Los Angeles Medical Center: MyChart, Doctors & Phone 2026

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Independent patient guide

Los Angeles California Hospital Medical Center: Portal, Doctors, Phone, ER & Visit Help

Use this practical guide for Dignity Health – California Hospital Medical Center in Downtown Los Angeles. It helps you find the correct patient portal route, doctors, main phone, emergency department, medical records, billing help, visitor rules, parking, map and official hospital links without guessing.

Official Hospital Page My Portal Login Call 213-748-2411
For life-threatening symptoms, call 911 now. Do not wait for a patient portal message, online form, callback, website update or routine appointment if you may have chest pain, stroke symptoms, severe breathing trouble, major bleeding, poisoning, serious trauma, seizure, suicidal crisis, severe allergic reaction or a rapidly worsening condition.

Quick Answer: Los Angeles California Hospital Medical Center Details

California Hospital Medical Center is a Dignity Health / CommonSpirit hospital in Downtown Los Angeles at 1401 S Grand Ave, Los Angeles, CA 90015. The official main switchboard phone is 213-748-2411.

People often search “Los Angeles Medical Center MyChart,” but this hospital’s official patient access route is My Portal by Dignity Health. Use the official portal selector/login pages before entering private health information.

Hospital Dignity Health – California Hospital Medical Center
Address 1401 S Grand Ave
Los Angeles, CA 90015
Main phone 213-748-2411
Main switchboard
Physician referral 888-742-2462
Find a Doctor route
My Portal by Dignity Health Find a Doctor Emergency & trauma services Medical records Visitor rules Downtown LA map

Los Angeles Medical Center MyChart Search: Use My Portal by Dignity Health

If you searched for Los Angeles Medical Center MyChart, the important detail is this: California Hospital Medical Center’s official patient portal route is My Portal by Dignity Health. It is part of Dignity Health / CommonSpirit patient access, not a separate “California Hospital MyChart” page.

The portal may help patients view portions of their medical record, clinical summaries, lab and imaging results, visit instructions, health issues, medications, allergies, upcoming non-surgical appointments and secure messages with participating care teams. Technical support is listed through Dignity Health at 844-274-8497.

Official portal login My Portal by Dignity Health

Use this official route before entering health information.

Portal information page Dignity Health Patient Portal

Explains enrollment, portal features and support.

Technical support 844-274-8497

Use for login, invitation, enrollment and navigation help.

What to use the portal for

After a hospital visitCheck available visit summaries, instructions, lab results, imaging results and discharge information when posted.
Before an appointmentReview upcoming appointment information, bring portal messages or instructions, and confirm whether your doctor’s office uses the same portal.
For family helpAsk the hospital or medical records team about proxy access if you legally help manage care for a child, dependent adult, spouse or parent.
For urgent symptomsDo not use portal messages. Use 911 or emergency care for urgent or dangerous symptoms.
Portal safety tip: Dignity Health notes the portal may be in addition to online patient access offered by a doctor’s office. If you see more than one portal, confirm which one belongs to the hospital visit and which one belongs to the physician office.

Doctors at California Hospital Medical Center: How to Find the Right Physician

For doctors, use the official CommonSpirit Find a Doctor route or Dignity Health physician referral support. The Dignity Health service page also lists physician referral at 888-742-2462.

This step matters because California Hospital Medical Center is a hospital campus, while many doctors may practice at nearby offices, medical office buildings, partner clinics or multiple locations. Always confirm the exact location before traveling to Downtown LA.

Search by specialty, condition or doctor name

Use terms such as primary care, cardiology, emergency care, obstetrics, women’s health, orthopedics, pediatrics, stroke care, imaging, surgery, cancer care or the condition mentioned on your referral.

Confirm the exact office location

Ask whether the visit is inside California Hospital Medical Center, a nearby physician office, a Dignity Health Medical Group clinic or another Los Angeles location.

Check insurance and referral rules

Ask if the doctor, facility, lab, imaging center and any hospital-based provider are in-network. Some specialists need referral paperwork or prior authorization.

Prepare your records before arrival

Bring photo ID, insurance card, medication list, allergies, referral notes, recent labs, imaging reports, discharge papers and questions for the doctor.

Phone script: “Hi, I’m trying to schedule with a doctor connected to California Hospital Medical Center. Can you confirm the exact office address, parking entrance, insurance network, referral requirement and whether I need records or imaging before the appointment?”

California Hospital Medical Center Phone Numbers

Use the main switchboard for general routing, but direct department numbers can save time when you already know your need. For services not listed, the hospital directs patients to the main number at 213-748-2411.

Need Phone / route Best use
Main hospital switchboard 213-748-2411 General routing, patient room transfers and department help.
Emergency department 213-742-5555 ER department phone. Call 911 for life-threatening symptoms.
Physician referral 888-742-2462 Finding a doctor or asking about physician appointment routes.
Admitting / preregistration 213-742-5580 Questions about registration before a hospital visit.
Medical records 213-742-5470 Hospital record copies and release questions.
Radiology / imaging 213-742-5840 Imaging department questions, reports and test-location help.
Labor & Delivery 213-742-5710 Maternity arrival questions and labor-related routing.
Women’s Center 213-742-6400 Women’s center routing and service questions.
Billing disputes & appeals 888-488-7667 Billing dispute and appeal questions listed by the hospital.
Portal technical support 844-274-8497 My Portal invitation, login and access support.

Emergency Room at California Hospital Medical Center

The official location page lists California Hospital Medical Center as open 24 hours, and the emergency room is also listed as open 24 hours. Dignity Health describes the emergency department as offering emergency medicine, a Primary Stroke Center and Level II trauma services.

The services page describes the J. Thomas McCarthy Center for Emergency Services as a full-service emergency room in Downtown Los Angeles open 24/7. Still, for any life-threatening condition, call 911 instead of using a website or routine phone line.

Use emergency care now Chest pain, stroke signs, severe shortness of breath, major bleeding, serious injury, poisoning, seizure, severe allergic reaction, suicidal crisis, sudden confusion or any symptom that may be life-threatening.
Use portal / doctor route Routine test-result questions, non-urgent medication questions, appointment requests, referrals, records, bills, forms and stable follow-up questions.

Downtown LA ER arrival checklist

Bring basicsPhoto ID, insurance card, medication list, allergies, emergency contact and recent discharge papers if available.
Expect triageEmergency departments treat the most serious patients first, not simply by arrival order.
Use 911 when unsafeDo not drive yourself if symptoms could involve heart attack, stroke, major trauma or severe breathing trouble.

Medical Records at California Hospital Medical Center

The department phone directory lists Medical Records at 213-742-5470. For many patients, the fastest first step is to check My Portal by Dignity Health for available summaries, results or instructions. For official copies, authorizations or full record requests, use the hospital’s records route.

Medical Records phone 213-742-5470
Portal route My Portal by Dignity Health
Official directory Department Phone Directory

Request records without delay

Be specificAsk for the exact document: discharge summary, ER note, operative report, imaging report, lab result, medication list, pathology report or billing record.
Give date rangeProvide the visit date or treatment date range. “Everything” can be slower and may include more than the receiving office needs.
Ask the receiving doctorA specialist may only need a few records, such as imaging reports and discharge notes, rather than a full chart.
Start earlyDo not wait until the morning of a second opinion, surgery consultation, insurance appeal or legal deadline.

Parking, Entrances, Visitors and Downtown LA Arrival Tips

The hospital is in Downtown Los Angeles near the 10 and 110 freeways, LA Live and the convention center area. Official visitor information lists the main hospital address at 1401 South Grand Ave and provides parking instructions for the hospital campus.

Because entrance access, parking routes, security screening and visitor rules can change, always check the current official visitor page before a time-sensitive visit, especially at night, during construction, before surgery, for labor and delivery, or when visiting ICU/NICU patients.

Main entrance guidance Official visitor information says the main entrance is on South Grand Avenue. The current patient resources page notes the main entrance is closed during nighttime hours and visitors should use the emergency room entrance during those hours.
Parking route Official visitor information says public parking is located on the hospital campus, with access instructions from Grand Avenue, Hope Street and 15th Street. Check the official map before driving.
Visitor check-in Visitors may need to check in and follow screening, badge, infection-control, age and unit-specific rules. Do not visit if you have flu or COVID-like symptoms.
Food, flowers and units Check with the unit before bringing outside food, flowers, plants, balloons or large items. ICU, NICU and isolation rooms may have stricter rules.
Downtown LA tip: plan extra time for traffic, parking, security check-in, elevator travel and finding the correct unit. For surgery, imaging, maternity or specialty visits, arrive according to the department’s instructions, not just the appointment time.

Billing, Online Bill Pay, Insurance and Cost Questions

Use official Dignity Health / CommonSpirit billing routes before paying a confusing balance. The hospital contact page lists 888-488-7667 for billing disputes and appeals. The current CommonSpirit location page also points patients to online bill pay, financial assistance, accepted insurance and price transparency resources.

Billing disputes & appeals 888-488-7667
Online bill pay Dignity Health bill pay
Billing information CommonSpirit billing & finance

Questions to ask before a scheduled service

Network“Is the hospital, doctor, lab, imaging center, anesthesiology and any hospital-based provider in-network for my plan?”
Authorization“Does this test, surgery, delivery, specialist visit or imaging service need prior authorization or referral paperwork?”
Separate bills“Will I receive separate bills from the hospital, doctor group, radiology, anesthesia, pathology or emergency physician group?”
Financial help“Where can I apply for financial assistance, payment plans or charity care if I qualify?”
Scam-prevention tip: If you receive a suspicious bill text or phone call, do not click unknown links. Start from the official hospital website, official portal or a verified phone number before paying.

Services at California Hospital Medical Center

Official location and service pages list major services such as emergency and trauma services, cancer care, diagnostic imaging, heart care, intensive care, maternity and neonatal care, orthopedics, palliative care, pediatrics, stroke care, obstetrics, surgery and women’s health. Department hours can vary, so confirm the exact service before arrival.

Emergency & traumaOpen 24 hours; use 911 for life-threatening symptoms.
ImagingOfficial imaging listing shows outpatient imaging hours may differ from inpatient availability.
Family Birth CenterConfirm maternity entrance, visitor rules, registration and what to bring before delivery.
Heart & vascularAsk about test prep, medications, fasting, records and follow-up result timing.

Before You Visit: Practical Patient Checklist

For a scheduled appointment

Confirm doctor name, department, address, entrance, arrival time, parking plan, insurance network, referral paperwork and whether you need labs or imaging first.

For imaging or testing

Ask about fasting, contrast, medication restrictions, pregnancy precautions, prior images, arrival time and when results may appear in the portal.

For a hospital stay

Bring ID, insurance card, medication list, allergies, chargers, glasses/hearing aids, contact list, advance directive if relevant and discharge-planning questions.

For visiting family

Confirm room/unit, visitor rules, entrance, parking, whether children are allowed, and whether the patient can receive flowers, food or gifts.

Map and Directions to California Hospital Medical Center

Use this map for general route planning to 1401 S Grand Ave, Los Angeles, CA 90015. For exact parking entrance, nighttime entrance, ER drop-off or unit-specific instructions, verify on the official hospital visitor page before traveling.

Source Verification and Editorial Note

Official Dignity Health and CommonSpirit pages were checked before writing this guide for the hospital address, main phone number, emergency access, patient portal route, Find a Doctor route, phone directory, visitor information, parking notes, services, medical records route and billing resources.

This website is an independent patient-navigation resource. It is not the official California Hospital Medical Center, Dignity Health or CommonSpirit website. Always verify current medical, billing, visitor, parking, portal, appointment and emergency instructions directly with the official hospital before making decisions.

Los Angeles California Hospital Medical Center FAQs

What is the official name of Los Angeles California Hospital Medical Center?

The official hospital name is Dignity Health – California Hospital Medical Center. It is located in Downtown Los Angeles.

Where is California Hospital Medical Center located?

California Hospital Medical Center is located at 1401 S Grand Ave, Los Angeles, CA 90015.

What is the main phone number for California Hospital Medical Center?

The main switchboard phone number listed by the hospital is 213-748-2411.

Does California Hospital Medical Center use MyChart?

Patients searching for MyChart should know that the official hospital portal route is My Portal by Dignity Health / CommonSpirit. Use the official portal login or portal selector before entering private health information.

What is the patient portal support phone number?

Dignity Health lists technical support at 844-274-8497 for portal invitation, enrollment, login and navigation help.

How do I find doctors at California Hospital Medical Center?

Use the official CommonSpirit Find a Doctor page or call physician referral at 888-742-2462. Confirm the exact office location, insurance network and referral rules before traveling.

Is the emergency room at California Hospital Medical Center open 24 hours?

Official listings show the emergency room is open 24 hours. For life-threatening symptoms, call 911 immediately.

What is the emergency department phone number?

The department phone directory lists Emergency at 213-742-5555. For any life-threatening situation, call 911 rather than waiting for a phone response.

How do I request medical records?

The department phone directory lists Medical Records at 213-742-5470. You can also check My Portal by Dignity Health for available summaries, results and records.

Where should visitors park?

Official visitor information says public parking is available on the hospital campus and gives access instructions from Grand Avenue, Hope Street and 15th Street. Check the official visitor page or map before driving.

Can I pay a bill online?

Yes. Use official Dignity Health / CommonSpirit billing routes. For billing disputes and appeals, the hospital lists 888-488-7667.

Is this the official California Hospital Medical Center website?

No. This is an independent guide. Use official Dignity Health and CommonSpirit pages for final confirmation.

Final Summary

For Los Angeles California Hospital Medical Center, the most important official details are simple: the hospital is Dignity Health – California Hospital Medical Center, located at 1401 S Grand Ave, Los Angeles, CA 90015, with main phone 213-748-2411.

For portal access, use My Portal by Dignity Health rather than assuming a separate MyChart page. For doctors, use CommonSpirit Find a Doctor or physician referral at 888-742-2462. For records, call 213-742-5470. For emergencies, call 911 or use the emergency department immediately.

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