Southside Regional Medical Center: Doctors, Hours & MyChart

Verified from official sources

• Current official name: Bon Secours Southside Medical Center.
• Common legacy/search name: Southside Regional Medical Center.
• Address: 200 Medical Park Blvd, Petersburg, VA 23805.
• Main phone: 804-765-5000.
• Emergency Department open 24 hours and listed as the only Trauma Center in the Tri-Cities and southern Virginia.
• Bon Secours MyChart help desk: 866-385-7060.
• Southside Medical Records phone and fax.
• The Birthplace, Southside Surgery, Internal Medicine and Rehab official routes.

What changes often

• Doctor availability and accepting-new-patient status.
• Clinic hours, holiday schedules and provider office locations.
• Visitor rules, ED visitor limits and maternity policies.
• Insurance participation and prior-authorization rules.
• Final billing after insurance processing.
• Department entrances, registration instructions and service availability.

Best use

Use this page to choose the correct route, then use official Bon Secours pages before entering health data, paying a bill, requesting records or driving to a department.

Use MyChart for

• Recent visit information.
• Test results when released.
• Prescription refill requests.
• Messaging participating care teams.
• Scheduling or managing eligible visits.
• Evisits where available.
• Billing notifications and account tools.

Login help

Bon Secours lists the MyChart Help Desk at 866-385-7060 for technical help, password/login issues and account access problems.

Portal safety

Use the official Bon Secours MyChart page or the MyChart app after selecting the correct provider. Avoid ads or lookalike portal pages asking for payment or sensitive health details.

Use ER / 911 now

• Chest pain, pressure or possible heart attack.
• Stroke signs: face drooping, arm weakness, speech trouble.
• Severe breathing trouble.
• Major injury, serious bleeding or trauma.
• Poisoning, overdose or severe allergic reaction.
• Seizure, sudden confusion or fainting with concern.
• Severe pregnancy symptoms or suicidal crisis.

Southside ER context

• Open Monday-Sunday, 24 hours.
• Official page describes 24-hour emergency care.
• Only Trauma Center in Tri-Cities and southern Virginia.
• More than 61,000 ER patients a year are referenced on the official ER page.
• Hospital staff includes physicians across more than 40 specialties.

Use Find a Doctor

Use Bon Secours provider search for current physicians, specialties, appointment options and locations.

Check the address

Southside-related offices can be at 44 Medical Park Blvd, 50 Medical Park Blvd, 3335 South Crater Rd or other locations, not necessarily inside the main hospital.

Ask about billing

Hospital, physician, emergency, anesthesia, imaging, lab or pathology charges can be separate. Ask before scheduled care when cost matters.

Hospital billing

Bon Secours billing FAQs list 877-342-1500 for hospital billing customer service.

Financial assistance

Bon Secours says copies of the Financial Assistance Application and policy may be obtained free by calling 877-342-1500.

Southside cost questions

Southside patient-information guidance lists financial counsel staff at 804-765-5589 for cost-of-care questions.

Birthplace phone

Official phone: 804-765-5670. Fax listed: 804-765-5364.

Address

200 Medical Park Boulevard, Petersburg, Virginia 23805.

Pregnancy emergency

For severe bleeding, severe pain, severe headache, trouble breathing, seizure, trauma or reduced fetal movement concern, use emergency instructions or call 911.

Bring

• Photo ID and insurance card.
• Medication list and allergy list.
• Doctor names and emergency contact.
• Comfort items for inpatient stay.
• MyChart login if needed.
• Prior records or discharge papers if relevant.

Leave home

• Large amounts of cash.
• Expensive jewelry.
• Unneeded electronics.
• Unapproved medications unless instructed.
• Items that conflict with unit safety rules.

Ask before arriving

• Registration time.
• Fasting or medication hold.
• Driver/escort requirement.
• Visitor policy.
• Parking and entrance.
• Expected separate bills.

Hospital scale

Official Bon Secours description: 300-bed facility, 50-acre campus, nearly 400 physicians and more than 40 specialties.

Emergency role

Official ER page says Southside is the only Trauma Center in the Tri-Cities and southern Virginia.

Use ratings carefully

Quality ratings and reviews can help you prepare questions, but they do not replace live hospital policy, physician advice or emergency judgment.

Confirm department, entrance, appointment time, ID, insurance, referral, medication holds and fasting instructions.

Call 911 for life-threatening symptoms. If arriving safely, follow emergency department signage.

Some Southside-related offices are not inside the hospital. Confirm address and suite before driving.

Using the old name only

Use “Bon Secours Southside Medical Center” for current official pages, even if you search Southside Regional Medical Center.

Using MyChart during an emergency

MyChart is not emergency care. Use 911 or ER for dangerous symptoms.

Calling the ER for old paperwork

Medical records, billing and insurance questions have separate routes.

Driving to the wrong office

Southside Surgery, Internal Medicine and Rehab are not always the same entrance as the hospital.

Ignoring separate professional bills

Hospital, physician, anesthesia, lab, radiology and emergency physician bills may be separate.

Waiting until appointment day for records

Outside doctors may need records before seeing you. Request targeted records early.