OSU Medical Center: MyChart, Doctors, Phone, ER & Records
This practical guide helps patients, families, caregivers and visitors use OSU Medical Center in downtown Tulsa without getting stuck on the wrong OSU hospital, wrong phone number, wrong portal, wrong records process or outdated third-party listing.
Use it for the hospital phone, MyChart, appointments, physician finder, emergency department, medical records, billing, patient resources, map, arrival planning and official OSU Medical Center links.
Quick Answer: OSU Medical Center Phone, Address, MyChart and Appointment Help
OSU Medical Center is located at 744 West 9th Street, Tulsa, Oklahoma 74127. The main hospital phone number listed by OSU Medical Center is 918-599-1000. To find a physician, OSU Medical Center lists 918-599-4OSU (4678). For inpatient-care questions, OSU Medicine directs patients to OSU Medical Center Customer Service at 918-599-4500.
Main Hospital
OSU Medical Center
744 West 9th Street
Tulsa, OK 74127
Main Phone
Hospital main line:
918-599-1000
Physician Finder
Find a physician:
918-599-4OSU
918-599-4678
Customer Service
Inpatient-care questions:
918-599-4500
Verified Patient Details: Use These Before You Act
This page uses responsive cards instead of wide tables so the article stays readable on a 360px mobile screen.
OSU Medical Center Tulsa vs Ohio State Wexner: Do Not Use the Wrong Portal
“OSU Medical Center” is a risky search phrase because it can point to Oklahoma State University Medical Center in Tulsa or The Ohio State University Wexner Medical Center in Columbus. This page is for the Tulsa hospital at 744 West 9th Street.
Use this page for Tulsa, Oklahoma
Use OSU Medical Center links on osumc.com and OSU Medicine links on osumedicine.com when your care is connected to the Tulsa OSU Medical Center network.
Do not mix with Ohio State
If your care was at Ohio State Wexner Medical Center in Columbus, Ohio, use Ohio State’s official Wexner Medical Center site instead. The phone numbers and portal routes are different.
Right-Route Decision Tool: ER, Appointment, MyChart, Records or Billing?
This tool is not medical advice. It helps you choose the right official route before you call, log in, drive to downtown Tulsa, request records or pay a bill.
Tap your situation
OSU Medical Center Phone Numbers: Main, Physician Finder, Records and Billing
Do not treat one number as the answer to every problem. Use the main hospital number for routing, physician finder for doctor help, HIM for records, and customer service or MyChart for billing and insurance questions.
Main hospital
918-599-1000. Use for general hospital routing when you do not know the correct department.
Find a physician
918-599-4OSU (4678). Ask about clinic location, availability, referral needs and appointment process.
Medical records
918-599-5211. Use for Health Information Management Services questions about medical records release forms.
Customer service
918-599-4500. OSU Medicine points inpatient-care questions to this number.
Billing and insurance
Use your MyChart account or call 918-599-4500 as listed on OSU Medical Center’s appointment page.
External transfers
918-599-5566. This is for external facility transfers, not routine patient scheduling.
OSU Medical Center MyChart: Login Safety, Messages and Billing
OSU Medical Center patient resources point patients to MyChart. Use the official MyChart route for account access, appointment support, billing and communication when appropriate.
Login safety
OSU Medical Center warns that hospital personnel will never contact you for your MyChart login ID or password.
Messages
Use MyChart messages for routine needs only. OSU’s contact page says not to use messaging for urgent matters.
Billing
OSU Medical Center’s appointment page says billing and insurance information can be reviewed through MyChart or by calling 918-599-4500.
Appointments, Doctors and OSU Medicine Clinics
For doctor help, start with the official OSU Medical Center physician finder or OSU Medicine patient resources. OSU Medicine clinics may use different locations, so confirm the exact address before leaving home.
Before you book
- Ask whether the appointment is at OSU Medical Center, OSU Medicine, Houston Center, Health Care Center, Riverside, Eastgate or another clinic.
- Confirm whether referral, prior authorization, outside records or insurance verification is required.
- Ask for the exact building, suite, floor, entrance and parking instructions.
- Ask whether same-day appointments are available for your clinic or service.
For specialist visits
Specialty care may require referral notes, medication lists, lab results, imaging reports, discharge summaries, pathology reports or prior treatment records before the provider can fully evaluate you.
Emergency Department at OSU Medical Center
OSU Medical Center’s Emergency Department page describes it as a Level 3 Trauma Center capable of treating advanced trauma patients from Tulsa and the surrounding region, and says it treats major and minor illnesses and injuries.
Use 911 / ER for
Chest pain, stroke symptoms, severe breathing trouble, severe bleeding, head injury, major trauma, overdose, poisoning, severe allergic reaction, loss of consciousness, severe abdominal pain, suicidal crisis or sudden severe weakness.
What to say at triage
“Symptoms started at [time]. Main problem is [symptom]. Medicines are [list]. Allergies are [list]. Recent surgery, pregnancy, blood thinners, diabetes or injury: [yes/no].”
OSU Medical Center Medical Records: MyChart First, HIM Request When Needed
For routine access, MyChart may be enough. For formal copies, outside doctors, insurance, legal paperwork, school, disability, caregiver needs or complete records, use the Health Information Management Services process.
Use MyChart first
If you only need available visit details, routine information, billing access or messages, check MyChart before requesting a full record copy.
Use formal records request
Use the OSU Medical Center release form process when records need to be sent to another physician, organization or authorized person.
Billing, Insurance and Payment Questions at OSU Medical Center
Before paying a bill, confirm patient name, service date, account number, insurance processing, payment method and whether the bill belongs to the hospital, a physician, clinic, lab, imaging, emergency visit or another service.
Billing and insurance
OSU Medical Center’s appointment page says to review billing and insurance information in MyChart or call 918-599-4500.
Before paying
Check the statement date, service date, provider, account details and insurance status. Do not pay from an email link unless you are sure it is official.
Need help?
Ask customer service about billing, insurance, payment options, missing insurance updates and where to send supporting documents.
Patient Resources, No Surprise Billing and OSU Medicine Help
OSU Medical Center and OSU Medicine separate hospital care, clinic care, MyChart, appointment help and patient resources. Start with the official page that matches your need.
MyChart route
Use official patient resources for MyChart login, portal help and routine patient account tasks.
Clinic scheduling
OSU Medicine says Patient Engagement specialists can help find a provider and connect patients with clinic scheduling.
No Surprise Billing
OSU Medicine’s patient page points patients to No Surprise Billing information. Review billing protections when care is unexpected or out of network.
OSU Medical Center Map, Downtown Tulsa Arrival and Parking Reality
Use the hospital address for the main downtown Tulsa campus, but confirm the exact clinic, building, entrance, suite and parking route before you leave. OSU Medicine clinics may be in different locations around Tulsa.
Main hospital campus
Use 744 West 9th Street, Tulsa, OK 74127 for OSU Medical Center’s main hospital location.
Clinic location check
OSU Medicine clinics may be at Houston Center, Health Care Center, Riverside, Eastgate, Harvard, South Tulsa or other locations.
Downtown arrival tip
Leave extra time for downtown traffic, construction, parking, walking, registration and finding the right building or suite.
Before Your OSU Medical Center Visit: Patient Checklist
Most delays are preventable: wrong location, missing referral, missing ID, missing medication list, missing outside records or assuming the hospital and clinic are the same building.
Bring these
- Photo ID and insurance card, if available.
- Medication list, doses, allergies and pharmacy name.
- Referral, authorization or outside records if required.
- Relevant imaging reports, lab results, discharge summaries or prior notes.
- Phone charger, glasses, hearing aids, mobility aids and caregiver contact.
Confirm these
- Exact hospital, clinic, building, suite, entrance and parking route.
- Appointment time, arrival time and whether MyChart check-in is available.
- Whether billing, insurance or financial paperwork is needed.
- Whether symptoms should go to emergency care instead.
- Who is allowed to receive information or request records for the patient.
Official OSU Medical Center Links
Use these official links for final verification before logging in, calling, driving, requesting records or paying a bill.
OSU Medical Center FAQs
What is the phone number for OSU Medical Center?
The main OSU Medical Center phone number listed by the hospital is 918-599-1000.
Where is OSU Medical Center located?
OSU Medical Center is located at 744 West 9th Street, Tulsa, Oklahoma 74127.
Is this OSU Medical Center in Tulsa or Ohio State?
This guide is for OSU Medical Center in Tulsa, Oklahoma. Do not confuse it with The Ohio State University Wexner Medical Center in Columbus, Ohio.
How do I find a doctor at OSU Medical Center?
To find a physician, OSU Medical Center lists 918-599-4OSU, which is 918-599-4678.
How do I make an appointment?
Use the official OSU Medical Center make-appointment page or call the physician finder. For OSU Medicine clinic help, use OSU Medicine’s patient resources and locations pages.
Does OSU Medical Center use MyChart?
Yes. OSU Medical Center patient resources point patients to MyChart. Never share your MyChart login ID or password with anyone who calls you.
How do I request OSU Medical Center medical records?
Call Health Information Management Services at 918-599-5211. OSU Medical Center’s records page lists the HIM office at OSU Medical Center and provides instructions for release forms.
Who do I call for OSU Medical Center billing or insurance questions?
OSU Medical Center’s appointment page says to review billing and insurance information through MyChart or call 918-599-4500.
Is OSU Medical Center’s Emergency Department a trauma center?
OSU Medical Center’s emergency department page describes it as a Level 3 Trauma Center capable of treating advanced trauma patients from Tulsa and the surrounding region.
When should I call 911 instead of OSU Medical Center?
Call 911 for chest pain, stroke symptoms, severe breathing trouble, severe bleeding, major trauma, overdose, poisoning, loss of consciousness, severe allergic reaction, suicidal crisis or rapidly worsening symptoms.
What should I bring to an OSU Medical Center appointment?
Bring photo ID, insurance card if available, medication list, allergies, referral or authorization if required, outside records, lab results, imaging reports, phone charger and caregiver contact.
Should I always go to 744 West 9th Street for OSU appointments?
No. OSU Medical Center is at 744 West 9th Street, but OSU Medicine clinics may be at other Tulsa-area locations. Confirm the exact address before leaving.