Milford Regional Medical Center Doctors, Hours, Phone & myChart Guide
Use this practical guide before calling, logging in or visiting Milford Regional Medical Center in Milford, Massachusetts. It explains the current UMass Memorial myChart change, main phone number, doctor search, emergency department access, lab and imaging hours, visitor rules, records, billing, map and patient planning steps.
Quick Answer: Milford Regional Medical Center Phone, Address, Hours and myChart
Milford Regional Medical Center is part of UMass Memorial Health – Milford Regional. The hospital is located at 14 Prospect Street, Milford, MA 01757. The main phone number is 508-473-1190, and the TTY number listed by Milford Regional is 508-473-5103.
For patient portal access, use UMass Memorial myChart. Milford Regional moved to UMass Memorial’s Epic electronic medical record and myChart system on April 1, 2026. Older Milford portals may still show older information, but new Milford Regional information is now in UMass Memorial myChart.
What This Milford Regional Guide Covers
This is an independent patient planning guide. It is not the official website of Milford Regional Medical Center, UMass Memorial Health, UMass Memorial myChart, Epic, any insurance company or any government agency.
Milford Regional Medical Center myChart Login: What Changed
Milford Regional patients should use UMass Memorial myChart for current portal access. UMass Memorial Health announced that Milford Regional Medical Center and Milford Regional Physician Group transitioned to Epic and UMass Memorial myChart on April 1, 2026.
This matters because many patients still search for older names such as Patient Gateway or MyHealthLink. Those older portals may show older Milford Regional information, but new Milford Regional information is handled through UMass Memorial myChart.
Use it for current Milford Regional information, visits, billing and portal access.
Do not rely on it for new Milford Regional information.
New Milford Regional information is not added there after the transition.
UMass Memorial lists 855-862-7763 for myChart information and sign-up help.
Start with the official myChart login
Use the UMass Memorial myChart page before entering private health information. Avoid third-party portal pages, old bookmarks and sponsored links.
Use myChart for non-urgent portal tasks
Good uses include appointment details, visit summaries, billing tools, test results, care-team messages, prescription renewal requests and available records.
Call the office for urgent same-day needs
If you need same-day scheduling, urgent symptom guidance, prescription help or clarification about a result, call your provider’s office instead of waiting on a portal reply.
Check old portals only for older information
If you need historical records from before the transition, older portal access may still help, but formal records requests are safer for official copies.
How to Find Milford Regional Doctors
Use the official UMass Memorial Health provider directory when searching for Milford Regional doctors. This is safer than old directory pages because provider location, specialty, accepting-new-patient status, insurance participation and appointment availability can change.
Milford Regional’s official location page links to the system provider directory and lists many service areas, including heart and vascular care, orthopedics, gastroenterology, general surgery, obstetrics and gynecology, cancer care, imaging, lab services, neurology, urology, women’s health and urgent care.
Search by specialty, provider name, condition, language, location and care type.
Use myChart where available, or call the provider office for the correct Milford Regional clinic.
Use the UMass Memorial appointment/help route if you are not sure which provider or department is right.
Milford Regional Medical Center Hours: ER, Lab, Imaging and Visitors
Hospital “hours” depend on the service. The Emergency Department is listed as open 24/7. Lab, MRI, bone density testing, visitor entry, outpatient entrances, records, billing and clinic offices can all have separate schedules.
| Need | Officially listed hours / guidance | Practical note |
|---|---|---|
| Emergency Department | Open 24/7 | Call 911 for life-threatening symptoms. |
| Lab | Monday–Friday 6 a.m.–5 p.m.; closed Saturday and Sunday | Confirm holiday hours and whether your order is available before going. |
| MRI | Daily 7 a.m.–11 p.m. | Follow preparation instructions and arrive early for check-in. |
| Bone Density / DEXA | Mon–Thu 7 a.m.–7 p.m.; Fri 7 a.m.–3 p.m.; closed weekends | Ask about calcium, clothing, pregnancy status and prior imaging before the test. |
| Inpatient visiting | Recommended 8 a.m.–8 p.m. | Off-hour visits should be coordinated with the care team. |
| Main Entrance | Mon–Fri 6 a.m.–8 p.m.; Sat–Sun 7 a.m.–8 p.m. | Day surgery and inpatient visitors use the Main Entrance when open. |
Milford Regional Emergency Department Guide
Milford Regional Medical Center’s location page lists the Emergency Department as open 24/7. Emergency care is the right route for symptoms that could threaten life, brain, heart, breathing, bleeding, pregnancy safety, mental health safety or major injury.
Emergency departments use triage. That means a patient who arrives later may be seen first if their symptoms are more severe. This can feel frustrating, but triage is designed to protect patients with the highest immediate risk.
| Use emergency care now for | Clinic / urgent care may fit when | Do not use myChart messages for |
|---|---|---|
| Chest pain, stroke signs, severe breathing trouble, seizure, severe allergic reaction, major injury, uncontrolled bleeding, poisoning, suicidal crisis or rapid worsening. | Mild illness, routine refills, stable symptoms, minor injuries, follow-up questions or non-life-threatening care needs. | Anything that could harm you if a reply is delayed. |
Milford Regional Visitor Hours, ICU, Maternity and Entrances
Milford Regional’s visitation page says patient visitation is at the discretion of the care team and can be adjusted for patient care. Recommended inpatient visiting hours are 8 a.m. to 8 p.m., and visitors are encouraged to enter through the Main Entrance.
ICU recommended visiting hours are also 8 a.m. to 8 p.m., with quiet hours listed from 2 p.m. to 4 p.m.. Maternity visiting hours are listed as 1 p.m. to 2 p.m. and 4 p.m. to 8 p.m..
Limit 2 visitors in the room at a time whenever possible.
Quiet hours are listed as 2 p.m.–4 p.m.
Children under 14 other than siblings are not allowed on the maternity unit.
Medical Records at Milford Regional Medical Center
UMass Memorial Health says medical records can be requested through myChart or by completing a medical records release form. The Health Information Management team can be reached at 508-334-5700 or MedCtrMR@umassmemorial.org.
UMass Memorial says medical record requests can take up to 30 days to process, and a fee may be required. For radiology records, the medical records FAQ lists Milford Regional radiology records at 508-422-2922.
Use for Health Information Management questions and release-form help.
Use only as instructed by the official records page and include required forms.
Use the official fax route for completed medical records release forms.
Use when you need radiology records, films, images or imaging reports from Milford Regional.
Billing, myChart Payments and Pre-Transition Milford Regional Bills
UMass Memorial Health says bills can be paid through myChart, with or without a myChart account, and offers flexible interest-free payment agreements. Current customer service billing help is listed at 800-225-8885, Monday through Friday from 9 a.m. to 4:30 p.m.
Because Milford Regional transitioned into UMass Memorial billing, the service date matters. For Milford Regional bills related to service rendered before April 1, 2026, UMass Memorial directs patients to UniPay and lists the Milford Regional Medical Center Billing Office at 877-875-7503.
Use for billing inquiries, payment agreements, prompt-pay questions and myChart enrollment-code help.
Use for help with limited insurance, no insurance or difficulty paying a bill.
Use this for older Milford Regional bills tied to services before the transition date.
Parking, Entrances and Same-Day Visit Planning
Milford Regional has multiple entrances and different routing for inpatients, day surgery, imaging, Boston Children’s appointments, outpatients and emergency care. The safest approach is to confirm the exact entrance before leaving home.
Open weekdays 6 a.m.–8 p.m. and weekends 7 a.m.–8 p.m.
Closed on major holidays according to visitor guidance.
Visitor guidance says this entrance is closed on Sundays.
What to Bring to Milford Regional Medical Center
For emergencies, do not delay care while collecting paperwork. For scheduled appointments, surgery, imaging, lab work or hospital visits, bring documents that help registration, billing, medication safety and discharge planning.
- Photo ID
- Insurance card
- Copay or payment method if applicable
- Referral or prior authorization if required
- Medication list with doses
- Allergies and major diagnoses
- Recent labs, imaging or outside records
- Names of outside doctors
- Phone charger
- Glasses, hearing aids or mobility aids
- Health care proxy or caregiver paperwork
- Written list of top questions
Official Milford Regional and UMass Memorial Links
Use official pages for final decisions. Portal rules, billing routing, service hours, visitor rules, records procedures, doctor availability and entrance instructions can change.
Milford Regional Medical Center Map and Directions
Milford Regional Medical Center is located at 14 Prospect Street, Milford, MA 01757. Use the map for general orientation. For outpatient appointments, confirm whether you need the Main Entrance, Imaging Center entrance, Hill Health Center entrance, Emergency Department or another Milford Regional location.
Related Patient Guides
These related medical center guides are useful if you are comparing portal, doctors, ER, records and billing workflows across hospitals:
Milford Regional Medical Center FAQs
What is Milford Regional Medical Center’s address?
Milford Regional Medical Center is located at 14 Prospect Street, Milford, MA 01757.
What is Milford Regional Medical Center’s phone number?
The main phone number listed for Milford Regional Medical Center is 508-473-1190. The listed TTY number is 508-473-5103.
Does Milford Regional Medical Center use myChart?
Yes. Milford Regional transitioned to UMass Memorial’s Epic electronic medical record and UMass Memorial myChart on April 1, 2026.
What happened to MyHealthLink and Patient Gateway?
UMass Memorial says MyHealthLink was retired May 1, 2026, and no new Milford Regional information is added to MyHealthLink or Patient Gateway after April 1, 2026. Patient Gateway may remain available for older Milford Regional information.
How do I sign up for Milford Regional myChart?
Use UMass Memorial myChart self-enrollment or call 855-UMASS-MD, also written as 855-862-7763, for myChart information and sign-up help.
Is Milford Regional Emergency Department open 24 hours?
Yes. The official Milford Regional Medical Center location page lists the Emergency Department as open 24/7.
What are Milford Regional visitor hours?
Recommended inpatient visiting hours are 8 a.m. to 8 p.m. ICU recommended visiting hours are also 8 a.m. to 8 p.m., with quiet hours from 2 p.m. to 4 p.m. Maternity visiting hours are 1 p.m. to 2 p.m. and 4 p.m. to 8 p.m.
How do I find Milford Regional doctors?
Use the official UMass Memorial Health provider directory and search by specialty, provider name, location, care type or condition.
How do I request medical records from Milford Regional?
Use UMass Memorial’s medical records request page, submit through myChart when eligible, or contact Health Information Management at 508-334-5700 or MedCtrMR@umassmemorial.org.
How long do medical records requests take?
UMass Memorial says medical records requests can take up to 30 days to process, and a fee may be required.
What number do I call for Milford Regional billing?
For current UMass Memorial billing help, call 800-225-8885. For Milford Regional bills related to services before April 1, 2026, call 877-875-7503.
Is this the official Milford Regional Medical Center website?
No. This is an independent patient guide. Always use official UMass Memorial Health, Milford Regional and myChart pages for final details.
Medical and Editorial Disclaimer
This page is an independent informational guide and is not the official website of Milford Regional Medical Center, UMass Memorial Health, UMass Memorial myChart, Epic, any insurance company or any government agency. It is not medical advice, diagnosis, treatment advice, billing advice or insurance advice.
Hospital services, provider availability, myChart access, visitor rules, lab hours, imaging hours, billing routing, records processes, emergency department routing, parking and entrance instructions can change. Always confirm final details directly with UMass Memorial Health or the relevant Milford Regional department. In an emergency, call 911.
Best Way to Use Milford Regional Medical Center
Start with the current UMass Memorial route. Use UMass Memorial myChart for new Milford Regional portal information, 508-473-1190 for the main hospital, 855-UMASS-MD for myChart and appointment routing, 508-334-5700 for medical records, 800-225-8885 for current billing and 877-875-7503 for older Milford Regional bills before April 1, 2026.
The most important practical step is to match your need to the right department before leaving. Emergency care, lab work, MRI, DEXA, outpatient visits, day surgery, maternity, records, billing and visitor entry can each follow different instructions.