Rush Copley Medical Center MyChart, Doctors, Phone, ER & Patient Services
If you searched for Rush Copley Medical Center, you may need MyChart, a doctor appointment, the main phone number, medical records, billing support, Emergency Department details, directions, or visitor information. This guide gives you the official Rush Copley contact routes and practical patient tips so you can call the right number, book the right appointment, and avoid wasting time on outdated directory pages.
Choose the task closest to your visit. The right route is different for MyChart, new patient appointments, medical records, imaging scheduling, billing, doctors, directions and emergency care.
🔐 Rush MyChart for current patients
Use for: prescription refills, test results, appointment scheduling and contacting previous providers.
MyChart help: Rush lists MyChart support at (312) 563-6600 for current patients.
Tip: use the official Rush MyChart link instead of third-party “portal” pages.
Rush Copley Medical Center Quick Facts
Rush Copley Medical Center is located at 2000 Ogden Ave., Aurora, IL 60504. The main hospital number is (630) 978-6200, and Rush lists the 24-hour Emergency Department phone as (630) 978-4810.
Current patients can use Rush MyChart for appointment scheduling, test results and prescription-related tasks. New patients can schedule online or call (888) 352-RUSH (7874).
What This Rush Copley Medical Center Guide Covers
How Do You Use Rush Copley MyChart?
Rush says the most convenient way for current patients to schedule appointments is through the MyChart app. MyChart can also help with test results, prescription refills and contacting providers you have seen before.
If you search “Rush Copley MyChart,” use the official Rush MyChart page rather than third-party portal pages. This matters because medical login pages are sensitive and old portal links can create confusion.
Use MyChart for appointment scheduling, online prescription refills, test results and provider communication when available.
Phone: (312) 563-6600
Rush lists this number for MyChart support for current patients.
How Do You Find Rush Copley Doctors or Make an Appointment?
New patients can schedule online or call (888) 352-RUSH (7874). Current patients can often schedule through MyChart or contact their provider’s office directly.
Rush Copley serves Aurora and the greater Fox Valley area, so confirm whether your appointment is at the hospital campus, a physician office, a Convenient Care location or another Rush Copley site.
Start with the official Rush doctor search
Use Rush’s Find a Doctor tool to search by specialty, provider name, condition or location.
Pick the right appointment route
Use MyChart if you are a current patient. Use online scheduling or (888) 352-RUSH for new-patient appointment help.
Confirm location before driving
Rush Copley has hospital, outpatient, Convenient Care and medical group locations. Double-check the exact building and address.
Ask about insurance before the visit
Rush recommends checking insurance coverage with your insurance provider and using Rush’s insurance resources when needed.
What Is Rush Copley Medical Center Phone Number?
The main Rush Copley Medical Center phone number is (630) 978-6200. Use this for general hospital routing when you do not know the exact department.
For faster help, use the specific department number below when your question is about records, imaging, the ER, birth center, cancer care or patient advocacy.
(630) 978-6200
General hospital routing and information.
(888) 352-RUSH (7874)
New patient appointments and physician referral route.
(630) 978-6786
Rush Copley Medical Records Department.
(630) 499-2300
Outpatient center scheduling for X-ray, imaging, MRI, lab and CT.
(630) 978-4810
24-hour Emergency Department phone listed by Rush.
(630) 978-4832
Use for patient concerns, feedback or support questions.
How Do You Request Medical Records From Rush Copley?
Rush lists Rush Copley Medical Records at (630) 978-6786. The Medical Records Department is located on the lower level of the hospital at 2000 Ogden Ave., Aurora, IL 60504.
Rush says patients can also request medical records through the MyChart app. For formal records release, use the official medical records page and complete the correct authorization form.
Phone: (630) 978-6786
Fax: (630) 978-6858
Hours: Monday through Friday, 8 a.m. to 4:30 p.m.
Patient name, date of birth, dates of service, record type, photo ID, authorization form and where records should be sent.
How Do Rush Copley Billing and Insurance Questions Work?
Costs at Rush Copley can vary by service, insurance, doctor, hospital charges and procedure type. Rush’s FAQ says the cost of medical visits, treatments and procedures will vary and be specific to your care.
Rush points patients to billing, insurance, financial assistance and cost-of-care resources for specific questions. For insurance coverage, your insurance provider is usually the best source for network and benefit details.
Use Rush billing resources and official contact routes for account-specific billing questions.
Call your insurance company before planned care to confirm network status, deductible, copay and prior authorization requirements.
Use Rush cost-of-care resources when available for common services or planned procedures.
Rush provides financial assistance resources for eligible patients. Use official Rush billing pages for details.
Is Rush Copley Medical Center Emergency Department Open 24 Hours?
Rush lists Rush Copley’s Emergency Department as a 24-hour Emergency Department. For immediate life-threatening symptoms, call 911 instead of waiting for an appointment or portal response.
Rush also notes that Rush Copley has Convenient Care walk-in locations in the Chicago suburbs for minor injuries and illnesses. These are not the same as emergency care.
Use for serious or potentially life-threatening symptoms that need immediate hospital-level care.
Use for selected minor illnesses or injuries when emergency care is not needed. Check location and hours first.
What Services Are Offered at Rush Copley Medical Center?
Rush Copley offers a broad range of hospital and specialty services in Aurora. Rush’s location page lists services including emergency services, cancer care, gastroenterology, endocrinology, surgery, ENT care and more.
Service availability can depend on provider schedules, referrals, insurance and appointment type. Use Rush’s official service pages or call before assuming a department can see you the same day.
24-hour hospital emergency care for serious symptoms and urgent medical events.
Rush Copley Cancer Care Center resources and specialty care are available through Rush’s service network.
Specialty services may include surgery, ENT, gastroenterology, endocrinology and other departments.
For outpatient X-ray, imaging, MRI, lab and CT scheduling, Rush lists (630) 499-2300.
Where Is Rush Copley Medical Center in Aurora?
Rush Copley Medical Center is at 2000 Ogden Ave., Aurora, IL 60504. Rush describes the hospital as located on US-34/Ogden Ave. between S. Farnsworth Ave. and Montgomery Road.
Rush’s location page gives driving routes from nearby communities such as Bristol, Oswego, Montgomery, Yorkville, Plainfield and Naperville. It also mentions Pace bus Route 540 and connections to other routes serving the Aurora area.
What Should Patients Bring to Rush Copley Medical Center?
Bring the documents and details that help staff safely route your care. A hospital visit goes smoother when your insurance, medication list and appointment details are ready.
Photo ID, insurance card, referral if required, payment card and appointment confirmation.
Current medication list, allergies, recent test results, imaging reports and specialist notes.
Bring authorization details, dates of service and where records should be sent.
Check Rush visiting hours and policies before arriving, especially for special units or infection-control restrictions.
Common Rush Copley Patient Mistakes to Avoid
Most patient frustration comes from calling the wrong number, using old portal pages or assuming every service is handled at the main hospital desk. A few quick checks can save time.
Using a third-party portal page. Use official Rush MyChart for current patient portal tasks.
Calling the main hospital for records. Medical Records has a dedicated Rush Copley number: (630) 978-6786.
Booking a routine visit for emergency symptoms. Call 911 for life-threatening symptoms.
Assuming all Rush locations are the same. Rush Copley, Rush University Medical Center and Rush Oak Park Hospital have different addresses and numbers.
Official Rush Copley Medical Center Links
Use official Rush pages for final decisions. Hospital details, appointment routes, billing, records and policies can change faster than third-party directory pages update.
Rush Copley Location
Official hospital page for address, scheduling, services, directions and patient FAQs.
Open Hospital PageRush MyChart
Use for current-patient scheduling, results, refills and communication where available.
Open MyChartFind a Doctor
Search Rush doctors by specialty, provider name, location or care need.
Find DoctorsMedical Records
Official Rush medical records page with Rush Copley record request details.
Request RecordsContact Rush
Use for official phone numbers, billing contacts, records and patient support routes.
Open Contact PageRush Copley Medical Center Map and Directions
Rush Copley Medical Center is located at 2000 Ogden Ave., Aurora, IL 60504. Use the map for general direction, then confirm the exact department, entrance and appointment location before leaving.
Map Search: Rush Copley Medical Center
Rush Copley Medical Center FAQs
What is Rush Copley Medical Center phone number?
The main Rush Copley Medical Center phone number is (630) 978-6200.
Where is Rush Copley Medical Center located?
Rush Copley Medical Center is located at 2000 Ogden Ave., Aurora, IL 60504.
How do I use Rush Copley MyChart?
Current patients can use Rush MyChart for scheduling, test results, prescription refills and provider communication where available. Rush lists MyChart help at (312) 563-6600.
How do I make a new patient appointment at Rush Copley?
Rush says new patients can schedule online or call (888) 352-RUSH (7874).
What is Rush Copley medical records phone number?
Rush Copley Medical Records Department is listed at (630) 978-6786. The fax number is (630) 978-6858.
Is Rush Copley Emergency Department open 24 hours?
Rush lists Rush Copley’s Emergency Department as a 24-hour Emergency Department. The listed phone number is (630) 978-4810.
Medical and Editorial Disclaimer
This page is an independent patient guide and is not the official website of Rush Copley Medical Center, Rush University System for Health, Rush MyChart or any Rush hospital. It is not medical advice, diagnosis, treatment advice, billing advice or insurance advice. Phone numbers, services, appointment availability, visiting policies, insurance participation and department hours can change. Always verify final details with Rush or the relevant official provider before visiting or making care decisions. In a medical emergency, call 911.
Best Way to Use Rush Copley Medical Center in 2026
The fastest path is to use the official Rush Copley Medical Center page for address and service details, Rush MyChart for current-patient portal tasks, (888) 352-RUSH for new appointments, (630) 978-6786 for records and (630) 978-6200 for the main hospital number.
This guide covers the full patient intent behind Rush Copley Medical Center: MyChart, doctors, phone numbers, ER, medical records, billing, insurance, directions, services, visitor preparation, official links and map guidance.