University of Texas Southwestern Medical Center Doctors, Hours, MyChart, Phone & Appointment Guide
Searching for University of Texas Southwestern Medical Center can mean several things: you may need a doctor, MyChart login, appointment phone number, hospital address, parking directions, records help, billing information, or the right UT Southwestern clinic. This guide gives you the official phone routes, patient portal help, hospital locations, and practical steps so you do not waste time on the wrong UT Health or “UT Medical Center” result.
Choose your main task first. UT Southwestern is a major academic medical center with hospitals, specialty clinics, doctors, research programs, MyChart, UTSWMyCare, and multiple Dallas campus addresses. The right route depends on whether you are a new patient, existing patient, visitor, or someone looking for urgent help.
🔐 UT Southwestern MyChart Login and Help
Best route: use the official UT Southwestern MyChart page or the UTSWMyCare app for patient portal access.
HelpLine: call 214-648-8888 during normal business hours for MyChart account questions.
Urgent care note: MyChart is not for emergencies. Call 911 for a medical emergency.
UT Southwestern Medical Center Quick Facts
UT Southwestern Medical Center is based at 5323 Harry Hines Blvd., Dallas, Texas 75390. The general phone number is 214-648-3111. New adult patient appointments are listed at 214-645-8300, while MyChart support is listed at 214-648-8888.
The most important thing to understand is that “University of Texas Medical Center” is not always the exact official name people mean. For Dallas patient care, the official name is UT Southwestern Medical Center, and the patient-care website is utswmed.org.
What This UT Southwestern Medical Center Guide Covers
How Do You Use UT Southwestern MyChart?
Use the official UT Southwestern MyChart portal or UTSWMyCare app for appointments, messages, medical records, and test results. MyChart helps patients manage routine care online, but it is not the right tool for emergencies.
UT Southwestern’s MyChart page says patients can call the MyChart HelpLine at 214-648-8888 during normal business hours for account questions. The login page also warns that care teams normally respond to messages within three business days, Monday through Friday.
Use the official UT Southwestern MyChart login page, not random “UT MyChart” search results from other hospitals.
214-648-8888
Listed for MyChart questions during normal business hours.
UT Southwestern states many test results are released to MyChart 2–4 days after they are finalized.
If your question is urgent, call your provider’s office. If it is an emergency, call 911.
How Do You Find UT Southwestern Doctors?
The best route is the official UT Southwestern Find a Doctor page. You can search by doctor name, specialty, condition, treatment area, or location instead of relying on old physician directory pages.
UT Southwestern is a large academic medical center, so one search may show primary care doctors, specialists, surgeons, hospital-based physicians, and clinic locations. Always confirm whether the doctor is accepting new patients, what location they see patients at, and whether your insurance is accepted.
Search by specialty or condition
Use the official Find a Doctor tool and search for the condition, specialty, treatment or physician name you need.
Check the clinic location carefully
UT Southwestern has multiple hospitals and clinics across Dallas and the region. A doctor profile may not mean the appointment is at the main campus.
Confirm insurance before booking
Insurance networks change. Confirm with UT Southwestern and your insurer before assuming a doctor or hospital service is in network.
Prepare records for specialty care
For a specialist, gather labs, imaging reports, discharge summaries, medication lists, outside records and referral notes before your visit.
How Do You Book an Appointment at UT Southwestern?
New adult patient appointments are routed through 214-645-8300. UT Southwestern also supports online appointment requests and patient scheduling routes through its official patient-care website.
Established adult patients usually contact the clinic directly, while pediatric appointment routing may involve Children’s Health. The safest path is to use UT Southwestern’s official appointment page or the clinic number given on your provider profile.
Call: 214-645-8300
Use this when you are new to UT Southwestern patient care or need help finding the right adult specialty appointment.
Best route: contact your clinic directly or use MyChart when appropriate.
Clinic-specific instructions may be more accurate than the general appointment line.
Listed route: 214-456-7000
UT Southwestern contact pages list pediatric patient appointments through this number.
Do not wait online. Call the clinic directly for urgent questions or call 911 for an emergency.
What Are UT Southwestern Medical Center Hours?
UT Southwestern does not have one single “hours” answer for every service. Hospitals, emergency departments, clinics, imaging, labs, visitor desks, parking, pharmacies, and specialty offices can follow different schedules.
If you are visiting a clinic, check the doctor profile, appointment confirmation, MyChart message, or clinic page. If you are visiting a hospital patient, check the correct hospital unit’s current visitor policy before going.
Clinic hours depend on the department, provider, building and appointment type. Use your appointment confirmation as the source of truth.
University hospital access and visitor policies can differ from outpatient clinic hours and may change for safety reasons.
UT Southwestern’s MyChart login page says care teams normally respond within three business days, Monday through Friday.
For life-threatening symptoms, call 911 instead of trying to confirm routine hours online.
What Are the Most Important UT Southwestern Phone Numbers?
Use the right phone number for the right task. UT Southwestern has separate lines for general information, new appointments, university hospitals, MyChart, directions and campus support.
Calling the wrong number is common because UT Southwestern has academic offices, hospitals, clinics, research departments, and affiliated systems. If you are unsure, start with the main information line.
214-648-3111
Main UT Southwestern information phone number.
214-645-8300
Listed for new adult patient appointment routing.
214-648-8888
For MyChart account questions during normal business hours.
214-645-5555
Listed in UT Southwestern patient contact information for university hospitals.
214-633-5555
Phone listed for William P. Clements Jr. University Hospital.
214-648-6264
Touch-tone directions system listed by UT Southwestern maps resources.
Where Is UT Southwestern Medical Center Located?
The main UT Southwestern Medical Center address is 5323 Harry Hines Blvd., Dallas, TX 75390. Patient care, however, may happen at different hospitals, clinics and towers around the medical district.
Do not enter only “UT Southwestern” in your GPS and assume it will take you to the right entrance. Match the exact building name, address, parking garage and clinic floor from your appointment confirmation.
UT Southwestern Medical Center
Address: 5323 Harry Hines Blvd., Dallas, TX 75390
Phone: 214-648-3111
William P. Clements Jr. University Hospital
Address: 6201 Harry Hines Blvd., Dallas, TX 75390
Phone: 214-633-5555
Zale Lipshy Pavilion
Address: 5151 Harry Hines Blvd., Dallas, TX 75390
Phone: 214-645-5555
Children’s Health and Parkland
UT Southwestern’s contact pages also list affiliated hospital systems. These are not the same as every UT Southwestern clinic appointment.
How Do Parking and Directions Work at UT Southwestern?
UT Southwestern states that many clinical facilities offer valet and self-parking options. The campus map identifies visitor parking and valet locations, which matters because the campus is large and can be confusing for first-time visitors.
Use the official maps and directions page before leaving, especially if your appointment is at a hospital, clinic tower, imaging center, or specialty department. A few minutes of planning can save a lot of hallway wandering.
Confirm the building, clinic floor, parking garage, valet station and entrance from your appointment details.
214-648-6264
UT Southwestern lists this number for automated driving directions.
For most clinical facilities, UT Southwestern says both valet and self-parking options are available.
Arrive early if you are new, need accessibility support, have imaging records, or must complete registration.
How Do Medical Records, Billing and Price Transparency Work?
UT Southwestern provides patient resources for MyChart, medical records, billing and price transparency. The correct route depends on whether you need test results, formal records, billing help or an estimate.
MyChart can help with many online tasks, but formal medical record corrections or full record requests may require the Health Information Management office. UT Southwestern’s MyChart page lists 214-645-3030 for contacting Health Information Management about amendments to medical records.
Use MyChart to review available results, appointments and patient information tied to your UT Southwestern care.
214-645-3030
Listed for Health Information Management when requesting amendments to medical records.
Use official UT Southwestern billing and patient resources for statements, insurance and payment questions.
Use UT Southwestern’s official price transparency resources for cost-estimate and hospital charge information.
When Should You Call 911 Instead of Using MyChart?
Call 911 for a medical emergency. UT Southwestern’s MyChart login page explicitly says to dial 911 if you are experiencing a medical emergency.
MyChart messages are useful for non-emergency follow-up, but they are not instant. The login page says care teams normally respond within three business days, Monday through Friday.
Is University of Texas Medical Center the Same as UT Southwestern?
For this article, the intended official name is UT Southwestern Medical Center in Dallas. Many users type “University of Texas Medical Center,” but there are several UT-related health systems and medical schools in Texas.
This matters because UT Southwestern MyChart is not the same login as every other UT-branded MyChart. UT Health East Texas, UT Health San Antonio, UTMB and other systems may use different portals, phone numbers and locations.
UT Southwestern Medical Center
Main location: Dallas, Texas
Patient site: utswmed.org
MyChart HelpLine: 214-648-8888
Other UT health systems
Other Texas university health systems may have different MyChart portals, doctors, phone numbers, hospitals and appointment processes.
Official UT Southwestern Medical Center Links
Use official UT Southwestern pages for final decisions. Search snippets can be useful, but patient portals, phone routing, doctors, parking, records and billing should come from UT Southwestern’s official websites.
UT Southwestern Patient Care
Main patient-care site for doctors, appointments, conditions, treatments and locations.
Open Patient SiteFind a Doctor
Search UT Southwestern doctors by specialty, condition, name or location.
Find a DoctorMyChart
Use for patient portal login, appointments, results and account help.
Open MyChart HelpContact UT Southwestern
Use for main phone numbers, appointments, hospitals and department routing.
Open Contact PageMaps and Directions
Use for campus maps, parking, valet, directions and visitor navigation.
Open MapsUT Southwestern Medical Center Map and Directions
The main UT Southwestern Medical Center campus is at 5323 Harry Hines Blvd., Dallas, TX 75390. Use your appointment confirmation for the exact building and parking location because clinical services can be in different facilities.
Map Search: UT Southwestern Medical Center Dallas
University of Texas Southwestern Medical Center FAQs
What is UT Southwestern Medical Center phone number?
The general UT Southwestern Medical Center phone number is 214-648-3111. New adult patient appointments are listed at 214-645-8300.
Where is UT Southwestern Medical Center located?
The main address is 5323 Harry Hines Blvd., Dallas, TX 75390. Some hospital and clinic appointments may use different buildings, such as Clements University Hospital at 6201 Harry Hines Blvd.
How do I access UT Southwestern MyChart?
Use the official UT Southwestern MyChart page or MyChart login. For account help, UT Southwestern lists the MyChart HelpLine at 214-648-8888 during normal business hours.
How do I find a UT Southwestern doctor?
Use the official Find a Doctor page at utswmed.org. Search by doctor name, specialty, condition or location, then confirm appointment availability and insurance.
What are UT Southwestern Medical Center hours?
There is no single hours answer for all UT Southwestern services. Hospitals, clinics, labs, imaging, parking and specialty offices may have different schedules. Use your appointment confirmation or official clinic page.
Is MyChart safe for urgent medical questions?
MyChart is not for emergencies. UT Southwestern says to call your provider’s office for urgent questions and dial 911 for a medical emergency.
Is UT Southwestern the same as UT Health East Texas?
No. UT Southwestern Medical Center is based in Dallas and uses UT Southwestern patient resources. Other UT-branded health systems may have different portals, phone numbers, doctors and locations.
Medical and Editorial Disclaimer
This page is an independent patient guide and is not the official website of UT Southwestern Medical Center, MyChart, Epic, or any University of Texas system entity. It is not medical advice, diagnosis, treatment advice, legal advice or billing advice. Phone numbers, appointment rules, insurance participation, clinic hours, visitor policies, parking details, and portal support can change. Always verify final details with UT Southwestern’s official website or your clinic before visiting or booking. In a medical emergency, call 911.
Best Way to Use UT Southwestern Medical Center in 2026
The best route is to start with the official UT Southwestern patient-care site, use 214-645-8300 for new adult appointments, use the official Find a Doctor page for specialists, and use 214-648-8888 for MyChart account help during normal business hours.
This guide covers the full search intent behind university of texas southwestern medical center: doctors, MyChart, phone numbers, hours, appointments, hospital addresses, parking, medical records, billing resources, emergency warnings, official links and map directions. That makes it more useful than a thin directory page that only repeats a phone number.