Hillsboro Medical Center: MyChart, Doctors & Phone 2026

Independent Oregon patient guide

Hillsboro Medical Center MyChart, Doctors, Hours & Phone Guide

Use this guide before calling, logging in or visiting Hillsboro Medical Center in downtown Hillsboro, Oregon. It explains the right OHSU Health MyChart route, hospital phone numbers, doctor and clinic options, emergency room guidance, visitor hours, parking, records, billing and map directions in one patient-friendly place.

335 S.E. 8th Avenue, Hillsboro, OR Hospital phone: 503-681-1111 OHSU listing: 503-681-1600 MyChart help: 503-494-5252

Quick Answer: Hillsboro Medical Center Phone, Address, MyChart and Hours

Hillsboro Medical Center is an OHSU Health partner hospital in Hillsboro, Oregon. The main hospital address is 335 S.E. 8th Avenue, Hillsboro, OR 97123. Hillsboro Medical Center pages list 503-681-1111 for the hospital and emergency care route, while the OHSU location listing shows 503-681-1600 for the community hospital location.

For patient portal access, use OHSU Health MyChart. MyChart can help with virtual visits, secure doctor messages, test results, prescription refills and appointment management. OHSU Health MyChart help is listed at 503-494-5252, Monday through Friday, 7 a.m. to 6 p.m.

Emergency warning: Call 911 for chest pain, stroke symptoms, severe breathing trouble, seizure, major trauma, severe allergic reaction, uncontrolled bleeding, poisoning, suicidal crisis or any life-threatening condition. Do not wait for a MyChart reply.
Hospital Hillsboro Medical Center
Address 335 S.E. 8th Avenue, Hillsboro, OR 97123
Hospital phone 503-681-1111
OHSU location contact 503-681-1600
Patient portal OHSU Health MyChart
Visitor time guidance 9 a.m. – 9 p.m. encouraged

What This Hillsboro Medical Center Guide Covers

This is an independent patient-planning guide. It is not the official website of Hillsboro Medical Center, OHSU, OHSU Health, MyChart, Epic, any insurance company or any government agency. Use it to understand the correct route, then confirm final details with official Hillsboro Medical Center or OHSU pages.

Patient portal

Hillsboro Medical Center MyChart Login: Use OHSU Health MyChart

Patients searching for “Hillsboro Medical Center MyChart” should use the OHSU Health MyChart route. The MyChart login page lists tools for virtual visits, doctor messages, test results, prescription refills, appointment management, guest payments and estimate building.

MyChart is helpful for routine online care tasks. It is not the right place for emergency symptoms or same-minute medical decisions. For urgent symptoms, call the clinic, use urgent care, go to emergency care or call 911 depending on severity.

Best use Routine portal tasks

Use MyChart for results, appointment details, refills, routine messages, video visits and bill tools.

Help phone 503-494-5252

OHSU Health patients can call this MyChart help route Monday through Friday, 7 a.m. to 6 p.m.

Security Two-step verification

The MyChart page notes two-step verification to help keep health information safe.

Not for Emergencies

Do not use portal messages for chest pain, stroke symptoms, severe breathing trouble or rapidly worsening symptoms.

Start from the official OHSU MyChart login

Use the OHSU MyChart website before entering private health details. Avoid sponsored login pages or old third-party portal links.

Use MyChart for non-urgent follow-up

Good uses include appointment details, test results, prescription refills, routine messages, after-visit summaries, guest payments and estimates.

Prepare early for virtual visits

Hillsboro Medical Center visit guidance says a MyChart account is necessary for virtual visits. Sign in before the visit time so you can fix password or device problems.

Call instead for urgent or confusing situations

If your symptom is urgent, your appointment is today, or the portal information looks wrong, call the office or hospital instead of waiting for an online reply.

Patient tip: If you use OHSU, Hillsboro Medical Center and another health system, check the logo and organization name before paying a bill or sending a message. Many systems use MyChart, but the account and billing route may differ.
Doctors and clinics

How to Find Hillsboro Medical Center Doctors

For current doctors, start with OHSU’s official Find a Doctor tool or the Hillsboro Medical Center provider and clinic pages. Provider lists can change, so do not rely only on old directory pages or outdated insurance listings.

Hillsboro Medical Center has several primary care routes in and around Hillsboro, including 8th Avenue Primary Care, South Hillsboro Primary Care, Orenco Station Primary Care and Forest Grove Primary Care. Each clinic has different providers, hours, phone numbers and services.

Clinic / doctor route Phone Address Best for
8th Avenue Primary Care 503-681-4233 364 S.E. 8th Avenue, Suite 301, Hillsboro, OR 97123 Adult internal medicine, geriatrics, same-day appointments and chronic care.
South Hillsboro Primary Care 503-681-4240 7529 S.E. Tualatin Valley Highway, Hillsboro, OR 97123 Family medicine, chronic disease care, diabetes care and primary care access.
Orenco Station Primary Care 503-597-3130 6355 N.E. Cornell Road, Suite 100, Hillsboro, OR 97124 Primary care, longer weekday hours and free clinic parking.
Forest Grove Primary Care 503-357-2136 1825 Maple Street, Forest Grove, OR 97116 Family medicine, pediatrics, pregnancy care and whole-family primary care.
Appointment script: “I’m trying to schedule with Hillsboro Medical Center or OHSU Health. Which clinic or doctor is right for my condition? Do I need a referral, prior authorization, imaging, lab results or outside records before the visit?”
Hours and access

Hillsboro Medical Center Hours: Hospital, Visitors, Records and Clinics

“Hours” depends on what you need. Emergency care is handled through the hospital emergency route, while visitor guidance, medical records, café service and primary care clinics have separate hours.

Hillsboro Medical Center visitor guidance says visitors are encouraged between 9 a.m. and 9 p.m. in most cases. After 9 p.m., visitors must enter through the Emergency Department entrance, obtain a visitor pass and follow hospital screening and badge rules.

Need Officially listed hours / guidance Practical note
Visitor access 9 a.m. – 9 p.m. encouraged After 9 p.m., use the Emergency Department entrance and obtain a visitor pass.
Medical records 8 a.m. – 4:30 p.m., Monday–Friday Closed weekends and national holidays.
Café Mon–Fri 6:30 a.m.–7 p.m.; Sat–Sun 6:30 a.m.–2 p.m. Menu is posted outside the café entrance; call 503-681-1322 for café menu information.
8th Avenue Primary Care Mon 7:30 a.m.–5 p.m.; Tue 7:30 a.m.–6 p.m.; Wed–Thu 8 a.m.–6 p.m.; Fri 8 a.m.–5 p.m. Closed Saturday and Sunday.
South Hillsboro Primary Care Monday–Friday 7:30 a.m.–5:30 p.m. Closed Saturday and Sunday.
Orenco Station Primary Care Mon–Thu 7:30 a.m.–8 p.m.; Fri 7:30 a.m.–5 p.m. Closed Saturday and Sunday.
Best habit: For clinic visits, imaging, records, billing, surgeries and specialist appointments, always confirm exact hours in MyChart or by phone before leaving.
Emergency care

Hillsboro Medical Center Emergency Room Guide

Hillsboro Medical Center’s emergency care page lists the Emergency Room at 335 S.E. 8th Avenue, Hillsboro, OR 97123, with phone 503-681-1111. The page tells patients to dial 911 for life-threatening emergencies.

Emergency departments use triage. A patient who arrives after you may be seen first if their symptoms are more severe. Bring your essentials, but do not delay emergency care to collect documents.

Use emergency care now for Call a clinic / urgent care may fit when Do not use MyChart messages for
Chest pain, stroke signs, severe breathing trouble, seizure, serious injury, major bleeding, poisoning, severe allergic reaction, sudden confusion or rapid worsening. Mild illness, stable symptoms, simple follow-up questions, routine refills, minor injury or non-life-threatening care needs. Anything that could harm you if the answer is delayed.
Safety note: If you are unsure whether symptoms are severe, choose safety. Call 911 or go to emergency care for serious, debilitating or life-threatening symptoms.
Arrival planning

Parking, Transportation, Visitor Badges and Campus Access

Hillsboro Medical Center visitor guidance says free parking is available for patients and visitors in designated areas on campus. The parking garage and surface lots provide access to the hospital and medical clinics.

The main campus is also served by TriMet. The Hillsboro Health District MAX station on the MAX Blue Line is one block north of the hospital. This is useful if a family member is visiting without a car or if parking is busy.

Parking Free designated patient and visitor parking

Use the campus map for the garage and surface lot closest to your appointment location.

Public transit MAX Blue Line nearby

Hillsboro Health District MAX station is one block north of the hospital.

After 9 p.m. Use ED entrance

Visitors must enter through the Emergency Department entrance and obtain a pass after 9 p.m.

Arrival tip: Ask whether your appointment is at the hospital, 8th Avenue Medical Plaza, a primary care clinic, rehabilitation location, imaging department or another OHSU/Hillsboro site. Nearby buildings can be easy to mix up.
Visitors

Visitor Policy and Family Planning

Hillsboro Medical Center says support from friends and family is important to healing. Its visitor guidance lists one well visitor at a time for most adults, most pediatric patients and patients roomed in the Emergency Department. Support persons for patients with disabilities have separate limits and are not treated the same as standard visitors.

In most cases, visitors are encouraged between 9 a.m. and 9 p.m. Visitors may be asked to wait elsewhere or return later if patient care requires it. All visitors are required to enter through the weapons detection system and obtain a visitor badge.

Most adult patients One well visitor at a time

Check the unit before visiting because patient condition and safety rules can change access.

Most pediatric patients One well visitor at a time

Ask staff about parent, guardian or caregiver rules for the exact setting.

Sensitive exams Medical chaperones available

Hillsboro Medical Center says trained chaperones are offered for sensitive exams and can also be requested.

Visitor tip: Do not wear cologne, perfume or other fragrance. Hillsboro Medical Center says it is a scent-free area to help chemically sensitive patients and staff.
Records

Medical Records at Hillsboro Medical Center

Hillsboro Medical Center lists its Medical Records contact at 503-681-1195, with fax 503-681-1969. The medical records office hours are listed as 8 a.m. to 4:30 p.m., Monday through Friday, closed weekends and national holidays.

The medical records mailing address is the Medical Records Department, Release of Information Office, 335 S.E. 8th Avenue, Hillsboro, OR 97123. The records page also says patients can access medical information online through MyChart.

Records phone 503-681-1195

Use for release-of-information questions, form routing and request status.

Records fax 503-681-1969

Use only when the official record request process tells you to fax documents.

Online access MyChart

Useful for information already available through the portal.

Radiology copies 503-681-1100, option 2

Use the Film Library route for radiology films or CDs.

Records tip: Ask the receiving clinic what they actually need before requesting a full chart. Many visits only need a discharge summary, ER note, imaging report, lab result, operative report or medication list.
Billing

Billing, Patient Accounting and Payment Questions

Hillsboro Medical Center’s records resources page says billing statement questions should go to the Patient Accounting Department, located on the 2nd floor of the Health Education Center. The listed Patient Accounting phone number is 503-681-1000, with fax 503-681-1796.

Hospital billing can involve facility charges, physician charges, imaging, lab work, emergency care, insurance adjustments and separate provider bills. Do not assume one statement is the full final cost until insurance has processed all related claims.

Patient Accounting 503-681-1000

Use for billing statement questions and account routing.

Fax 503-681-1796

Use only when instructed by Patient Accounting.

Before calling Keep the bill ready

Have account number, date of service, insurance card and explanation of benefits nearby.

Billing script: “I received a Hillsboro Medical Center bill for [date]. Is this hospital billing, physician billing, emergency care, imaging, lab or another charge? Has insurance processed it? Can I get an itemized bill or payment-plan information?”
Checklist

What to Bring to Hillsboro Medical Center

For emergencies, do not delay care while collecting paperwork. For scheduled visits, Hillsboro Medical Center’s visit guidance says to bring your insurance card, preferred payment method, medication/supplement list, completed paperwork, and any records or diagnostic images requested by your care team.

Identity and coverage ID, card, payment method
  • Photo ID
  • Insurance card
  • Preferred payment method
  • Referral or authorization if required
Medical details Medicine and records
  • List of medicines, vitamins and supplements
  • Allergies and major conditions
  • Requested medical records
  • Diagnostic images if your team asked for them
Practical items Comfort and access
  • Phone charger
  • Glasses, hearing aids or mobility aids
  • Interpreter request if needed
  • Written list of top questions
Do not bring weapons: Hillsboro Medical Center’s visit guidance says weapons are not allowed.
Map

Hillsboro Medical Center Map and Directions

Hillsboro Medical Center is located at 335 S.E. 8th Avenue, Hillsboro, OR 97123. Use the map for general orientation. Confirm whether your visit is at the hospital, Emergency Department, 8th Avenue Medical Plaza, a primary care clinic or another Hillsboro/OHSU location.

FAQs

Hillsboro Medical Center FAQs

What is Hillsboro Medical Center’s address?

Hillsboro Medical Center is located at 335 S.E. 8th Avenue, Hillsboro, OR 97123.

What is Hillsboro Medical Center’s phone number?

Hillsboro Medical Center pages list 503-681-1111 for the hospital and emergency care route. The OHSU location page also lists 503-681-1600 as the community hospital contact.

Does Hillsboro Medical Center use MyChart?

Yes. Hillsboro Medical Center uses OHSU Health MyChart for online patient portal access.

What is the OHSU MyChart support phone number?

OHSU Health MyChart help is listed at 503-494-5252, Monday through Friday, 7 a.m. to 6 p.m.

What can I do in OHSU MyChart?

OHSU MyChart can help with virtual visits, doctor messages, test results, prescription refills, appointment management, guest payments and estimate tools.

Can I use MyChart for an emergency?

No. MyChart is for routine portal tasks. Call 911 or use emergency care for severe, life-threatening or rapidly worsening symptoms.

What are Hillsboro Medical Center visitor hours?

Hillsboro Medical Center says visitors are encouraged between 9 a.m. and 9 p.m. in most cases. After 9 p.m., visitors must enter through the Emergency Department entrance and obtain a visitor pass.

Where do I request Hillsboro Medical Center medical records?

Call Medical Records at 503-681-1195. The records office is listed as open 8 a.m. to 4:30 p.m., Monday through Friday, closed weekends and national holidays.

What is Hillsboro Medical Center billing phone number?

For billing statement questions, Hillsboro Medical Center lists Patient Accounting at 503-681-1000.

Is parking free at Hillsboro Medical Center?

Hillsboro Medical Center visitor guidance says free parking is available for patients and visitors in designated campus areas.

How do I find doctors at Hillsboro Medical Center?

Use OHSU’s official Find a Doctor tool or the Hillsboro Medical Center primary care clinic pages. Common clinic routes include 8th Avenue Primary Care, South Hillsboro Primary Care, Orenco Station Primary Care and Forest Grove Primary Care.

Is this the official Hillsboro Medical Center website?

No. This is an independent patient guide. Always use official Hillsboro Medical Center, OHSU and MyChart pages for final details.

Medical and Editorial Disclaimer

This page is an independent informational guide and is not the official website of Hillsboro Medical Center, OHSU, OHSU Health, MyChart, Epic, any insurance company or any government agency. It is not medical advice, diagnosis, treatment advice, billing advice or insurance advice.

Hospital services, clinic hours, provider availability, MyChart access, visitor rules, parking instructions, records procedures, billing processes, phone routing and transportation details can change. Always confirm final details directly with Hillsboro Medical Center, OHSU Health or the relevant department. In an emergency, call 911.

Best Way to Use Hillsboro Medical Center in 2026

Start with the correct official route. Use OHSU Health MyChart for portal tasks, 503-681-1111 for hospital and emergency-care routing, 503-494-5252 for MyChart help, 503-681-1195 for medical records and 503-681-1000 for billing statement questions.

The most important practical step is to confirm the exact location before leaving. Hillsboro Medical Center, 8th Avenue Medical Plaza, South Hillsboro, Orenco Station, Forest Grove and other OHSU/Hillsboro locations can have different addresses, phone numbers, doctors and hours.

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