Pali Momi Medical Center MyChart, Doctors & Phone
Use this practical Pali Momi Medical Center guide to quickly find the right Hawaii Pacific Health MyChart route, main phone number, doctor directory, emergency care information, medical records help, billing support, visitor rules, parking details and official links before you call, log in or visit the hospital.
Quick Answer: Pali Momi Medical Center Phone, Address, MyChart and Doctors
Pali Momi Medical Center is a Hawaii Pacific Health hospital in Aiea serving Central and West Oahu. The main hospital phone is 808-486-6000. Patients use MyChart by Hawaii Pacific Health for online portal tasks, and the official physician directory can be used to search doctors by name, specialty, location, zip code, telehealth availability and primary care doctors accepting new patients.
Main Details
Best Route by Need
Pali Momi MyChart Login: What You Can Do Online
Pali Momi patients use MyChart by Hawaii Pacific Health. MyChart is useful for non-urgent online access after a clinic visit, hospital stay, lab test, imaging appointment, prescription request or billing statement. It is not for emergencies.
Appointments
Use MyChart to make video, phone or in-person appointments with your primary care physician when available. You may also request earlier appointment notifications.
Results & Records
Use MyChart to view test results, visit summaries, treatments, allergies and available downloadable health history. Some sensitive or restricted results may not show electronically.
Doctor Messages
Use messages for routine questions only. Hawaii Pacific Health says MyChart should not be used for urgent situations, and emergency problems should go to 911.
Pay Bills
Use Billing Summary inside MyChart or Guest Pay to review and pay bills. You may need the guarantor account number for guest payment.
Prescription Refills
Medication renewal requests may be available when the prescribing physician uses MyChart. If a medication cannot be renewed online, call the physician’s office.
Family Proxy Access
Proxy access lets a parent, guardian or authorized adult use their own MyChart account to access a child or adult family member’s record where approved.
Start with the official MyChart page
Use Hawaii Pacific Health’s official MyChart login instead of a random search result. This protects your health information and avoids old login pages.
Use MyChart for non-urgent follow-up
Good uses include appointment follow-up, non-urgent doctor questions, available test results, refills, eCheck-in, billing and downloadable records.
Call for technical problems
For MyChart technical issues, call the Oahu support number 808-535-7725. Toll-free support is 1-877-228-1894.
Do not use MyChart for urgent symptoms
If the condition requires immediate attention, call the clinic directly, go to emergency care or call 911 for emergency symptoms.
Pali Momi Doctors: How to Find a Physician, PCP or Specialist
The official Pali Momi physician directory is more useful than a simple “doctor list” because it lets you search by physician name, medical center, clinic, area, zip code, specialty, primary care doctors accepting new patients and telehealth provider status.
Best for Finding a Doctor
- Use the official directory if you already know the specialty or doctor name.
- Choose “Pali Momi and Related Clinics” when you want Pali Momi-area options.
- Use zip code search if travel time matters from Aiea, Pearl City, Waipahu, Kapolei, Ewa Beach or Mililani.
- Use “Primary Care Doctors Accepting New Patients” if you need a new PCP.
- Use “Telehealth Provider” if a video or phone visit may work.
Best for New Primary Care
If you want a new primary care physician and do not know where to start, call 808-643-4DOC (4362). Hawaii Pacific Health says this number can be used toll-free from anywhere in Hawaii for new primary care physician scheduling help.
Before calling, have your insurance plan name, preferred location, language needs, transportation limits, medication list and urgency level ready.
Doctor Search Intent Table
| User Search | Real Intent | Best Action | Practical Tip |
|---|---|---|---|
| Pali Momi doctors | Find a doctor linked to Pali Momi or HPH | Use the official physician directory | Filter by Pali Momi and specialty instead of scrolling all doctors. |
| Pali Momi primary care | Find a PCP for ongoing care | Call 808-643-4DOC or use PCP filter | Ask whether the provider accepts new patients and your insurance. |
| Pali Momi specialist | Find cardiology, cancer, women’s health, bone/joint or other specialty care | Search by specialty and location | Ask whether a referral or prior authorization is needed. |
| Pali Momi telehealth | Video or phone visit from home | Use telehealth provider filter or MyChart scheduling | Telehealth is not for severe or emergency symptoms. |
Pali Momi Medical Center Phone Numbers: Who to Call First
Calling the right number matters because one hospital phone line cannot answer every portal, doctor, billing, records, appointment or emergency question. Use this phone guide before calling.
Main Hospital
Use for general Pali Momi Medical Center information, hospital routing and emergency department information when it is not a 911 emergency.
Find a Doctor
Use for new primary care physician scheduling help and doctor-search support.
MyChart Support
808-535-7725 on Oahu
Use for login, account, activation, technical and portal-use questions.
Medical Records
HPH MyChart FAQ lists Pali Momi Medical Records Department phone 808-485-4181 and fax 808-485-4372 for applicable record requests.
Billing Customer Service
808-522-4013 on Oahu
Use for Hawaii Pacific Health customer service, payment plan, paperless billing and statement questions.
Virtual Care
Use for listed Hawaii Pacific Health video/phone care options when appropriate and not an emergency.
Pali Momi Emergency Room: When to Use ER, 911 or MyChart
Pali Momi’s emergency services page says emergency care is available 24 hours a day, 7 days a week, 365 days a year. It also says the emergency team includes specially trained doctors, nurses and clinical support staff, with triage services, lab work and imaging access.
Call 911 or Use ER Now
- Chest pain, pressure or possible heart attack.
- Stroke symptoms: face droop, arm weakness, speech trouble, sudden confusion or vision loss.
- Severe breathing trouble or blue lips.
- Major bleeding, severe burn, poisoning or overdose.
- Seizure, head injury, collapse or serious trauma.
- Severe allergic reaction or swelling of the face/throat.
- Suicidal crisis or immediate danger to self/others.
Use MyChart or Clinic Instead
- Routine prescription refill request.
- Non-urgent question after a visit.
- Reviewing posted test results.
- Changing contact information.
- Routine appointment scheduling.
- Billing summary or paperless statement help.
- Downloading available visit summaries.
Pali Momi Medical Records: MyChart, Records Department and Practical Request Tips
Many patients search for Pali Momi medical records after an ER visit, imaging test, surgery, hospital stay, teen health record question, second opinion or insurance request. Start with MyChart for available records, then use the records department route if you need official copies or records not visible in MyChart.
Use MyChart First
Check visit summaries, test results, medication history, allergies, immunizations and available downloadable health history inside MyChart.
Open MyChartContact Medical Records
HPH MyChart FAQ lists Pali Momi Medical Records Department at 808-485-4181 and fax 808-485-4372. Call first to confirm the right form, ID requirement and delivery method.
Before You Request Records
- Ask the receiving doctor what exact records they need: discharge summary, imaging report, lab results, operative note, pathology report, medication list or full chart.
- Use service dates, provider names and department names to avoid delays.
- For imaging, ask whether the doctor needs only the written report or the actual image files.
- If the request involves a teen, parent, guardian or proxy access, confirm privacy rules before assuming full access.
Pali Momi Billing, Guest Pay and Statement Help
Hawaii Pacific Health’s MyChart FAQ explains that new statements dated September 28, 2024 or later combine physician and hospital services into one easier-to-read statement. It also explains that patients can pay through MyChart, Guest Pay, automated phone payment, autopay or mail.
Pay in MyChart
Log in, open Billing Summary, choose the account and follow the payment steps.
Guest Pay
Use Guest Pay if you have the guarantor account number and want to pay without full portal login.
Billing Phone
For Oahu HPH Customer Service, call 808-522-4013. Toll-free billing help is 1-866-266-3935.
Pali Momi Parking, Visitor Hours, Dining and Patient Comfort
Pali Momi visitor information is especially useful for families visiting from Central and West Oahu because hospital parking, visitor hours, food options and waiting areas can affect the whole visit.
Visitor Hours
Flexible visiting hours are listed every day from 9 a.m. to 8:30 p.m.. Children 12 and under must be accompanied by an adult. Always confirm current rules before visiting a patient.
Public Parking Garage
The public parking garage entrance is listed off Haukapila Road or Moanalua Road and is open 24/7. Listed rates include $5 for the first two hours, $7 for 2-4 hours, $11 for 4-8 hours, and $25 for 8-24 hours or lost tickets.
Emergency Department Valet
For the Emergency Department only, valet parking is listed as available 24/7 for a fee of $8. Confirm current availability and cost on arrival.
Dining and Coffee
Hauoli Court Dining Room is listed on the first floor, open 6 a.m. to 7 p.m. Hookipa Café serves Starbucks coffee and snacks Monday-Friday, 6 a.m. to 2 p.m., closed weekends and holidays.
Simple Visit Checklist
- Confirm patient room, visiting status and any isolation rules before driving.
- Bring a phone charger, medication list, ID and insurance card if you are helping the patient.
- Take a photo of your garage level and payment ticket.
- Keep visits quiet and short if the patient is tired, in pain or recovering from surgery.
- Use MyChart for routine follow-up after discharge, but call 911 for emergency symptoms.
Pali Momi Services: What the Hospital Is Commonly Searched For
Pali Momi is often searched for heart care, women’s health, cancer care, bariatric surgery, emergency services, diagnostic imaging, retina care and specialty doctors. The official Pali Momi location page highlights Central and West Oahu medical firsts including an interventional cardiac catheterization unit, retina center, da Vinci robot-aided surgical technology, women’s center, cancer center, bariatric surgery program and diagnostic imaging technology.
Heart
Useful search intent: cardiac catheterization, chest-pain follow-up, cardiology referral and heart-center access.
Cancer
Useful search intent: cancer center, oncology, infusion, support groups and coordinated care close to Central/West Oahu.
Women’s Health
Useful search intent: mammography, breast health, DEXA, preventive care and women’s center appointments.
Bone & Joint
Useful search intent: orthopedic care, pain, injury follow-up, imaging and specialist referral.
Official Pali Momi Medical Center Video
This official Hawaii Pacific Health video is included as a helpful visual resource for people who want a quick overview of Pali Momi Medical Center. Use the official written pages above for current phone numbers, parking fees, visitor rules and MyChart instructions.
Official Links for Pali Momi Medical Center
Use these official links for final verification because hospital hours, visitor rules, parking fees, MyChart features, forms and billing policies can change.
Pali Momi Medical Center FAQs
What is the phone number for Pali Momi Medical Center?
The main phone number for Pali Momi Medical Center is 808-486-6000. This is also listed on the official Pali Momi emergency services page as the Pali Momi Emergency phone number. For life-threatening symptoms, call 911 instead of calling the hospital first.
Where is Pali Momi Medical Center located?
Pali Momi Medical Center is located at 98-1079 Moanalua Road, Aiea, HI 96701. The hospital serves patients in Central and West Oahu and is part of Hawaii Pacific Health.
Does Pali Momi use MyChart?
Yes. Pali Momi patients use MyChart by Hawaii Pacific Health. MyChart can help with appointments, test results, visit summaries, doctor messages, bills, prescription refills and available downloadable health history.
What is the MyChart support phone number for Pali Momi patients?
For Hawaii Pacific Health MyChart technical support on Oahu, call 808-535-7725. Toll-free support is 1-877-228-1894. For appointment or health information questions seen in MyChart, contact the physician’s office.
How do I find doctors at Pali Momi Medical Center?
Use the official Pali Momi Find a Physician directory. You can search by doctor name, location, medical center, area, zip code, specialty, primary care doctors accepting new patients and telehealth provider status. For new primary care physician help, call 808-643-4DOC.
Is Pali Momi Emergency Room open 24 hours?
Yes. Pali Momi’s emergency services page says emergency care is available 24 hours a day, 7 days a week, 365 days a year. For serious or life-threatening symptoms, call 911.
What are Pali Momi visitor hours?
Pali Momi lists flexible visiting hours every day from 9 a.m. to 8:30 p.m. Children 12 and under must be accompanied by an adult. Visitor rules can change, so confirm current rules before visiting.
How much is parking at Pali Momi Medical Center?
Pali Momi lists public parking garage rates as $5 for the first two hours, $7 for 2-4 hours, $11 for 4-8 hours, and $25 for 8-24 hours or lost tickets. For the Emergency Department only, valet parking is listed as available 24/7 for a fee of $8.
How do I request Pali Momi medical records?
Start with MyChart for available visit summaries, test results and downloadable health history. The Hawaii Pacific Health MyChart FAQ lists Pali Momi Medical Records Department at 808-485-4181 and fax 808-485-4372 for applicable record requests.
Who do I call for Pali Momi billing questions?
For Hawaii Pacific Health customer service on Oahu, call 808-522-4013. Toll-free billing support is 1-866-266-3935. Bills can also be reviewed and paid through MyChart or Guest Pay when available.