A practical guide for patients and visitors who need Enloe Medical Center’s MyChart login, doctor search, main phone number, emergency department, medical records, billing support, visitor guidelines, free parking, directions, and official Enloe Health links.
Do not wait for a MyChart reply, online search, routine clinic call, or directory page if you have chest pain, stroke symptoms, severe breathing trouble, major bleeding, serious injury, sudden confusion, seizure, or any rapidly worsening emergency.
Quick Answer: Most-Needed Enloe Medical Center Details
Chico, CA 95926
Structure: 130 W. Sixth Ave.
What to Do First Before Visiting Enloe Medical Center
Enloe Medical Center is part of Enloe Health in Chico, California. Patients and families commonly search for Enloe when they need the main hospital phone number, MyChart login, doctor search, emergency department, medical records, billing support, prompt care options, visitor rules, free parking, or directions to the correct campus entrance.
The most useful first step is to identify your reason for going. An emergency visit, scheduled surgery, imaging appointment, doctor visit, prompt care visit, medical records request, billing question, or family visit may require a different entrance, phone number, building, or department. Use the quick cards above first, then confirm current instructions on Enloe’s official website before you leave.
Use Enloe’s official Find a Doctor tool or your MyChart appointment details. Some providers have privileges at Enloe but may work in independent practices, so verify the exact clinic and phone number.
Call 911 for serious symptoms. Enloe’s Emergency Department is open 24 hours and can be reached at 530-332-7330, but emergency patients should not delay care to call first.
Use Enloe’s official Medical Records page. The Release of Information section is listed at 1617 Esplanade, with phone 530-332-5518 and fax 530-893-6824.
Contact Enloe Patient Financial Services at 530-332-6300 or billing.helpline@enloe.org. The office is listed at 2080 E. 20th St., Suite 100, Chico, CA 95928.
Enloe MyChart: Login, Test Results, Messages & Bill Pay
Enloe Health uses MyChart as its patient portal. Enloe says MyChart allows patients to securely view medical records, manage care, and pay bills. The MyChart login page also lists tools for communicating with a doctor, getting answers to medical questions from home, accessing test results, signing up, paying as a guest, and getting technical assistance.
Use Enloe MyChart for these non-urgent tasks
- View available health records: Review parts of your medical record, test results, visit summaries, and health information when released.
- Message care teams: Send non-urgent questions to participating doctors and care staff.
- Manage appointments: Request appointments when supported and review visit details.
- Prescription renewals: Request prescription refills or renewals when appropriate.
- Pay bills: Use MyChart or Pay as Guest tools where available.
- Get technical help: Enloe lists MyChart technical assistance at 530-332-3860 and mychart@enloe.org.
🔐 MyChart safety tip
Open MyChart from Enloe’s official website or the official MyChart login page. If an email or text looks suspicious, do not click unknown payment or login links. Open MyChart manually and check messages from inside your account.
Enloe Doctors, Provider Search & Appointment Help
Enloe’s official Find a Doctor directory includes doctors and advanced practice providers who have privileges to care for patients at Enloe Health. Enloe notes that some providers work at Enloe facilities while others have their own practices. This is important because a physician may be connected with Enloe for hospital care but still have separate office scheduling, separate billing, and separate insurance procedures.
Use Enloe’s official Find a Doctor tool to search by name, specialty, location, or care type. Confirm whether the provider sees patients at an Enloe facility or at an independent office.
Use MyChart or your clinic’s direct number for follow-up questions, appointment changes, refill requests, and non-urgent care-team messages.
For stable, non-life-threatening illnesses or minor injuries, Enloe Prompt Care may be more appropriate than the emergency department. Enloe lists Prompt Care at 530-332-6850.
Bring your medication list, allergies, insurance card, referral details, outside records, imaging reports, and a short written summary of symptoms or diagnosis.
💡 Practical doctor-search tip
Do not assume every doctor in the directory works directly for Enloe Health. Confirm the exact office, accepted insurance, new-patient status, appointment wait time, and whether prior records are required.
Enloe Emergency Department: 24-Hour ER, Trauma Care & Prompt Care Decision
Enloe’s official emergency and trauma care page says the Enloe Health Emergency Department is open 24 hours a day and can be reached at 530-332-7330. For emergencies, Enloe says to call 911. Enloe also describes itself as an independent nonprofit health system with a Level II Trauma Center and the only hospital-owned and operated air ambulance service in California.
For patients, the key point is triage. Emergency departments do not treat people only in arrival order. A patient with stroke symptoms, severe chest pain, major trauma, unstable breathing, or uncontrolled bleeding may be seen before a patient who arrived earlier with a stable, less urgent condition. This can feel frustrating, but it is how ER teams prioritize the highest-risk cases first.
Chest pain, stroke symptoms, severe breathing trouble, major trauma, uncontrolled bleeding, seizure, sudden confusion, serious burns, severe allergic reaction, or symptoms that may threaten life, limb, eyesight, or long-term health.
Stable minor illness, mild flu symptoms, simple rash, ear pain, mild sprain, small cuts, routine infections, or other non-life-threatening concerns when symptoms are not rapidly worsening.
What to bring to the ER
- Photo ID and insurance card, if available.
- Current medication list with exact doses, allergies, and pharmacy name.
- Recent discharge papers, specialist notes, imaging reports, or lab results if relevant.
- Emergency contact information and phone charger.
- Caregiver, guardianship, power-of-attorney, or proxy paperwork if you make decisions for another person.
🚑 ER vs Prompt Care tip
Enloe says Prompt Care clinics are for minor injuries and illnesses that are not life-threatening. If you are unsure whether symptoms could be a heart attack, stroke, severe infection, or major injury, choose emergency care or call 911.
Enloe Medical Records: HIM Phone, Fax & Request Tips
Enloe’s Medical Records page lists Health Information Management Release of Information at 1617 Esplanade, Chico, CA 95926. Office hours are listed as Monday through Thursday, 8 a.m. to 4 p.m.; Friday, 8 a.m. to 2 p.m.; and closed on holidays. Enloe lists phone 530-332-5518 and fax 530-893-6824. Requests by mail are listed to the Health Information Management Department at Enloe Health, 1531 Esplanade, Chico, CA 95926.
Medical records checklist
- Use Enloe’s official Medical Records page or MyChart when available.
- Identify the exact records needed: ER note, discharge summary, lab results, imaging report, operative note, clinic note, billing record, or date range.
- Use the patient’s full legal name, date of birth, phone number, and treatment dates.
- If another provider needs records, ask whether they can request them directly through a continuation-of-care process.
- For imaging, radiology, or outside-provider transfer, confirm whether a separate imaging process is required.
📄 Records tip
Do not request “everything” unless you truly need the full chart. A targeted request is easier for another doctor, school, insurer, attorney, or employer to use and may reduce follow-up confusion.
Enloe Medical Center Parking, Valet, Map & Arrival Tips
Enloe’s official services and amenities page says all valet service and parking at Enloe Medical Center is free. The Enloe Health Parking Structure is listed at 130 W. Sixth Ave. and also has bike parking. Enloe’s location page lists free valet parking at the main entrance from 7 a.m. to 9 p.m. weekdays, excluding holidays.
Enloe Medical Center is commonly listed at 1531 Esplanade, Chico, CA 95926. Enloe’s campus directions also reference Fifth and Magnolia avenues for the medical center entrance area.
Use the Enloe Health Parking Structure at 130 W. Sixth Ave., near Sixth and Magnolia avenues. Parking is listed as free.
Free valet parking is listed at the main entrance from 7 a.m. to 9 p.m. weekdays, excluding holidays. Confirm current availability before relying on valet.
Enter the exact destination into your map app, take a photo of your parking level or street location, and allow time for walking, elevators, check-in, and wayfinding.
🅿️ Arrival timing tip
Even with free parking, do not arrive only a few minutes before check-in. Give yourself time for Chico traffic, campus navigation, parking structure entry, walking distance, elevators, registration, and department-specific check-in.
Enloe Visitor Guidelines, Passes & Family Tips
Enloe’s visitor information says there are no set visiting hours at Enloe Health Enloe Medical Center. It also says minors must be accompanied by an adult, masks are recommended and available, visitors confirm they are free of contagious illness by visiting, and most patient care areas may have up to two visitors at a time. Visitors entering between 9 p.m. and 5 a.m. must wear a visitor pass, which is available in the Emergency Department.
Confirm the patient’s room, unit, visitor limit, and whether the patient is available for visitors. Unit exceptions may apply depending on patient condition and care needs.
Stay home if you have fever, cough, vomiting, diarrhea, flu-like symptoms, or any contagious illness. Hospital patients may be at higher risk from common infections.
If entering between 9 p.m. and 5 a.m., Enloe says visitors must wear a visitor pass. Passes are available in the Emergency Department.
Flowers, food, latex balloons, strong fragrances, large gifts, or young visitors may be restricted in some units because of infection-control, allergy, diet, surgery, ICU, or safety rules.
👪 Family support tip
If you are helping a patient after discharge, write down medication changes, follow-up instructions, warning signs, equipment instructions, and who to call if symptoms return. This is especially useful after ER care, surgery, stroke care, trauma care, or a complex inpatient stay.
Billing, Insurance, Price Estimates & Financial Assistance
Enloe Patient Financial Services is listed at 2080 E. 20th St., Suite 100, Chico, CA 95928, with main phone 530-332-6300. Enloe lists Patient Financial Services hours as Monday through Friday, 8 a.m. to 5 p.m. Enloe’s insurance and price transparency pages also list billing.helpline@enloe.org and the MyChart Message Center as contact options.
Enloe states it offers financial counseling, special payment arrangements, and financial assistance options. Enloe’s financial assistance information says patients who are uninsured or have high out-of-pocket costs may be able to get help based on income and medical need.
Before paying a large hospital bill
- Confirm whether your insurance has processed the claim.
- Ask whether the charge is a hospital facility bill, doctor bill, lab bill, imaging bill, anesthesia bill, emergency physician bill, or another separate charge.
- Ask for an itemized statement if the balance is unclear.
- Use official Enloe payment or MyChart links, not unknown third-party payment links.
- Ask about financial assistance or payment plans before the account becomes seriously overdue.
💡 Billing tip
When calling Patient Financial Services, keep your statement nearby and write down the date, representative name if provided, account number, and what was explained. Save copies of bills, insurance explanations of benefits, financial-assistance letters, and payment confirmations.
Official Enloe Medical Center Links
Use official Enloe Health resources for current information. Hospital policies, visitor rules, MyChart tools, billing procedures, records instructions, parking details, doctor listings, and department routing can change.
Frequently Asked Questions
What is Enloe Medical Center’s main phone number?
Enloe Health lists the main phone number as 530-332-7300 and the alternate number as 800-822-8102. For emergencies, call 911.
Where is Enloe Medical Center located?
Enloe Medical Center is commonly listed at 1531 Esplanade, Chico, CA 95926. Enloe’s location information also references the medical center at Fifth and Magnolia avenues in Chico.
Does Enloe Medical Center use MyChart?
Yes. Enloe Health uses MyChart. Patients can use it to view available medical records, manage care, pay bills, communicate with doctors, view test results, request appointments, and request prescription renewals when supported.
Who do I call for Enloe MyChart support?
Enloe’s MyChart login page lists technical assistance at 530-332-3860 and mychart@enloe.org. Use the official MyChart page for sign-up, login, Pay as Guest, and account help.
What is the Enloe Emergency Department phone number?
Enloe’s emergency care page lists the Emergency Department as open 24 hours a day and reachable at 530-332-7330. For life-threatening emergencies, call 911 immediately.
How do I find Enloe doctors?
Use Enloe Health’s official Find a Doctor directory. Enloe says the directory includes doctors and advanced practice providers who have privileges to care for patients at Enloe Health; some work at Enloe facilities and others have their own practices.
How do I request medical records from Enloe?
Use Enloe’s official Medical Records page or call Health Information Management Release of Information at 530-332-5518. Enloe also lists fax 530-893-6824 and an office location at 1617 Esplanade, Chico, CA 95926.
Is parking free at Enloe Medical Center?
Enloe says all valet service and parking at Enloe Medical Center is free. The Enloe Health Parking Structure is listed at 130 W. Sixth Ave. and also has bike parking.
What are Enloe Medical Center visiting hours?
Enloe says there are no set visiting hours at Enloe Health Enloe Medical Center. Most patient care areas may have up to two visitors at a time, and visitors entering between 9 p.m. and 5 a.m. must wear a visitor pass available in the Emergency Department.
Who do I call for Enloe billing questions?
Enloe Patient Financial Services is listed at 530-332-6300 and billing.helpline@enloe.org. The office is listed at 2080 E. 20th St., Suite 100, Chico, CA 95928, with weekday hours from 8 a.m. to 5 p.m.