Pelham Medical Center Route Hub
Use this 2026 guide before you log in to MyChart, call Pelham Medical Center, use the emergency department, find a doctor, request records, pay a bill, check insurance, plan imaging, visit a patient, or drive to Westmoreland Road in Greer.
The key correction: Pelham Medical Center is part of Spartanburg Regional Healthcare System, so the official patient portal is Spartanburg Regional MyChart. Use official SRHS links before entering health, billing or insurance information.
Choose the Right Pelham Medical Center Route
Official-Source Check: What This Rebuild Adds
This rebuild keeps the existing URL and turns the page into a practical patient-route guide. It focuses on the real tasks behind the search: MyChart, ER, doctors, records, billing, imaging, parking, visitors and the correct Spartanburg Regional links.
Verified details used
- Official Pelham Medical Center address, phone and open-24/7 listing.
- Official MyChart features and support phone.
- Medical Records phone, email/fax/mail submission rules, photo-ID rule and Pelham records office location.
- Billing phone, pay online, Pay as Guest, payment plans, itemized-bill steps and separate-bill warning.
- ER listing, emergency-care locations and 911 warning for heart attack symptoms.
- Parking near main entrance and Emergency Center entrance.
- Visitor, gift shop and guest Wi-Fi resources.
Verify live before acting
- ER wait time, because it changes.
- Doctor availability and exact clinic address.
- Insurance network and service-location restrictions.
- Special hours, holidays and inclement-weather changes.
- Visitor rules, gift-shop hours and clinic appointment prep.
Best use
Use this article to choose the correct route, then use official Spartanburg Regional pages before logging in, paying, requesting records or driving to a department.
Pelham Medical Center MyChart: Login, Results, Refills, Appointments and Bills
Pelham Medical Center uses Spartanburg Regional Healthcare System’s MyChart. Use official SRHS MyChart pages, not a random “Pelham” or non-SRHS MyChart result.
MyChart helps with
- Request or schedule appointments.
- View health summary and test results.
- Request prescription refills.
- Securely message your medical care team.
- Pay bills online.
- Use eCheck-in and e-sign consent documents.
- Request financial estimates and financial assistance.
MyChart support
For MyChart assistance, call 1-888-84-Chart. Use official SRHS MyChart recovery tools for login, password or activation-code issues.
Proxy access
MyChart proxy access lets eligible users access another person’s account, such as a child, aging parent or spouse, after required setup and permission.
Emergency Department, ER Wait Time and Urgent Care Decision
Pelham Medical Center is listed as a Spartanburg Regional emergency-care location with ER wait-time information and phone 864-530-6000. ER wait times are informational and can change.
Use ER / 911 now
- Chest pain, pressure, possible heart attack or severe shortness of breath.
- Stroke signs: face droop, arm weakness, speech trouble or sudden severe headache.
- Serious injury, major bleeding, poisoning, overdose or severe allergic reaction.
- Seizure, sudden confusion, severe abdominal pain or rapidly worsening symptoms.
- Suicidal crisis, violent behavior or danger to self or others.
Urgent care may fit
- Cold, flu, sore throat or ear pain.
- Minor sprain, strain or non-severe cut.
- Stable urinary symptoms.
- Minor rash or mild infection concern.
- Same-day non-emergency issue when primary care is unavailable.
Nearby urgent-care route
Medical Group of the Carolinas – Urgent Care – Pelham is listed at 3611 Pelham Road, Greenville, SC 29615, phone 864-530-3500. Confirm live hours and wait time before going.
Doctors, Appointments and Clinic Routing
A doctor may be located inside Pelham Medical Center, in a Medical Group of the Carolinas office, in the Pelham medical office building, or at another Spartanburg Regional location. Confirm the exact office before driving.
Find a doctor
Use Spartanburg Regional’s official Find a Doctor tool, search by name or location, or call the referral route.
Referral help
Spartanburg Regional lists 864-591-7999 for people looking for a new doctor or referral.
Existing patients
Need an appointment or health-related message? Log into MyChart or call your doctor’s office directly.
Appointment checklist
- Know whether you need primary care, surgery, breast health, heart, GI, diabetes/endocrinology, imaging, lab, urgent care, cancer care, spine care or emergency care.
- Ask if the provider is accepting new patients.
- Confirm insurance network, referral, prior authorization and records needed.
- Ask whether your appointment is at Pelham Medical Center, 2755 S. Highway 14, 3611 Pelham Road, another MGC clinic or another SRHS campus.
- Ask if you need fasting, medication holds, driver/escort, prior imaging or forms.
Pelham Medical Center Phone Directory
Use the main hospital phone if you are unsure. For faster help, use the specific route below.
800-281-5346
Medical Records: MyChart First, Formal Request When Needed
Spartanburg Regional says the fastest way to access your medical information is MyChart. Use formal Medical Record Services if you cannot find the document in MyChart or need records sent to another provider.
Billing, Online Bill Pay, Insurance, Itemized Bills and Assistance
Spartanburg Regional offers pay-in-full, interest-free payment plan and financial assistance options. Start by identifying whether the bill is from SRHS, MGC Anesthesiology or another provider.
Pay online
Use MyChart or Pay as a Guest from the official SRHS bill-pay page.
Pay by phone
Call 864-596-1001 or 800-281-5346, Monday-Friday, 8 AM-5 PM.
Pay by mail
Mail route listed: Spartanburg Regional Healthcare System, PO Box 743829, Atlanta, GA 30374-3829.
Before paying or disputing a bill
- Compare the bill with your insurance Explanation of Benefits.
- Ask if insurance has finished processing.
- Ask whether the charge is hospital, physician, anesthesia, lab, imaging or another provider bill.
- Use MyChart Billing Summary to request an itemized bill, or call Patient Financial Services.
- Ask about interest-free payment plans if you cannot pay in full.
- Ask whether financial assistance, uninsured discount, prompt-pay discount or payment plan applies.
Pelham Medical Center Services Patients Search Most
Pelham Medical Center’s official page describes emergency care, primary physician care, full diagnostic capabilities, medical and surgical specialties, surgery and a world-class cancer center.
Lab, Imaging, PET/CT and Outpatient Prep
Outpatient tests may be inside Pelham Medical Center or at the medical office building. Always confirm the exact test location, order and preparation instructions.
Outpatient lab
Pelham Medical Center Outpatient Services – Laboratory is listed at 250 Westmoreland Road, phone 864-530-2522, with Monday-Friday hours listed as 7 AM-5 PM.
Medical office imaging
Imaging Services – PMC at Medical Office Building includes services such as 3D mammography, bone densitometry, PET/CT, ultrasound and X-ray.
PET/CT route
Provider PET/CT guide lists Pelham Medical Center hours 7:30 AM-4:30 PM and department phone 864-530-4664. Verify your order and prep.
- Ask if fasting is required.
- Ask if medications should be held.
- Ask if you need a driver.
- Ask whether your insurance requires a specific lab or imaging location.
- Ask whether you need the written report, actual images, or both.
Visitors, Parking, Gift Shop and Guest Wi-Fi
Visitor rules and hours can change. Use the official visitor-guidelines page before bringing food, flowers, children, multiple visitors or overnight items.
Parking
Spartanburg Regional directions/maps page says parking is available near the main entrance and the entrance to the Emergency Center at Pelham Medical Center.
Gift shop
Twig & Vine Gift Shop at Pelham Medical Center: 864-530-4483. Ask the unit before sending restricted items.
Guest Wi-Fi
SRHS offers free wireless access in facilities. Public wireless networks are not secure, so avoid sending sensitive information over guest Wi-Fi.
Visitor limits
Visitor guidelines list two visitors per patient in several areas, including emergency rooms. Always verify the current rule for the unit.
Hotels and maps
Use SRHS hotel-information and campus-map resources if a family member is staying overnight near Greer or Pelham Road.
Arrival tip
For outpatient tests, surgery or clinic visits, arrive early and confirm whether check-in is at the main entrance, medical office building or Emergency Center entrance.
Official Pelham / Spartanburg Regional Links to Use After This Guide
Map and Directions to Pelham Medical Center
Use this map for the main Pelham Medical Center hospital campus. For urgent care, surgery offices, lab, imaging, cancer center or a Medical Group of the Carolinas appointment, confirm the exact address before driving.
250 Westmoreland Road, Greer, SC 29651.
3611 Pelham Road, Greenville, SC 29615. Call 864-530-3500 before going.
Parking is available near the main entrance and Emergency Center entrance.
Pelham Medical Center Patient Route Planner
Select your situation and create a practical next-step list.
Call and Message Scripts for Faster Help
MyChart script
Hi, I’m a Pelham Medical Center patient and need help with SRHS MyChart. My issue is [login / result / refill / appointment / eCheck-in / bill / proxy access]. Should I call MyChart support or my provider’s office?Doctor script
Hi, I need a Spartanburg Regional doctor for [condition/specialty]. I prefer [Greer/Pelham/Spartanburg/virtual]. Are they accepting new patients, and do I need a referral or records first?Medical records script
Hi, I need records from Pelham Medical Center for service date [date]. I need [ER note / discharge summary / lab result / imaging report / full chart]. Should I use MyChart or submit the authorization form?Billing script
Hi, I have a Spartanburg Regional bill for [date]. Has insurance finished processing, is this a hospital or separate-provider bill, and can I request an itemized statement or payment plan?Imaging script
Hi, I have an order for [test]. Is my appointment at Pelham Medical Center, the medical office building, or another imaging location? Do I need fasting, medication holds or prior authorization?Visitor script
Hi, I want to visit a patient at Pelham Medical Center. Can you confirm visitor rules, room/unit guidance, parking entrance and whether food, flowers or gifts are allowed?Common Pelham Medical Center Mistakes to Avoid
Using the wrong MyChart result
Use Spartanburg Regional MyChart for Pelham Medical Center, not a non-SRHS portal page.
Driving to urgent care for emergency symptoms
Use 911/ER for chest pain, stroke signs, severe breathing trouble, major injury or rapidly worsening symptoms.
Calling the ER for billing or old records
Use Medical Records for records and Patient Financial Services for billing.
Assuming every office is inside the hospital
MGC surgery, urgent care, imaging and specialist offices may have different addresses.
Paying before checking separate bills
Some services may bill separately, including MGC Anesthesiology by mail.
Ignoring insurance location rules
Your insurer may require labs, physical therapy, imaging or other services at specific network locations.
Pelham Medical Center FAQ
Where is Pelham Medical Center located?
Pelham Medical Center is located at 250 Westmoreland Road, Greer, SC 29651.
What is Pelham Medical Center’s main phone number?
The main phone number for Pelham Medical Center is 864-530-6000.
Is Pelham Medical Center open 24 hours?
The official Spartanburg Regional location page lists Pelham Medical Center as open 24/7.
Does Pelham Medical Center use MyChart?
Yes. Pelham Medical Center is part of Spartanburg Regional Healthcare System, and patients use Spartanburg Regional MyChart for online access.
What can I do in Spartanburg Regional MyChart?
MyChart can help patients request or schedule appointments, view health summary and test results, request prescription refills, securely message the care team, pay bills, use eCheck-in and request estimates or financial assistance.
What is the MyChart support phone number?
For Spartanburg Regional MyChart assistance, call 1-888-84-Chart.
Does Pelham Medical Center have an emergency department?
Yes. Pelham Medical Center is listed as a Spartanburg Regional emergency-care location at 250 Westmoreland Road in Greer. Call 911 for life-threatening symptoms.
Who do I call to find a doctor near Pelham Medical Center?
For a new doctor or referral, Spartanburg Regional lists 864-591-7999. Existing patients can also use MyChart or call the doctor’s office directly.
Who do I call for Pelham Medical Center medical records?
The main Medical Records office number is 864-560-6273. Formal requests can also be submitted with a signed authorization form and valid photo ID copy.
Where is the Pelham Medical Center Medical Records office?
Spartanburg Regional lists Pelham Medical Center Medical Record Services at 250 Westmoreland Road, Greer, SC 29651.
What is the records fax number?
The medical-records fax number listed by Spartanburg Regional is 864-560-6073.
Who do I call for Pelham Medical Center billing questions?
For billing or Patient Financial Services, call 864-596-1001 or 800-281-5346, Monday through Friday from 8 a.m. to 5 p.m.
Can I request an itemized bill in MyChart?
Yes. Spartanburg Regional says patients can request an itemized bill through the MyChart Billing Summary area or by calling Patient Financial Services.
Where do visitors park at Pelham Medical Center?
Spartanburg Regional’s directions page says parking is available near the main entrance and the entrance to the Emergency Center at Pelham Medical Center.
What is the Pelham Medical Center gift shop phone number?
Twig & Vine Gift Shop at Pelham Medical Center is listed at 864-530-4483.