Providence Saint Joseph Medical Center ER, MyChart, Doctors, Phone & Records Guide
Searching for Providence Saint Joseph Medical Center usually means you need one answer quickly: the ER route, MyChart access, phone number, address, doctors, billing help, medical records, parking, or visitor guidance. This updated 2026 guide gives you the official Burbank hospital details and practical next steps so you do not waste time on outdated directory pages.
Use these quick cards based on your reason for visiting. A person with chest pain needs a different route from someone who needs a copy of records or a billing question answered.
Emergency care
Call 911 for life-threatening symptoms. For ER physician insurance questions, Providence notes the contracted ER group can be reached at 818-847-4055.
MyChart
Use Providence MyChart to view parts of your medical record, message your care team, pay bills, and request copies of records where available.
Doctors
Use Providence’s official doctor and location tools instead of old provider-listing pages. Provider schedules and accepted insurance can change.
Billing
Providence’s contact page points billing questions to its billing support website or 800-378-4189, Monday through Friday, 8 a.m. to 4:30 p.m.
Providence Saint Joseph Medical Center Quick Facts
Providence Saint Joseph Medical Center is located at 501 S. Buena Vista St., Burbank, CA 91505. The main hospital phone number is 818-843-5111.
The hospital is part of Providence and serves Burbank, the San Fernando Valley, and surrounding Los Angeles-area communities. Providence describes the medical center as offering diagnostic, treatment, care and support services, including maternity care, neuroscience, emergency care, cancer care and other hospital services.
What This Providence Saint Joseph Medical Center Guide Covers
Does Providence Saint Joseph Medical Center Have an Emergency Room?
Yes. Providence Saint Joseph Medical Center provides emergency care in Burbank. For life-threatening symptoms, call 911 instead of trying to compare online appointment options.
Providence’s emergency-care page notes that Burbank Emergency Medical Group provides physician services in the Emergency Department as independent contractors. It also says these physicians may not be in the same insurance networks as the hospital, so patients should contact their insurance provider directly for coverage questions.
Severe or sudden symptoms, possible stroke, serious injury, severe pain, uncontrolled bleeding, breathing trouble or other urgent medical emergencies.
Routine refills, basic paperwork, non-urgent records requests, simple billing questions or issues that can safely wait for primary care.
How Does Providence Saint Joseph Medical Center MyChart Work?
Providence uses MyChart for patient portal access. Providence’s medical records page says patients can obtain copies of electronically maintained records at no charge directly from their MyChart account.
MyChart can help patients view portions of the medical record, send messages to the care team, view and pay bills, and request copies of records. It is the safer route than random third-party “patient portal” pages.
Health records, test results, care-team messages, bill viewing, bill payment and medical record copy requests.
Access MyChart through Providence’s official website or official app links, not through search ads or old directory pages.
What Is Providence Saint Joseph Medical Center Phone Number?
The main Providence Saint Joseph Medical Center phone number is 818-843-5111. Use this number for general hospital routing when you do not know the exact department.
For billing, ER physician billing/insurance questions, patient relations and medical records, use the more specific official routes below where possible.
818-843-5111
Use for general hospital contact and department routing.
800-378-4189
Providence lists billing support Monday through Friday, 8 a.m. to 4:30 p.m.
818-847-4055
Providence lists this number for the ER group contracted to the hospital.
818-847-4851
Providence lists this for patient care or safety concerns.
How Do You Find Doctors at Providence Saint Joseph Medical Center?
Use Providence’s official doctor and location tools to find current providers. Provider affiliations, accepted plans, office locations and appointment availability can change.
Do not rely only on third-party provider pages. Some directories may show outdated office hours, old insurance information or providers who no longer see patients at the same location.
Start with Providence’s official provider search
Search by specialty, condition, doctor name, or location when available.
Confirm the exact appointment location
Providence has hospitals, physician offices, specialty clinics and urgent care routes. Make sure you are going to the correct building.
Ask about insurance before the visit
Hospital, physician, imaging, anesthesia and ER physician billing may not all work the same way. Confirm coverage with the provider and your insurer.
How Do Billing and Insurance Questions Work?
Providence points billing questions to its billing support website or 800-378-4189. The contact page lists billing support hours as Monday through Friday, 8 a.m. to 4:30 p.m.
For insurance questions tied to ER physicians, Providence’s emergency-care page says to contact your insurance provider directly and notes that the contracted ER physicians may not be in the same networks as the hospital.
Use billing support for hospital bills, payment questions, online bill pay, statement questions and payment support.
Ask your insurance plan about network status, deductibles, emergency care coverage, out-of-pocket costs and physician group coverage.
How Do You Request Medical Records From Providence Saint Joseph?
Providence says patients can obtain electronically maintained records at no charge directly from MyChart. This is usually the easiest first step when you need your own records.
If you need records sent to another provider, legal representative, insurance company or caregiver, use Providence’s official California medical records authorization route and follow the instructions for the correct region and facility.
Check MyChart first
Log in to Providence MyChart and look for records, results, visit summaries and record request options.
Use the official authorization page
For formal release requests, use Providence’s California medical records page and select the correct facility route.
Prepare identity and date-of-service details
Records teams usually need patient identity details, date of birth, dates of service, recipient information and signature authorization.
Where Is Providence Saint Joseph Medical Center Located?
Providence Saint Joseph Medical Center is located at 501 S. Buena Vista St., Burbank, CA 91505. Use the official location page or a live map before travelling, especially if you need a specific entrance or department.
The hospital is in Burbank near major San Fernando Valley routes. If you are visiting a patient, going to an appointment, or arriving for a procedure, check the department instructions before choosing an entrance.
Map Search: Providence Saint Joseph Medical Center
What Services Does Providence Saint Joseph Medical Center Provide?
Providence describes Saint Joseph Medical Center as providing diagnostic, treatment, care and support services. It highlights maternity care, neuroscience care and other services serving Burbank and San Fernando Valley communities.
Because hospital services change by provider, insurance, appointment type and clinical need, use the official service pages for final decisions rather than assuming every service is available for walk-in access.
Use for urgent, serious or life-threatening symptoms. Call 911 for immediate danger.
Providence highlights comprehensive maternity care at the Burbank medical center.
Providence highlights neuroscience services through its institute and hospital care.
The Roy and Patricia Disney Family Cancer Center is associated with Providence Saint Joseph’s care network.
Common Patient Mistakes to Avoid
Most patient confusion comes from using the wrong phone number, wrong portal route, or wrong billing contact. A quick check before calling can save time.
Using third-party portal pages. Use Providence MyChart from official Providence links.
Calling the hospital for every bill. Providence lists billing support at 800-378-4189.
Assuming ER physicians share hospital network status. Providence says ER physicians may not be in the same networks as the hospital.
Waiting in an emergency. Use 911 for life-threatening symptoms, not online appointment tools.
Official Providence Saint Joseph Medical Center Links
Use official Providence pages for final decisions. Directory sites may be useful for discovery, but hospital hours, billing rules, doctor availability and records processes should come from Providence or official state facility sources.
Providence MyChart
Use the official Providence site to access MyChart and patient tools.
Open ProvidenceCalifornia HCAI Profile
State facility profile for licensing and facility details.
Open HCAI ProfileProvidence Saint Joseph Medical Center FAQs
What is Providence Saint Joseph Medical Center phone number?
The main phone number is 818-843-5111.
Where is Providence Saint Joseph Medical Center located?
The hospital is located at 501 S. Buena Vista St., Burbank, CA 91505.
Does Providence Saint Joseph Medical Center use MyChart?
Yes. Providence uses MyChart for patient portal functions such as viewing portions of medical records, messaging care teams, paying bills and requesting record copies where available.
How do I request medical records from Providence Saint Joseph?
Start with Providence MyChart for electronically maintained records. For formal release requests, use Providence’s official California medical records authorization page.
What is Providence Saint Joseph billing support number?
Providence’s contact page lists billing support at 800-378-4189, Monday through Friday, 8 a.m. to 4:30 p.m.
What should I do in a medical emergency?
Call 911 for life-threatening symptoms such as chest pain, severe breathing trouble, stroke symptoms, collapse, serious injury or severe bleeding.
Medical and Editorial Disclaimer
This page is an independent patient guide and is not the official website of Providence, Providence Saint Joseph Medical Center, California HCAI, or any affiliated provider group. It is not medical advice, diagnosis, treatment advice, billing advice, legal advice or insurance advice. Hospital services, provider availability, portal access, billing rules, department hours, records processes and insurance participation can change. Always verify final details with Providence or your insurer before making care decisions. In a medical emergency, call 911.
Best Way to Use Providence Saint Joseph Medical Center in 2026
The best starting point is the official Providence Saint Joseph Medical Center page for address, services and general hospital information. Use 818-843-5111 for the main hospital, Providence MyChart for portal and record access, and 800-378-4189 for billing support.
This refreshed guide covers the full patient intent behind Providence Saint Joseph Medical Center: ER, MyChart, doctors, phone number, address, billing, insurance, medical records, map, official links, emergency warning and practical patient mistakes to avoid.