Use this quick Harborview Medical Center guide before going to the Seattle campus for emergency care, trauma care, burn care, a clinic appointment, surgery, medical records, billing, parking, or visiting a patient. It puts the most useful patient details first: phone numbers, UW Medicine MyChart, ER contact, parking garages, records, financial assistance, and official links.
Do not wait for a portal message, directory page, or phone transfer if you have chest pain, stroke symptoms, severe breathing trouble, major trauma, serious burns, heavy bleeding, overdose, suicidal crisis, or any rapidly worsening emergency.
Quick Answer: Most-Needed Harborview Medical Center Details
Seattle, WA 98104
What to Do First Before You Go to Harborview Medical Center
Harborview Medical Center is a major UW Medicine hospital in Seattle’s First Hill area. Patients may come for emergency care, trauma care, burn care, surgery, specialty clinics, neurology, heart care, rehabilitation, mental health care, addiction-related care, public health services, imaging, lab work, or follow-up appointments. Because Harborview is a large hospital campus, the most practical step is to identify your exact reason for going before you start driving.
Call 911 or go to the nearest emergency room. Harborview’s Emergency Department is listed as open 24 hours a day, 7 days a week, but life-threatening symptoms should not wait for a phone answer.
Use UW Medicine MyChart or call the appointment line at 206-520-5000 when your clinic instructions point you there. Confirm building, floor, clinic name, arrival time, and parking route.
Use UW Medicine’s medical records and images request process. ROI phone is 206-744-9000, fax is 206-744-9997, and email is uwmedroi@uw.edu.
Use MyChart for bill tools and financial assistance requests where available. UW Medicine also lists financial counseling support at 206-744-3084.
UW Medicine MyChart for Harborview Patients
Harborview Medical Center patients use UW Medicine MyChart for many routine digital tasks. MyChart is especially helpful after an emergency visit, hospitalization, surgery, burn care, trauma follow-up, imaging test, or specialty clinic appointment because it can keep care instructions, results, messages, and billing tools in one secure place.
Use UW Medicine MyChart for these common tasks
- Appointments: book or view appointments online when available.
- eCheck-In: check in before an appointment to reduce paperwork at arrival.
- Billing: pay bills, sign up for paperless statements, view billing letters, and request financial assistance.
- Care-team messages: send non-urgent questions to participating clinics.
- Prescriptions: request prescription refills when permitted by the care team.
- Results and records: view lab results and health records that are available in the portal.
- Proxy access: manage approved access for a child or another adult when UW Medicine allows it.
🔐 MyChart safety tip
MyChart is useful for routine care, but it is not an emergency service. Do not send portal messages for chest pain, stroke symptoms, major injury, severe burns, suicidal crisis, uncontrolled bleeding, or rapidly worsening symptoms.
If you cannot access your account, use the official UW Medicine MyChart help route rather than random portal links from search results. UW Medicine lists MyChart technical help at 855-520-5151. If the issue is about a bill or records rather than login access, the correct route may be billing support, ROI, or the clinic that ordered the service.
Medical Records & Images: Harborview ROI Process
Patients often need Harborview records after emergency care, trauma care, burn treatment, surgery, hospitalization, imaging, disability paperwork, legal needs, insurance review, workers’ compensation, school requirements, or care transfer to another doctor. UW Medicine lists its medical records and images request process through Release of Information.
Harborview / UW Medicine records contact
- Release of Information phone: 206-744-9000
- Records fax: 206-744-9997
- Records email: uwmedroi@uw.edu
- Care locations covered: Harborview Medical Center, UW Medical Center campuses, UW Medicine Primary Care, and other listed UW Medicine locations.
Practical records checklist
- Check MyChart first if you only need available visit summaries, labs, or standard health information.
- Use the official UW Medicine records request process if you need formal copies, outside-provider transfer, imaging, legal records, or a complete date range.
- Include the patient’s full legal name, date of birth, phone number, medical record number if known, treatment dates, and requested record type.
- Be specific: ER note, discharge summary, imaging report, operative note, clinic note, lab result, billing record, or full record range.
- Keep a copy of the request and confirmation details in case you need to follow up.
📄 Records tip that saves time
If another doctor needs records quickly, ask that doctor’s office whether they can request the records directly through its provider workflow. For personal copies, avoid vague wording like “send everything” unless a full chart is truly required.
Harborview Medical Center Parking: Garages, Rates & Planning Tips
Parking around Harborview can be stressful because the hospital sits in a busy Seattle medical and downtown-adjacent area. UW Medicine lists two main Harborview parking garages: View Park Garage/P1 on Eighth Avenue between Alder and Jefferson streets, and Ninth and Jefferson Building garage/P2 on Terry Avenue between Jefferson and James streets. UW Medicine states these garages are open 24 hours a day, seven days a week.
Harborview parking garages listed by UW Medicine
Located on Eighth Avenue between Alder and Jefferson streets. Useful for general hospital access depending on your clinic or destination.
Located on Terry Avenue between Jefferson and James streets. This may be more convenient for some Ninth and Jefferson Building appointments.
Harborview parking rates listed by UW Medicine
| Time Parked | Patient / Visitor Rate | Public Rate |
|---|---|---|
| 0–30 minutes | Free | Free |
| 31–60 minutes | $4 | $8 |
| 1–3 hours | $5 | $10 |
| 3–4 hours | $7 | $14 |
| 4–6 hours | $12 | $24 |
| 6–7 hours | $15 | $30 |
| 7–24 hours | $20 | $40 |
| 1-week family pass | $40 | Patients / visitors only |
| Lost ticket | $20 | $40 |
🅿️ Parking workflow that helps
Before leaving your car, take a phone photo of the garage name, level, row, and elevator area. Bring your ticket with you and ask the clinic, unit, or nurses’ station whether any patient/visitor rate, validation, or family-pass option applies to your visit.
Harborview ER, Trauma, Burn Care & Urgent Care Reality
Harborview is widely used for high-acuity emergency, trauma, and burn-related care in the Pacific Northwest. UW Medicine describes Harborview as a public/safety-net hospital and the region’s only level one adult and pediatric trauma center and burn center. That makes the Emergency Department different from a small community ER or outpatient clinic.
The Emergency Department works by triage. That means the order of treatment is based on clinical urgency, not just arrival time. A patient arriving by ambulance with major trauma, a severe burn, stroke symptoms, chest pain, uncontrolled bleeding, sepsis concern, or airway trouble may be treated before someone who arrived earlier with a less urgent condition. This can feel frustrating for families in the waiting area, but it is the safety system emergency departments use to protect the most unstable patients.
Chest pain, stroke symptoms, severe breathing trouble, major trauma, serious burns, head injury, heavy bleeding, seizure, sudden confusion, overdose, suicidal crisis, or rapidly worsening symptoms.
Minor cuts, mild flu symptoms, simple rashes, mild sprains, ear pain, routine infections, or stable non-life-threatening problems when urgent care is appropriate and available.
What to bring to Harborview ER
- Photo ID and insurance card, if available.
- Medication list with doses, allergies, pharmacy name, and recent changes.
- Recent discharge papers, imaging reports, or specialist notes if relevant.
- Phone charger and emergency contact information.
- Power-of-attorney, health care directive, guardianship, or caregiver paperwork if you manage care for someone else.
Visitor Planning: Family Support, Unit Rules & What to Confirm
Visitor rules at a large trauma and safety-net hospital can vary by unit, infection-control status, patient preference, clinical condition, and hospital operations. Before going to Harborview, confirm the patient’s building, unit, room if available, visitor limit, age rules, and whether the patient is currently able to receive visitors.
Call the unit or ask the patient/family contact for the exact location. Harborview has multiple buildings and nearby clinical sites, so “Harborview” alone may not be enough for wayfinding.
Avoid visiting with fever, vomiting, diarrhea, cough, sore throat, flu-like symptoms, or another contagious illness. Hospital patients may be highly vulnerable.
Flowers, plants, balloons, food, blankets, and gifts may be restricted in certain units, especially critical care, burn care, respiratory isolation, or infection-control settings.
Bring a notebook if you are helping a patient go home. Write down medications, wound care, follow-up visits, equipment, warning signs, and who to call after discharge.
👨👩👧 Family support tip
If the patient is in trauma, burn, ICU, or a monitored unit, expect care-team interruptions. Visitors may be asked to step out for procedures, shift changes, privacy, imaging, dressing changes, or urgent care needs.
Billing, Payment Plans & Financial Assistance at UW Medicine
Harborview billing may involve hospital facility charges, professional charges, emergency services, lab work, imaging, surgery, anesthesia, specialist consults, or follow-up care. A single visit can produce more than one insurance explanation or statement. Before paying a large balance, confirm whether insurance has finished processing, whether the statement is for the facility or a provider, and whether financial assistance or a payment plan is available.
Useful UW Medicine billing and assistance details
- Financial counseling: UW Medicine lists financial counselors at 206-744-3084.
- Payment plans: UW Medicine lists interest-free payment plans through MyChart or by calling Patient Accounts and Support Services.
- Financial assistance: UW Medicine states assistance may be available for eligible patients up to 400% of the Federal Poverty Level, adjusted for family size after third-party coverage is exhausted.
- Application route: UW Medicine says Harborview patients can apply online through MyChart or apply by mail, fax, or in person with the required application and supporting income information.
- Discounts: UW Medicine lists uninsured or non-covered-service discount options for eligible services after the stated policy date.
💡 Billing tip before paying
Save every bill, estimate, insurance explanation of benefits, payment receipt, and reference number from phone calls. If a balance looks wrong, request clarification before paying and ask whether financial assistance, a payment plan, or an uninsured discount might apply.
Official Harborview Medical Center Links
Use official UW Medicine pages for current details because phone routing, parking rates, visitor rules, MyChart features, records procedures, billing policies, and clinic locations can change.
Frequently Asked Questions
What is Harborview Medical Center’s main phone number?
UW Medicine lists Harborview Medical Center’s main phone number as 206-744-3000. For life-threatening emergencies, call 911 instead of calling the main hospital number.
What is the address for Harborview Medical Center?
Harborview Medical Center is located at 325 9th Ave, Seattle, WA 98104. Confirm your exact building, clinic, entrance, floor, and parking garage before traveling.
Does Harborview Medical Center use MyChart?
Yes. Harborview is part of UW Medicine, and UW Medicine uses MyChart for appointments, eCheck-In, bill payment, financial assistance requests, messages, prescription refills, lab results, and health records.
What is Harborview Emergency Department’s phone number?
UW Medicine lists the Emergency Department at Harborview contact as 206-744-3074. For serious or life-threatening symptoms, call 911 immediately.
Is Harborview open 24 hours?
UW Medicine lists Harborview Medical Center as always open, 24 hours a day, 7 days a week. Individual clinics may have separate appointment hours.
Where should I park at Harborview Medical Center?
UW Medicine lists two main Harborview garages: View Park Garage/P1 on Eighth Avenue between Alder and Jefferson streets, and Ninth and Jefferson Building garage/P2 on Terry Avenue between Jefferson and James streets.
How much is Harborview patient or visitor parking?
UW Medicine lists patient/visitor parking rates from free for 0–30 minutes to $20 for 7–24 hours, plus a $40 one-week family pass for patients and visitors and a $20 lost-ticket fee for patients/visitors. Confirm current rates on UW Medicine’s official Harborview page before visiting.
How do I request Harborview medical records?
Use UW Medicine’s official medical records and images request process. UW Medicine lists Release of Information at 206-744-9000, fax 206-744-9997, and email uwmedroi@uw.edu.
Does UW Medicine offer financial assistance for Harborview patients?
Yes. UW Medicine lists financial assistance, discounts, and payment plans for eligible patients. Harborview patients can apply through MyChart or by mail, fax, or in person with the required application and supporting documents.
Can I bring flowers, food, or gifts to a Harborview patient?
Ask the patient’s unit first. Some units may restrict flowers, plants, balloons, outside food, or gifts because of patient condition, infection-control rules, critical care needs, or burn/trauma unit requirements.
🔗 Related Washington Medical Center Guides
Only verified existing internal pages are linked below.
UW Medical Center – Montlake Valley Medical Center