Flushing Medical Center: MyChart, Doctors & Phone 2026

Quick Patient Plan Before You Go

Flushing Hospital Medical Center is a Queens hospital serving patients who may need emergency care, stroke care, obstetric and gynecology services, pediatrics, cardiology, mental health support, ambulatory care, radiology, surgery, dental services, medical records, billing help, or financial assistance. The most practical first step is to match your need with the correct route: emergency department, patient portal, medical records office, billing department, financial assistance office, or visitor information.

Flushing Hospital Medical Center Overview

Flushing Hospital Medical Center is located at 4500 Parsons Blvd, Flushing, NY 11355, with the main hospital phone listed as 718-670-5000. The hospital describes itself as a trusted healthcare provider in Queens since 1884 and highlights emergency care, cardiology, women’s health, robotic surgery, pediatrics, bariatric surgery, mental health services, dental services, ambulatory care, pathology and clinical laboratories, radiology, stroke care, surgery, and other clinical services.

For patients and families, the real-world questions are usually urgent and practical. You may need to know whether the emergency department is open, which phone number reaches medical records, how to access MediSys Connect, how to request records with a valid photo ID, whether a visitor is allowed, how to apply for financial assistance, or how to reach the hospital from Manhattan, Brooklyn, Staten Island, Long Island, the Bronx, or public transportation.

This guide avoids fake parking fees, fake department hours, and unsupported claims. Where the official page does not clearly list a detail, the guide tells you to confirm directly with the hospital rather than guessing.

Flushing Hospital Phone Directory: Which Number Should You Use?

The official phone directory says to start with the main hospital number, 718-670-5000, if you do not know which department you need. It also lists specific department phone numbers for common patient tasks. Use the most specific number available to reduce transfers.

MediSys Connect Patient Portal: Login, Results, Messages and Bill Pay

Flushing Hospital links patients to MediSys Connect, a MyChart-powered portal. The portal login page identifies the system as MediSys Connect and provides sign-in, sign-up, forgot login information, and pay-as-guest options. The portal page also describes common MyChart functions such as communicating with your doctor, accessing test results, requesting prescription refills, managing appointments, and paying a bill.

The portal can be especially useful after an emergency visit, outpatient appointment, hospital admission, lab test, imaging test, pediatrics visit, OB/GYN visit, or discharge. It may help you review information without waiting for phone calls. However, portal messaging should never be used for urgent or life-threatening symptoms.

Use MediSys Connect for

• Viewing available test results and provider comments.
• Sending secure, non-urgent messages to participating care teams.
• Requesting refills when supported by your care team.
• Viewing and managing appointment details where available.
• Using pay-as-guest or bill payment tools.
• Following medical-record request workflows connected to MediSys Connect.

Medical Records: HIPAA Authorization, Photo ID and Office Hours

Flushing Hospital’s medical records page says a medical record is maintained for every individual evaluated and treated at the hospital. It also states that records may be requested online, at the Medical Records Department, or by mail. Medical and personal information is confidential and will not be released without proper written authorization from the patient, legal guardian, executor of the estate, or a court order.

For online records requests, the hospital says patients will be asked to verify information and complete a HIPAA authorization form. Records can also be requested through MediSys Connect, by email with a completed HIPAA authorization form, or by mail using the Authorization for Release of Health Information form. A copy of valid photo ID should be included with the completed HIPAA authorization to verify identity and protect privacy.

Medical records checklist

1. Use the official Flushing Hospital medical records page.
2. Choose the route: online request, MediSys Connect, email, in-person department visit, or mail.
3. Complete the HIPAA authorization form carefully.
4. Include a valid photo ID, such as a driver’s license, state-issued ID, passport, or other government-issued photo identification.
5. Specify what you need: ER note, discharge summary, lab result, radiology report, operative report, medication list, school health summary, or a date range.
6. Mail or bring completed forms to Flushing Hospital Medical Center, Medical Records Department, 4500 Parsons Blvd., Flushing, New York 11355.

Emergency Department, Pediatric ER and Stroke Care

Flushing Hospital’s emergency department page says its Queens emergency department provides around-the-clock emergency care for adult, pediatric, and OB/GYN emergencies. The official page also states that the ER treats approximately 44,000 patients annually and includes a self-contained Pediatric Emergency Division staffed by pediatricians trained for young patients.

The official emergency page also states that Flushing Hospital Medical Center’s Emergency Department is a New York State-designated Stroke Center within the 911 system. This is important for symptoms such as facial droop, arm weakness, speech trouble, sudden confusion, sudden severe headache, sudden vision changes, or sudden balance problems. Stroke symptoms should trigger 911, not a portal message or routine call.

ER triage reality

Emergency departments use triage. That means the most medically urgent patients are treated first, not simply the first person who arrived. A patient with stroke signs, chest pain, severe breathing problems, heavy bleeding, seizure, or major trauma may be taken back before someone with a less dangerous but painful problem.

What to bring if safe

• Photo ID and insurance card if available.
• Medication list with doses, allergies, pharmacy name, and recent changes.
• Recent discharge paperwork, specialist notes, or test results if relevant.
• Healthcare proxy, guardianship, or caregiver documentation if someone else manages care.
• Phone charger and emergency contact information.

Visiting Rules, Pediatrics/NICU, Labor & Delivery and Masking

Flushing Hospital’s visiting-hours page lists different rules by unit. For medical-surgical units, the hospital states inpatient visitation has been limited to one visitor at a time between 9 AM and 9 PM. For ambulatory/outpatient care, only the patient may enter the facility for procedures unless the patient is incapacitated; pediatric ambulatory care patients may be accompanied by one parent or guardian.

The visitor page says pediatric patients may have two visitors, parents and grandparents, at a time, with 24-hour visitation allowed. One parent may stay with the patient after 8 PM throughout the night. NICU patients may have two visitors at a time, parents and grandparents are permitted 24-hour visitation, and siblings may visit at the discretion of the charge nurse.

For Labor and Delivery, the visitor page lists two support persons and a doula, up to a maximum of three designated people. For the postpartum unit, it lists a significant other and two grandparents, up to a maximum of three designated people, and says a support person is permitted 24-hour visitation. The same page also states that employees, patients, and visitors are required to wear a face mask in all areas of the hospital at all times under the current masking policy shown on the page.

Directions, Public Transportation and Arrival Tips

Flushing Hospital’s official directions page provides driving routes from Manhattan, East Long Island, Staten Island, Brooklyn, the Bronx, and Westchester. It also lists public transportation using the IRT #7 train to Main Street, then either the #26 or #27 bus. The hospital is listed at 4500 Parsons Blvd, Flushing, NY 11355.

The official directions page reviewed for this guide does not clearly list parking garage fees, so this guide does not invent a price. If you are driving, check the official directions page, current street conditions, posted parking signs, or call the hospital before relying on any third-party parking estimate.

Arrival tips

• Allow extra time for Queens traffic, registration, elevators, and wayfinding.
• Use the official map link before leaving home.
• Bring your appointment instructions and department name.
• If you have mobility needs, call ahead and ask about the easiest drop-off route.
• For emergency symptoms, call 911 rather than delaying care to plan parking.

Billing, Financial Assistance, Discounts and Payment Planning

Flushing Hospital’s financial assistance page says the hospital recognizes that some patients have difficulty paying for care. Its Financial Assistance Program provides discounts to qualifying individuals based on income, and the hospital can help patients apply for free or low-cost insurance if they qualify. For help, the hospital lists the Financial Office at 718-670-5588 or 718-670-5589.

The official financial assistance summary says assistance is available for emergency and non-emergency medically necessary services for uninsured and under-insured patients with incomes up to 400% of the Federal Poverty Level who complete a financial assistance application. It also says patients may apply regardless of immigration status, and that all medically necessary services provided by Flushing Hospital are covered by the discount, including outpatient services, emergency care, and inpatient admissions.

Financial assistance office

• Financial Office phone: 718-670-5588 or 718-670-5589
• Financial Operations: 718-670-3100
• Cashier / Patient Accounting: 718-670-5102
• In-person office: 146-01 45th Avenue, 6th Floor, Suite 600, Flushing, NY 11355
• Languages: FAP and applications are available in Spanish, Traditional Chinese, Simplified Chinese, and Bengali.

Before paying a large bill

• Confirm whether insurance has fully processed the claim.
• Ask whether the bill is from the hospital or a private doctor who provided services at the hospital.
• Ask whether financial assistance or a payment arrangement applies.
• Ask what documents are needed, such as photo ID, proof of address, pay stubs, W-2, or a support statement.
• Keep copies of bills, explanation of benefits documents, payment receipts, and all financial assistance paperwork.

Official Flushing Hospital Medical Center Resources

Use official Flushing Hospital and MediSys resources for current information because portal access, visitor policies, masking rules, medical records steps, financial assistance, phone routing, and department access can change.

Frequently Asked Questions