Piedmont Medical Center Portal, Doctors, Phone, ER, Records & Patient Help
If you searched for Piedmont Medical Center, you likely need the main phone number, the patient portal, a doctor, medical records, ER details, billing help or directions. This guide gives you the official Rock Hill hospital contact details and clears up the common “MyChart” confusion: Piedmont Medical Center’s hospital portal is My Health Rec, while Piedmont Physician Network uses a separate physician-practice portal.
Choose the task closest to your situation. Hospital patients, physician-network patients and emergency patients often need different links or phone numbers. This shortcut keeps you from using the wrong portal or calling the wrong department.
🔐 MyChart or Patient Portal at Piedmont Medical Center
Hospital portal: Piedmont Medical Center uses My Health Rec for hospital records, results, discharge summaries and bill access.
Portal help: call 888-252-8149 for patient portal account help.
Important: Piedmont Physician Network has a separate login for physician-practice care, so do not assume one portal covers every visit.
Piedmont Medical Center Quick Facts
Piedmont Medical Center is located at 222 South Herlong Avenue, Rock Hill, SC 29732. The official Contact Us page lists the hospital phone number as (803) 329-1234.
Piedmont Medical Center includes hospital locations in Rock Hill and Fort Mill, a freestanding emergency department on Gold Hill Road in Fort Mill, imaging centers, urgent care and physician-network services. For hospital records, use the My Health Rec portal or the medical records department. For doctor-practice care, use Piedmont Physician Network resources.
What This Piedmont Medical Center Guide Covers
Does Piedmont Medical Center Use MyChart?
Piedmont Medical Center’s official hospital portal is My Health Rec, not a separate Piedmont Medical Center MyChart page. The hospital portal is used for hospital-related health records, discharge information, results and bill access.
This is where many users get confused. Piedmont Healthcare in Georgia uses Piedmont MyChart, but Piedmont Medical Center in Rock Hill, South Carolina uses its own official patient portal route through My Health Rec. Piedmont Physician Network also has a separate physician-practice login.
My Health Rec
Use for hospital records, discharge summaries, procedure notes, pathology, radiology, lab results, immunizations, medications, allergies and bill access when available.
Piedmont Physician Network Login
Use for physician-practice account access when your care is through a Piedmont Physician Network office rather than the hospital portal.
How Do You Find Doctors at Piedmont Medical Center?
For doctor appointments, start with Piedmont Physician Network or the official Piedmont Medical Center care search. The physician network includes primary care, urgent care and specialty practices connected to the local system.
Doctor search is different from hospital medical records or ER care. If you need a specialist, a primary care provider, OB/GYN, orthopedic care, heart care, surgical care or urgent care, use the physician network route instead of calling medical records or the hospital operator.
Search by service or specialty
Use official Piedmont Medical Center or Piedmont Physician Network resources to search for primary care, urgent care, heart care, surgical care, OB/GYN or orthopedic care.
Confirm the practice location
Piedmont services may be in Rock Hill, Fort Mill, Gold Hill or another local office. Confirm the address before driving to the hospital campus.
Ask which portal applies
Ask whether your doctor-practice visit uses the Piedmont Physician Network portal or whether hospital records will appear in My Health Rec.
What Is Piedmont Medical Center Phone Number?
The main hospital phone number is (803) 329-1234. For department-specific help, Piedmont’s phone directory lists direct numbers for emergency, imaging, medical records, outpatient scheduling, laboratory, billing-related resources and other hospital departments.
Use the main number when you are unsure. Use the department number when you already know exactly what you need.
(803) 329-1234
General hospital contact route for Rock Hill.
(803) 909-2119
Department directory listing. Call 911 for emergencies.
(803) 329-6870
Health Information / Medical Records department.
(803) 329-6878
Use for outpatient scheduling questions where applicable.
(803) 329-6820
Directory listing for imaging department.
(803) 329-6840
Directory listing for lab-related questions.
How Do You Request Piedmont Medical Center Medical Records?
Piedmont Medical Center’s medical records department is Health Information Management, and the official records phone number is (803) 329-6870. Business hours are listed as Monday through Friday, 8:00 a.m. to 4:30 p.m., closed holidays.
The official records page says requests require an authorization form and photo ID. Piedmont Medical Center contracts with Datavant for release of medical information. Some records may be visible through the My Health Rec patient portal.
Check My Health Rec first
Use the hospital portal for common records such as lab results, radiology, pathology, discharge summaries and visit information when available.
Use the formal records request route
For formal copies, complete the authorization form in full and include a copy of photo identification as required by the hospital’s records page.
Request the exact record type
Be specific: ER note, discharge summary, imaging report, lab result, operative report, billing record or full chart copy.
Is Piedmont Medical Center ER Available for Emergency Care?
Piedmont Medical Center lists emergency hospital locations and ER online check-in options. The main Rock Hill hospital is an emergency hospital location, and Gold Hill Emergency Department is listed as an off-campus emergency department in Fort Mill.
Online ER check-in is not a substitute for emergency services when symptoms are life-threatening. If the situation is immediately dangerous, call 911.
Severe symptoms, major injury, possible stroke, chest pain, severe shortness of breath, serious bleeding or sudden dangerous changes.
Routine appointments, medication refills, non-urgent follow-ups, forms, chronic care visits and planned specialist care.
Which Piedmont Medical Center Location Do You Need?
Piedmont Medical Center includes more than one care location in the Rock Hill and Fort Mill area. The official homepage lists the Rock Hill hospital, Piedmont Medical Center – Fort Mill and Gold Hill Emergency Department.
Before driving, match the service you need with the correct location. A hospital, freestanding emergency department, imaging center, urgent care and physician office may all be under the Piedmont name but located in different places.
Piedmont Medical Center
222 South Herlong Avenue, Rock Hill, SC 29732
Main hospital location listed by Piedmont.
Piedmont Medical Center – Fort Mill
1000 Wellness Way, Fort Mill, SC 29715
Emergency hospital location listed by Piedmont.
Gold Hill Emergency Department
995 Gold Hill Rd, Fort Mill, SC 29708
Off-campus emergency department listed by Piedmont.
Piedmont Physician Network
Use for primary care, urgent care and specialty practice appointments in the local network.
What Services Does Piedmont Medical Center Offer?
Piedmont Medical Center highlights services such as heart care, vascular care, emergency services, brain and spine care, OB/GYN and orthopedics. The physician network also lists primary care, urgent care, surgical care, heart care, OB/GYN and orthopedics.
Service availability depends on doctor orders, insurance, appointment type, department hours and location. Use official service pages or call the appropriate department before visiting.
Use official heart care and vascular care pages for current cardiology, testing and treatment information.
Emergency care is available through listed emergency hospital and emergency department locations.
Use physician-network and hospital resources for women’s health, OB/GYN and maternity-related care routes.
Specialty and surgical care may require a physician appointment, referral or pre-scheduled service.
How Do Billing, Insurance and Patient Resources Work?
Piedmont Medical Center has patient resources for financial assistance, insurance and billing questions, pay-a-bill, pricing estimates, pre-registration and payment plans. Use the official patient resources page rather than guessing from a statement.
Hospital bills can be separate from physician bills, ambulance bills, imaging interpretation bills or anesthesia bills. Always check the organization name on your statement before calling.
Use Piedmont Medical Center’s official Pay a Bill and Financial Resources pages when the statement is from the hospital.
Some doctors, radiology groups, anesthesia groups or ambulance services may bill separately. Use the phone number on that statement.
What Should Patients Bring to Piedmont Medical Center?
Bring the information that helps staff identify you, route you and treat you safely. A prepared visit saves time at registration, records, imaging and doctor appointments.
For emergency symptoms, do not delay care to collect paperwork. For scheduled visits, testing or records requests, preparation can prevent avoidable delays.
Photo ID, insurance card, medication list, allergies, pharmacy name and emergency contact.
Doctor orders, referrals, test instructions, prior authorization details and any forms you were told to bring.
Photo ID, dates of service, record type, completed authorization and destination details.
Statement, account number, date of service, insurance card and explanation of benefits.
Official Piedmont Medical Center Links
Use official Piedmont Medical Center pages for final decisions. Search snippets and third-party directories can be outdated, especially for portal links, doctor availability, billing, records and department phone numbers.
Piedmont Medical Center
Main hospital site for Rock Hill, Fort Mill, ER check-in, services and patient resources.
Open Hospital SiteContact Us
Use for the main hospital phone number, address and contact form.
Open Contact PagePatient Portal
Use for My Health Rec hospital portal and Piedmont Physician Network portal links.
Open Portal PagePhysician Network
Use for Piedmont Physician Network services and local practice care.
Open Network PagePhone Directory
Use for department numbers including records, imaging, lab and emergency department.
Open Phone DirectoryMedical Records
Use for HIM phone, authorization requirements, Datavant release details and request steps.
Request RecordsPiedmont Medical Center Map and Directions
The main Piedmont Medical Center hospital is located at 222 South Herlong Avenue, Rock Hill, SC 29732. Use the map for orientation, then confirm your department, appointment time, ER location or physician-practice address before travelling.
Map Search: Piedmont Medical Center Rock Hill
Piedmont Medical Center FAQs
What is Piedmont Medical Center phone number?
The official main phone number is (803) 329-1234. Department numbers are available on the official phone directory.
Where is Piedmont Medical Center located?
The main Rock Hill hospital is located at 222 South Herlong Avenue, Rock Hill, SC 29732.
Does Piedmont Medical Center use MyChart?
Piedmont Medical Center’s hospital portal is My Health Rec. Piedmont Physician Network has a separate physician-practice portal. Do not confuse this with Piedmont Healthcare’s MyChart in Georgia.
What is Piedmont Medical Center portal help phone number?
The official patient portal page lists 888-252-8149 for patient portal account help.
How do I request Piedmont Medical Center medical records?
Use the official Request Medical Records page or call HIM at (803) 329-6870. Formal requests require authorization and photo ID.
Is Piedmont Medical Center in Fort Mill too?
Yes. Piedmont’s official site lists Piedmont Medical Center – Fort Mill at 1000 Wellness Way, Fort Mill, SC 29715, along with the Rock Hill hospital.
What should I do in a medical emergency?
Call 911 for life-threatening symptoms such as chest pain, stroke signs, severe breathing difficulty, major injury, severe bleeding or immediate danger.
Medical and Editorial Disclaimer
This page is an independent patient guide and is not the official website of Piedmont Medical Center, Piedmont Physician Network, Tenet Health or My Health Rec. It is not medical advice, diagnosis, treatment advice, billing advice or emergency guidance. Hospital services, doctor availability, portal access, phone numbers, billing rules, insurance participation and records processes can change. Always verify final details with the official Piedmont Medical Center website or the appropriate department. In a medical emergency, call 911.
Best Way to Use Piedmont Medical Center in 2026
The fastest path is to start with the official Piedmont Medical Center website, call (803) 329-1234 for the main hospital route, use the department phone directory for specific needs, and use My Health Rec for hospital portal access.
For doctors, use Piedmont Physician Network. For records, use the official medical records page or call (803) 329-6870. For emergency symptoms, call 911. That gives patients a clear next step instead of a thin directory page that only repeats a phone number.