Chilton Medical Center: MyChart, Doctors & Phone Help
Searching for Chilton Medical Center usually means you need one of five things fast: the correct Atlantic Health MyChart login, a doctor or specialist, the main phone number, emergency room details, or practical visit information such as parking, records, billing and visitor rules. This guide gives you the official-source-first path, plus plain-English tips so patients, parents, seniors and caregivers know what to do before calling, logging in or driving to the hospital.
Quick Answer: Chilton Medical Center Details Patients Need First
Chilton Medical Center is an Atlantic Health System hospital in Pompton Plains, New Jersey. The hospital’s official page lists the main campus at 97 West Parkway, Pompton Plains, NJ 07444, the main phone as 973-831-5000, and open 24-hour hospital access, while noting that individual department hours can vary.
Main Hospital Information
Most Common Online Tasks
Chilton Medical Center MyChart Login & Patient Portal Help
Chilton Medical Center patients use Atlantic Health MyChart. MyChart is the secure patient portal for Atlantic Health and is useful after a hospital visit, emergency department visit, surgery, lab test, imaging appointment, specialist visit or primary care appointment within the Atlantic Health network.
Use MyChart For
- Viewing available lab results, visit summaries and appointment details.
- Messaging participating doctors or care teams for non-urgent questions.
- Scheduling or managing eligible appointments.
- Requesting prescription refills where supported.
- Accessing medical records electronically.
- Paying hospital bills and setting billing text alerts where enabled.
MyChart Safety Tips
- Start from the official Atlantic Health MyChart page before entering private health details.
- Do not use MyChart for emergency symptoms or same-minute care decisions.
- If you also use MyChart for another health system, confirm you are inside the correct Atlantic Health account.
- Do not share your password with family members; use proper proxy access instead.
- For login problems, use the official “Need help?” or technical support options on the login page.
MyChart vs Calling the Hospital: Which Is Better?
| Need | Best Route | Why It Helps | Important Warning |
|---|---|---|---|
| See test results or visit summary | MyChart | Results and visit details may appear in your secure portal when released. | Ask your doctor to explain confusing or abnormal results. |
| Emergency symptoms | 911 / ER | Emergency care is immediate and triaged by medical urgency. | Never wait for a portal message during a possible emergency. |
| Find a new doctor | Find a Doctor or 1-800-247-9580 | You can search by specialty, location, language and insurance details. | Always confirm insurance directly with the practice. |
| Billing question | Billing page / MyChart bill pay | You can review statements, pay online and explore payment plans. | ER care may create separate hospital and physician bills. |
| Formal records request | Medical records page | Records can be requested by authorization form or viewed in MyChart. | Be specific about date range and record type. |
Chilton Medical Center Doctors, Specialists & Appointments
Patients searching “Chilton Medical Center doctors” usually need one of three things: a primary care doctor near Pompton Plains, a specialist connected with Chilton or Atlantic Health, or a doctor follow-up after an emergency department visit or hospital stay. The safest route is the official Atlantic Health Find a Doctor tool or the physician referral service.
Search by Specialty
Use Find a Doctor to search by specialty, condition or provider name. This is helpful for cardiology, orthopedics, maternity, pediatrics, oncology, neurology, bariatrics, primary care and other common needs.
Search DoctorsSearch by Location
Enter Pompton Plains, Wayne, Pequannock, Lincoln Park, Riverdale, Butler, Kinnelon or your ZIP code to find care closer to home. Always check whether the provider sees patients at Chilton, an office location, or another Atlantic Health site.
Open Chilton PageCall Referral Line
Atlantic Health lists the Find a Doctor referral service at 1-800-247-9580. Use this when online search is confusing, when you need help narrowing a specialty, or when you prefer phone help.
Call 1-800-247-9580How to Choose the Right Chilton Doctor
Start with the problem, not only the doctor name
Search by condition or specialty first. For example, chest pain follow-up may need cardiology; knee pain may need orthopedics; recurring stomach pain may need gastroenterology; pregnancy care may need maternity or OB/GYN.
Check location carefully
Some Atlantic Health doctors are affiliated with more than one hospital and may see patients at office locations outside the Chilton campus. Confirm the office address before booking.
Confirm insurance before the visit
Online profiles can be helpful, but insurance participation can depend on the exact provider, location, plan network and service type. Call the office and your insurance plan before a specialist visit or procedure.
Bring records for specialty care
Bring medication lists, allergies, imaging reports, lab results, discharge summaries, referral notes and questions. If records are already in MyChart, still bring names and dates so the office can find the right visit quickly.
Chilton Medical Center Phone Numbers & When to Call
Large hospitals can route calls through many departments. Use the table below to start with the right number and reduce transfers.
| Need | Phone / Route | Use This For | Before You Call |
|---|---|---|---|
| Main hospital | 973-831-5000 | General routing, department questions, hospital information. | Have patient name, date of birth and department ready if applicable. |
| Adult Emergency Department | 973-831-5447 | Non-911 ER-related questions or routing. | Call 911 instead for life-threatening symptoms. |
| Pediatric emergency care | 973-831-5394 | Children’s emergency department questions. | Call 911 for severe breathing trouble, seizure, major injury or rapid decline. |
| Find a doctor | 1-800-247-9580 | Doctor referral and provider search help. | Know your insurance plan, preferred location and specialty. |
| Pre-admission testing at Chilton | 973-831-5191 | Pre-admission testing information listed for Chilton. | Have surgery/procedure date and ordering doctor details. |
| MyChart technical help | Use MyChart “Need help?” | Username, password, activation, technical support. | Use the official MyChart login page, not random search ads. |
Chilton Medical Center Emergency Department & Pediatric Emergency Care
Chilton Medical Center’s Emergency Department is listed at the main hospital address and open 24 hours. The official ER page says Chilton provides emergency care with services including stroke and critical care, pediatric emergency services, cardiovascular interventional lab, behavioral health services and senior services.
Adult Emergency Department
Pediatric Emergency Care
Use the ER / Call 911 For These Warning Signs
Heart or Stroke Signs
Chest pain, severe pressure, one-sided weakness, face drooping, speech trouble, sudden confusion, severe dizziness or sudden vision change.
Breathing or Allergic Crisis
Severe shortness of breath, blue lips, choking, severe asthma attack, swelling of face/throat or serious allergic reaction.
Injury or Rapid Decline
Major bleeding, serious fall, head injury, poisoning, seizure, overdose, suicidal crisis, severe burns or any condition that is quickly worsening.
Chilton Medical Center Parking, Map & Arrival Tips
Atlantic Health’s Chilton page lists free parking for patients, visitors and employees. It also notes that the visitor parking lot is across from the hospital adjacent to the Collins Pavilion, and that outpatient testing and pre-admission patients should use the visitor parking lot.
Visitor Parking
Use the visitor parking lot across from the hospital near the Collins Pavilion. Take a photo of your parking area and entrance before walking in.
Outpatient Testing
Official guidance says outpatient testing and pre-admission patients should also use the visitor parking lot.
Transit
Atlantic Health notes Chilton is accessible by NJ Transit. Confirm your route and return schedule before the appointment.
Map to Chilton Medical Center
Medical Records: MyChart, Hospital Records & What to Request
Atlantic Health says patients can access health records electronically through MyChart or request medical records using authorization forms. For a clean records request, be specific about the date range, location and type of records needed.
Use MyChart First
MyChart may show available test results, visit summaries, appointment details and parts of the health record. This is often the fastest option after a routine visit or follow-up.
Log In to MyChartUse Formal Records Request
Use Atlantic Health’s medical records process when records must be sent to another doctor, yourself, a personal representative, insurance, attorney, school or work.
Medical Records PageWhat to Ask For
- After an ER visit: discharge summary, test results, imaging reports, medication list and follow-up instructions.
- After surgery: operative report, anesthesia record, pathology report if any, discharge instructions and follow-up notes.
- For a second opinion: recent labs, imaging reports, specialist notes, medication list and diagnosis summary.
- For insurance or legal use: ask the receiving party exactly which records and date range are needed.
Billing, Insurance, Price Estimates & Financial Assistance
Atlantic Health’s billing page explains that bills for hospitals including Chilton, outpatient locations, physician practices and urgent care are handled through Atlantic Health billing routes. The official resources include online bill pay, payment plans, billing FAQs, insurance and cost information, price estimates and financial assistance.
Pay Bills
Use MyChart or Atlantic Health’s billing page to review and pay eligible bills online.
Billing & PaymentPayment Plans
Atlantic Health states it offers flexible, interest-free monthly payment plans for qualifying patients unable to pay the full balance.
View Payment OptionsFinancial Assistance
Atlantic Health says financial assistance may be available for low-income, uninsured and underinsured patients for necessary hospital care.
Financial AssistanceCommon Patient Mistakes to Avoid
Using MyChart for urgent symptoms
MyChart is for routine online access, not emergency response. Call 911 for dangerous or rapidly worsening symptoms.
Choosing doctors from outdated listings
Provider locations, affiliations and accepted insurance can change. Use Atlantic Health Find a Doctor and verify with the office.
Arriving without instructions
For imaging, surgery, lab work or pre-admission testing, confirm fasting, medication and arrival-time instructions before the visit.
Requesting vague records
“Send everything” can slow down records requests. Ask for the exact date range and documents needed.
Official Chilton Medical Center Links & Patient Resources
Use these official Atlantic Health links for final verification because phone numbers, hours, visitor policies, billing rules and portal features can change.
Video Resource Note
A Chilton Medical Center YouTube channel exists, but the visible portal-related video is an older “MyChilton” portal video and may not reflect the current Atlantic Health MyChart experience. For 2026 patient accuracy, this guide uses the current official Atlantic Health MyChart pages instead of embedding an outdated portal video.
View Chilton YouTube ChannelRelated Medical-Centers.org Guides
These related hospital guides may help users compare MyChart, ER, doctor search, billing, records and visitor planning across other large medical centers.
Chilton Medical Center FAQs
What is Chilton Medical Center’s main phone number?
Chilton Medical Center’s main phone number is 973-831-5000. Use this number for general hospital routing, department questions and non-emergency information.
Where is Chilton Medical Center located?
Chilton Medical Center is located at 97 West Parkway, Pompton Plains, NJ 07444.
Is Chilton Medical Center open 24 hours?
The official Atlantic Health location page lists Chilton Medical Center as open 24 hours, but it also notes that hours vary by department. Call ahead for specific clinic, testing, office or visitor questions.
Does Chilton Medical Center use MyChart?
Yes. Chilton Medical Center is part of Atlantic Health System, and Atlantic Health uses MyChart as its secure patient portal. Patients can use MyChart for available records, results, appointments, messages, refills and bill pay.
What is the official Chilton Medical Center MyChart login?
The official route is Atlantic Health MyChart. Start from the Atlantic Health MyChart page or the official MyChart login page before entering private health information.
How do I find Chilton Medical Center doctors?
Use Atlantic Health Find a Doctor or call the physician referral service at 1-800-247-9580. Search by specialty, condition, provider name, insurance, language and location, then confirm details with the doctor’s office.
What is the Chilton Medical Center Emergency Department phone number?
The adult Chilton Emergency Department phone number listed by Atlantic Health is 973-831-5447. For life-threatening symptoms, call 911 instead of calling the ER first.
Does Chilton Medical Center have pediatric emergency care?
Yes. Atlantic Health lists Pediatric Emergency Care at Chilton Medical Center at 97 West Parkway, Pompton Plains, NJ 07444, with phone number 973-831-5394 and 24-hour availability.
Is parking free at Chilton Medical Center?
Atlantic Health’s Chilton page states that Chilton provides free parking to patients, visitors and employees. The visitor parking lot is located across from the hospital adjacent to the Collins Pavilion.
How do I request medical records from Chilton Medical Center?
Use Atlantic Health’s medical records page or view available records through MyChart. For formal requests, prepare the patient name, date of birth, service dates, hospital location and the exact records needed.
Can I pay a Chilton Medical Center bill online?
Yes. Atlantic Health billing resources include online bill pay and payment plan options. MyChart also supports bill pay for eligible hospital services.
Can I use MyChart for an emergency?
No. MyChart is not an emergency-response tool. Call 911 for chest pain, stroke symptoms, severe breathing trouble, major bleeding, poisoning, overdose, suicidal crisis or any rapidly worsening condition.