Beth Israel Medical Center: MyChart, Doctors & Phone 2026

Lower Manhattan patient guide

Beth Israel Medical Center: Closure, Records, ER Alternatives & MyMountSinai

Beth Israel Medical Center is commonly searched by patients looking for Mount Sinai Beth Israel in New York City. The important update is that the 16th Street hospital has closed, so patients now need the correct Mount Sinai route for urgent care, emergency care, records, billing and appointments.

Use this guide to avoid outdated hospital listings, wrong ER directions, old phone numbers, confusing Beth Israel names, and unsafe portal or billing links.

Hospital closed Urgent care 24/7 Records help Billing MyMountSinai Find a doctor Open EDs Mobile-fit
Emergency warning: Mount Sinai Beth Israel’s 16th Street hospital is closed. If symptoms may be life-threatening, call 911 or go to an open Emergency Department immediately. Do not go to the former Beth Israel hospital expecting an active ER, and do not wait for a portal message, records office, billing office, urgent-care queue or routine appointment callback.

Quick Answer: Is Beth Israel Medical Center Still Open?

Mount Sinai Beth Israel’s hospital on 16th Street closed effective 8 a.m. on Wednesday, April 9, 2025. Mount Sinai says patients may choose another Mount Sinai location or another health provider. For non-emergency sudden minor illness or injury near the area, Mount Sinai opened Mount Sinai-Urgent Care, East 14th Street at 310 East 14th Street, Ground Floor, New York, NY 10003, and lists it as open 24 hours a day, seven days a week.

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Former Hospital

Mount Sinai Beth Israel hospital on 16th Street is closed. Do not use old hospital listings for active ER directions.

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Urgent Care

310 East 14th Street, Ground Floor, New York, NY 10003. Open 24/7 for many minor urgent needs.

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Records

MSBI HIM / Medical Records: 150 East 42nd Street, Fifth Floor, Section D. Phone: 212-420-2665.

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Mount Sinai Help

For systemwide doctor help, use 1-800-MD-SINAI or the official Mount Sinai doctor search.

Verified Patient Details: Use These Before You Act

This guide is designed for mobile users who need direct, practical help. It uses responsive cards instead of wide tables so the page does not cut off on a 360px phone screen.

Current hospital statusMount Sinai Beth Israel’s 16th Street hospital closed effective 8 a.m. on Wednesday, April 9, 2025.
Do not do thisDo not drive to the old Beth Israel hospital expecting an active emergency department or inpatient hospital registration.
Nearby urgent careMount Sinai-Urgent Care, East 14th Street, 310 East 14th Street, Ground Floor, New York, NY 10003. Listed as open 24 hours a day, seven days a week.
Medical records phoneMount Sinai Beth Israel HIM / Medical Records: 212-420-2665.
Medical records address150 East 42nd Street, Fifth Floor, Section D, New York, NY 10017. Mount Sinai lists in-person requests as not available at this location.
Billing helpMount Sinai Patient Financial Services: 212-731-3100 or toll-free 866-682-9380, Monday through Friday, 9 a.m. to 5 p.m.
Doctor helpUse Mount Sinai’s official Find a Doctor page or call 1-800-MD-SINAI.

Beth Israel Medical Center Name Check: New York, Boston, Newark or Miami?

ā€œBeth Israel Medical Centerā€ can point to several different health systems. This page is for the former Mount Sinai Beth Israel hospital in New York City, not Beth Israel Deaconess Medical Center in Boston, Newark Beth Israel Medical Center in New Jersey, or Mount Sinai Medical Center in Miami Beach.

Use this page for New York MSBI

Use this article if your care, bill, record, old appointment, hospital stay or search result is connected to Mount Sinai Beth Israel in Manhattan.

Do not mix portals or bills

Portal logins, billing offices, medical records addresses and doctor searches are different across Beth Israel and Mount Sinai organizations. Verify the city and official website before entering personal information.

Safe search rule: If a page asks for your date of birth, insurance, payment card, portal login or medical details, confirm the hospital name, city, health system and official URL first.

Right-Route Decision Tool: Closed Hospital, Urgent Care, ER, Records or Billing?

This tool is not medical advice. It helps you avoid the old hospital route and choose the safest official next step.

Tap your situation

Choose one option above to see the safest first step.

Mount Sinai-Urgent Care, East 14th Street: What It Can and Cannot Replace

Mount Sinai opened the East 14th Street urgent care to serve the downtown community after the Beth Israel hospital closure. It is useful for many sudden minor illnesses and injuries, but it is not a hospital emergency department.

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Address

Mount Sinai-Urgent Care, East 14th Street
310 East 14th Street, Ground Floor
New York, NY 10003

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Hours

Mount Sinai lists this urgent care as open all day, every day, with office hours shown as 24 hours for every day of the week.

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Access

Mount Sinai says adults and children can walk in with no appointment needed for many sudden minor illnesses and injuries.

Examples Mount Sinai lists for urgent care

  • Allergies, asthma attacks, earaches, sinus infections, eye infections, headaches, fever and flu.
  • Cuts that may need stitches, sprains, strains, broken bones, skin rashes and skin infections.
  • Sore throat, cough, urinary tract infections, vomiting, diarrhea, dehydration and certain vaccinations.
Urgent care limit: If your condition may need extensive care, hospital admission, stroke care, heart-attack care, severe trauma care or immediate life-saving treatment, use 911 or an open Emergency Department.

Emergency Care After Beth Israel Closure

Mount Sinai’s emergency-care page says to call 911 or head to the nearest Emergency Department immediately if you need emergency medical care. Mount Sinai lists multiple Emergency Department locations throughout the Greater New York area, open 24 hours a day, 365 days a year.

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Use 911 / ED for

Stroke symptoms, signs of heart attack, chest pain, difficulty breathing, severe bleeding or trauma, loss of consciousness, head injury, burns, severe abdominal pain, suspected broken bones, uncontrolled fever or severe behavioral-health crisis.

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Mount Sinai Hospital ED

The Mount Sinai Hospital Emergency Department is listed at 1468 Madison Avenue and 101st Street, New York, NY 10029. Phone: 212-241-6639.

Mount Sinai West

West 59th Street between Ninth and Tenth Avenues, New York, NY 10019. Phone listed: 212-523-6800.

Mount Sinai Morningside

1111 Amsterdam Avenue, New York, NY 10025. Phone listed: 212-523-4000.

Mount Sinai Brooklyn

3201 Kings Highway, Brooklyn, NY 11234. Phone listed: 718-252-3000.

Do not use old ER directions: If your search result still shows the former Beth Israel emergency room, verify on Mount Sinai’s official emergency locations page before traveling.

MyMountSinai App and MyChart: Use the Official Portal Route

Mount Sinai pages point patients to the MyMountSinai app and MyChart account access. Use official Mount Sinai links for portal tasks, not random ā€œBeth Israel portalā€ links from old directories.

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Portal safety

Start from Mount Sinai’s official MyMountSinai or MyChart route. Do not enter passwords on unclear third-party login pages.

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Records access

Mount Sinai says patients can request records from any Mount Sinai site by signing into MyMountSinai and using the Sharing Hub.

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Routine only

Use portal tools for routine records, bills, appointments and communication. Use 911 or an open ED for emergencies.

Doctors and Appointments After Beth Israel Closure

Mount Sinai says more than 600 Mount Sinai physicians practice downtown across more than 30 medical and surgical specialties and 20 centers. For a new visit, use Mount Sinai’s official doctor search or referral line, then confirm the exact location before traveling.

Before booking

  • Ask whether the doctor is at Union Square, East 14th Street, Chelsea, another downtown site or a hospital campus.
  • Ask whether referral, prior authorization, old Beth Israel records or outside imaging are needed.
  • Confirm the exact address, floor, suite, entrance, arrival time and insurance participation.
  • Ask whether the appointment is in person, virtual, urgent care, specialty care or primary care.

Good downtown Mount Sinai starting points

Mount Sinai’s Beth Israel update page points patients to downtown care facilities such as East 14th Urgent Care, Mount Sinai-Union Square, the Behavioral Health Center, Fuster Heart Hospital, Chelsea Medical Center and other specialty locations.

Beth Israel Medical Records: How to Request Old MSBI Records

Mount Sinai’s medical-records page says patients can request records from any hospitalization, surgery, clinic, doctor office or emergency-room visit. For Mount Sinai Beth Israel records, use Mount Sinai’s official records process, not old hospital pages.

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Request online

For medical records from any Mount Sinai site, Mount Sinai says to sign into MyMountSinai and create a request through the Sharing Hub.

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Request by form

Mount Sinai also provides forms for requesting records for yourself or authorizing release to a third party. Read the form carefully and fill it out completely.

Mount Sinai Beth Israel HIM / Medical Records150 East 42nd Street, Fifth Floor, Section D, New York, NY 10017.
MSBI records phone212-420-2665.
In-person requestsMount Sinai’s records page lists in-person requests as not available at the Mount Sinai Beth Israel records location.
Photo IDIf requesting records in person at a site where it is available, Mount Sinai says a valid government-issued photo ID is needed.
Records shortcut: Ask the receiving doctor exactly what is needed. A discharge summary, imaging report, lab result, medication list or operative note may be more useful than requesting every page.

Beth Israel Billing, Patient Financial Services and Old Statements

If you have a bill connected to Mount Sinai Beth Israel, use Mount Sinai Patient Financial Services or the official Mount Sinai bill-pay route. Do not pay from unclear email links or old third-party directory pages.

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Billing phone

Mount Sinai Patient Financial Services lists 212-731-3100 or toll-free 866-682-9380.

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Billing hours

Mount Sinai lists Patient Financial Services as reachable Monday through Friday, 9 a.m. to 5 p.m.

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Payment methods

Mount Sinai lists online bill pay, mail payment, phone payment and in-person payment options for certain locations.

Bill safety rule: Verify the patient name, service date, account number, insurance processing, payment address and official Mount Sinai payment route before paying any old Beth Israel-related bill.

Map and Arrival Guidance: Go to the Correct Active Location

Because the former Beth Israel hospital is closed, this map points to Mount Sinai-Urgent Care, East 14th Street. For emergencies, choose an open Emergency Department and call 911 if the situation may be life-threatening.

For minor urgent care

Use 310 East 14th Street, Ground Floor, New York, NY 10003. Confirm on the official urgent-care page before leaving.

For emergencies

Call 911 or use an open Emergency Department. Do not go to the old Beth Israel hospital expecting ER service.

For records

Use Mount Sinai’s medical-records process. MSBI records are listed through 150 East 42nd Street, Fifth Floor, Section D.

Before You Act: Beth Israel Patient Checklist

Use this checklist before driving, calling, logging in, requesting records or paying a bill.

Confirm first

  • Is this about Mount Sinai Beth Israel in New York, not a different Beth Israel hospital?
  • Is the former 16th Street hospital being shown by an outdated listing?
  • Do symptoms require 911 or an open Emergency Department instead of urgent care?
  • Is the portal link official MyMountSinai / MyChart?
  • Is the bill-pay link official Mount Sinai?

Prepare these

  • Patient name, date of birth and old service date.
  • Medical record number, account number or bill if available.
  • Photo ID and legal authority if requesting records for someone else.
  • Insurance card, referral, medication list and outside records for new care.
  • Exact destination address before traveling.

Beth Israel Medical Center FAQs

Is Beth Israel Medical Center in New York still open?

Mount Sinai Beth Israel’s 16th Street hospital closed effective 8 a.m. on Wednesday, April 9, 2025. Do not use old listings as active hospital or ER directions.

What replaced Beth Israel for urgent care near East 14th Street?

Mount Sinai-Urgent Care, East 14th Street is listed at 310 East 14th Street, Ground Floor, New York, NY 10003, and Mount Sinai lists it as open 24 hours a day, seven days a week.

Can I go to the old Beth Israel ER?

No. The 16th Street hospital is closed. For life-threatening symptoms, call 911 or go to an open Emergency Department.

Where do I request old Mount Sinai Beth Israel medical records?

Mount Sinai lists Mount Sinai Beth Israel HIM / Medical Records at 150 East 42nd Street, Fifth Floor, Section D, New York, NY 10017, with phone number 212-420-2665. In-person requests are listed as not available at that location.

Can I request Beth Israel records online?

Yes. Mount Sinai says patients can request records from any Mount Sinai site by signing into MyMountSinai and creating a request through the Sharing Hub.

What is the billing phone number for Mount Sinai Beth Israel-related bills?

Mount Sinai Patient Financial Services lists 212-731-3100 and toll-free 866-682-9380, Monday through Friday, 9 a.m. to 5 p.m.

What patient portal should I use?

Use the official MyMountSinai app or MyChart route from Mount Sinai. Do not use random ā€œBeth Israel portalā€ links from old listings.

How do I find a doctor after the Beth Israel closure?

Use Mount Sinai’s official Find a Doctor page or call 1-800-MD-SINAI. Confirm the exact downtown location, entrance and appointment details before traveling.

Is East 14th Street urgent care the same as an emergency room?

No. It can treat many sudden minor illnesses and injuries, but emergencies should go to 911 or an open Emergency Department.

Which Mount Sinai emergency department is closest?

The best ED depends on where you are and the emergency. Mount Sinai lists open ED locations on its Emergency Care Locations page. For life-threatening symptoms, call 911.

Is this page for Beth Israel Deaconess in Boston?

No. This guide is for Mount Sinai Beth Israel in New York City. Beth Israel Deaconess Medical Center in Boston is a different hospital and uses different official pages.

What should I check before paying an old Beth Israel bill?

Verify the patient name, service date, account number, insurance processing, payment address and official Mount Sinai payment route before paying.

Final patient rule: This page is built to save time, but official Mount Sinai pages control live details. Before logging in, paying, requesting records, choosing urgent care or traveling to a location, verify the relevant Mount Sinai page and phone number directly.