Dallas VA Medical Center My HealtheVet, Doctors, Appointments, Phone Numbers & Patient Help
If you searched for Dallas VA Medical Center, you probably need one practical answer: how to use My HealtheVet, call the right number, make an appointment, reach mental health care, request medical records, find VA services, get directions or understand which official VA route to use. This guide keeps everything focused on official VA North Texas resources so Veterans, caregivers and family members can move faster without bouncing through outdated directory pages.
Dallas VA Medical Center has separate official routes for My HealtheVet, appointments, mental health care, medical records, billing, pharmacy, travel reimbursement, telehealth and service departments. Pick your task below and use the right VA path first.
🔐 My HealtheVet or VA portal help
Use this for: VA appointments, prescriptions, lab results, secure messages and access to VA health records.
Local help: Dallas My HealtheVet coordinator numbers include 214-857-3308, 214-857-3688 and 214-413-3736.
Best move: use the official VA My HealtheVet route, not random “VA MyChart” pages.
Dallas VA Medical Center Quick Facts
Dallas VA Medical Center is part of VA North Texas Health Care and is located at 4500 South Lancaster Road, Dallas, TX 75216-7167. The main phone number is 214-742-8387, and VA North Texas also lists 800-849-3597 for Dallas VA appointment calls.
The facility supports VA care for Veterans across Dallas, Fort Worth, Garland, Plano, Grand Prairie, Denton, Bonham and other North Texas communities. For online health access, Veterans should use My HealtheVet and official VA.gov tools rather than searching for a private-hospital style MyChart link.
What This Dallas VA Medical Center Guide Covers
Does Dallas VA Medical Center Use MyChart or My HealtheVet?
Dallas VA Medical Center uses VA online tools such as My HealtheVet, not a private hospital MyChart page. Many people search “Dallas VA Medical Center MyChart,” but the official VA route is My HealtheVet and VA.gov online health services.
My HealtheVet can help Veterans manage appointments and records, refill prescriptions, view lab and test results, and communicate with a VA health care team through secure messaging. Premium My HealtheVet access gives Veterans broader access to personal VA health records and online features.
Use My HealtheVet for VA health records, secure messaging, appointment tools and prescription refills.
This keeps your information inside official VA systems.
214-857-3308
214-857-3688
214-413-3736
These numbers are listed for Dallas My HealtheVet coordinator help.
Request VA prescription refills, view health information, send secure messages and manage some appointments online.
Use your official VA account credentials and avoid unofficial login pages that copy VA or MyChart wording.
How Do You Make an Appointment at Dallas VA Medical Center?
For Dallas VA Medical Center appointments, VA North Texas lists 214-742-8387 or 800-849-3597. The appointment page says Veterans can make, cancel or change appointments by phone, and some appointments may be managed online depending on eligibility and appointment type.
Online scheduling is available for some VA appointments if the Veteran has VA health care benefits, meets facility and appointment conditions, and has a Premium My HealtheVet account or qualifying VA sign-in access. For specialty care, a referral may be required, so your primary care provider may need to start the process first.
Call Dallas VA for scheduling help
Use 214-742-8387 or 800-849-3597 to make, cancel or change an appointment at Dallas VA Medical Center.
Check whether online scheduling works for your appointment
VA online appointment management depends on your facility, health service and account access. Some visits can be handled online, while others require a clinic call.
Bring the right items to your appointment
VA North Texas advises Veterans to bring a Veteran Health ID Card, other coverage cards, appointment confirmation and a medication list including prescriptions, over-the-counter medicines, vitamins and herbal supplements.
How Do You Find Dallas VA Doctors, Clinics and Services?
The best way to find Dallas VA doctors or services is to use official VA North Texas service pages and the VA facility location tools. Dallas VA Medical Center offers many services, and some specialty care requires a referral from a primary care provider.
VA care is different from a private “find a doctor” website. Instead of booking any specialist directly, many Veterans start with primary care, then move into specialty services when a referral is needed. That matters for services such as nephrology, cardiology, pain management, dental, radiology, physical medicine, mental health and more.
Primary care can guide referrals, medications, lab work, routine follow-up and specialty care needs.
Check the Dallas VA Medical Center page for services, clinic details, referral notes and service hours.
Some specialty clinics require a referral. Call before assuming you can walk in or self-book.
VA North Texas includes Dallas, Garland, Fort Worth, Plano, Grand Prairie and other clinics. Confirm the exact site before driving.
What Is the Dallas VA Medical Center Phone Number?
The main Dallas VA Medical Center phone number is 214-742-8387. VA North Texas also lists department-specific numbers for appointments, billing, medical records, mental health, patient advocates, pharmacy, radiology, telehealth, travel reimbursement and other services.
Calling the main number is useful when you do not know where to start. If you already know your task, a department number can save time. Keep your last four, date of birth, appointment details and clinic name ready when calling.
214-742-8387
Use for general Dallas VA Medical Center contact and routing.
214-742-8387 or 800-849-3597
Use to make, cancel or change Dallas VA appointments.
214-857-1207
Use for VA North Texas billing and insurance questions.
214-857-1355
Use for Dallas Release of Information and records questions.
214-857-0482
Use when you need help resolving a care concern at Dallas VA.
888-284-7212
Use for VA North Texas telehealth support listed in the phone directory.
How Does Dallas VA Medical Center Handle Mental Health Appointments?
For behavioral health appointments, VA North Texas lists 214-857-0805. The appointment page also notes same-day mental health and psychiatric help at Dallas VA Medical Center for both new and established patients.
Same-day mental health care is listed at the Mental Health Clinic in Building 2, first floor, Room A133 Access Clinic, with hours daily from 8:00 a.m. to 4:30 p.m. CT. If there is immediate danger, use emergency services or the Veterans Crisis Line rather than waiting for a routine appointment.
214-857-0805
Use for mental health appointment guidance listed by VA North Texas.
Building 2, first floor, Room A133
Access Clinic at Dallas VA Medical Center.
Daily, 8:00 a.m. to 4:30 p.m. CT
Verify before visiting during holidays or system changes.
If there is immediate danger, call emergency services or the Veterans Crisis Line instead of waiting.
How Do You Request Dallas VA Medical Center Medical Records?
For Dallas VA Medical Center medical records questions, VA North Texas lists 214-857-1355. The contact page also lists Dallas VA Medical Center Release of Information at 4500 South Lancaster Road, Dallas, TX 75216-7167.
Start online when possible. VA.gov and My HealtheVet can help Veterans access health information, view records and manage care. If you need a formal copy, release, outside provider transfer or records question, use the Release of Information route.
Check My HealtheVet first
Some health information may already be available through your VA online account, including VA health records and test information.
Call Dallas medical records if needed
Use 214-857-1355 for Dallas medical records and Release of Information questions.
Prepare exact record details
Have the Veteran’s legal name, date of birth, last four, dates of service, clinic name and record type ready.
How Do Dallas VA Billing, Insurance, Pharmacy and Travel Pay Questions Work?
VA North Texas lists billing and insurance at 214-857-1207. The contact page also points Veterans to online, phone, mail and in-person bill payment and dispute options for VA North Texas health care.
VA billing is not the same as a private hospital bill. Your situation may depend on VA eligibility, other health coverage, community care authorization, copays, pharmacy benefits, travel reimbursement or service-connected status. Use official VA numbers when money or eligibility is involved.
You have a VA bill, copay question, payment issue, insurance update or billing dispute.
You need prescription refill, pickup or medication questions. Dallas pharmacy is listed at 1-800-849-3597.
You need mileage or travel reimbursement help. VA North Texas lists travel reimbursement at 214-857-1445.
You are registering, changing coverage or asking about enrollment. Dallas eligibility and registration is listed at 214-857-2249.
Where Is Dallas VA Medical Center Located?
Dallas VA Medical Center is located at 4500 South Lancaster Road, Dallas, TX 75216-7167. It is a major VA North Texas facility, so patients should confirm building, clinic, parking, arrival time and any referral or lab instructions before leaving home.
Bring your Veteran Health ID Card, appointment confirmation, medication list, other insurance cards and any paperwork the clinic requested. If you have multiple appointments on the same day, allow extra time for moving between areas.
VHIC, appointment confirmation, medication list, insurance cards and clinic paperwork.
Give yourself time for parking, check-in, security, elevators and finding the correct clinic.
Some specialty clinics require a referral, so confirm before visiting for specialty care.
VA North Texas says arriving more than 20 minutes late without calling may require rescheduling.
Official Dallas VA Medical Center Links
Use these official VA links for final decisions. Phone numbers, services, clinic access, records instructions, appointment rules and online tools can change.
Dallas VA Medical Center
Main location page for Dallas VA Medical Center services, address, facility details and VA resources.
Open Dallas VA PageVA North Texas Contact
Phone directory, mailing address, billing, medical records, pharmacy and administrative numbers.
Open Contact PageMake an Appointment
Appointment phone numbers, online scheduling rules and appointment preparation tips.
Appointment HelpMy HealtheVet
VA online portal for health records, prescription refills, appointments and secure messaging.
Open My HealtheVetManage VA Appointments
VA.gov guidance for managing health appointments online and getting scheduling support.
Manage AppointmentsFind VA Locations
Official VA location finder for Dallas VA Medical Center and other North Texas VA facilities.
Find FacilityDallas VA Medical Center Map and Directions
Use the map below for Dallas VA Medical Center at 4500 South Lancaster Road, Dallas, TX 75216. Confirm your clinic, building and appointment time before travelling.
Map Search: Dallas VA Medical Center
Dallas VA Medical Center FAQs
What is the Dallas VA Medical Center phone number?
The main Dallas VA Medical Center phone number is 214-742-8387. VA North Texas also lists 800-849-3597 for Dallas appointment calls.
Does Dallas VA Medical Center use MyChart?
No private-hospital MyChart page is the main VA route. Dallas VA patients should use My HealtheVet and VA.gov online health tools for records, appointments, prescriptions and secure messaging.
How do I make an appointment at Dallas VA Medical Center?
Call 214-742-8387 or 800-849-3597 to make, cancel or change a Dallas VA appointment. Some appointments may also be managed online depending on eligibility and appointment type.
Where is Dallas VA Medical Center located?
Dallas VA Medical Center is located at 4500 South Lancaster Road, Dallas, TX 75216-7167.
How do I contact Dallas VA medical records?
VA North Texas lists Dallas medical records at 214-857-1355. You can also use My HealtheVet for available VA health information.
What number do I call for Dallas VA mental health appointments?
VA North Texas lists 214-857-0805 for mental health appointment guidance. Same-day mental health help is listed at Building 2, first floor, Room A133 Access Clinic.
What should I bring to a Dallas VA appointment?
Bring your Veteran Health ID Card, any other health coverage cards, appointment confirmation and a list of current medications, including prescriptions, over-the-counter medicines, vitamins and herbal supplements.
Medical and Editorial Disclaimer
This page is an independent patient navigation guide and is not the official VA, VA North Texas Health Care or Dallas VA Medical Center website. It does not provide medical advice, diagnosis, treatment, benefits advice, insurance advice or emergency triage. Phone numbers, clinic access, services, records instructions, billing guidance and online tools can change. Always verify final details with VA North Texas, VA.gov, My HealtheVet or your VA care team before making care, travel or benefits decisions.
Best Way to Use Dallas VA Medical Center in 2026
The fastest way to use Dallas VA Medical Center is to choose the correct official VA route first. Use My HealtheVet for online health access, 214-742-8387 or 800-849-3597 for appointments, 214-857-0805 for behavioral health appointment guidance, 214-857-1355 for medical records and 214-857-1207 for billing and insurance questions.
For serious or urgent symptoms, use emergency services or the appropriate crisis route. For routine care, referrals, records, pharmacy, telehealth or travel pay, use official VA North Texas pages and phone numbers so you avoid outdated third-party listings.