Milford Regional Medical Center: myChart, Doctors, Phone, ER & Records
This mobile-friendly guide helps patients and families use Milford Regional Medical Center without getting stuck on the wrong portal, old Patient Gateway links, old MyHealthLink details, wrong entrance, or outdated billing route.
Use it for UMass Memorial myChart, main phone number, Emergency Department, doctors, lab and imaging hours, visitor rules, medical records, billing, map, parking, and official UMass Memorial Health links.
Quick Answer: Milford Regional Medical Center Address, Phone, myChart and ER
Milford Regional Medical Center is located at 14 Prospect Street, Milford, MA 01757. The main hospital phone number listed by UMass Memorial Health is 508-473-1190. The Emergency Department is listed at the same address and is open 24/7.
Main Hospital
Milford Regional Medical Center
14 Prospect Street
Milford, MA 01757
Phone
Main: 508-473-1190
myChart help: 855-862-7763
Portal
Use UMass Memorial myChart for new Milford Regional information after the Epic transition.
Emergency
Emergency Department phone: 508-422-2240
Open 24 hours every day.
Verified Patient Details: Use These Before You Act
This guide uses mobile cards instead of wide tables, so it fits inside WordPress on 360px mobile screens without left/right cutting or horizontal scroll.
Milford Regional myChart Login: What Changed in 2026
Milford Regional Medical Center and Milford Regional Physician Group transitioned to UMass Memorial Health’s Epic electronic medical record and UMass Memorial myChart. Starting April 1, 2026, new Milford Regional care information is handled through UMass Memorial myChart.
Use UMass myChart
Use UMass Memorial myChart for new Milford Regional information, visit details, bills, messages, and connected care after the transition.
Old portals
No new Milford Regional information is added to Patient Gateway or MyHealthLink after April 1, 2026. MyHealthLink was set to retire May 1, 2026.
Need sign-up help?
Call 855-UMASS-MD or 855-862-7763. You can also self-enroll through the official myChart route.
Patient Gateway, MyHealthLink and myChart: Safe use flow
Start with the official myChart route
Do not enter health details on old bookmarks, sponsored links, or third-party portal pages. Start from the official UMass Memorial myChart link.
Use old portals only for older information
Patient Gateway may remain useful to view older Milford Regional information, but it is not the route for new Milford Regional information after the transition.
Call the office for urgent same-day needs
If you need same-day scheduling, prescription help, urgent symptom guidance, or clarification, call your provider’s office instead of waiting for a portal reply.
Use proxy access correctly
Caregivers should use official proxy or records authorization instead of sharing patient passwords.
Right-Care Decision Tool: ER, Urgent Care, Doctor, Portal, Records or Billing?
This simple tool is not medical advice. It helps you choose the correct official route before you call, drive, log in, request records, or pay a bill.
Tap your situation
Milford Regional Hours: ER, Lab, MRI and Bone Density
Hospital “hours” depend on the department. The Emergency Department, lab, MRI, DEXA, visitor entrances, records, billing, and clinic offices can follow different schedules.
Milford Regional Emergency Department
Milford Regional Medical Center Emergency Department is located at 14 Prospect Street, Milford, MA 01757. UMass Memorial Health lists the Emergency Department phone as 508-422-2240 and the department as open 24/7.
Use 911 / ER for
Chest pain, stroke signs, severe breathing trouble, seizure, severe allergic reaction, major injury, uncontrolled bleeding, poisoning, suicidal crisis, severe pain, one-sided weakness, or rapid worsening.
Expect triage
Emergency departments see patients by severity, not just arrival time. A later patient may be seen first if their condition is more dangerous.
Milford Regional Urgent Care Locations
Milford Regional offers urgent care for non-emergency concerns that need timely attention. Use urgent care for stable, non-life-threatening problems. Use the Emergency Department or 911 for dangerous symptoms.
Milford Urgent Care
129 South Main Street, Milford, MA 01757. Official listing phone: 774-462-3339.
Other locations
UMass Memorial lists Milford Regional urgent care locations in Franklin, Hopkinton, Medway, and Northbridge. Confirm the right location before leaving.
Not for emergencies
Use ER or 911 for chest pain, stroke symptoms, major trauma, severe bleeding, severe breathing trouble, or rapidly worsening symptoms.
How to Find Milford Regional Doctors
Use the official UMass Memorial Health provider directory when searching for Milford Regional doctors. This is safer than old directory pages because provider location, specialty, accepting-new-patient status, insurance participation, and appointment availability can change.
Before you book
- Ask whether the provider is accepting new patients.
- Ask whether your insurance requires referral or prior authorization.
- Confirm the exact clinic, building, address, entrance, and parking.
- Ask what outside records, imaging, lab results, or referral notes you should bring.
Appointment script
“I’m trying to schedule with Milford Regional. Which doctor or department is right for my condition? Do I need a referral, prior authorization, test order, outside records, or imaging before the visit?”
Medical Records at Milford Regional Medical Center
UMass Memorial Health says patients can request medical records through myChart or by completing a medical records release form. For many patients, myChart is the fastest first step for their own available records.
Use myChart first
If you only need your own available records, check myChart and the Document Center before requesting a full chart.
Use formal release for official copies
Use the medical records release form if records must be sent to another provider, school, insurer, attorney, caregiver, or third party.
Billing, myChart Payments and Older Milford Regional Bills
The date of service matters. Current Milford Regional bills after the UMass Memorial transition may follow UMass Memorial billing routes, while bills for services before April 1, 2026 have a separate Milford Regional billing office route.
Current billing help
Call UMass Memorial billing customer service at 800-225-8885, Monday–Friday from 9 a.m.–4:30 p.m.
Older Milford bills
For Milford Regional bills related to service before April 1, 2026, UMass Memorial lists the Milford billing office at 877-875-7503.
Financial help
Financial counselors can be reached at 508-334-9300, Monday–Friday from 8 a.m.–4:30 p.m.
Visitor Hours, ICU, Maternity and Entrances
Visitor rules can change for patient care, infection prevention, unit needs, and hospital operations. Always verify official visitor guidance before arriving, especially for maternity, ICU, children, and after-hours visits.
Inpatient visitors
Recommended visiting hours are generally 8 a.m.–8 p.m., with care-team discretion.
ICU visitors
Recommended ICU visiting hours are also generally 8 a.m.–8 p.m., with quiet hours listed from 2 p.m.–4 p.m.
Maternity
Maternity visiting hours are listed as 1–2 p.m. and 4–8 p.m.. Check child visitor rules before arriving.
Accessibility, Seniors, Caregivers and Language Help
For older adults, caregivers, patients with disabilities, and families who need language support, the safest step is to confirm the correct entrance, mobility needs, visitor rules, interpreter support, and department location before leaving home.
Before arrival
Confirm parking, entrance, wheelchair needs, elevators, clinic floor, and walking distance before leaving.
Language support
Ask UMass Memorial Health directly about interpreter services, translated materials, or communication support.
Caregiver planning
Use official proxy access and records authorization. Do not share patient portal passwords.
- Bring glasses, hearing aids, phone charger, medication list, allergies, and a printed contact name.
- Bring mobility devices, insurance card, photo ID, and health care proxy paperwork if needed.
- For winter visits, leave extra time for parking, walking, registration, and department wayfinding.
Milford Regional Medical Center Map, Entrances and Directions
Use 14 Prospect Street, Milford, MA 01757 for the main hospital and Emergency Department. For lab work, imaging, day surgery, maternity, outpatient visits, or records/billing questions, confirm the right entrance before driving.
Main hospital
Milford Regional Medical Center
14 Prospect Street
Milford, MA 01757
Emergency Department
Same hospital address. Open 24/7. Use 911 for life-threatening symptoms.
Arrival tip
Take a photo of your parking area, allow extra time, and confirm the correct entrance before leaving home.
Before Your Milford Regional Visit
Most visit problems come from simple misses: wrong entrance, old portal, missing referral, missing insurance card, missing test order, or not knowing whether a bill is pre- or post-transition.
Bring these
- Photo ID and insurance card.
- Medication list, doses, allergies, and pharmacy name.
- Referral, authorization, test order, or outside records if required.
- Relevant lab results, imaging reports, discharge summaries, or prior notes.
- Phone charger, glasses, hearing aids, mobility devices, and caregiver contact.
Confirm these
- Exact department, building, entrance, and parking location.
- Whether your information is in UMass Memorial myChart or an older portal.
- Whether a co-pay, estimate, or billing route applies.
- Whether symptoms should go to ER instead of routine care.
- Visitor hours, maternity/ICU rules, interpreter support, and accessibility needs.
Official Milford Regional and UMass Memorial Links
Use these official links for final verification before logging in, paying, requesting records, driving, or making care decisions.
Milford Regional Medical Center FAQs
What is Milford Regional Medical Center’s address?
Milford Regional Medical Center is located at 14 Prospect Street, Milford, MA 01757.
What is Milford Regional Medical Center’s phone number?
The main phone number listed for Milford Regional Medical Center is 508-473-1190.
Is Milford Regional Emergency Department open 24 hours?
Yes. UMass Memorial Health lists the Milford Regional Emergency Department as open 24 hours every day.
What is the Milford Regional Emergency Department phone number?
The Emergency Department phone number listed by UMass Memorial Health is 508-422-2240. For life-threatening symptoms, call 911.
Does Milford Regional use myChart?
Yes. Milford Regional transitioned to UMass Memorial’s Epic electronic medical record and UMass Memorial myChart. New Milford Regional information is handled through UMass Memorial myChart after April 1, 2026.
What happened to Patient Gateway and MyHealthLink?
No new Milford Regional information is added to Patient Gateway or MyHealthLink after April 1, 2026. MyHealthLink was set to retire May 1, 2026, while Patient Gateway may remain available for older information.
How do I sign up for Milford Regional myChart?
Use UMass Memorial myChart self-enrollment or call 855-UMASS-MD, also written as 855-862-7763, for myChart information and sign-up help.
What are Milford Regional lab hours?
UMass Memorial Health lists Milford Regional lab hours as Monday through Friday from 6 a.m. to 5 p.m., with Saturday and Sunday closed.
How do I request medical records from Milford Regional?
Use myChart first for your own available records. For formal records, use the UMass Memorial Health medical records request page, call 508-334-5700, email MedCtrMR@umassmemorial.org, or follow the official release form instructions.
How long do medical records requests take?
UMass Memorial Health says medical record requests can take up to 30 days to process, and a fee may be required.
What number do I call for Milford Regional billing?
For current UMass Memorial billing help, call 800-225-8885. For Milford Regional bills related to services before April 1, 2026, call 877-875-7503.
What should I bring to a Milford Regional appointment?
Bring photo ID, insurance card, medication list, allergies, referral or authorization if required, test order if needed, outside records, phone charger, glasses, hearing aids, and caregiver contact information.