Overlake Medical Center: MyChart, Doctors, Phone, Records, Billing & Visit Help
Searching for Overlake Medical Center MyChart, doctors, phone numbers, appointments, medical records, billing, emergency care, urgent care or directions? This guide gives you the official Overlake Medical Center & Clinics routes for the Bellevue hospital, including MyChart login, doctor search, bill pay, records requests, financial assistance, emergency care and practical steps before you call or visit.
Choose your main task below. Each answer points to the safest official route for MyChart, doctors, appointments, medical records, billing, emergency care, urgent care, visitor help or directions.
🔐 MyChart: Use the Official Overlake Portal
Correct route: Overlake uses MyChart for secure patient access.
Use it for: test results, appointments, medication refills, care-team messages, medical information and bill payment.
MyChart help: call 844-750-8525 or email mychartsupport@overlakehospital.org if you need portal support.
Overlake Medical Center Quick Facts
Overlake Medical Center is located at 1035 116th Ave NE, Bellevue, WA 98004. The official contact page lists the main phone number as 425-688-5000.
Overlake Medical Center & Clinics is a nonprofit healthcare system based in Bellevue, Washington. The official site says Overlake became part of MultiCare Health System in 2024, while continuing to use the Overlake name and serving patients across the Eastside, King County and the North Puget Sound region.
Which Overlake Medical Center Is This Guide About?
This guide is about Overlake Medical Center & Clinics in Bellevue, Washington. Some users search “Overlake Hospital,” “Overlake Medical Center,” “Overlake Hospital Medical Center,” “Overlake Bellevue,” or “Overlake MyChart.” They usually mean the same Bellevue medical center system.
Overlake is now proudly part of MultiCare, but the main patient-facing website, MyChart route and Bellevue hospital name still use Overlake branding. If you see MultiCare pages for Overlake, that can still be official, but for portal, records, billing and hospital details, Overlake’s own official pages are the cleanest starting point.
What This Overlake Medical Center Guide Covers
Does Overlake Medical Center Use MyChart?
Yes. Overlake uses MyChart for patient portal access. The official Overlake patient portal page says patients need internet access and a personal email account to access MyChart.
Overlake’s MyChart login page explains that patients can communicate with their doctor, access test results, request prescription refills and manage appointments. Overlake also uses MyChart for secure online bill payment.
844-750-8525
Use for MyChart help when needed.
mychartsupport@overlakehospital.org
Use for portal support questions when email is appropriate.
What can you do in Overlake MyChart?
Overlake MyChart can help with common patient tasks such as viewing test results, sending messages to your care team, managing appointments, requesting refills, reviewing allergies and medications, accessing records and paying eligible bills.
Use MyChart for non-urgent tasks. If your symptoms are serious, sudden or life-threatening, call 911 instead of sending a portal message.
What if your MyChart login is not working?
Use the “Forgot login information?” option on the official MyChart login page first. If the account still does not work, use the MyChart support phone number or email listed above.
How Do You Find Overlake Medical Center Doctors?
Use Overlake’s official Find a Doctor and location tools when looking for providers. Overlake has primary care, specialty care, urgent care and hospital services across Bellevue and nearby communities.
Because Overlake is now part of MultiCare, you may see both Overlake and MultiCare pages in search results. For Overlake-specific doctors and clinics, the official Overlake website is the safest first stop.
Open the official Find a Doctor page
Use Overlake Find a Doctor to search for providers connected with Overlake.
Search by specialty or care need
Search for primary care, cardiology, urgent care, orthopedics, cancer care, digestive health, women’s health, childbirth, surgery, neurology or other services based on your actual need.
Confirm the exact location
Ask whether your appointment is at the Bellevue hospital, an Overlake clinic, urgent care, specialty office or another location.
Verify insurance and records needed
Before booking, ask whether your exact plan is accepted, whether a referral is required and whether outside records should be sent before the visit.
Doctor search keywords users often need
Patients often search for Overlake primary care, Overlake urgent care, Overlake cardiology, Overlake orthopedics, Overlake cancer center, Overlake maternity, Overlake childbirth center, Overlake digestive health, Overlake neurology, Overlake surgery and Overlake imaging. Use the specialty term that matches your care need.
Overlake Medical Center Phone Numbers and Contact Routes
The main Overlake Medical Center phone number is 425-688-5000. Use the main line for general hospital routing when you do not know which department handles your question.
For faster help, use the most specific official number when your task is clear.
425-688-5000
Use for general Overlake Medical Center routing.
425-688-5643
Use for hospital medical records and continuing care records access.
425-635-6310
Use for outpatient clinic records access for continuing care.
425-688-5124
Monday-Friday, 8 a.m.-4 p.m. on the billing page.
425-467-3740
Use for charity care and financial assistance questions.
425-688-5304
Listed in patient rights resources for language assistance.
425-688-5820
Use if you need more help with patient experience concerns.
425-688-5921
Use for employment and HR questions.
425-688-5525
Use for Overlake Foundation questions.
425-635-6350
Overlake Clinics Downtown Bellevue Urgent Care.
844-750-8525
Use for portal support.
Call 911
Use for life-threatening symptoms.
How Do You Schedule Appointments at Overlake Medical Center?
Scheduling depends on the service you need. A primary care visit, urgent care visit, specialist appointment, imaging test, childbirth appointment, hospital follow-up or medical records request may each use a different route.
For doctor care, start with Overlake’s official Find a Doctor page. For existing patient tasks, use MyChart when eligible. For life-threatening symptoms, do not wait for a callback or portal message. Call 911.
Find clinics, urgent care, hospital services and specialty offices.
What to ask before booking
Ask whether your appointment is at Overlake Medical Center, an Overlake Clinic, an urgent care clinic, an imaging location, a specialty office or a MultiCare-affiliated location. Also ask if you need fasting, a driver, prior authorization, a referral, imaging, outside records or a doctor’s order.
How Do You Request Overlake Medical Center Medical Records?
Overlake’s medical records page directs patients to MyChart and official request forms for record access. For hospital records and continuing care records, the page lists 425-688-5643.
For Overlake Clinics outpatient continuing care records, Overlake lists 425-635-6310. That difference matters because hospital records and clinic records may route through different teams.
Check MyChart first
Log in to Overlake MyChart for available results, appointments, medications, messages and record access.
Open the official medical records page
Use Overlake Medical Records for official record access routes and request forms.
Call the right records team
For Overlake Medical Center hospital records, call 425-688-5643. For Overlake Clinics outpatient records, call 425-635-6310.
Ask for exact record types
Request the date of service, facility, provider, discharge summary, lab result, imaging report, procedure note, medication list or full chart copy as needed.
When MyChart is enough and when formal records are better
MyChart may be enough if you need available results, appointments, messages, medications or basic record access. A formal request is better when another doctor, attorney, school, insurer, caregiver or outside facility needs an official copy.
How Do Overlake Medical Center Billing, Insurance and Bill Pay Work?
Overlake says patients can pay hospital or clinic bills online through MyChart, by phone at 425-688-5124, or by mail. The billing page lists Patient Financial Services mailing information at the Bellevue medical center address.
Hospital billing can be confusing because one visit may involve the hospital, clinic, physician services, labs, imaging, anesthesia, emergency care or other services. Always compare the provider name and date of service before assuming two bills are duplicates.
425-688-5124
Billing questions, Monday-Friday, 8 a.m.-4 p.m.
Why one Overlake visit may create more than one bill
A hospital visit may include facility charges and professional charges. Your statement may come from Overlake, a provider group, a lab, imaging, anesthesia or another service. Review the date of service and provider name carefully.
Does Overlake Offer Financial Assistance or Charity Care?
Yes. Overlake provides financial assistance and charity care resources. The official financial assistance page lists phone 425-467-3740, email charitycare@overlakehospital.org, and options to ask for financial counselors in person or at registration.
If you cannot pay the full balance, do not ignore the bill. Use the official financial assistance route, call billing support, or ask whether you may qualify for charity care, self-pay options or other support.
Use official charity care and financial counselor resources.
425-467-3740
Use for financial assistance questions.
charitycare@overlakehospital.org
Use when email communication is appropriate.
425-688-5124
Use for bill payment or balance questions.
Does Overlake Medical Center Have Emergency and Urgent Care?
Overlake Medical Center has emergency care at its Bellevue hospital, and Overlake Clinics also offers urgent care locations. For life-threatening symptoms, call 911.
Use urgent care for non-life-threatening issues that should not wait for a regular appointment. Use emergency care for severe or sudden symptoms such as chest pain, stroke signs, major trauma, severe breathing problems, heavy bleeding, sudden confusion or loss of consciousness.
Call 911
Use for serious or life-threatening symptoms.
425-688-5000
Use for general hospital routing when appropriate.
425-635-6350
Located at 10223 NE 10th Street, Bellevue, WA 98004.
What Services Is Overlake Medical Center Known For?
Overlake Medical Center & Clinics provides hospital care, primary care, urgent care and specialty services across Bellevue and nearby communities. The official site highlights heart and vascular care, digestive health, childbirth, emergency care, primary care clinics and urgent care clinics.
Because Overlake has hospital services and outpatient clinics, always confirm the exact location before your appointment. The same Overlake brand may appear on hospital, clinic, urgent care and specialty pages.
View primary care for routine visits, prevention, referrals and ongoing care.
View urgent care for non-life-threatening problems that need timely attention.
View heart and vascular care if your need involves heart-related evaluation or follow-up.
View digestive health for GI care, testing and specialist routes.
View childbirth center for maternity and birth-related care.
View cancer care for oncology and treatment support routes.
Visitor, Parking and Before-You-Call Checklist
Before visiting Overlake Medical Center, confirm the department, entrance, patient room, visitor rules, parking plan and appointment instructions. The main hospital address is simple, but the exact entrance or clinic location can still matter.
This checklist is practical because many users know the hospital name but not the exact department. A few minutes of preparation can prevent wrong entrances, missed paperwork and extra phone calls.
Have patient name, date of birth, callback number, doctor name, department, date of service and reason for calling ready.
Bring ID, insurance card, referral, medication list, allergies, prior records, imaging and appointment confirmation.
Know whether you need hospital records, clinic records, a discharge summary, test results, imaging reports or full chart copy.
Have your statement, account number, date of service, insurance card and explanation of benefits ready.
What to bring for a planned hospital visit
Bring a photo ID, insurance card, medication list, allergy list, doctor order, referral or authorization, outside records, imaging reports and a payment method for copay or billing questions.
What caregivers should write down
If you are helping a patient, write down the doctor’s name, clinic or hospital location, room number, department, medication list, allergies, visitor instructions and the questions you want answered.
Common Overlake Medical Center Mistakes That Waste Time
Most avoidable problems come from using the wrong portal link, wrong location, wrong records team or wrong billing route. Use official Overlake links whenever medical, billing or portal information is involved.
Using random MyChart links
Many health systems use MyChart. Use Overlake’s official patient portal page or official Overlake MyChart login before entering private information.
Calling the main line for every task
The main line helps, but billing, records, MyChart support, financial assistance and clinics have more specific routes.
Mixing hospital and clinic records
Overlake lists different numbers for hospital records and Overlake Clinics outpatient records. Use the right one.
Ignoring financial assistance
If you cannot pay, use the official financial assistance route instead of waiting until the bill becomes harder to handle.
Going to the wrong location
Overlake has the Bellevue hospital plus clinics and urgent care locations. Confirm the exact address before leaving.
Using MyChart for emergencies
MyChart is useful, but it is not emergency care. Call 911 for serious or life-threatening symptoms.
Official Overlake Medical Center Links
Use official Overlake links for final decisions. Third-party profiles can help with discovery, but official pages are safer for MyChart, records, billing, doctors, urgent care, locations and patient support.
Overlake Website
Main Overlake Medical Center & Clinics website with hospital, clinic and patient resources.
Open Overlake WebsiteContact Overlake
Main phone, address, HR, foundation and general contact routes.
Open Contact PageMedical Records
MyChart access, request forms, hospital records and clinic record routes.
Request RecordsFinancial Assistance
Charity care, self-pay policy and financial counselor resources.
Financial HelpOverlake Medical Center Map and Directions
Overlake Medical Center is located at 1035 116th Ave NE, Bellevue, WA 98004. Use the map for orientation, but confirm the exact entrance, department, appointment location and parking details before leaving.
Map Search: Overlake Medical Center Bellevue
Overlake Medical Center FAQs
Where is Overlake Medical Center located?
Overlake Medical Center is located at 1035 116th Ave NE, Bellevue, WA 98004.
What is the Overlake Medical Center phone number?
The main Overlake Medical Center phone number is 425-688-5000.
Does Overlake Medical Center use MyChart?
Yes. Overlake uses MyChart for patient portal access. Patients can use MyChart for test results, appointments, refills, messages, records and bill payment.
What is the Overlake MyChart support number?
Overlake MyChart support is listed at 844-750-8525. The support email is mychartsupport@overlakehospital.org.
How do I find doctors at Overlake Medical Center?
Use Overlake’s official Find a Doctor page, then confirm the office location, insurance, appointment availability and records needed with the clinic or provider office.
How do I request Overlake Medical Center medical records?
Start with MyChart for available records. For hospital records or continuing care records, Overlake lists 425-688-5643. For Overlake Clinics outpatient records, it lists 425-635-6310.
How do I pay an Overlake bill?
Use Overlake’s official Billing & Payments page. Overlake says patients can pay online through MyChart, by phone at 425-688-5124, or by mail.
Does Overlake offer financial assistance?
Yes. Overlake’s financial assistance page lists phone 425-467-3740 and email charitycare@overlakehospital.org for financial assistance and charity care questions.
Is Overlake part of MultiCare?
Yes. Overlake became part of MultiCare Health System in 2024. Overlake continues to use the Overlake name and operates as part of MultiCare’s North Puget Sound region.
What should I have ready before calling Overlake?
Have the patient’s full name, date of birth, callback number, doctor name, department, date of service, insurance card and reason for calling ready.
Medical and Editorial Disclaimer
This page is an independent informational guide and is not the official Overlake Medical Center & Clinics or MultiCare website. It does not provide medical advice, diagnosis, treatment, insurance advice or emergency care. Phone numbers, portal details, doctor availability, visitor rules, billing policies, records procedures, insurance participation and patient services can change. Always verify final details with Overlake, your doctor, your insurance provider or emergency services when needed.
Best Way to Use Overlake Medical Center Information in 2026
The best way to use Overlake Medical Center information is to start with official Overlake pages. Use MyChart for portal access, Find a Doctor for providers, Medical Records for official copies, Billing & Payments for statements, Financial Assistance for charity care questions, and the Contact page for the main address and phone number.
For emergencies, call 911. For planned care, confirm your doctor, clinic location, department, entrance, appointment time, insurance, records and payment requirements before leaving. Overlake is a large Bellevue medical system, so the right official link and exact location matter.