UW Montlake Seattle Medical Center: Doctors, Hours & MyChart

Seattle patient guide for UW Medicine Montlake

UW Montlake Seattle Medical Center: Doctors, Hours, MyChart, Appointments & Patient Help

Use this guide to reach the right UW Medical Center – Montlake service fast: MyChart login, doctor search, appointment scheduling, emergency department, clinic hours, medical records, billing, parking, directions, visitor planning and patient relations. It is written for local Seattle patients and families who need a clear path before calling, driving to Montlake or booking care online.

🏥 1959 NE Pacific St 📍 Seattle, WA 98195 ☎️ Appointments: 206-520-5000 🔐 UW Medicine MyChart
★ Patient help finder
Choose What You Need at UW Medical Center – Montlake

If you searched for uw medical center montlake seattle hospital, you may need the hospital address, doctors, MyChart login, clinic hours, appointment phone number, emergency department, medical records, billing, parking, directions or visitor information. Pick your task below and use the official UW Medicine route instead of relying on old directory pages.

Official route

This finder is not a live hospital scheduling system. It points readers to the best official UW Medicine page or phone route for the selected task.

🔐 MyChart login — use the official UW Medicine portal

Use this for: test results, appointment details, messaging your care team, video visits, medical records and billing details.

☎️

Help desk: UW Medicine lists MyChart technical help at 855-520-5151, Monday–Friday, 8:00 a.m.–6:30 p.m., closed on public holidays.

🔎

Smart move: use UW Medicine’s official MyChart login, not a third-party page, search ad or old patient portal link.

At a glance

UW Medical Center – Montlake Quick Facts for Seattle Patients

UW Medical Center – Montlake is UW Medicine’s major academic medical center on the University of Washington campus in Seattle. The main location address is 1959 NE Pacific Street, Seattle, WA 98195. UW Medicine describes Montlake as a nationally recognized academic health center with more than 70 clinics on the Montlake campus.

The key point for patients is that “hours” depend on the exact service. The Emergency Department at UW Medical Center – Montlake is open 24 hours a day, 7 days a week, but specialty clinics such as neurology, general surgery, heart institute and other outpatient clinics have their own weekday schedules and appointment phone numbers. Always check the specific clinic page before driving.

📍 Main address 1959 NE Pacific St Seattle, WA 98195
📅 Appointments 206-520-5000 Mon–Fri, 7 a.m.–7 p.m.
🔐 Portal MyChart UW Medicine login
🚨 Emergency 206-598-3300 Open 24/7
🧾 Billing help 206-520-0400 or 855-520-0400
Source verification: This guide was checked against official UW Medicine pages for UW Medical Center – Montlake, MyChart, appointment scheduling, doctor search, emergency department, medical records, billing and patient relations. Publish-ready as of May 2026.
Important: UW Medicine clinic hours, visitor rules, parking details, appointment access, provider availability, phone routing and holiday schedules can change. Use the official UW Medicine page for the specific clinic or service before making travel, care or billing decisions.
Page guide

What This UW Montlake Seattle Hospital Guide Covers

Patient portal

UW Medicine MyChart Login for UW Medical Center – Montlake Patients

UW Medicine MyChart is the official patient portal for many UW Medicine services, including UW Medical Center – Montlake. Patients use MyChart to see appointment details, view test results, message care teams, access records, manage some online scheduling, review billing information and connect to scheduled video visits.

For technical help with MyChart, UW Medicine lists 855-520-5151. The listed MyChart support hours are Monday through Friday, 8:00 a.m. to 6:30 p.m., closed on public holidays. Patients can access MyChart through a web browser or the free MyChart app.

Login

Official portal: UW Medicine MyChart.

Use it for account access, appointment details, messages, records and billing tools.

Help desk

Phone: 855-520-5151.

Use this number for technical MyChart access problems, username recovery and password help.

Online scheduling

Some returning patients with a MyChart account may be able to book online, depending on the clinic and provider.

Security

Use the official UW Medicine MyChart link directly. Avoid look-alike pages and search ads that ask for login details.

Portal safety tip: Bookmark the official MyChart page after reaching it from UW Medicine. Never enter medical-login information on unofficial directory pages, ad pages or third-party “hospital login” pages.
Doctor search

How to Find UW Medical Center Montlake Doctors, Specialists and Providers

The official UW Medicine provider search is the best place to look for UW Medical Center – Montlake doctors, specialists, surgeons, primary care connections, specialty clinic providers and advanced practice providers. Instead of searching random review sites first, start with UW Medicine’s doctor search so you can see provider names, specialties and care locations in the official system.

UW Medical Center – Montlake includes many specialty areas, so the right provider often depends on the clinic, diagnosis, referral requirement, insurance plan and whether you are a new or returning patient. Some specialty clinics list a direct appointment phone number, while broader appointment scheduling may go through 206-520-5000.

1

Start with the official UW Medicine Find a Doctor search

Search by doctor name, specialty, condition, clinic or location. This avoids outdated profiles from old directories.

2

Confirm the provider actually sees patients at Montlake

UW Medicine providers may work at Montlake, Northwest, Harborview, Roosevelt, South Lake Union, primary care clinics or partner locations. Check the location carefully.

3

Check whether you need a referral or records

Specialty care may require outside records, imaging, test results, referrals or prior authorization. Ask before scheduling so you do not lose time.

4

Verify insurance and network status

Confirm with both UW Medicine and your health plan before assuming a provider, clinic, procedure or hospital service is in network.

Appointments

UW Medical Center Montlake Appointment Phone Number and Online Scheduling

UW Medicine’s appointment scheduling page lists 206-520-5000 for scheduling by phone, with phone scheduling available Monday through Friday from 7:00 a.m. to 7:00 p.m.. If you have a MyChart account, you may be able to book some appointments online, depending on whether the clinic supports online scheduling for your visit type.

For specialty clinics at UW Medical Center – Montlake, some clinic pages list their own appointment numbers. For example, Montlake clinic pages may show direct phone numbers for services such as neurology, general surgery, heart institute, digestive health and other specialty clinics. If you already know the clinic, use that official clinic page. If you do not know the correct clinic, use UW Medicine’s general appointment route.

Best for new patients

Use UW Medicine’s appointment page, Find a Doctor search or 206-520-5000 when you need help choosing the right clinic or provider.

Best for returning patients

Use MyChart when your clinic allows online booking, appointment cancellation, appointment details or care-team messaging.

Scheduling tip: Before calling, prepare your insurance card, referral details, diagnosis or reason for visit, preferred clinic, provider name, medication list and outside records. This makes routing much easier.
Hours

UW Medical Center Montlake Hours: Hospital, Clinics and Emergency Department

There is no single “UW Montlake hours” answer for every service. The Montlake campus includes the hospital, Emergency Department, pharmacy, specialty clinics, procedural areas, imaging, labs and many outpatient clinics. Each clinic can have its own schedule, and many specialty clinics are weekday-based.

The Emergency Department at UW Medical Center – Montlake is listed as open 24 hours a day, 7 days a week. Some outpatient clinics list weekday clinic hours such as Monday through Friday, 8:00 a.m. to 5:00 p.m., but this varies by clinic. Always check the exact clinic page before driving to Seattle.

Emergency Department

Open: 24 hours a day, 7 days a week.

Contact: 206-598-3300.

Specialty clinics

Many clinics have weekday hours and clinic-specific appointment phone numbers.

Check the clinic page before visiting.

Appointments by phone

206-520-5000

UW Medicine lists phone scheduling Monday–Friday, 7 a.m. to 7 p.m.

MyChart

Returning patients may be able to see appointment details or schedule online when the clinic supports it.

Do not guess hours: Clinic hours, pharmacy hours, holiday hours, visitor hours and procedure check-in times are not always the same as the hospital campus. Use the clinic-specific official page.
Clinics and services

UW Medical Center Montlake Clinics, Departments and Specialty Care in Seattle

UW Medical Center – Montlake has many clinics and services on or connected to the Montlake campus. UW Medicine lists more than 70 clinics on the Montlake campus, including specialty services such as digestive health, emergency medicine, heart institute, maternal fetal medicine, neurology, surgery, urology and other areas of advanced care.

For local users, this matters because the appointment phone number, check-in desk, floor, parking entrance and clinic hours may change from one service to another. A cardiology appointment, neurology visit, surgery consult, emergency visit and maternal-fetal medicine appointment should not be treated like the same building experience.

Heart and transplant care

The Heart Institute at Montlake lists appointment access and returning-patient MyChart scheduling guidance on its official clinic page.

Neurology

The Neurology Clinic at Montlake lists direct appointment information and weekday clinic hours on its official page.

Emergency medicine

The Emergency Department is listed as open 24/7 and has a separate contact number.

Surgery and procedures

Surgery-related clinics may be located in the Surgery Pavilion or other Montlake campus areas. Check the clinic page before arrival.

Emergency care

UW Medical Center Montlake Emergency Department, Urgent Care and When to Call 911

The Emergency Department at UW Medical Center – Montlake is listed as open 24 hours a day, 7 days a week. Its contact number is 206-598-3300. Use emergency care for serious, life-threatening or rapidly worsening symptoms, not routine scheduling questions or non-urgent portal messages.

UW Medicine also has urgent care resources for minor illnesses and injuries. Urgent care is not the same as an emergency department. For chest pain, stroke symptoms, severe breathing trouble, major injury, severe bleeding, suicidal crisis, sudden confusion, or another life-threatening concern, call 911 immediately.

Medical safety note: This page is a navigation guide, not medical advice. If you fear a serious or life-threatening illness or injury, call 911 or use the nearest emergency department.
Records

UW Medicine Medical Records, Images and MyChart Records for Montlake Patients

UW Medicine’s medical records resources explain that patients can use MyChart to access many outpatient and inpatient records from clinic visits or hospital stays at UW Medical Center – Montlake and other UW Medicine-affiliated locations. Not all medical records are available through MyChart, so formal records requests may still be needed.

If you need records for another doctor, insurance, school, legal request, disability documentation or personal files, be specific about what you need. Examples include discharge summaries, visit notes, lab results, imaging reports, operative notes, medication lists, immunization records or full chart records.

1

Check MyChart first

Log in to UW Medicine MyChart and look for the records, results or visit information already available in your account.

2

Use the official medical records page

If MyChart does not show what you need, follow UW Medicine’s official records and images request process.

3

Request the right record type

Include dates of service, clinic, hospital stay, doctor name, imaging type and the exact document needed to reduce delays.

Billing

UW Medicine Billing, Insurance, Payment Plans and Financial Assistance

UW Medicine billing questions may involve hospital services, physician charges, insurance claims, payment plans, MyChart statements or financial assistance. UW Medicine lists Patient Accounts and Support Services at 206-520-0400 or 855-520-0400 for billing-related help.

UW Medicine’s bill-payment resources also mention MyChart as a route for payment plans. If you have a bill question, keep the statement, date of service, account number, insurance card, explanation of benefits and provider or clinic name nearby before calling.

Billing phone

206-520-0400 or 855-520-0400.

Use for Patient Accounts and Support Services questions.

Payment plans

UW Medicine lists MyChart and Patient Accounts as ways to set up payment plans.

Insurance check

Confirm provider, facility, procedure and referral requirements with both UW Medicine and your insurer.

Financial help

Use UW Medicine’s official financial assistance resources if you need help paying your bill.

Directions

UW Medical Center Montlake Parking, Directions, Transit and Shuttle Tips

UW Medical Center – Montlake is at 1959 NE Pacific Street, Seattle, WA 98195. UW Medicine’s location page notes the Triangle Garage is across NE Pacific Street from UW Medical Center – Montlake and is connected by a pedestrian tunnel to the medical center. The page also notes ADA parking in the garage and valet parking on the upper level during listed weekday hours.

Seattle traffic, construction and road closures can affect travel time near Montlake Bridge, NE Pacific Street and the University of Washington campus. UW Medicine advises patients to plan extra travel time for building construction and road closures. Public transit is also available through King County Metro routes, and shuttle services may connect UW Medical Center – Montlake with certain UW Medicine or partner locations.

Driving

Use the official location page for current driving directions and construction notes before heading to Montlake.

Parking

The Triangle Garage is a key patient-parking option connected by tunnel to the medical center.

Transit

UW Medical Center – Montlake is served by many King County Metro bus lines.

Shuttle

UW Medicine describes shuttle options connecting Montlake with UWMC-Roosevelt, Harborview and Fred Hutch South Lake Union routes.

Travel tip: For appointments, do not arrive at the campus at the exact appointment time. Build in time for traffic, parking, tunnel walking, elevators, check-in and clinic-specific forms.
Patient support

UW Medical Center Montlake Visitor Planning, Patient Relations and Complaints

For patient experience concerns, UW Medicine lists Patient Relations – UW Medical Center at 206-598-8382 and the email UWMCares@uw.edu. Use patient relations for compliments, complaints or care-experience concerns after using the appropriate clinical route for urgent medical needs.

Visitor rules and patient-support expectations can change based on hospital policy, infectious disease guidance, unit type, patient condition and time of day. Before visiting a hospitalized patient, confirm the unit, visiting rules, parking, check-in requirement and whether the patient can receive visitors.

Patient Relations

Phone: 206-598-8382.

Email: UWMCares@uw.edu.

Interpreter services

UW Medicine lists interpreter services among patient resources. Ask early if language help is needed.

Visitors

Confirm current unit-specific visitor rules before going to the hospital.

Accessibility

Ask about mobility support, ADA parking, wheelchair access and special arrival needs before the visit.

Map

UW Medical Center – Montlake Map and Directions in Seattle

Use the map below for UW Medical Center – Montlake at 1959 NE Pacific Street, Seattle, WA 98195. Before leaving, confirm the exact clinic, building, floor, parking garage and check-in instructions from your appointment message or MyChart.

Map Search: UW Medical Center – Montlake, 1959 NE Pacific Street, Seattle

FAQs

UW Montlake Seattle Medical Center FAQs About Doctors, Hours and MyChart

What is UW Medical Center – Montlake’s address?

UW Medical Center – Montlake is located at 1959 NE Pacific Street, Seattle, WA 98195. Confirm the exact clinic, floor and parking instructions before your appointment.

What is the UW Medicine MyChart help phone number?

UW Medicine lists MyChart technical help at 855-520-5151. The listed support hours are Monday through Friday, 8:00 a.m. to 6:30 p.m., closed on public holidays.

How do I make an appointment at UW Medical Center – Montlake?

Use UW Medicine’s appointment page, call 206-520-5000 during listed scheduling hours, or sign in to MyChart if your clinic supports online booking for your visit type.

How do I find a UW Medicine doctor at Montlake?

Use the official UW Medicine Find a Doctor search and check the provider’s location, specialty, appointment route and insurance requirements before booking.

Is the UW Medical Center – Montlake Emergency Department open 24 hours?

Yes. UW Medicine lists the Emergency Department at UW Medical Center – Montlake as open 24 hours a day, 7 days a week. For immediate life-threatening emergencies, call 911.

Are all UW Montlake clinics open the same hours?

No. Clinic hours vary by department and service. Some clinics have weekday hours, while the Emergency Department is open 24/7. Always check the specific clinic page.

How do I request UW Medicine medical records?

Check MyChart first for available outpatient and inpatient records, then use UW Medicine’s official medical records and images page if you need a formal request.

What is the UW Medicine billing phone number?

UW Medicine lists Patient Accounts and Support Services at 206-520-0400 or 855-520-0400 for billing and payment-support questions.

Where should I park at UW Medical Center – Montlake?

UW Medicine’s Montlake page describes the Triangle Garage as an underground garage across NE Pacific Street from the medical center, connected by a pedestrian tunnel. Confirm current parking details before arrival.

Who do I contact for a complaint or compliment about UW Medical Center?

UW Medicine lists Patient Relations – UW Medical Center at 206-598-8382 and UWMCares@uw.edu for compliments, complaints and patient-experience concerns.

Medical and Editorial Disclaimer

This guide is for patient navigation and informational purposes only. It is not medical advice, diagnosis, treatment, insurance advice or an official UW Medicine page. For medical emergencies, call 911. For appointments, MyChart, billing, records, parking, visitor rules and clinic hours, use UW Medicine’s official website, MyChart or official phone numbers.

Final summary

UW Montlake Seattle Medical Center Patient Help Summary

For UW Medical Center – Montlake, the safest starting points are the official UW Medicine Montlake location page, MyChart login, Find a Doctor search, appointment scheduling page, Emergency Department page, medical records page, billing resources and patient relations page. The main address is 1959 NE Pacific Street, Seattle, WA 98195. For appointment scheduling, use 206-520-5000. For MyChart technical help, use 855-520-5151. For emergency department contact, UW Medicine lists 206-598-3300.

The most important rule is to match the service to the correct route. MyChart is good for portal access and many non-emergency patient tasks. The appointment line is useful when you need scheduling support. The provider search helps you find doctors and specialists. The emergency department is for serious or urgent medical conditions, and 911 should be used for immediate life-threatening emergencies.

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