Santa Clara Valley Medical Center: Doctors, Hours, MyChart, Phone, Appointments & Patient Help
Use this local guide to find the right Santa Clara Valley Medical Center path fast: doctors, hospital hours, myHealth Online MyChart login, appointment phone number, medical records, emergency care, Valley Connection, patient services, directions, billing questions and official Santa Clara Valley Healthcare resources in San Jose, California.
If you searched for santa clara valley medical center, you may need the hospital phone number, doctors, appointment scheduling, myHealth Online MyChart access, medical records, directions, primary care help, specialty care, emergency care, or patient services. Pick your task below and use the official Santa Clara Valley Medical Center route instead of outdated directory pages.
This finder is not a live hospital system. It points readers to the best official Santa Clara Valley Medical Center resource for common patient tasks.
🔐 myHealth Online / MyChart Login — use the official SCVMC patient portal
Use this for: viewing test results, requesting prescription refills, making appointments and messaging your doctor.
Mobile app: download the MyChart app and select Santa Clara Valley Medical Center as your healthcare provider.
Smart move: use the official myHealth Online portal, not a random MyChart page from another Valley or county health system.
Santa Clara Valley Medical Center Quick Facts: Doctors, Hours, Phone and MyChart
Santa Clara Valley Medical Center is a major public hospital and healthcare campus in San Jose, California. The official hospital phone directory lists the main campus at 751 S. Bascom Ave, San Jose, CA 95128, with the main phone number (408) 885-5000 and TTY phone (408) 971-4068.
The patient portal is called myHealth Online. Santa Clara Valley Medical Center explains that myHealth Online is a customized version of MyChart. Patients can use the myHealth Online website and the MyChart mobile app to view test results, request prescription refills, make appointments and message their doctor.
What This Santa Clara Valley Medical Center Guide Covers
Santa Clara Valley Medical Center MyChart Login: Use myHealth Online
Many patients search for “Santa Clara Valley Medical Center MyChart,” but the official patient portal name is myHealth Online. SCVMC describes myHealth Online as an easy-to-use secure website and a customized version of MyChart. Patients can access it through the website or through the MyChart mobile app after selecting Santa Clara Valley Medical Center as the healthcare provider.
Use myHealth Online for routine, non-emergency patient tasks such as reviewing test results, requesting medication refills, making an appointment, messaging your doctor and viewing health information. It can save time compared with calling for every routine task, but it is not a replacement for emergency care or same-day urgent symptoms.
Official portal: myHealth Online.
Use the official SCVMC portal at myhealthonline.sccgov.org.
Download the MyChart app and select Santa Clara Valley Medical Center as your healthcare provider.
View test results, request prescription refills, make appointments and message your doctor.
Use the official portal only. Do not enter your username or password on look-alike pages or ad links.
Santa Clara Valley Medical Center Doctors, Providers and Specialists Near San Jose
The official Santa Clara Valley Medical Center website includes a Find a Provider route for patients who need doctors, specialists and healthcare professionals. This is the safest place to start for searches like “Santa Clara Valley Medical Center doctors,” “SCVMC provider search,” “Valley Medical Center San Jose doctors,” “primary care doctor San Jose,” and “specialists at Santa Clara Valley Medical Center.”
Before choosing a doctor, check whether the provider is available at the main hospital, Valley Specialty Center, a Valley Health Center or another Santa Clara Valley Healthcare location. For many patients, primary care provider selection, referral approval, health plan rules and specialty scheduling all affect how quickly an appointment can be made.
Start with the official Find a Provider page
Use the SCVMC provider search instead of outdated third-party doctor pages. Search by provider name, specialty, service or location when available.
Confirm whether you need a primary care provider or specialist
Primary care is often the entry point for routine care, referrals and ongoing management. Specialty care may require a referral or approval depending on your health plan.
Use Valley Connection for primary care appointment help
Valley Connection is the appointment line for SCVMC primary care clinics. Call 1 (888) 334-1000 and keep your Medical Record Number ready if you have one.
Prepare records before specialist visits
Bring medication lists, lab results, imaging reports, referral information, insurance details and questions for the provider.
Santa Clara Valley Medical Center Appointments: Call Valley Connection at 1 (888) 334-1000
Valley Connection is the appointment line for Santa Clara Valley Medical Center’s primary care clinics. The official Make an Appointment page says patients can call 1 (888) 334-1000. It also notes options in English, Spanish, Vietnamese and other languages.
Valley Connection hours are listed as Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday and Sunday from 8:00 a.m. to 4:30 p.m.. The appointment line is closed on Thanksgiving, the day after Thanksgiving, Christmas and New Year’s Day.
If you already have an SCVMC primary care provider
Call Valley Connection to make or cancel an appointment. Have your Medical Record Number ready, choose your preferred language, and follow the prompts for sick visits, routine visits, follow-up appointments, well child visits, OB/GYN, specialists, dental appointments or rescheduling.
If you do not have an SCVMC primary care provider
If you have been seen at one of the clinics or do not have a health plan, Valley Connection can help with appointment information. If you have a health plan, you may need to contact the plan to select a primary care provider.
Santa Clara Valley Medical Center Phone Number, TTY and Patient Contact Routes
The official Santa Clara Valley Medical Center phone directory lists the main hospital phone number as (408) 885-5000. The TTY phone number is (408) 971-4068. For primary care appointment help, use Valley Connection at 1 (888) 334-1000.
Do not use one number for every task. The main hospital number is useful for general routing, but appointment scheduling, medical records, patient portal access, billing, specialty clinics and emergency concerns may need different routes. Start with the official SCVMC contact or service page connected to your task.
(408) 885-5000
Use for Santa Clara Valley Medical Center main phone routing.
(408) 971-4068
Use the official TTY number listed in the SCVMC phone directory.
1 (888) 334-1000
Use Valley Connection for primary care clinic appointment help.
(408) 885-5170
Use for Release of Information fax instructions when requesting records.
Santa Clara Valley Medical Center Hours, Appointment Line Hours and Department Hours
Hospital campuses often operate differently from outpatient clinics, phone lines, medical records departments and specialty services. Santa Clara Valley Medical Center is a hospital campus, but the hours most patients need are usually tied to a specific task: appointment line hours, clinic hours, pharmacy hours, laboratory hours, specialty clinic hours, visitor access or department-specific instructions.
For appointments, Valley Connection hours are listed as Monday through Friday from 7:00 a.m. to 7:00 p.m., and Saturday and Sunday from 8:00 a.m. to 4:30 p.m. For the hospital or a specific service, verify the service page or call before visiting because outpatient departments may not follow the same schedule as the hospital campus.
Monday–Friday: 7:00 a.m. to 7:00 p.m.
Use for primary care clinic appointment help.
Saturday–Sunday: 8:00 a.m. to 4:30 p.m.
Closed on Thanksgiving, day after Thanksgiving, Christmas and New Year’s Day.
Confirm the specific department before visiting. Lab, clinic, imaging, records and pharmacy access may have separate hours.
Visitor rules and entrance instructions can change. Check official patient and visitor resources before traveling.
Santa Clara Valley Medical Center Primary Care, Specialty Care, Emergency Care and Valley Health Centers
Santa Clara Valley Medical Center connects patients with doctors, specialists, healthcare professionals and Valley Health Center locations throughout Santa Clara County. Common searches include “Santa Clara Valley Medical Center doctors near me,” “SCVMC specialists,” “Valley Specialty Center,” “SCVMC primary care,” “Santa Clara Valley Healthcare locations,” and “Valley Health Center near me.”
The right starting point depends on your need. Use primary care for routine care, preventive care, chronic condition follow-up and referrals. Use specialty services when your primary care provider or health plan directs you to a specialist. Use emergency services for serious symptoms, injury or immediate danger. Use myHealth Online for routine portal tasks when it is safe to wait.
Use for routine visits, chronic condition follow-up, preventive care, referrals, medication review and sick visits.
Use for provider-referred care, complex conditions, specialty clinics and Valley Specialty Center services.
Use the official locations search to find main campus and Valley Health Center directions throughout Santa Clara County.
Use myHealth Online for test results, medication refills, appointment requests and non-emergency messages.
Santa Clara Valley Medical Center Medical Records Request and Release of Information
Santa Clara Valley Medical Center’s medical records page lists the Health Information Management Department Release of Information address as 751 S. Bascom Ave., Room 1C037, San Jose, CA 95128. The department is described as being on the first floor of SCVMC, across from Elevator C.
For fax requests, the official page lists (408) 885-5170 with attention to Release of Information. Before requesting records, know what you need: visit notes, discharge summary, immunization history, lab results, imaging reports, medication list, specialist notes, billing records or a complete chart copy.
Start with the official medical records page
Use SCVMC’s official requesting medical records instructions instead of third-party forms or old PDFs.
Use the correct Release of Information details
The official mail or in-person address is 751 S. Bascom Ave., Room 1C037, San Jose, CA 95128.
Be specific about dates and record types
Include date of service, clinic or hospital department, provider name and exact record type to reduce delays.
Santa Clara Valley Medical Center Address, Directions, Parking and Visit Tips
The main Santa Clara Valley Medical Center campus address is 751 S. Bascom Ave, San Jose, CA 95128. Before visiting, confirm whether your appointment is at the main hospital, Valley Specialty Center, a Valley Health Center, a clinic building, a laboratory, radiology, pharmacy or another Santa Clara Valley Healthcare location.
Bring photo ID, insurance card, Medical Record Number if available, medication list, referral documents, previous records, imaging reports and appointment confirmation. If you are going to a specialist, write down symptoms, dates, previous treatments, test results and your main questions before the visit.
751 S. Bascom Ave, San Jose, CA 95128
Use the official location page for current campus directions.
Confirm building, department, arrival time, parking, check-in desk and whether forms are needed.
ID, insurance card, Medical Record Number, medication list, referral, records and appointment confirmation.
Plan extra time for traffic, parking, campus navigation and check-in, especially for first visits.
Santa Clara Valley Medical Center Emergency Care and When Not to Wait for MyChart
myHealth Online and routine appointment lines are not emergency services. If you have chest pain, trouble breathing, stroke symptoms, severe bleeding, major injury, sudden confusion, suicidal crisis or another life-threatening concern, call 911 or go to the nearest emergency department.
For urgent but not clearly life-threatening concerns, use the appropriate doctor, urgent care, nurse advice, health plan or official care route. If symptoms are getting worse quickly, do not wait for a portal message or appointment-line call-back.
Official Santa Clara Valley Medical Center Links for Doctors, Hours, MyChart and Phone Help
Use these official SCVMC resources for patient access. They are safer than third-party directories because hospital phone routing, portal access, appointment hours, medical records instructions and provider listings can change.
Santa Clara Valley Medical Center
Main hospital website for patient services, doctors, locations and hospital information.
Open SCVMC WebsitemyHealth Online
Use for MyChart-powered portal access, results, refills, appointments and doctor messages.
Open PortalFind a Provider
Use to search Santa Clara Valley Medical Center doctors, specialists and healthcare professionals.
Find ProvidersMake an Appointment
Use for Valley Connection appointment hours, phone number and appointment instructions.
Appointment HelpPhone Directory
Use for main hospital phone number, TTY phone and contact routing.
Phone DirectoryMedical Records
Use for Release of Information instructions, mailing address and fax details.
Request RecordsSanta Clara Valley Medical Center Map and Directions to 751 S. Bascom Ave San Jose
Use the map below for the main Santa Clara Valley Medical Center campus. Always verify your exact building, clinic, department, parking instructions and arrival time before traveling.
Map Search: Santa Clara Valley Medical Center, 751 S. Bascom Ave, San Jose, CA
Santa Clara Valley Medical Center FAQs About Doctors, Hours, MyChart and Phone Numbers
What is the Santa Clara Valley Medical Center phone number?
The main Santa Clara Valley Medical Center phone number is (408) 885-5000. The TTY phone number listed by SCVMC is (408) 971-4068.
Where is Santa Clara Valley Medical Center located?
The main campus is located at 751 S. Bascom Ave, San Jose, CA 95128. Confirm your exact clinic, building or department before visiting.
Is Santa Clara Valley Medical Center MyChart called myHealth Online?
Yes. SCVMC describes myHealth Online as a customized version of MyChart. Patients can use the myHealth Online website or the MyChart mobile app after selecting Santa Clara Valley Medical Center.
How do I make an appointment at Santa Clara Valley Medical Center?
Call Valley Connection at 1 (888) 334-1000 for Santa Clara Valley Medical Center primary care clinic appointment help. Keep your Medical Record Number ready if you have one.
What are Valley Connection appointment line hours?
Valley Connection hours are listed as Monday through Friday from 7:00 a.m. to 7:00 p.m., and Saturday and Sunday from 8:00 a.m. to 4:30 p.m. It is closed on Thanksgiving, the day after Thanksgiving, Christmas and New Year’s Day.
How do I find Santa Clara Valley Medical Center doctors?
Use the official SCVMC Find a Provider route from the Santa Clara Valley Medical Center website. Search by provider, specialty, location or service when available, then confirm appointment and referral requirements.
How do I request Santa Clara Valley Medical Center medical records?
Use the official Requesting Medical Records page. SCVMC lists Release of Information at 751 S. Bascom Ave., Room 1C037, San Jose, CA 95128, and fax (408) 885-5170.
Can I use myHealth Online for emergencies?
No. myHealth Online is not for emergencies. Call 911 or go to the nearest emergency department for severe symptoms, immediate danger or life-threatening concerns.
Is Santa Clara Valley Medical Center part of Santa Clara Valley Healthcare?
Yes. Santa Clara Valley Medical Center is part of Santa Clara Valley Healthcare and the County of Santa Clara health system.
Medical and Editorial Disclaimer
This guide is for patient navigation and informational purposes only. It is not medical advice, diagnosis, treatment, insurance advice or an official Santa Clara Valley Medical Center page. For emergencies, call 911. For appointments, doctors, hours, medical records, MyChart access and patient services, use official Santa Clara Valley Medical Center and Santa Clara Valley Healthcare resources.
Santa Clara Valley Medical Center Patient Help Summary
For Santa Clara Valley Medical Center in San Jose, start with the official SCVMC website, myHealth Online, Find a Provider, Make an Appointment, Phone Directory and Medical Records pages. The main hospital address is 751 S. Bascom Ave, San Jose, CA 95128. The main phone number is (408) 885-5000, and Valley Connection appointment help is available at 1 (888) 334-1000.
Use myHealth Online for routine MyChart-powered portal tasks such as test results, prescription refills, appointments and doctor messages. Use Valley Connection for primary care appointment help. Use the official medical records page for Release of Information. For severe symptoms or immediate danger, do not wait for a portal reply. Call 911 or use emergency care immediately.