Rush Medical Center: MyChart, Doctors & Phone 2026

Rush University Medical Center Quick Facts: Address, Phone, MyChart Login and Patient Services

Rush University Medical Center is the main Rush academic medical center campus in Chicago. The official Rush location page lists the address as 1620 W Harrison St, Chicago, IL 60612. Rush lists both appointment and office phone routes as (888) 352-7874, commonly shown as (888) 352-RUSH.

Rush’s patient portal is MyChart, and Rush also promotes the My Rush app for mobile access to MyChart features. MyChart can help current patients access test results, manage appointments, communicate with the care team, view health information and pay bills. Rush lists the MyChart Helpline at (312) 563-6600.

What This Rush Medical Center Guide Covers

Rush MyChart Login: My Rush App, Test Results, Appointments and Patient Messages

Patients often search “Rush MyChart login,” “Rush University Medical Center MyChart,” “My Rush app,” “Rush patient portal,” “Rush MyChart phone number,” or “Rush MyChart password reset.” The official patient portal route is Rush MyChart. It is used by current patients for test results, appointment tools, prescription refills, care-team messages and health information.

Rush’s MyChart help information lists the MyChart help line at (312) 563-6600. The MyChart FAQ states that patients can call this number between 8 a.m. and 6 p.m., Monday through Friday, for sign-up and other MyChart questions. Rush also reminds patients not to use MyChart or the My Rush app for medical emergencies.

Find Rush Doctors Near Me by Specialty, Condition, Name or Location

Searchers often type “Rush doctors,” “Rush University Medical Center doctors,” “Rush find a doctor,” “Rush primary care,” “Rush cardiology,” “Rush orthopedics,” “Rush neurology,” “Rush OB-GYN,” “Rush cancer doctor,” or “Rush doctors near me.” The official Rush Find a Doctor route is the safest starting point because it connects users to current providers, specialties and locations.

Before choosing a Rush doctor, check the provider’s specialty, location, appointment availability, virtual-care options, insurance participation, referral rules and whether the physician is part of Rush University Medical Center, Rush Copley Medical Center, Rush Oak Park Hospital or another Rush location. Rush notes that some physicians featured on the site are in private practice and may not be agents or employees of Rush facilities.

Rush Medical Center Appointments: Schedule Online, Call (888) 352-RUSH or Use MyChart

Patients search “Rush appointment,” “Rush University Medical Center appointment,” “Rush schedule appointment,” “Rush appointment phone number,” and “Rush MyChart appointment.” Rush lists new patient appointments through online scheduling or by calling (888) 352-RUSH, also written as (888) 352-7874.

Current patients may use MyChart for appointment scheduling and other account-based tasks when available. New patients should use Rush’s official Schedule Appointment or Find a Doctor route. If symptoms are severe, sudden or life-threatening, do not wait for online scheduling.

Rush Medical Center Phone Number: Appointments, MyChart, Medical Records and Main Contact

The main public appointment route for Rush University Medical Center is (888) 352-RUSH, also written as (888) 352-7874. Rush’s Contact Us page lists the same number for new patient appointments, and the Rush University Medical Center location page lists appointment and office numbers as (888) 352-7874.

For MyChart help, Rush lists (312) 563-6600. For Rush University Medical Center medical records, Rush lists (312) 942-7262. For Rush University, the location page lists (312) 942-7100. Make sure you are calling the correct Rush organization because Rush University Medical Center, Rush Copley, Rush Oak Park, Rush University and specialty offices can have different phone routes.

Rush Billing, Bill Pay, MyChart Payments and Patient Account Questions

Patients often search “Rush billing,” “Rush pay bill,” “Rush MyChart bill pay,” “Rush University Medical Center billing phone number,” or “Rush patient accounts.” Rush’s MyChart information says My Rush includes bill-pay features, and Rush MyChart FAQ information references phone payment routes for some provider bills. Billing can vary depending on whether the bill is from Rush University Medical Center, a Rush physician, a private-practice physician, Rush Copley, Rush Oak Park or another Rush location.

Before paying or calling, look closely at the statement. Check the account number, date of service, facility name, provider name and insurance adjustment. Some providers may appear on Rush’s website but be independent practitioners, so the bill-pay route may differ from a standard hospital bill.

Rush Medical Records Request: Health Information Management Office, Phone and Processing Time

Searchers often ask for “Rush medical records,” “Rush University Medical Center records request,” “Rush MyChart records,” “Rush health information management,” or “Rush release of information.” Rush lists the Rush University Medical Center Health Information Management Office at 1611 W. Harrison St., Suite 001, Chicago, IL 60612, with phone number (312) 942-7262.

Rush’s Medical Records page says to request records by completing an authorization form and sending it to the Health Information Management Office. The page says to allow seven to 14 days for processing. Medical Records hours are listed as Monday through Friday, 8 a.m. to 4:30 p.m..

Rush Emergency Room, Urgent Symptoms and When Not to Use MyChart

Rush warns patients not to use MyChart or the My Rush app for medical emergencies. If you have severe chest pain, trouble breathing, stroke symptoms, severe bleeding, sudden confusion, serious injury, suicidal crisis or immediate danger, call 911 or go to the nearest emergency department.

For urgent but not life-threatening care, use Rush’s official care access resources, your provider’s phone route, MyChart when appropriate or the appointment line. If symptoms are changing quickly or could be dangerous, do not wait for a portal reply.

Rush University Medical Center Visitor Hours, Hospital Hours and Patient Visit Planning

Rush University Medical Center’s location page lists hospital hours as 24 hours and visitor hours as 8:00 a.m. to 8:00 p.m.. Visitor rules can change by unit, patient condition, infection-control policy, age, procedure area or special circumstance, so always confirm before visiting.

For a smoother visit, know the patient’s full name, room or unit if available, your relation to the patient, current visitor rules, parking plan and arrival time. If you are visiting for a procedure or appointment, bring photo ID and any documents required by the care team.

Rush University Medical Center Departments, Specialty Care and Services Offered

Rush University Medical Center’s location page lists many services offered at the Chicago campus, including cancer care, endocrinology, gastroenterology, genetic services, heart and vascular care, neurology and neurosurgery, lung care, OB-GYN, orthopedic care, ENT, plastic surgery, primary care, psychiatry and psychology, transplant and weight loss services.

If you are unsure which department to use, start with Find a Doctor, Schedule Appointment or call (888) 352-RUSH. For complex care, bring outside records and ask whether your visit should be with a specific specialist, multidisciplinary clinic or second-opinion service.

Rush University Medical Center Address, Directions, Parking and Local Chicago Travel Tips

The official Rush University Medical Center address is 1620 W Harrison St, Chicago, IL 60612. Rush’s location page includes directions, parking, public transportation, dining, lodging and visitor information. Because Rush has multiple Chicago-area locations, confirm whether your appointment is at the main medical center, Rush University Children’s Hospital, Rush Oak Park, Rush Copley, Rush Oak Brook, Rush South Loop or another Rush facility.

Rush’s location page also notes a traffic alert for road construction near the campus, advising drivers to allow extra time, consider alternate routes or take public transportation. Before leaving, check the latest travel conditions, appointment confirmation, parking instructions and building details.

Common Rush Patient Mistakes With MyChart, Doctors, Phone Numbers and Appointments

Most patient frustration starts with using the wrong route: calling the appointment line for MyChart password help, calling MyChart for a department appointment, requesting medical records from the wrong Rush location, driving to the wrong campus or assuming every bill can be paid the same way.

Official Rush Medical Center Links for MyChart, Doctors, Phone, Billing and Records

Use these official resources when you need Rush patient access. Official pages are more likely to have current phone numbers, appointment routes, portal access, billing instructions, records steps and patient-service details.

Rush University Medical Center Map and Directions to 1620 W Harrison St Chicago

Use the map below for the main Rush University Medical Center campus area. Before driving, confirm the exact clinic, building, parking location, entrance and appointment check-in instructions in MyChart or your appointment confirmation.

Rush Medical Center FAQs About MyChart, Doctors, Phone Numbers and Appointments

Rush Medical Center Patient Help Summary

For Rush University Medical Center, the safest starting points are the official Rush website, MyChart, My Rush app, Find a Doctor, Schedule Appointment, Contact Us, Medical Records and Rush University Medical Center location pages. Use (888) 352-RUSH for appointment routing, (312) 563-6600 for MyChart help and (312) 942-7262 for Rush University Medical Center medical records.

For the best patient experience, confirm your doctor, department, appointment time, building, insurance status, referral requirements and records needs before visiting. Use MyChart for non-emergency patient portal tasks, but never wait for a portal reply during a medical emergency.