Broward Hospital Route Helper
Use this 2026 guide before you call Broward Health Medical Center, sign in to MyChart, request records, find a doctor, schedule imaging, plan emergency care, pay a bill, ask about financial assistance, or visit a patient in Fort Lauderdale.
This page is a practical patient-navigation guide, not a generic hospital listing. It explains the 24/7 hospital route, MyChart, Level I trauma services, medical records, billing date cutoffs, visitor badge rules, maternity and ICU hours, parking planning, official links, map directions, scripts and common mistakes.
Patient Task Finder: Choose the Right Broward Health Route
Most people searching for Broward Health Medical Center need one action: portal access, appointment, emergency care, medical records, bill payment, price estimate, financial assistance, visitor hours, ID badge rules, or directions. Start with the task below.
| What you need | Best first route | Why it saves time | Prepare before contacting |
|---|---|---|---|
| Life-threatening symptoms | 911 / emergency care | MyChart, billing, records and scheduling are not emergency-response routes. | Medication list, allergies, ID, insurance if safe, emergency contact. |
| Portal login, results, messages or refills | Broward Health MyChart | MyChart handles many routine record, result, appointment, refill, message and billing tasks. | Username, activation code if any, DOB, phone/email on file. |
| Appointment or imaging scheduling | Centralized Scheduling: 954-759-7500 | Scheduling covers medical appointments, imaging, cardiovascular, neurodiagnostic, pulmonary and sleep studies. | Provider order, insurance, requested service, preferred location, prior records. |
| Medical records | Medical Records / Release of Information | Records require request form, photo ID and correct hospital department. | Photo ID, date range, record type, recipient doctor/fax. |
| Bill or estimate | MyChart, billing page or Patient Financial Services | Billing depends on service date and whether the bill is hospital, physician or specialty provider. | Statement, account number, date of service, EOB, insurance card. |
| Visit a patient | Hospital main line and patient unit | Maternity, ICU, behavioral health and critical care have specific hours and rules. | Patient full name, room/unit if known, photo ID, visitor questions. |
Broward Health MyChart: Login, Results, Refills, Bills and Proxy Access
Broward Health uses MyChart for secure online access to health information. It can help patients view test results, manage appointments, request prescription refills, message care teams, access visit summaries, pay bills and view some price-estimate tools.
Sign up options
Patients can sign up with an activation code from an After Visit Summary, billing statement, text or email, or use direct sign-up by confirming identity.
MyChart app
Use Broward Health’s official MyChart route or the MyChart mobile app. Avoid unrelated “portal” pages that are not clearly Broward Health.
Support line
Broward Health lists the MyChart Patient Support Line at 954-888-3742.
| Portal task | Best answer | Important warning |
|---|---|---|
| Need test results | Check MyChart; many results may appear as soon as ready. | You may see results before your provider reviews them. Ask your care team for interpretation. |
| Need a refill | Use eligible MyChart refill tools or call the provider/pharmacy route. | For urgent medication gaps, call instead of waiting for a message. |
| Need family access | Use proxy access forms or Sharing Hub tools where available. | Parents have full access for children under 13; access is limited after age 13. |
| Need bill payment | Use official MyChart billing tools, especially for services on or after November 2, 2024. | Do not pay through links from unknown texts, ads or copied pages. |
| Need linked records | Use MyChart account linking / Happy Together where available. | Not every healthcare organization participates. |
| Emergency symptoms | Call 911 or go to emergency care. | MyChart messages are not emergency response. |
Doctors, Appointments, Imaging and Centralized Scheduling
Broward Health Medical Center’s location page includes a Find a Doctor route, while Broward Health lists Centralized Scheduling at 954-759-7500 for medical appointments, primary care, pediatrics, specialties, imaging, cardiovascular services, neurodiagnostic studies, pulmonary and sleep studies.
Call 954-355-4400 for the main Broward Health Medical Center route.
Call 954-759-7500 for centralized scheduling services.
Broward Health important numbers list the Call Center at 954-759-7400.
Use Broward Health’s official Find a Doctor route for provider, specialty and location searches.
Before a scheduled visit, confirm these
- Exact building, entrance, floor, clinic desk, department and arrival time.
- Whether the visit is at the hospital, an outpatient center, imaging center, physician office or urgent care location.
- Whether you need a referral, order, prior authorization, insurance card or outside records.
- Whether fasting, medication holds, labs, imaging prep or ride-home rules apply.
- Whether the facility, physician, radiology, anesthesia, pathology or emergency physician may bill separately.
Emergency Care, Level I Trauma and When to Use Urgent Care Instead
Broward Health Medical Center is described as a full-service 716-bed hospital with emergency care and Level I trauma services. Emergency patients are triaged by clinical urgency, not simply by arrival order.
Use ER / 911 now for
- Chest pain, pressure, fainting, severe shortness of breath or heart attack signs.
- Stroke signs: facial droop, weakness, slurred speech, sudden confusion or sudden severe headache.
- Major trauma, head injury, uncontrolled bleeding, serious burns, poisoning or overdose.
- Seizure, severe allergic reaction, suicidal crisis or rapidly worsening condition.
- Pregnancy emergency symptoms, severe abdominal pain, or symptoms that feel dangerous.
Clinic or urgent care may fit better for
- Stable minor sore throat, cold symptoms, mild rash, minor sprain or non-severe fever.
- Routine refills, stable follow-up or non-urgent test-result questions.
- Billing questions, records requests, portal help or appointment rescheduling.
- Medical advice when symptoms are not dangerous but you need guidance.
Medical Records: Online Request, Forms, Photo ID and Fax
Broward Health says patients can securely request medical records online in English or Spanish, or download and submit forms in English, Spanish, Creole or Portuguese. If submitting a form, attach a copy of photo ID.
Records location
Broward Health Medical Center Medical Records is listed on the 2nd Floor.
Request address
Attn: Release of Information Unit/Medical Records Dept., 1600 S. Andrews Ave., Fort Lauderdale, FL 33316.
Fax
Broward Health Medical Center records fax: 954-468-5280.
| Need | Best route | Prepare | Common mistake |
|---|---|---|---|
| Visit summary or lab result | MyChart first, then records request if not available | Visit date, patient legal name, DOB. | Requesting a full chart when one summary is enough. |
| Emergency visit record | Medical Records / Release of Information | ER date, reason for visit, recipient doctor. | Waiting until the day before follow-up care. |
| Imaging report | MyChart or Medical Records | Scan date, body part, modality, ordering provider. | Confusing written report with actual image files. |
| Records for outside doctor | Online request or official form | Doctor name, office fax, exact records and date range. | Sending too much irrelevant chart data. |
| Nicklaus Children’s care at Broward Health | Use the Nicklaus Children’s request route linked from Broward Health | Patient details and service information. | Using the wrong release process for pediatric partner care. |
| Billing records | Billing / Patient Financial Services | Statement, account number, EOB, date of service. | Mixing clinical records with billing questions. |
Billing, MyChart Payments, Older Bills and Financial Assistance
Broward Health billing has an important date cutoff. For services on or after November 2, 2024, Broward Health says to use MyChart payment options. For services on or before November 1, 2024, older hospital or physician bill routes may apply.
Important numbers list Patient Financial Services at 954-847-4315.
Important numbers list Central Business Office at 954-847-4315.
Financial assistance page lists 954-767-5344.
Use MyChart or guest payment options for newer services when available.
Separate bills after Broward Health hospital care
| Possible bill source | Why it may arrive separately | What to do |
|---|---|---|
| Hospital bill | This is the bill directly from Broward Health for facility services. | Use official Broward Health bill-pay or billing phone routes. |
| Anesthesiology | Broward Health lists Sheridan / Envision separately for anesthesiology. | Use the contact details on that specific bill. |
| Radiology | Radiologists may bill separately from the hospital. | Match the bill to the imaging service and date. |
| Emergency physician | Emergency physician services can bill separately. | Compare the bill to your ER date and insurance EOB. |
| Pathology, neonatal, OB/GYN, pediatric or cardiology | Professional services may not appear on the hospital bill. | Do not assume every bill is duplicate without checking. |
Before paying a large bill, check these 8 things
- Is the bill for services before or after the November 2024 payment-system cutoff?
- Is it the Broward Health hospital bill or a separate provider bill?
- Has your insurance fully processed the claim and sent an Explanation of Benefits?
- Does the statement match your name, date of service, location and account number?
- Can you request an itemized statement if charges are unclear?
- Could a payment plan, price estimate, discount or financial assistance apply?
- Do you need to apply for Medicaid, Medicare, Florida KidCare, Marketplace coverage or another program first?
- Did you save call dates, representative names, reference numbers, receipts and application copies?
Visitor Hours, ID Badges, Maternity, ICU and Behavioral Health
Broward Health lists specific visiting hours for Broward Health Medical Center by unit. Visitor access can change for safety, infection control, patient condition and unit needs, so call the unit first if the patient is in maternity, ICU, behavioral health, critical care or another sensitive area.
| Unit / area | Listed visiting hours | Practical note |
|---|---|---|
| Maternity | 12:00 PM-9:00 PM; 24 hours for father/significant other | Ask before bringing children, food, flowers or large groups. |
| Surgical ICU | 10:30 AM-6:00 PM and 8:30 PM-6:00 AM | Visits can pause during procedures, emergencies or bedside care. |
| Medical ICU | 9:30 AM-6:00 PM and 8:30 PM-6:00 AM | Call the unit if the patient is unstable or undergoing tests. |
| Behavioral Health Unit | 1:00 PM-2:00 PM Tuesday, Saturday, Sunday and legal holidays; 6:00 PM-7:00 PM Thursday only | Behavioral health visitation is more restricted and unit-specific. |
| Critical Care / Cardiovascular ICU | 9:30 AM-6:00 PM and 8:30 PM-6:00 AM | Use one family spokesperson for serious admissions. |
ID badge required
Adult visitors must check in, present photo ID and receive a printed visitor badge. Children receive a badge tied to the parent or guardian badge.
Do not visit sick
Avoid visiting if you have fever, cough, sore throat, vomiting, diarrhea, flu-like symptoms or contagious illness.
Gifts and flowers
Gift shops may offer flowers, cards and small gifts, but some units may restrict flowers, food, balloons or large items.
Parking, Entrances and Arrival Planning
The official location page confirms the hospital address and driving-directions route, but public pages do not clearly confirm one universal parking fee schedule or valet schedule for Broward Health Medical Center. Do not guess. Confirm the best entrance and parking plan before leaving, especially for maternity, ER, ICU, outpatient procedures, cancer care, medical records or billing visits.
Main address
Use 1600 S. Andrews Avenue, Fort Lauderdale, FL 33316 for the main hospital route.
Call before special trips
Ask about the right entrance, parking area, drop-off, wheelchair access and department check-in if mobility or timing matters.
Different task, different route
Emergency, maternity, ICU, outpatient procedure, records, billing and specialty clinic visits may not use the same check-in path.
Arrival checklist
- Confirm whether you are going to ER, maternity, ICU, behavioral health, outpatient procedure, imaging, medical records, billing or a clinic.
- Use official driving directions and allow time for Fort Lauderdale traffic.
- Bring photo ID, insurance card, medication list, allergies and appointment paperwork.
- For visitors, bring photo ID for the badge process.
- For records, bring the request form, photo ID and recipient details.
- For billing, bring the statement, account number, service date and insurance EOB.
Useful Broward Health Phone Routes
Use the most specific official route available. It reduces transfers and helps avoid giving private information to the wrong department.
| Need | Listed route | Useful note |
|---|---|---|
| Main hospital | 954-355-4400 | Broward Health Medical Center main phone. |
| Centralized Scheduling | 954-759-7500 | Medical appointments, imaging, cardiovascular, neurodiagnostic, pulmonary and sleep studies. |
| MyChart support | 954-888-3742 | Portal sign-up, login, proxy and account questions. |
| Patient Financial Services | 954-847-4315 | Billing inquiries and Central Business Office route. |
| Financial counselor | 954-767-5344 | Financial assistance program and application questions. |
| Security | 954-355-5350 | Security-related facility help. |
| Managed care | 954-767-5379 | Insurance and managed-care questions. |
| Compliance / HIPAA Privacy | 1-888-511-1370 | Privacy and compliance concerns. |
Official Broward Health Links to Use After This Guide
Use this guide to choose the correct route, then use official Broward Health pages for live hours, portal access, records forms, billing, visitor rules, price estimates, financial assistance and hospital updates.
Broward Health Medical Center Map and Directions
Use this map for route planning to the main Fort Lauderdale hospital. For maternity, ICU, behavioral health, outpatient procedures, emergency care, medical records, billing or specialty visits, confirm the exact entrance and check-in point before traveling.
Confirm department, entrance, arrival time, ID, insurance, records, referral and MyChart access.
Ask staff for the correct desk, unit, elevator, waiting area or badge check-in if instructions are unclear.
Confirm discharge instructions, medication changes, follow-up, records, MyChart access and billing questions.
Video / Resource Decision
For Broward Health Medical Center, portal screens, billing cutoffs, visitor rules and financial-assistance details can change. The safest patient UX is to link directly to current official Broward Health pages for MyChart, records, billing, visitors, price estimates and financial assistance instead of embedding an unofficial or outdated video.
Broward Health Medical Center Patient Route Planner
Choose your situation and this browser-side planner creates a practical next-step list. It does not send information anywhere.
Select your situation and create a practical next-step list.
Call and Message Scripts for Faster Help
Short, specific messages work better than long stories. Copy and edit the script that matches your need.
MyChart support script
Hi, I am a Broward Health patient and need help with MyChart. My issue is [forgot username / forgot password / activation code / missing result / proxy access / bill payment]. What is the correct next step?Records request script
Hi, I need Broward Health Medical Center records from [date/service]. I need [discharge summary / ER note / lab result / imaging report / visit summary]. What form, photo ID and delivery details do you need?Billing script
Hi, I received a Broward Health bill for account number [number] and date of service [date]. Is this handled through MyChart or the older bill-pay route, has insurance finished processing, and can I request an itemized statement or financial-assistance review?Visitor/unit script
Hi, I am trying to visit [patient name] in [unit if known]. Can you confirm the room, visitor hours, ID badge check-in, parking/entrance route, and whether food, flowers, children or overnight items are allowed?Common Broward Health Medical Center Mistakes to Avoid
These mistakes create wasted calls, wrong-entry visits, delayed records, portal confusion, visitor problems and billing stress.
Using MyChart for emergencies
MyChart is useful for routine access, but emergency symptoms require 911 or emergency care.
Paying through the wrong bill route
Service dates on or after November 2, 2024 use MyChart payment options, while older bills may use older hospital or physician routes.
Assuming every bill is duplicate
After hospital care, anesthesiology, radiology, emergency physician, pathology and other professional bills may arrive separately.
Arriving without photo ID
Adult visitors need photo ID for a printed badge, and records requests require photo ID when submitting forms.
Requesting records too late
Broward Health says records may take about 3 business days, with more time if stored off site. Start early.
Ignoring unit-specific visiting hours
Maternity, ICU, behavioral health, critical care and cardiovascular ICU have specific visitor windows.
Related Medical-Centers.org Guides
Use these related guides if you are comparing patient portals, records, billing, ER, map and patient-navigation workflows across other medical centers.
Broward Health Medical Center FAQ
Where is Broward Health Medical Center located?
Broward Health Medical Center is located at 1600 S. Andrews Avenue, Fort Lauderdale, FL 33316.
What is the main phone number for Broward Health Medical Center?
The official main hospital phone number is 954-355-4400.
Is Broward Health Medical Center open 24 hours?
The official hospital location page lists Broward Health Medical Center as open 24/7, with emergency care available.
Does Broward Health use MyChart?
Yes. Broward Health uses MyChart for secure online access to medications, test results, appointments, visit summaries, messages, refills, proxy access and bill-related tools where available.
What is the Broward Health MyChart support phone number?
Broward Health lists the MyChart Patient Support Line at 954-888-3742.
What is the Broward Health scheduling phone number?
Broward Health lists Centralized Scheduling at 954-759-7500 for medical appointments, imaging, cardiovascular services, neurodiagnostic studies, pulmonary and sleep studies.
Is Broward Health Medical Center a Level I trauma hospital?
Broward Health describes Broward Health Medical Center as providing emergency care and Level I trauma services.
How do I request medical records from Broward Health Medical Center?
Use Broward Health’s official online medical records request form or submit a completed form with a copy of photo ID. Broward Health Medical Center records are listed on the 2nd floor, Attn: Release of Information Unit/Medical Records Dept., 1600 S. Andrews Ave., Fort Lauderdale, FL 33316. Fax: 954-468-5280.
How long do Broward Health medical records take?
Broward Health says records requests take approximately 3 business days from the date received, with extra processing possible if records are stored off site.
Who do I call for Broward Health billing questions?
Broward Health important numbers list Patient Financial Services and Central Business Office at 954-847-4315.
How do I pay a Broward Health bill?
For services on or after November 2, 2024, Broward Health says to use MyChart payment options. For services on or before November 1, 2024, older hospital or physician bill-pay routes may apply.
Does Broward Health offer financial assistance?
Yes. Broward Health offers financial assistance for eligible uninsured or underinsured patients. The financial counselor phone number listed by Broward Health is 954-767-5344.
What are Broward Health Medical Center maternity visiting hours?
Broward Health lists maternity visiting hours at Broward Health Medical Center as 12:00 PM to 9:00 PM, with 24-hour access for the father or significant other.
Do Broward Health visitors need ID?
Yes. Broward Health says all visitors must check in, and adult visitors must present photo ID to receive a printed visitor badge.
Can I use MyChart for emergency symptoms?
No. MyChart is not emergency response. For emergency or life-threatening symptoms, call 911 or go to emergency care immediately.