A practical guide for patients and visitors who need CHA Hollywood Presbyterian Medical Center’s ER location, phone numbers, patient portal, doctors referral line, medical records, billing office, parking fees, directions, and official links without searching through multiple pages.
Do not wait for a patient portal reply, routine clinic call, website answer, or directory page if you have chest pain, stroke symptoms, severe breathing trouble, major bleeding, traumatic injury, sudden confusion, seizure, or any rapidly worsening emergency.
Quick Answer: Most-Needed Hollywood Presbyterian Details
Los Angeles, CA 90027
What to Do First Before Going to Hollywood Presbyterian Medical Center
CHA Hollywood Presbyterian Medical Center is located at 1300 North Vermont Avenue in Los Angeles, at the corner of Vermont Avenue and Fountain Avenue in Hollywood. The hospital is operated and licensed under CHA Hollywood Medical Center, L.P., and California HCAI lists the facility as an open general acute care hospital with 434 licensed beds and a basic emergency room service level.
The most useful first step is to know why you are going. A patient portal question, ER visit, doctor referral, medical records request, billing issue, outpatient registration, radiology visit, birth certificate request, or family visit may require a different phone number, desk, or department. Use the quick cards above first, then confirm current instructions on Hollywood Presbyterian’s official pages before you leave.
Call 911 for serious symptoms. The official ER page says emergency care is open 24 hours a day, 7 days a week at 1300 N. Vermont Ave., corner of Vermont and Fountain.
Call 323-913-4960. The Medical Records department is listed on A-Level of Doctors Tower. Birth certificate questions use the same number, option #5.
Call Patient Accounting at 323-913-4970. The official billing page lists hours as 8:00 AM to 4:00 PM Pacific Standard Time.
Hollywood Presbyterian lists Find a Physician at 888-522-3455. If you already have a doctor, use the direct clinic instructions on your appointment paperwork.
Hollywood Presbyterian Patient Portal, FollowMyHealth & Medical Records
The title keyword includes “MyChart,” but Hollywood Presbyterian’s official medical records page links patients to a FollowMyHealth-style patient portal, not a branded MyChart page. For accuracy, this guide uses “patient portal” and “FollowMyHealth portal” instead of pretending the hospital uses MyChart. Patients should use the official portal link from the Hollywood Presbyterian website when accessing records online.
What the portal and records process can help with
- Accessing available records online: Use the official “Access the Patient Portal” link from the hospital’s medical records page.
- Requesting medical records: The official page says Medical Records is located on A-Level of Doctors Tower and can be reached at 323-913-4960.
- Second-party requests: The hospital says to contact Medical Records directly if requesting records for a second party.
- Birth certificates: The official page says birth certificate questions should call 323-913-4960, option #5.
- Privacy protection: The hospital states access to personal information is limited to staff whose work requires it.
🔐 Portal accuracy tip
If a user searches “Hollywood Presbyterian MyChart,” they may actually need the hospital’s patient portal or medical records page. Use the official Hollywood Presbyterian link rather than guessing a MyChart login that may not apply.
Hollywood Presbyterian Doctors, Find a Physician & Department Contacts
Hollywood Presbyterian’s official “How to Reach Us” page lists a free physician referral number at 888-522-3455. This is the safest first step if a patient needs help finding a physician connected with CHA Hollywood Presbyterian Medical Center. For already scheduled appointments, use the clinic phone number on your paperwork, portal message, insurance referral, or discharge instructions.
Call 213-413-3000 if you are not sure which department you need. The operator may route you to the correct extension or department.
Call 888-522-3455 for physician referral help. This is useful for new patients looking for a doctor or specialty contact.
The official contact list includes Radiology at 323-913-4860. For imaging records, ask whether medical records or radiology handles the request.
The official contact page lists Patient Relations at 323-913-4949. This can help with service questions, concerns, or patient experience issues.
💡 Appointment preparation tip
Before a specialist visit, gather your insurance card, photo ID, medication list, allergies, referral paperwork, outside lab results, imaging reports, and prior discharge summary if relevant. Missing records can delay a useful visit.
Hollywood Presbyterian ER: 24/7 Emergency Care & Triage Reality
CHA Hollywood Presbyterian says its emergency services are open 24 hours a day, 7 days a week and located at 1300 N. Vermont Ave., Los Angeles, CA 90027, at the corner of Vermont and Fountain. The official emergency page describes its ER Express 3-track evaluation system and lists 24/7 emergency services including board-certified emergency physicians, Certified Primary Stroke Center care, Certified STEMI Receiving Center care, and translation services.
For patients, the most important reality is triage. Emergency rooms do not work like a standard line. Patients with stroke symptoms, heart attack symptoms, severe breathing trouble, trauma, uncontrolled bleeding, or unstable vital signs may be evaluated ahead of patients with less urgent problems. This does not mean the hospital forgot the waiting room; it means the ER is prioritizing the highest-risk cases first.
Chest pain, stroke symptoms, major trauma, severe breathing problems, uncontrolled bleeding, seizure, serious burns, sudden confusion, severe allergic reaction, or symptoms that could threaten life, limb, eyesight, or long-term health.
Stable minor illness, mild flu symptoms, simple rash, ear pain, mild sprain, small cuts, or routine infection symptoms that are not severe and not rapidly worsening.
What to bring to the ER
- Photo ID and insurance card, if available.
- Current medication list with exact doses and allergies.
- Recent discharge papers, imaging reports, lab results, or specialist notes if relevant.
- Emergency contact information and a phone charger.
- Power-of-attorney, guardianship, caregiver, or proxy documents if you make decisions for another person.
🚑 ER Express tip
The hospital promotes an ER Express 3-track system designed to reduce waiting stress. Still, emergency timing depends on patient volume, ambulance arrivals, stroke or heart-attack alerts, imaging needs, labs, specialist consults, and admission decisions.
Hollywood Presbyterian Parking Fees, Garage Location & Directions
The official directions and parking page says CHA Hollywood Presbyterian Medical Center is located at the corner of Vermont Avenue and Fountain Avenue, and that parking is available on the hospital campus for a fee. The visitor parking garage is located off Fountain Avenue, next to the Doctors Tower. This matters because patients going to medical records, outpatient visits, ER, or family visits may need different walking routes after parking.
Official visitor parking rates listed by the hospital
| Parking Option | Listed Rate / Detail |
|---|---|
| Each 30 minutes | $3.00 |
| Daily maximum after 2.5 hours | $15.00 |
| Self parking | Available 24/7 for $15 per day from 2.5 hours to 24 hours |
| 7-day weekly parking pass | $55.00 + $20 deposit |
| 5-day weekly mother/baby pass | $35.00 + $20 deposit |
| Parking office | 213-425-5561, Plaza Level, Monday–Friday 7:00 a.m.–4:00 p.m. |
🅿️ Parking tip
The official parking page says there are no in-and-out privileges on the same ticket. If a family member expects to leave and return during a longer stay, ask the parking office about weekly passes before paying daily.
Billing, Cost Estimates, Separate Doctor Bills & Financial Assistance
Hollywood Presbyterian’s official billing page explains that hospital bills cover services at CHA Hollywood Presbyterian Medical Center and that the hospital will bill the patient’s insurance carrier directly. The page also warns that the hospital and each physician encountered as a patient will bill separately. This can include specialists, emergency-room physicians, anesthesiologists, pathologists, and radiologists.
Billing and estimate contact
- Patient Accounting: 323-913-4970.
- Listed hours: 8:00 AM to 4:00 PM Pacific Standard Time.
- Ask about: pricing, cost estimates, payment options, hospital bills, physician bills, and financial assistance.
- Separate bills: The hospital states physicians may bill separately from the hospital facility bill.
💡 Before paying a large bill
Confirm whether insurance has processed the claim, ask whether the charge is a hospital bill or separate physician bill, request an itemized statement if needed, and ask about financial assistance or financing options before the account becomes seriously overdue.
Visitor, Family & On-Campus Help Tips
Hollywood Presbyterian has a large number of patient and visitor resources, including directions and parking, cafeteria information, infection-control information, patient meals, patient relations, chapel/spiritual care, interpretation services, and medical records. Visitor rules can change based on patient condition, department, infection-control precautions, and hospital policy, so family members should confirm current instructions before arriving.
Confirm the patient’s room, unit, visitor policy, parking plan, and whether the patient can receive visitors at that time.
Stay home if you have fever, cough, vomiting, diarrhea, flu-like symptoms, or a contagious illness. Hospital patients may be at higher risk from common infections.
Flowers, food, latex balloons, strong fragrances, and large gifts may be restricted in some rooms or units because of safety, allergy, diet, surgery, infection-control, or ICU rules.
The official contact page lists Spanish, Armenian, Korean, and sign-language interpretation contacts. Ask the operator or staff if interpretation help is needed.
👪 Family support tip
If you are helping a patient after an ER visit or discharge, write down medication changes, follow-up appointment details, warning symptoms, the doctor’s name, and who to call if symptoms return.
Official Hollywood Presbyterian Medical Center Links
Use these official resources for current information. Hospital policies, billing rules, parking prices, visitor instructions, patient portal access, and department phone numbers can change.
Frequently Asked Questions
What is the phone number for Hollywood Presbyterian Medical Center?
The main number for CHA Hollywood Presbyterian Medical Center is 213-413-3000. The official contact page also lists Emergency Department at 323-913-4892, Medical Records at 323-913-4960, Patient Accounting at 323-913-4970, and Find a Physician at 888-522-3455.
Where is Hollywood Presbyterian Medical Center located?
CHA Hollywood Presbyterian Medical Center is located at 1300 North Vermont Avenue, Los Angeles, CA 90027, at the corner of Vermont Avenue and Fountain Avenue in Hollywood.
Does Hollywood Presbyterian Medical Center use MyChart?
The official medical records page links to a patient portal through FollowMyHealth-style access, not a branded MyChart page. Patients searching for “Hollywood Presbyterian MyChart” should use the official patient portal link from the hospital’s medical records page.
Is Hollywood Presbyterian ER open 24 hours?
Yes. The official emergency-services page says emergency services are open 24 hours a day, 7 days a week at 1300 N. Vermont Ave., Los Angeles, CA 90027. For life-threatening symptoms, call 911 immediately.
What emergency services does Hollywood Presbyterian list?
The official ER page lists board-certified emergency physicians, Certified Primary Stroke Center care, Certified STEMI Receiving Center care, translation services, and an ER Express 3-track evaluation system.
How do I request medical records from Hollywood Presbyterian?
The Medical Records department is located on A-Level of Doctors Tower and can be reached at 323-913-4960. If requesting records for another person, contact Medical Records directly. Birth certificate questions use 323-913-4960, option #5.
How much is parking at Hollywood Presbyterian Medical Center?
The official parking page lists visitor parking at $3.00 each 30 minutes and a $15.00 daily maximum after 2.5 hours. It also lists a 7-day weekly parking pass at $55.00 plus $20 deposit and a 5-day weekly mother/baby pass at $35.00 plus $20 deposit.
Where is the visitor parking garage?
The official directions and parking page says the visitor parking garage is off Fountain Avenue, next to the Doctors Tower. The parking office is on the Plaza Level and can be reached at 213-425-5561.
Who do I call for billing questions or cost estimates?
For pricing, cost estimates, financial assistance, or billing questions, the official billing page lists Hollywood Presbyterian Medical Center Patient Accounting at 323-913-4970, with hours from 8:00 AM to 4:00 PM Pacific Standard Time.
Can I bring flowers, food, or balloons to a patient?
Ask the unit first. Some hospital units may restrict flowers, plants, food, latex balloons, strong fragrances, or large gifts because of infection-control, allergy, diet, surgery, ICU, stroke, cardiac, maternity, or patient-safety rules.