Boulder Medical Center: MyChart, Doctors & Phone 2026

Boulder Medical Center: MyChart, Urgent Care, Phone & Patient Guide

Use this practical patient guide for Boulder Medical Center in Colorado: MyChart login, Broadway urgent care hours, main phone numbers, locations, medical records help, billing office details, insurance tips, proxy access, and when to use an emergency room instead of clinic-based urgent care.

🚑
Emergency warning Boulder Medical Center urgent care is not a replacement for a hospital emergency department. If you have chest pain, stroke symptoms, severe breathing trouble, major trauma, uncontrolled bleeding, severe allergic reaction, seizure, sudden confusion, suicidal thoughts, or any rapidly worsening condition, call 911 or go to the nearest emergency department.

📍 Main Broadway Clinic

Boulder Medical Center – Boulder | Broadway
2750 Broadway Street
Boulder, CO 80304

📞 Key Phone Numbers

Broadway main: 303-440-3000
Billing office: 303-440-3019
MyChart / HIM support: 303-938-4733

🔐 Patient Portal

Portal: Boulder Medical Center MyChart
Use it for reminders, results, messages after your first visit, proxy access, appointments, and bill payment for eligible charges.

⏱️ Broadway Urgent Care

Mon–Fri: 8:00 AM–7:00 PM
Sat–Sun: 9:00 AM–6:00 PM
Holiday hours may vary.

Quick Patient Plan Before You Contact or Visit Boulder Medical Center

Boulder Medical Center is best understood as an independent, physician-owned, multi-specialty medical group rather than a full hospital campus. That distinction matters for patient safety and search intent. If you need clinic care, specialist appointments, MyChart access, urgent care for non-life-threatening problems, billing help, medical records, lab services, X-ray, pharmacy support, or care coordination with your Boulder Medical Center provider, this guide can help you find the right route.

If you need an emergency room, inpatient hospital care, surgery admission, or ambulance-level emergency treatment, Boulder Medical Center may not be the right first stop. Its urgent care page explains that urgent care may redirect patients to an emergency department depending on severity. Serious symptoms should go through 911 or a hospital emergency department immediately.

For routine clinic care Call the location or department you need, or use MyChart if you are already connected to your care team.
For urgent but non-emergency care Broadway urgent care is open extended hours and 7 days a week, but severe symptoms should go to the ER.
For portal and records help Use Boulder Medical Center MyChart or contact Health Information Management at 303-938-4733.
For bills Use MyChart for eligible charges or contact the Business Office at 303-440-3019.
Independent guide note: This page is a practical patient navigation guide and is not affiliated with Boulder Medical Center. Always verify current hours, insurance, provider availability, billing, portal access, and care instructions through official Boulder Medical Center resources.

Boulder Medical Center Overview

Boulder Medical Center serves Boulder County and nearby communities through multiple outpatient clinic locations. The main Broadway location is at 2750 Broadway Street in Boulder, Colorado. The official locations page also lists Boulder – Foothills, Erie, Longmont, and Louisville clinic locations. This multi-location structure is helpful for patients, but it also means you should never assume your appointment is at the Broadway office unless your confirmation says so.

Boulder Medical Center’s service menu includes primary care and specialty departments such as Allergy, Asthma & Immunology, Audiology, Cardiology, Dermatology, Endocrinology and Diabetes, ENT/Otolaryngology, Family Medicine, Gastroenterology, General Surgery, Internal Medicine, Laboratory, Obstetrics and Gynecology, Ophthalmology, Orthopedics, Pediatrics, Pharmacy, Physiatry, Podiatry, Radiology/X-ray, Rheumatology, Urgent Care, and Urology.

Because Boulder Medical Center works as an outpatient medical group, most users are trying to solve practical tasks: logging into MyChart, finding urgent care hours, choosing the correct location, requesting records, paying a bill, checking insurance, or knowing when symptoms are too serious for urgent care. This page is designed around those actions.

Boulder Medical Center Locations, Hours and Main Phone Numbers

Boulder Medical Center has several locations, and each one may have different hours, phone numbers, specialties, and entrance notes. Confirm the exact office on your appointment confirmation before driving, especially if you are visiting Foothills, Erie, Louisville, or Longmont instead of Broadway.

Location Official Details
Boulder | Broadway 2750 Broadway Street, Boulder, CO 80304. Main phone 303-440-3000. General hours Monday–Friday, 8:00 AM–5:00 PM. Urgent care Monday–Friday, 8:00 AM–7:00 PM; Saturday–Sunday, 9:00 AM–6:00 PM.
Boulder | Foothills 4745 Arapahoe Ave., Suite 200, Boulder, CO 80303. Main phone 303-938-4700. General hours Monday–Friday, 8:00 AM–5:00 PM; Saturday, 9:00 AM–12:00 PM.
Erie | Briggs Street 89 S. Briggs St., Suite 105, Erie, CO 80516. Main phone 303-673-0448. General hours Monday–Friday, 8:00 AM–5:00 PM.
Louisville | Health Park Drive 80 Health Park Dr., Suites 100 & 200, Louisville, CO 80027. Main phone 303-673-0448. General hours Monday–Friday, 8:00 AM–5:00 PM; Saturday, 8:00 AM–12:00 PM.
Longmont 1551 Professional Lane, Suite 240, Longmont, CO 80501. Main phone 303-938-4700. General hours Monday–Friday, 8:30 AM–5:00 PM.

📍 Location mistake to avoid

Foothills and Louisville have specific entrance notes on the official location page. If your appointment confirmation names one of those locations, follow the location-specific entrance instructions instead of defaulting to the main hospital or another nearby building.

Boulder Medical Center MyChart: Login, Results, Messaging and Proxy Access

Boulder Medical Center uses Epic MyChart through a collaboration with Boulder Community Health. The official MyChart page explains that this integration supports access to medical records and care coordination with other organizations that use Epic/MyChart. If you already have a Boulder Community Health MyBCH MyChart account, Boulder Medical Center says you can log in using the same credentials.

MyChart can be useful for reminders, results, real-time care management, appointment tools, medical record access, messages, and bill payment. The important caveat is that messaging with your provider’s office is available only after you have had your first visit with that provider. New patients should not rely on messaging before the care relationship is established.

Use Boulder Medical Center MyChart for

  • Viewing available results and medical information.
  • Receiving reminders and managing selected appointments.
  • Sending provider messages after your first visit with that provider.
  • Requesting proxy access for a child, family member, or adult when eligible.
  • Paying charges incurred since September 9, 2024 through MyChart.
  • Coordinating care through Epic/MyChart where supported.

Proxy access basics

Boulder Medical Center provides proxy access forms for ages 0–11, ages 12–17, and adults. Proxy access may allow a parent, guardian, legal representative, or healthcare power-of-attorney to view records, manage appointments, and message providers on behalf of another patient when approved. After a proxy request, Boulder Medical Center says patients may receive activation or approval notifications by email and within MyChart.

🔐 MyChart help route

If the MyChart FAQs do not answer your portal or proxy question, Boulder Medical Center lists Health Information Management support by email at releaseofrecords@bouldermedicalcenter.com and phone at 303-938-4733, with contact expected within 3 business days.

Portal safety warning: Do not use MyChart messages for chest pain, stroke symptoms, severe breathing trouble, major injury, suicidal thoughts, uncontrolled bleeding, seizure, or rapidly worsening illness. Call 911 or go to the nearest emergency department.

Medical Records: Who Can Request Them and How to Avoid Delays

Boulder Medical Center’s help page states that medical records can only be obtained by Boulder Medical Center patients or their legal representatives. This is important because protected health information cannot be released just because a family member, attorney, school, employer, insurance company, or another office asks informally.

The fastest first step is usually MyChart, especially if you only need routine information such as available results, visit history, or a summary connected to your care. If the information is not available in MyChart, or if you need formal records for another provider, legal use, insurance, school, or personal file, use the official request-medical-records route and be specific about what is needed.

Records request checklist

  1. Check MyChart first for available information.
  2. Confirm you received care from Boulder Medical Center, not Boulder Community Health or another nearby organization.
  3. Use the patient’s full legal name, date of birth, phone number, and treatment date range.
  4. Specify the exact record type: clinic note, lab result, X-ray report, medication list, immunization, billing record, or visit summary.
  5. If you are a legal representative, include the appropriate proxy, guardianship, or healthcare power-of-attorney documentation.
  6. Do not send sensitive health details by unsecured email unless the official process specifically instructs you to do so.

📄 Records tip

If another doctor requested the records, ask that doctor’s office exactly what they need. A targeted request is usually more useful than “send everything,” especially for lab results, imaging reports, medication history, or specialist notes.

Boulder Medical Center Urgent Care vs Emergency Room

Boulder Medical Center urgent care is located at the Broadway office, 2750 Broadway in Boulder. Official urgent care hours are listed as Monday through Friday from 8:00 AM to 7:00 PM and Saturday through Sunday from 9:00 AM to 6:00 PM, with holiday hours varying. The official urgent care page highlights short average wait times, extended hours, board-certified doctors and advanced care providers, Epic/MyChart records, in-house X-ray, lab, and pharmacy.

However, urgent care is not the same as an emergency department. Boulder Medical Center’s urgent care guidance says patients may need to be redirected to a hospital emergency department depending on the severity of the medical problem. If symptoms could be life-threatening or time-sensitive, choose the ER or call 911.

Urgent care may fit Mild illness, minor injuries, routine infections, minor cuts, mild sprains, non-severe rashes, sore throat, or symptoms that are uncomfortable but stable.
Use the ER or call 911 for Chest pain, stroke symptoms, severe shortness of breath, major trauma, severe allergic reaction, uncontrolled bleeding, seizure, sudden confusion, or severe abdominal pain.

Before going to urgent care

  • Check current urgent care hours on the official Boulder Medical Center page.
  • Bring photo ID, insurance card, medication list, allergy information, and pharmacy details.
  • Bring relevant test results or outside records if the problem relates to recent care.
  • Be ready to go to an emergency department if urgent care staff decides the condition is too serious for clinic treatment.
  • Use 911 for severe or rapidly worsening symptoms instead of driving yourself.

Billing, Insurance, MyChart Payment and Self-Pay Estimates

Boulder Medical Center’s billing page says patients can pay bills through MyChart or by mailing payment to Boulder Medical Center, 2750 Broadway, Boulder, CO 80304. For questions or pay-by-phone help, the Business Office is available Monday through Friday, 8:30 AM to 4:30 PM at 303-440-3019.

Boulder Medical Center says it accepts most major insurance plans, but patients should check individual coverage. The official billing page recommends having the organization’s Tax ID and NPI available when asking an insurance carrier to confirm coverage. For self-pay estimates, the billing page tells patients to contact their provider’s office directly.

Billing checklist before your visit

  • Confirm whether your provider and location are in-network with your insurance plan.
  • Ask whether the visit is billed as primary care, specialist care, urgent care, lab, imaging, or another service type.
  • For self-pay estimates, contact the provider’s office before the appointment.
  • For charges before September 9, 2024, use the Business Office instructions rather than assuming the current MyChart payment route applies.
  • Do not send date of birth or specific health information through unsecured email.
Email privacy note: Boulder Medical Center’s billing page warns patients not to send personal information, date of birth, or specific health information by email because privacy cannot be guaranteed.

💡 Billing tip

If a balance seems incorrect, compare the date of service, provider name, location, insurance processing status, and whether the service was lab, imaging, urgent care, specialty, or primary care. Then call the Business Office with the bill in front of you.

Appointment, Arrival, Insurance and Clinic Visit Tips

Boulder Medical Center’s notice to patients advises arriving early enough for staff to verify and update patient records. That is especially important for new patients, patients with new insurance, people changing addresses, patients with updated medications, or anyone whose visit involves multiple steps such as lab, X-ray, pharmacy, urgent care, or specialty follow-up.

Bring these items

  • Photo ID and current insurance card.
  • Medication list with doses, allergies, and pharmacy name.
  • Referral or authorization information if your plan requires it.
  • Recent test results, imaging reports, or outside records related to the visit.
  • Proxy or legal paperwork if you manage care for a child, adult, or dependent patient.
  • Payment method for copays, self-pay balances, or pharmacy-related costs if applicable.

Common mistakes to avoid

Going to the wrong location Boulder Medical Center has Broadway, Foothills, Erie, Louisville, and Longmont locations. Confirm the exact office before driving.
Using urgent care for emergency symptoms Urgent care may redirect serious symptoms to an emergency department. Call 911 for severe symptoms.
Assuming portal messages work before a first visit Boulder Medical Center says messaging with a provider’s office is available only after your first visit with them.
Emailing sensitive information Do not send date of birth, detailed symptoms, or specific health information through unsecured email.

Frequently Asked Questions

What is the main phone number for Boulder Medical Center?

The main phone number for Boulder Medical Center’s Broadway location is 303-440-3000. Other locations use different phone numbers, so check the official locations page if your appointment is not at Broadway.

Where is Boulder Medical Center’s main Broadway location?

Boulder Medical Center’s Broadway location is at 2750 Broadway Street, Boulder, CO 80304.

Does Boulder Medical Center have MyChart?

Yes. Boulder Medical Center uses Epic MyChart through a collaboration with Boulder Community Health. Patients with an existing Boulder Community Health MyBCH MyChart account can use the same credentials.

Who do I call for Boulder Medical Center MyChart help?

Boulder Medical Center lists Health Information Management support for MyChart and proxy questions at 303-938-4733 and email releaseofrecords@bouldermedicalcenter.com.

Can I message my Boulder Medical Center provider before my first visit?

No. Boulder Medical Center says messaging with a provider’s office is only available after you have had your first visit with that provider.

What are Boulder Medical Center urgent care hours?

The official locations page lists Broadway urgent care hours as Monday through Friday, 8:00 AM to 7:00 PM, and Saturday through Sunday, 9:00 AM to 6:00 PM. Holiday hours may vary.

Is Boulder Medical Center urgent care an emergency room?

No. Boulder Medical Center urgent care handles many non-life-threatening conditions, but severe symptoms may require transfer or referral to a hospital emergency department. Call 911 for emergencies.

How do I request medical records from Boulder Medical Center?

Use the official Boulder Medical Center help and records resources. Boulder Medical Center says medical records can only be obtained by patients or their legal representatives.

Can parents or caregivers get proxy access in MyChart?

Yes, when approved. Boulder Medical Center provides proxy access forms for children ages 0–11, children ages 12–17, and adults. Legal authority or patient authorization may be required.

How do I pay a Boulder Medical Center bill?

Boulder Medical Center says patients can pay through MyChart or mail payment to Boulder Medical Center, 2750 Broadway, Boulder, CO 80304. For business office questions, call 303-440-3019.

Does Boulder Medical Center accept insurance?

Boulder Medical Center says it accepts most major insurance plans, but patients should check individual coverage with their insurance carrier before care.

What should I do in a life-threatening emergency?

Call 911 or go to the nearest emergency department. Do not use MyChart, urgent care, email, or a website form for life-threatening symptoms.

Medical and directory disclaimer: This independent page is for general navigation and patient-preparation help only. It is not medical advice, diagnosis, treatment, billing advice, insurance advice, or an official Boulder Medical Center page. For emergencies, call 911. For current appointments, portal access, medical records, billing, insurance, urgent care hours, and location instructions, use official Boulder Medical Center resources.