, unit rules, and current visitor instructions. Visitor rules may vary by unit, infection-control situation, patient condition, and patient preference. ICU, transplant, cancer, surgical, psychiatric, and pediatric-related areas may have different rules than standard inpatient rooms.
Confirm the room number, wing, best entrance, parking location, and whether the patient can receive visitors at that time.
Stay home if you have fever, cough, vomiting, diarrhea, flu-like symptoms, or a contagious illness. Hospital patients may be medically fragile.
Flowers, plants, latex balloons, outside food, strong fragrances, and large gifts may be restricted in some units. Ask the nurse’s station first.
Bring a notebook. Write down medication changes, follow-up appointments, equipment instructions, home care needs, and the name of the unit or care coordinator.
Official UAMS Medical Center Links
Use these official UAMS resources for current details. Hospital policies, parking instructions, phone routing, visitor rules, MyChart features, and billing procedures can change.
Frequently Asked Questions
What is the phone number for UAMS Medical Center?
The main UAMS operator number is 501-686-7000. For UAMS Health and UAMS Medical Center appointments, UAMS lists 501-686-8000. For medical records, UAMS lists 501-603-1520.
Where is UAMS Medical Center located?
UAMS Medical Center is on the main UAMS campus at 4301 W. Markham St., Little Rock, AR 72205. Use your appointment instructions because the campus has multiple buildings, parking decks, and entrances.
Does UAMS Medical Center use MyChart?
Yes. UAMS Health uses UAMS MyChart. Patients can view lab and test results, send messages to a doctor, make appointments, pre-register for visits, request prescription refills, and pay bills.
How do I find a doctor at UAMS?
Use the official UAMS provider directory. You can search by doctor name, specialty, location, condition, treatment, procedure, language, or gender. You can also call the appointment line at 501-686-8000.
Where do I park for the UAMS Emergency Department?
UAMS says Emergency Department entry is from Shuffield Drive on the south side of the hospital. Free parking for ED patients is available on the lower level of Parking 1, west of the Emergency Department.
How do I request UAMS medical records?
Use the official UAMS medical records process. UAMS lists medical records phone 501-603-1520, fax 404-201-2227, email recordrequests@uams.edu, and address 4301 West Markham Street, Slot 610, Little Rock, Arkansas 72205.
Who do I call for UAMS billing questions?
UAMS lists billing support at 501-614-2160 or 1-800-422-3963, with phone hours from 8 a.m. to 4:30 p.m., Monday through Friday. Billing questions may also be sent securely through MyChart.
Can I use UAMS MyChart for emergency symptoms?
No. MyChart is not for emergencies. If you have chest pain, stroke symptoms, severe breathing trouble, major bleeding, serious injury, sudden confusion, or another emergency, call 911 immediately.
Can I bring flowers, food, or balloons to a UAMS patient?
Ask the patient’s unit first. Some hospital units may restrict flowers, plants, latex balloons, outside food, strong fragrances, or young visitors for infection-control and patient-safety reasons.
What should I bring for a UAMS emergency room visit?
Bring photo ID, insurance card if available, medication list, allergy list, pharmacy name, recent discharge papers, caregiver documents if needed, and emergency contact information.