Riverview Patient Route Finder
Use this 2026 guide before you call Riverview Medical Center, search MyChart, find a doctor, request records, pay a bill, visit a patient, schedule testing, or drive to the Red Bank hospital campus.
Portal answer: Riverview Medical Center is part of Hackensack Meridian Health, so the correct patient portal route is Hackensack Meridian Health MyChart. Use official HMH links before entering medical, billing, insurance or identity details.
Choose the Right Riverview Medical Center Route
Most searchers do not need a long hospital description. They need one action: login, call, find a doctor, go to ER, request records, pay, schedule testing, or visit a patient.
Riverview Medical Center Phone Numbers: Call the Correct Line
| Need | Phone / route | Use for | Better question to ask |
|---|---|---|---|
| Main hospital | 732-741-2700 | General routing, department transfer, operator help. | “Can you connect me to [unit/department]?” |
| HMH Well / appointment help | 1-844-HMH-WELL | Appointment/care navigation, provider search direction. | “Which doctor or service should I schedule with?” |
| MyChart support | 551-996-1046 | Login, username/password problems, email changes, portal support. | “I need help with HMH MyChart access.” |
| Medical Records at Riverview | 732-530-2333 | Local Riverview record-routing questions. | “Which record request path should I use?” |
| Records request follow-up | 1-800-367-1500 | Datavant Release of Information follow-up after request submission. | “Has my authorization been received and processed?” |
| Billing / hospital bill | 551-996-1960 | Pay by phone, statement questions, interest-free payment plan help. | “Is this a hospital bill or a physician bill?” |
| Patient Experience | 732-530-2484 | Patient experience, guest relations, concerns, support routing. | “Can someone help resolve my concern?” |
| Gift Shop | 732-530-2465 | Phone orders, floral arrangements and room delivery. | “Can this item be delivered to a patient room?” |
| HOPE Tower testing scheduling | 732-776-4698 | Ultrasound, Bone Density, CT, MRI, Nuclear Medicine, Port Checks. | “Do I schedule ahead or walk in?” |
| Lab questions | 732-776-4499 | Lab work questions. | “Is online scheduling recommended?” |
| Radiology / imaging questions | 732-897-3806 | Imaging question routing. | “Which imaging test and location is correct?” |
| Amdur Pavilion pre-admission testing | 732-776-3680 | Scheduled procedural-patient testing and anesthesia evaluation. | “What tests and arrival instructions apply before my procedure?” |
| Ambulatory pharmacy | 732-450-2602 | Discharge prescription questions and pharmacy pickup. | “Can my discharge medication be filled before I leave?” |
Riverview Medical Center MyChart: HMH Portal Help
What MyChart helps with
- See notes from your doctor visits.
- View lab and test results.
- View instructions from your hospital stay.
- Request prescription renewals.
- Send secure messages to your physician’s office for non-urgent matters.
- Request medical records through MyChart.
- Update personal and insurance information.
- Pay bills through your MyChart account or use guest pay.
Important portal rules
- MyChart is free for current Hackensack Meridian Health patients.
- You can sign up using a code from your doctor’s office or hospital discharge.
- HMH also offers CLEAR identity verification for sign-up or password reset.
- MyChart support phone: 551-996-1046.
- Do not use MyChart for urgent medical matters; call 911 or go to an emergency room.
- Proxy access requires the correct authorization process and may differ for minors and adults.
Find Riverview Medical Center Doctors and Appointments
Search official HMH doctors
Use Hackensack Meridian Health’s official Find a Doctor route from the Riverview location page. Search by specialty, condition, provider name, location and appointment options.
Call appointment help
HMH lists 1-844-HMH-WELL as a care/appointment help route. Use it if you are not sure which specialist, service or appointment path fits your need.
Nearby Riverview practice
HMH Riverview Medical Associates is listed at 4 Hartford Drive, Suite 1, Tinton Falls, NJ 07701, phone 732-741-3600, Monday-Friday 8:00 AM-5:00 PM.
Emergency Care and 24-Hour Hospital Access
Call 911 / use ER for
- Chest pain, pressure, shortness of breath or possible heart attack.
- Stroke signs: face drooping, arm weakness, speech trouble, sudden confusion.
- Major bleeding, seizure, poisoning, overdose, severe allergic reaction or serious injury.
- Sudden severe headache, fainting, severe abdominal pain or rapidly worsening symptoms.
- Suicidal crisis, danger to self or others, or unsafe medical situation.
What Riverview’s wait-time note means
- The Riverview location page may show an average wait time.
- New patients arrive frequently.
- Some patients require more immediate attention regardless of arrival order.
- Wait times refresh periodically and cannot be guaranteed when you arrive.
- If “NA” is displayed, wait time is unavailable.
- Never delay emergency care because of a website wait-time estimate.
Testing, Imaging and Pre-Admission: Choose the Right Route
| Need | Official route | Use for | Before you go |
|---|---|---|---|
| Most blood/lab work and EKG tests | Online scheduling recommended when available | Reducing wait times for common testing. | Bring order, ID, insurance and fasting/prep instructions if any. |
| Walk-in testing | Blood/lab work, EKG and x-rays may allow walk-in if advance scheduling is not possible | When you cannot schedule ahead. | Still verify hours/location before traveling. |
| Ultrasound, Bone Density, CT, MRI, Nuclear Medicine, Port Checks | Call 732-776-4698 | Scheduling imaging/testing that requires an appointment. | Ask about contrast, prep, arrival time and authorization. |
| Lab questions | 732-776-4499 | Lab-specific questions. | Ask whether fasting or physician order is needed. |
| Radiology/imaging questions | 732-897-3806 | Imaging questions. | Ask whether you need a report, images or both. |
| Pre-admission testing | Amdur Pavilion, call 732-776-3680 | Procedural patients only: lab work, EKG, chest x-ray, anesthesia evaluation and more. | Ask what tests are due before your procedure and where to arrive. |
Medical Records: MyChart First, Formal Request When Needed
| Record need | Best route | What to prepare | Important note |
|---|---|---|---|
| Common records/results | HMH MyChart | MyChart login or portal access. | MyChart can display many records/results, but not every older inpatient record. |
| Formal medical records request | HMH authorization form | Patient details, dates of service, requested records and recipient details. | Written authorization is required for many releases. |
| Riverview records department | 732-530-2333 | Call for local record-routing questions. | Use when you are unsure which request route fits. |
| Mail/fax to Riverview | 1 Riverview Plaza, Red Bank, NJ 07701; fax 732-224-7210 | Signed authorization form and required identity details. | Use the official HMH authorization form. |
| Follow up on submitted request | Datavant: 1-800-367-1500 | Request status after you already sent an authorization. | Have patient name, DOB, facility and submitted date ready. |
| Amend incorrect information | HMH Request for Amendment route | Specific item to correct and supporting details. | HMH lists amendment mailing/fax instructions separately from basic release. |
| Proxy records access | MyChart proxy forms | Correct minor/adult proxy form and authorization. | Teen and adult proxy access rules are not the same. |
Billing, Online Payment, Phone Payment and Estimates
Pay online
HMH says hospital bills can be paid through MyChart. Users without MyChart can use “Pay as Guest” or set up an account.
Pay by phone
Call 551-996-1960. Automated phone payment is available 24/7; customer service agents are listed Monday-Friday, 8:00 AM-5:00 PM.
Pay by mail
HMH lists mail payment to PO Box 48028, Newark, NJ 07101-4828 with the payment stub from the statement.
Before paying a confusing bill, check this
- Is it a hospital bill, physician bill, anesthesia bill, radiology bill, lab bill or another separate provider bill?
- Has insurance sent an Explanation of Benefits?
- Do you need an itemized statement?
- Do you need an interest-free payment plan?
- Do you need a price estimate or out-of-pocket estimate?
- Are you paying through official MyChart/HMH bill pay and not a lookalike payment page?
Visitor Information, Directions and Arrival Tips
Visitor basics
- Riverview’s patient/visitor page says HMH visitation policies follow New Jersey Hospital Association recommendations.
- Use the official visitation-guidelines page for current restrictions before visiting.
- Call the main number or patient unit before bringing flowers, food, children or a large group.
- Patient Experience/Guest Relations route: 732-530-2484.
- Service animals are welcomed under ADA rules for individuals with disabilities.
Driving approach from official directions
- From north or south via Garden State Parkway: use Exit 109, follow Newman Springs Road East to Broad Street, then East Front Street.
- From Route 35: follow hospital signs toward East Front Street.
- From the east: Route 36 from Sea Bright to Rumson Road, then Prospect Avenue to East Front Street.
- From the west: Newman Springs Road East to Broad Street, then East Front Street.
- For map apps, use 1 Riverview Plaza, Red Bank, NJ 07701.
Riverview Amenities and Support Services
Dunkin’ Donuts
Located in the Marshall Pavilion and listed as open every day from 6:00 AM-8:00 PM.
Gift Shop
Gift Shop phone: 732-530-2465. Official hours: Monday-Friday 8:30 AM-8:00 PM; Saturday-Sunday 11:00 AM-3:00 PM.
Flowers and delivery
The Gift Shop can arrange room delivery free of charge. Call for current floral selections and price range.
Observant Jewish care
Riverview lists kosher food, prayer books, electric Sabbath candles, Sabbath entrance guidance and stairwell map availability.
Ambulatory pharmacy
Located on the first floor next to the Chapel in Marshall Pavilion. Listed hours: Monday-Friday 7:00 AM-5:00 PM. Phone: 732-450-2602.
Pastoral care
Ask your nurse to page Pastoral Care. Guest Relations/Pastoral Care number: 732-530-2484.
Official Links After You Know the Right Route
Map and Directions
Confirm building, department, registration, testing order, insurance, arrival time and parking/entrance instructions.
Check current visitation guidelines and call the patient unit before bringing flowers, food, children or a group.
Call 911 if unsafe to drive. Website wait times are informational and cannot be guaranteed.
Riverview Medical Center Patient Action Planner
Choose your task to get a practical next-step checklist.
Call Scripts for Faster Help
MyChart
Hi, I’m trying to access my Hackensack Meridian Health MyChart for Riverview Medical Center. My issue is [activation / login / password / missing result / records request / bill pay]. What is the correct support step?Doctor search
Hi, I need help finding a Riverview-affiliated doctor for [condition/specialty]. Can you confirm accepting-new-patient status, insurance, referral needs, appointment location and portal route?Medical records
Hi, I need Riverview Medical Center records from [date/date range]. I need [discharge summary / ER note / imaging report / images / labs / full chart]. Should I use MyChart, the authorization form, fax or Datavant follow-up?Billing
Hi, I received a bill for account [number]. Is this a hospital bill or separate physician bill? Has insurance processed it, and can I request itemization, a payment plan or an estimate review?Testing
Hi, my provider ordered [test]. Should I schedule online, call 732-776-4698, walk in, or use pre-admission testing? What prep, order, arrival time and location do I need?Visitor/support
Hi, I want to visit or support [patient/unit]. Can you confirm current visitation rules, patient room delivery options, gift shop delivery and the best entrance?Riverview Medical Center FAQ
Where is Riverview Medical Center located?
Riverview Medical Center is located at 1 Riverview Plaza, Red Bank, NJ 07701.
What is Riverview Medical Center’s main phone number?
The official main phone number for Riverview Medical Center is 732-741-2700.
Is Riverview Medical Center open 24 hours?
The official Riverview Medical Center location page lists the hospital as open 24 hours.
Does Riverview Medical Center use MyChart?
Yes. Riverview Medical Center is part of Hackensack Meridian Health, and the official portal route is Hackensack Meridian Health MyChart.
What can I do in HMH MyChart?
HMH MyChart can help patients see doctor notes, view lab and test results, view hospital-stay instructions, request prescription renewals, send secure messages to the physician office, request medical records, update personal or insurance information and pay bills.
Who do I call for MyChart support?
Hackensack Meridian Health lists MyChart support at 551-996-1046.
Can I use MyChart for urgent medical matters?
No. The MyChart login page says MyChart should never be used for urgent medical matters. If it is an emergency, call 911 or go to an emergency room.
How do I find doctors at Riverview Medical Center?
Use the official Hackensack Meridian Health Find a Doctor route from the Riverview Medical Center page, or call 1-844-HMH-WELL for appointment and care-navigation help.
What is the Riverview Medical Center medical records phone number?
The Riverview Medical Center location page lists Medical Records at 732-530-2333.
How do I request formal records from Riverview Medical Center?
Use the Hackensack Meridian Health medical records authorization form. For Riverview Medical Center, mail requests to 1 Riverview Plaza, Red Bank, NJ 07701, or fax them to 732-224-7210. For follow-up on a submitted request, call Datavant at 1-800-367-1500.
Who do I call for hospital bill questions?
Hackensack Meridian Health lists hospital bill customer service and phone payment at 551-996-1960.
Can I pay my Riverview hospital bill online?
Yes. HMH says hospital bills can be paid online through MyChart. Users without a MyChart account can use Pay as Guest or sign up for an account.
Who do I call for patient experience or guest relations?
Riverview Medical Center lists Patient Experience at 732-530-2484.
What is the Riverview Medical Center Gift Shop phone number?
The Gift Shop phone number is 732-530-2465. The amenities page says phone orders can be arranged for delivery to patient rooms.
What are Riverview Medical Center Gift Shop hours?
The official amenities page lists Gift Shop hours as Monday through Friday, 8:30 AM to 8:00 PM, and Saturday through Sunday, 11:00 AM to 3:00 PM.
Does Riverview Medical Center have dining options for visitors?
Yes. The amenities page lists Dunkin’ Donuts in the Marshall Pavilion, open every day from 6:00 AM to 8:00 PM.
What number do I call for lab or imaging scheduling?
For HOPE Tower testing that requires scheduling, call 732-776-4698. The patient information page also lists lab questions at 732-776-4499 and radiology/imaging questions at 732-897-3806.
Is this page the official Riverview Medical Center website?
No. This is an independent patient-navigation guide. Always verify current portal, doctor, ER, records, billing, visitor, testing and appointment details with Riverview Medical Center or Hackensack Meridian Health.