Montefiore Medical Center: MyChart, Doctors & Phone 2026

Bronx patient guide

Montefiore Medical Center MyChart, Doctors, Phone, Records & Patient Help

Need Montefiore Medical Center MyChart login, doctor search, appointment help, phone number, emergency department details, medical records, billing or directions? This guide gives you the official Montefiore Einstein routes in one clean place, so you can stop jumping between old phone lists and get to the right patient resource faster.

🏥 111 East 210th Street ☎️ 718-920-4321 🔐 Montefiore MyChart 📍 Bronx, NY 10467
★ Patient help finder
Choose Your Montefiore Patient Need

Montefiore is a large health system, so the “right” number depends on what you need. Use the selector below for MyChart, doctors, appointments, hospital phone routing, medical records, billing, emergency care or directions.

🔐 Montefiore MyChart login and portal help

Use this for: appointments, video visits, test results, doctor messages, prescription refills and proxy access.

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Access: Montefiore MyChart is available on the website or mobile app, and Montefiore says it is available in English and Spanish.

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Tip: new Montefiore patients can call 1-800-MD-MONTE, also written as 800-636-6684, for help getting started.

At a glance

Montefiore Medical Center Quick Facts

Montefiore Medical Center’s main Bronx campus listing is 111 East 210th Street, Bronx, NY 10467. Montefiore Einstein also lists the patient-care phone number as 718-920-4321. For many users, this is the best starting point when the exact department is not clear.

Montefiore is more than one building. Montefiore Health System says it includes 10 hospitals and more than 200 outpatient ambulatory care sites. That is why checking the exact doctor, location, campus and phone route matters before driving across the Bronx or scheduling care.

📍 Main campus 111 E 210th St Bronx, NY 10467
☎️ Patient care 718-920-4321 Main routing number
🔐 Portal MyChart English and Spanish
👨‍⚕️ Doctors Find a Doctor Name, specialty, condition, location
🚨 ED phone 718-920-5731 Montefiore Hospital ED
Source verification: Official details were checked from Montefiore Einstein MyChart, Find a Doctor, Medical Records, Pay Bills Online, Emergency Medicine Contact, Montefiore Health System and Montefiore Einstein location sources. Publish-ready as of May 2026.
Page guide

What This Montefiore Medical Center Guide Covers

Patient portal

Does Montefiore Medical Center Use MyChart?

Yes. Montefiore uses Montefiore MyChart for patient portal access. Patients can use it for in-person and virtual care, doctor messages, test results, health records, medications and appointment-related tasks.

Montefiore says MyChart is free, available 24/7 from a computer, tablet or smartphone, and available in English and Spanish. That makes it the safest first stop for non-urgent portal tasks, especially if you need records, results or secure messages.

Portal name

Montefiore MyChart

Use it for appointment requests, video visits, records, messages, results and medication tools.

New patients

1-800-MD-MONTE

Also written as 800-636-6684. Montefiore lists this route for new patients getting started.

Proxy access

MyChart can support managing dependents’ care through MyChart Proxy Access when eligible.

Smart search

Search “Montefiore MyChart” rather than a generic portal phrase, so you land on the official login page.

Portal safety tip: Use only the official Montefiore MyChart login page. Do not enter your medical login details on third-party “MyChart finder” pages or ads.
Doctors and specialists

How Do You Find Montefiore Doctors?

Use Montefiore Einstein’s official Find a Doctor directory. It lets users search by doctor name, specialty, condition or location, which is much safer than relying on old phone-list pages.

Montefiore covers many campuses and outpatient sites. A doctor may be affiliated with Montefiore Medical Center but see patients at a different office. Always check the exact office address, phone number, insurance participation and appointment route before you travel.

1

Start with the official physician directory

Search by specialty, condition, doctor name or location. Use filters where available so you do not end up with the wrong campus.

2

Confirm the doctor’s actual office location

Montefiore has the Moses Campus, Einstein Campus, Wakefield Campus, Westchester Square and many outpatient locations. Read the address twice.

3

Ask about insurance and referrals

Call your insurance plan and the doctor’s office before assuming the visit is covered. Some specialty visits may need a referral.

Bronx patient tip: If your appointment says “Montefiore Medical Center,” do not assume every office is at 111 East 210th Street. Many specialty clinics and physician offices are nearby but not in the same building.
Phone numbers

What Is Montefiore Medical Center Phone Number?

The main Montefiore Einstein patient-care phone number listed on the site is 718-920-4321. Use it when you need general routing or are unsure which department handles your question.

For a true emergency, call 911. For the Montefiore Hospital Emergency Department at 111 East 210th Street, the official emergency medicine page lists 718-920-5731 and notes it is open 24 hours.

Patient care / main routing

718-920-4321

Use for general Montefiore Einstein patient-care routing.

New patients

800-636-6684

Also written as 1-800-MD-MONTE.

Emergency department

718-920-5731

Montefiore Hospital ED at 111 East 210th Street.

Price estimate help

914-378-6445

Listed for detailed estimated out-of-pocket questions.

Hospital billing

718-405-4000

Listed by Montefiore Children’s Hospital billing guidance for hospital/outpatient facility billing.

Physician billing

718-405-4151

Listed for professional services billing in related Montefiore billing guidance.

Calling tip: Before calling, write down your date of birth, appointment date, doctor name, campus, insurance plan and the exact question. Big hospitals route calls faster when you start specific.
Appointments

How Do Montefiore Appointments and Referrals Work?

Appointment routing depends on whether you are a new patient, an existing patient, or looking for a specific specialty. New patients can start with Find a Doctor or 1-800-MD-MONTE. Existing patients may use Montefiore MyChart for appointment and messaging tools.

For specialty care, ask whether you need a referral, prior authorization, outside records or imaging before the visit. Getting the paperwork right can save weeks of frustration.

New patient

Use Find a Doctor or call 1-800-MD-MONTE to start care with Montefiore.

Existing patient

Use MyChart for appointment requests, messages, video visits and care-team communication when available.

Specialist visit

Ask about referral, insurance authorization, records, imaging and which campus you should visit.

Bring with you

Photo ID, insurance card, medication list, referral/order, records and your appointment confirmation.

Emergency care

Does Montefiore Medical Center Have an Emergency Department?

Yes. Montefiore Hospital Emergency Department is listed at 111 East 210th Street, Bronx, NY 10467-2401. The official emergency medicine page lists the phone number as 718-920-5731 and says it is open 24 hours.

The ED entrance is described as being on Bainbridge Avenue between Gun Hill Road and East 210th Street. If you are dealing with a life-threatening emergency, call 911 rather than searching online.

Emergency warning: Call 911 for chest pain, stroke symptoms, severe breathing trouble, major injury, heavy bleeding, suicidal crisis, sudden confusion, severe allergic reaction or any immediate danger. Do not wait for a MyChart reply.
Records

How Do You Request Medical Records From Montefiore?

Montefiore Einstein says medical records and radiology or diagnostic images can be requested through your provider’s office, by mail, or in person through Health Information Management locations. You or your authorized representative must show valid identification.

Ask for the exact record you need: discharge summary, operative report, lab results, imaging report, clinic note, medication list or a full chart copy. Clear requests move faster than “send everything.”

Request routes

Provider office, mail request or in-person HIM department request, depending on your need.

Identification

You or the authorized representative must present a valid form of identification.

Images

Radiology and diagnostic images like X-rays may also be requested through the records process.

Best wording

Use date range, provider name, campus and record type to reduce delay.

Billing and insurance

How Do Montefiore Billing, Insurance and Online Payments Work?

Montefiore Einstein provides a Patient Payment Portal for online bill pay, account balances, insurance updates and billing-policy information. The portal is available 24 hours a day, seven days a week.

Billing can include hospital charges, outpatient facility charges, physician billing, insurance balances and financial aid questions. If a bill looks confusing, you are not alone. Keep the statement and ask which part of the bill you are discussing.

Online bill pay

Use Montefiore Einstein’s Patient Payment Portal for account access and online payments.

Price estimates

Montefiore lists 914-378-6445 and pricetransparency@montefiore.org for detailed estimated out-of-pocket questions.

Financial help

Montefiore provides financial services and financial aid information for eligible patients.

Save proof

Keep your bill, explanation of benefits, receipts, claim numbers and call reference notes.

Billing tip: One hospital visit can create more than one bill. Ask whether you are speaking about hospital/facility billing, physician billing or medical group billing.
Visit planning

Where Is Montefiore Medical Center Located?

The main Montefiore Medical Center listing is 111 East 210th Street, Bronx, NY 10467. Montefiore also has multiple campuses and hundreds of outpatient sites, so your appointment may not be at the main Moses Campus.

Before leaving home, confirm the campus, building, entrance, clinic floor, appointment time and parking or transit plan. This matters in the Bronx because a few blocks can mean a different entrance, different clinic desk and a very different day.

Before you go: Bring photo ID, insurance card, MyChart access if you use it, medication list, referral/order, outside records, imaging, appointment confirmation and a phone charger.
Map

Montefiore Medical Center Map and Directions

Use this map for the main Montefiore Medical Center / Moses Campus area at 111 East 210th Street in the Bronx. Always check your appointment confirmation because some Montefiore doctors and clinics are at other addresses.

Map Search: Montefiore Medical Center, 111 East 210th Street

FAQs

Montefiore Medical Center FAQs

What is Montefiore Medical Center phone number?

Montefiore Einstein lists patient care at 718-920-4321. New patients can call 1-800-MD-MONTE, also written as 800-636-6684.

Does Montefiore Medical Center use MyChart?

Yes. Montefiore uses Montefiore MyChart for appointments, messages, test results, health records, prescription refills and selected virtual care tools.

Where is Montefiore Medical Center located?

The main Montefiore Medical Center listing is 111 East 210th Street, Bronx, NY 10467. Confirm your exact campus and clinic before visiting.

How do I find Montefiore doctors?

Use the official Montefiore Einstein Find a Doctor directory. You can search by name, specialty, condition or location.

How do I request medical records from Montefiore?

Montefiore says records and diagnostic images can be requested through your provider’s office, by mail or in person through Health Information Management. Valid ID is required.

What is Montefiore Emergency Department phone number?

The Montefiore Hospital Emergency Department at 111 East 210th Street lists 718-920-5731 and is open 24 hours. Call 911 for life-threatening emergencies.

Can I pay a Montefiore bill online?

Yes. Montefiore Einstein provides a Patient Payment Portal for online bill pay, balances, insurance updates and billing information.

Medical and Editorial Disclaimer

This page is an independent patient-navigation guide and is not the official Montefiore Medical Center, Montefiore Einstein or Montefiore Health System website. It does not provide medical advice, diagnosis, treatment, billing advice or insurance advice. Phone numbers, portal tools, doctor availability, emergency routing, records procedures and billing policies can change. Always verify final details with Montefiore, your provider or your insurance plan.

Final summary

Best Way to Use Montefiore Medical Center Patient Resources

The fastest way to use Montefiore Medical Center resources is to start with your exact need. Use Montefiore MyChart for portal tasks, Find a Doctor for physician search, 718-920-4321 for general patient-care routing, 718-920-5731 for the Montefiore Hospital Emergency Department, and the official records page for medical-record requests.

For emergencies, call 911. For planned care, confirm your doctor, campus, building, insurance, referral, records and appointment details before visiting. Montefiore is a major health system, so the extra 2-minute check can save a long trip to the wrong desk.

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