Use this practical guide to find Pandya Medical Center’s phone number, Georgia office locations, doctors and providers, patient portal access, appointment tips, records/refill guidance, billing help, telemedicine details, and when to choose emergency care instead of a routine primary care visit.
If you have chest pain, stroke symptoms, severe breathing trouble, major bleeding, severe allergic reaction, suicidal thoughts, or another life-threatening emergency, call 911 or go to the nearest emergency department. Do not wait for a portal reply or routine office call.
Quick Answer: Most-Needed Pandya Medical Center Details
8AM–5PM
What Pandya Medical Center Is — and What It Is Not
Pandya Medical Center is a Georgia-based primary care and family medicine practice with multiple locations in the North Atlanta and North Georgia area. It is useful for patients who need a primary care doctor, wellness visit, chronic condition follow-up, preventive screening, women’s health visit, nutrition support, telemedicine visit, lab or imaging follow-up, medication review, or ongoing care plan.
This is not the same as a hospital emergency department. The phrase “medical center” can confuse patients because some medical centers are hospitals with ERs, operating rooms, trauma care, inpatient beds, and 24-hour emergency services. Pandya Medical Center is better understood as a primary care practice. That means it is the right place for routine and non-emergency care, but it should not be used as the first stop for severe or life-threatening symptoms.
Annual checkups, chronic disease management, medication reviews, lab follow-up, referrals, preventive care, women’s health, nutrition visits, telemedicine, and non-urgent questions.
Chest pain, stroke symptoms, serious injury, uncontrolled bleeding, severe allergic reaction, major breathing problems, severe abdominal pain, or rapidly worsening symptoms.
Pandya Medical Center Phone, Hours & Georgia Locations
The main phone number listed by Pandya Medical Center is 770-709-6922. The official contact page lists office hours as Monday through Friday, 8AM to 5PM, and email as info@pandyamedicalcenter.com. For most patients, calling during regular office hours is the safest way to ask about appointment scheduling, cancellations, new patient paperwork, accepted insurance, referrals, and time-sensitive but non-emergency office questions.
Pandya Medical Center lists several Georgia office locations. Because providers and services can vary by location, always confirm the exact location selected when booking. Do not assume the provider you saw in Cumming, Johns Creek, Alpharetta, or Lawrenceville works at every office every day.
| Location | Official Address | Best Use |
|---|---|---|
| Alpharetta | 11975 Morris Road, Suite 210, Alpharetta, GA 30005 | Primary care and family medicine visits for Alpharetta-area patients. |
| Braselton | 5670 Old Winder Highway, Suite 101, Braselton, GA 30517 | Primary care access for Braselton and nearby communities. |
| Cumming | 3970 Deputy Bill Cantrell Memorial Road, Suite 220, Cumming, GA 30040 | Established-care visits, chronic care, follow-ups, and patient paperwork. |
| Dawsonville | 1078 Lumpkin Campground Rd. South, Suite 100, Dawsonville, GA 30534 | Primary care and follow-up visits in the Dawsonville area. |
| Johns Creek | 11315 Johns Creek Parkway, Suite 340, Johns Creek, GA 30097 | Primary care access close to Johns Creek and North Fulton. |
| Lawrenceville | 601a Professional Dr, Suite 220, Lawrenceville, GA 30046 | Primary care and family medicine visits in Gwinnett County. |
| Gainesville | 1475 Jesse Jewell Pkwy, Suite 310, Gainesville, GA 30501 | Official site lists this office as opening July 2026; confirm before booking. |
Practical scheduling tip
When booking, confirm three things: the exact office location, the provider name, and whether the visit type can be handled by telemedicine. A lab review, blood pressure follow-up, new symptom, referral request, pre-op visit, or controlled medication request may need a specific type of appointment.
Pandya Medical Center Patient Portal: Login, Refills, Labs & Billing
Pandya Medical Center’s official site links to an Athenahealth patient portal. This is important because many patients search for “Pandya Medical Center MyChart,” but the official link shown on the site is a patient portal rather than a hospital MyChart page. Use the portal link from Pandya’s official website or the secure Athena portal page rather than searching random login pages.
According to Pandya’s patient packet, the secure portal can be used for non-urgent communication, appointment requests, medication refill requests, lab and imaging results, visit summaries, records, and billing statements. The packet also says portal messages do not replace office visits. If you have multiple clinical questions, a new symptom, or a concern that needs exam-based decision-making, schedule an appointment instead of sending a long portal message.
Good portal uses
- Requesting or managing non-urgent appointments.
- Requesting medication refills when appropriate.
- Checking labs, imaging results, visit summaries, and records after provider review.
- Reviewing billing statements and paying bills online through the secure portal.
- Sending short, non-urgent follow-up questions after a recent visit.
Bad portal uses
- New chest pain, stroke symptoms, severe breathing trouble, or serious allergic reaction.
- Multiple new problems that require a full appointment.
- Medication dose changes without being evaluated.
- Controlled medication refill requests that require an office visit.
- Repeated messages about the same issue, which the patient packet says can delay response.
Pandya Medical Center Doctors, Providers & Care Team
Pandya Medical Center’s official provider page lists a broad primary care team, including board certified family medicine physicians, an internal medicine physician, physician assistants, family nurse practitioners, and registered dietitians/nutritionists. This matters because primary care is often team-based. You may see a physician for complex diagnostic planning, a nurse practitioner or physician assistant for routine follow-up, or a registered dietitian for nutrition counseling and chronic disease support.
The official provider list includes Tanya Pandya, DO, MBA, the founder and medical director, along with multiple physicians and advanced practice providers across the practice’s locations. Dr. Pandya’s official bio says she serves as founder and medical director, offers care through multiple locations, and focuses on preventive medicine and empowering patients with tools to improve long-term health.
Ask which provider is accepting new patients, which office they work from, and whether your insurance requires a selected primary care physician.
Try to stay with the same provider or care team when possible. Diabetes, hypertension, thyroid disease, cholesterol, weight, and medication changes benefit from continuity.
Ask whether the provider or registered dietitian you want is available at your preferred location, and whether your plan covers the visit type.
Call the office during business hours and ask whether a same-day or next-available appointment is possible. Do not rely only on portal messaging.
Doctor-selection tip
Do not choose only by the closest office. Choose by visit type, provider availability, insurance rules, and whether the provider handles your main need: chronic disease management, women’s health, wellness exam, medication management, nutrition support, or follow-up after hospital care.
Services: Primary Care, Chronic Care, Telemedicine & Nutrition
Pandya Medical Center’s official services page lists chronic care, primary care, nutrition, and other services. The listed chronic care areas include chronic care management, diabetes management, heart disease and hypertension management, high cholesterol management, and thyroid management. For primary care, the site lists annual wellness visits, preventive medicine, and women’s health. Nutrition services include an on-site nutritionist, supplements, and body composition measurement.
For patients, the practical question is not just “what services exist?” It is “which visit type should I book?” A routine annual wellness visit is different from a new symptom visit. A blood pressure recheck is different from a pre-op evaluation. A nutrition visit is different from a medication adjustment. Booking the wrong visit type can create delays, especially if labs, forms, records, or referrals are needed.
Best for routine prevention, screenings, health goals, immunization review, risk assessment, and long-term primary care planning.
Best for diabetes, hypertension, thyroid disease, cholesterol, heart-related risk, medication monitoring, and lab review.
Best for appropriate non-emergency follow-ups when an in-person exam is not required. Confirm eligibility before booking.
Best for weight goals, diabetes education, cholesterol support, body composition review, and food-plan guidance.
Medical Records, Refills, Referrals & Forms
Pandya Medical Center’s patient packet gives several important practical rules. For appointments, cancellations, and prescription refills, patients are directed to call during regular office hours. The packet also says appointments are the best way to handle non-urgent matters, medication refills, lab results, pre-op evaluations, physicals, and questions that require discussion.
For referrals, the patient packet says that if insurance requires a referral to a specialist, Pandya Medical Center needs to see the patient in the office before proceeding. This is an important detail because many patients call only after a specialist appointment is already scheduled. If your insurance requires a referral, do not wait until the day before the specialist visit.
Refill and medication reminders
- Allow 48–72 business hours for refill requests when appropriate.
- Controlled medication refills require an office visit, according to the patient packet.
- Medication dose changes may require an appointment.
- New symptoms usually need a scheduled visit, not just a portal message.
- Bring your current medication bottles or a full medication list to appointments.
Before a referral request
- Check whether your insurance requires a primary care referral.
- Book an office visit if the referral needs evaluation.
- Bring specialist name, office address, fax number, appointment date, and reason for referral.
- Ask how long referral processing usually takes.
- Confirm the referral was received before going to the specialist appointment.
Records and forms tip
If you need school forms, employment forms, pre-op clearance, imaging review, or outside medical records reviewed, ask whether the visit needs extra time. Bringing incomplete forms or old records late can delay completion.
Billing, Insurance & Payment Tips
Pandya Medical Center’s official site links to billing inquiries and online bill pay through the patient portal. For patients, the biggest billing mistake is assuming every service is covered the same way. A wellness visit, sick visit, chronic disease follow-up, lab test, imaging service, nutrition visit, telemedicine visit, procedure, or form completion may be processed differently by insurance.
Before your appointment, confirm whether Pandya Medical Center accepts your insurance plan, whether the selected provider is in-network, and whether your visit is billed as preventive, problem-focused, chronic care, telemedicine, nutrition, or another service type. If you discuss new symptoms during a wellness visit, some insurance plans may treat part of the visit differently. This is not unique to Pandya Medical Center; it is common in U.S. primary care billing.
Confirm insurance, provider network status, copay, deductible, referral needs, and whether labs or imaging are covered at your preferred facility.
Compare your bill with your insurance explanation of benefits. Ask billing for clarification before paying a balance you do not understand.
Use only the secure portal link from the official Pandya website or your verified patient account. Avoid payment links from unknown texts or emails.
Write down the date, representative name if available, account number, and what was explained. Keep screenshots or copies of receipts.
Emergency Room vs Pandya Medical Center: Choose the Right Care
Because Pandya Medical Center is a primary care practice, it is not the right place for severe emergencies. Primary care is excellent for ongoing health planning, preventive care, controlled chronic disease follow-up, medication review, referrals, and non-emergency symptoms. Emergency departments are designed for unstable, severe, or potentially life-threatening problems.
Chest pain, stroke signs, severe shortness of breath, fainting, major bleeding, severe allergic reaction, sudden weakness, serious head injury, seizure, or suicidal thoughts.
Routine appointments, chronic care follow-up, non-urgent medication questions, referrals, lab review, annual exams, nutrition care, and non-emergency telemedicine questions.
Official Pandya Medical Center Links
Use official resources for the most current information. Clinic hours, locations, providers, portal access, forms, accepted insurance, and appointment availability can change.
Frequently Asked Questions About Pandya Medical Center
What is Pandya Medical Center’s phone number?
Pandya Medical Center lists its main phone number as 770-709-6922. Use this number for appointment scheduling, cancellations, refill questions, forms, referrals, insurance questions, and location-specific help during regular office hours.
Does Pandya Medical Center use MyChart?
The official Pandya Medical Center website links to an Athenahealth patient portal, not a hospital MyChart page. Patients should use the portal link from the official Pandya website or their secure patient account.
What can I do in the Pandya Medical Center patient portal?
The patient packet says the portal can help with non-urgent communication, appointment requests, medication refill requests, labs and imaging results, visit summaries, records, billing statements, and online bill pay.
How long do portal messages or refill requests take?
Pandya’s patient packet says refill requests and portal messages may take 48–72 business hours. Use the portal for non-urgent matters only, and call 911 for emergency symptoms.
Where are Pandya Medical Center offices located?
Pandya Medical Center lists offices in Alpharetta, Braselton, Cumming, Dawsonville, Johns Creek, and Lawrenceville, plus a Gainesville office listed as opening July 2026. Confirm the exact location before booking.
What are Pandya Medical Center’s office hours?
The official contact page lists office hours as Monday through Friday, 8AM to 5PM. Holiday hours, provider availability, and location schedules may vary, so confirm directly before visiting.
Can I request controlled medication refills through the portal?
The patient packet says controlled medications require an office visit for refills. It also says medication dose changes may require an appointment. Call the office if you are unsure what visit type is needed.
Does Pandya Medical Center offer telemedicine?
Yes. Pandya Medical Center lists telemedicine services for appropriate consultations. Not every concern is suitable for telemedicine, especially symptoms that require a physical exam, testing, imaging, or urgent evaluation.
Does Pandya Medical Center have emergency care?
Pandya Medical Center is a primary care practice, not a hospital emergency department. For life-threatening symptoms, call 911 or go to the nearest emergency room.
How do I choose a doctor at Pandya Medical Center?
Start with your preferred location, insurance network, provider availability, and health need. The provider page lists physicians, nurse practitioners, physician assistants, and registered dietitians/nutritionists across different locations.