Catholic Medical Center Route Hub
Use this 2026 guide before you call Catholic Medical Center, search for MyChart, sign in to MyHealthONE, find a doctor, visit the emergency department, request records, pay a bill, check parking, visit a patient, or use valet and shuttle options.
This rebuild keeps the existing URL but makes the page more useful: current portal correction, HCA-era billing route, records delivery rules, radiology image route, patient concerns, visitor hours, parking, department phones, scripts, planner and FAQ schema in one fast mobile-safe Custom HTML block.
Patient Task Finder: Start with the Right Route
Official-Source Check: What This Rebuild Adds
This page converts official Catholic Medical Center and MyHealthONE information into quick-action cards, tables and scripts so users can solve the real task they searched for.
Verified practical details
- Address, main phone, toll-free number and TDD/TTY route.
- Current MyHealthONE portal features and portal support number.
- Medical-record request steps, online request option, fax, mail, email timing and status phone.
- Emergency, Medical Records, Radiology Imaging, Patient Experience, Security and Primary Care Access Line numbers.
- Valet, shuttle, self-parking, skybridge and visitor-hour details from CMC visitor guidance.
- Billing, itemization, payment, financial assistance and pricing-estimate routes.
Verify live before acting
- Your exact service date and whether a legacy portal/payment route applies.
- Provider office location and practice-specific appointment rules.
- Insurance processing, separate provider bills and final balance.
- Visitor restrictions, ICU quiet hours and unit-specific rules.
- Parking, shuttle or valet changes during holidays, construction or weather.
Best user rule
Use this article to choose the right route, then use official CMC/MyHealthONE pages before entering health data, paying a bill, requesting records or driving to the campus.
Catholic Medical Center MyChart? Use MyHealthONE First
Many users search “Catholic Medical Center MyChart.” Current CMC pages now point patients to MyHealthONE. Older search results can still show FollowMyHealth or CMC provider-practice links, so always match the portal to your service date and provider/practice.
Use MyHealthONE for
- Lab results, physician notes and imaging reports when available.
- Post-visit summaries.
- Follow-up appointment scheduling tools.
- Bill details and hospital payment tools.
- Sharing health records with a physician or caregiver.
- Mobile access through the MyHealthONE app.
Portal support
MyHealthONE portal support is listed at 855-422-6625. Use this for account setup, login, linked phone/email and technical support.
Legacy portal warning
If an older page mentions FollowMyHealth, verify whether it applies to your exact provider practice and service date before entering personal health information.
| Search intent | Best answer | Do this next | Do not do |
|---|---|---|---|
| Catholic Medical Center MyChart | Use current MyHealthONE route first. | Open the official CMC/MyHealthONE page or app. | Do not enter data into unrelated MyChart results. |
| Missing result | Check MyHealthONE, then ask the care team or records. | Have visit date, provider and test type ready. | Do not self-diagnose from isolated results. |
| Portal for old visit | Portal may depend on service date and practice. | Keep date, facility and provider/practice name ready. | Do not assume one portal has every old record. |
| Bill in portal | MyHealthONE supports online bill details and payment tools. | Compare bill, service date and insurance EOB. | Do not pay through ads or suspicious texts. |
Emergency, Level III Trauma and Crisis Decisions
CMC describes emergency services for serious illness and injury. The contact page also says to call 911 immediately for medical emergency and to call or text 988 for the Suicide & Crisis Lifeline.
Use ER / 911 now for
- Chest pain, pressure, fainting or heart attack symptoms.
- Stroke signs: face droop, arm weakness, speech trouble or sudden confusion.
- Severe breathing trouble, major trauma, serious burns or heavy bleeding.
- Seizure, poisoning, overdose or severe allergic reaction.
- Severe abdominal pain, pregnancy emergency symptoms or rapidly worsening illness.
Mental health crisis
For suicide or mental health crisis support, call or text 988. If there is immediate danger, call 911 or go to the nearest emergency department.
CMC directory lists the Emergency Department at 603-663-6478, but that is not a substitute for 911 dispatch.
Catholic Medical Center Phone Directory: Use the Right Number
Use the main phone when you are unsure. Use department numbers when you already know your task.
| Need | Phone / route | Use this for | Fast tip |
|---|---|---|---|
| Main hospital | 603-668-3545 | General hospital routing, patient lookup and switchboard help. | Privacy patients may not be disclosed. |
| Toll-free | 800-437-9666 | General CMC phone access. | Use 911 for emergencies. |
| TDD/TTY | 603-644-2595 | Teletype device access for deaf and hard-of-hearing callers. | For emergency, use 911/TDD emergency route. |
| Emergency Department | 603-663-6478 | Non-911 ER routing questions. | Call 911 for emergency symptoms. |
| Medical Records | 603-663-6516 / 844-481-0278 | Records questions, status and formal copy request guidance. | Use MyHealthONE first for available records. |
| Radiology Imaging | 603-663-6449 | X-ray, CT, MRI image copy questions. | Image files are different from written reports. |
| Patient Experience | 603-663-8020 | Complaints, compliments and unresolved patient concerns. | Start with department director when appropriate. |
| Security / Lost & Found | 603-663-2029 | Parking help, lost items, vehicle assistance and safety issues. | Found property may have holding limits. |
| Primary Care Access Line | 603-314-4750 | Finding a primary care doctor, Monday-Friday. | Not medical advice by email. |
| Mom’s Place | 603-663-6667 | Labor and delivery / maternity route. | Use 911 for pregnancy emergencies. |
| NICU and Family Suites | 603-663-7346 | NICU/family-suite visitor and care routing. | Confirm current visitor rules. |
| Diagnostic Imaging Services | 603-663-6455 | Diagnostic imaging scheduling/service questions. | Ask about order, prep and authorization. |
Find Doctors, Appointments and Primary Care
CMC’s contact guidance says to use the Find a Doctor tool for doctors on staff or with privileges at Catholic Medical Center. For a primary care doctor, it lists the Primary Care Access Line at 603-314-4750 Monday through Friday.
Find a Doctor
Use the official CMC doctor tool for provider name, specialty, practice and location. For appointment changes, call the practice directly.
Primary care access
Need a primary care doctor? Call 603-314-4750 Monday through Friday.
Prescription questions
CMC says to contact the doctor listed on your current prescription label for prescription questions and refill requests.
Before scheduling
- Confirm whether the provider is accepting new patients.
- Confirm practice location, not just hospital affiliation.
- Ask whether referral, prior authorization, insurance network or old records are needed.
- Ask whether MyHealthONE, a provider-practice portal, phone, video or office visit applies.
- Bring medication list, allergies, insurance card, photo ID and prior test results.
Medical Records, Radiology Images and Certificates
MyHealthONE gives access to many common records 24/7, but some records require the hospital Medical Records office. Formal records require identity verification and a complete authorization process.
Online / portal
Use MyHealthONE first for common records. If not available, use the official online medical-record request portal or authorization form.
Status help
For questions about records or request status, call 844-481-0278. CMC directory also lists Medical Records at 603-663-6516.
Radiology images
For X-ray, CT or MRI image files, contact Radiology Imaging at 603-663-6449. Image files are not the same as imaging reports.
| Record need | Best route | Prepare | Timing / warning |
|---|---|---|---|
| Most common records | MyHealthONE first. | Portal login, patient name, visit date. | Some records may only be available through Medical Records. |
| Formal copy request | Online request portal or signed authorization form. | Valid photo ID, treatment date, record type, recipient details. | Incomplete requests slow processing. |
| Fax request | Fax to 844-481-0298. | Signed/dated form and legible photo ID copy. | Keep fax confirmation. |
| Mail request | PO Box 290789, Nashville, TN 37229-0789. | Copies only; never mail original ID. | Mail delivery adds time. |
| Email delivery timing | After processing, email delivery is listed as 1-2 business days. | Correct recipient email. | Processing time is separate from delivery time. |
| Mail delivery timing | After processing, mail delivery is listed as 5-7 business days. | Correct mailing address. | Start early before deadlines. |
| Urgent physician request | Physician office fax on letterhead to 786-206-0764 marked STAT. | Patient name, DOB, date of visit and facility. | This is for continuity of care by a provider office. |
| Birth/death certificate | NH Division of Vital Records Administration. | Legal certificate request details. | CMC does not provide civil birth/death certificates. |
Billing, Payment, Itemized Bills, Estimates and Financial Assistance
CMC financial pages explain online bill payment, itemization, cost estimates, standard charges and financial assistance. MyHealthONE billing can show the amount owed, services associated with charges, insurance payments and payment history.
Pay online
Use the official CMC payment route through MyHealthONE/ePay or pay-as-guest tools. Avoid ads, copied text links or suspicious payment pages.
Payment support
MyHealthONE support is listed at 855-422-6625. For estimates by phone, CMC pricing guidance lists 800-849-0829.
Financial assistance
CMC says financial assistance is available for qualifying patients who need help with emergency or medically necessary care.
Before paying a large CMC bill
- Check the service date and whether the current CMC/MyHealthONE payment route applies.
- Compare your statement with your insurance Explanation of Benefits.
- Ask whether insurance has finished processing.
- Request itemization if the charge is unclear.
- Ask whether the bill is hospital, physician, imaging, anesthesia, lab, ER physician or another separate charge.
- Ask whether financial assistance, Good Faith Estimate rights, surprise-billing protections or payment options apply.
- Keep receipts, confirmation numbers, screenshots and representative names.
Parking, Free Valet, Courtesy Shuttle and Drop-Off
CMC visitor guidance gives several arrival options. Use the correct one based on visit time, mobility needs and destination building.
Free valet
Front entrance, Monday-Friday, 7:30 AM-4:00 PM.
Free shuttle
Main campus parking lots to the primary entrance, Monday-Friday, 6:00 AM-7:30 PM, excluding holidays.
Self-parking
Free self-parking is available in the garage across the street and in the lot adjacent to the garage. Use the skybridge to cross.
Parking checklist
- Use circular drive for drop-off and pickup if someone needs help.
- Handicap parking is available by the main entrance.
- Take a photo of your garage, level, row, elevator and skybridge route.
- Do not rely on valet outside listed valet hours.
- Call Security at 603-663-2029 for parking, lost item or vehicle assistance.
- Leave extra time for Manchester traffic, parking, shuttle, elevators and check-in.
Visitor Hours, ICU Quiet Hours, NICU, Mom’s Place and Rules
Visitor rules can change by unit, infection-control needs and patient preference. Always confirm with the unit before driving, especially ICU, NICU, maternity and overnight visits.
| Area | Listed guidance | Practical tip |
|---|---|---|
| Main hospital | Visiting hours listed as 8:00 AM-8:00 PM. | Call ahead if coming late or if the patient has special restrictions. |
| ICU | ICU listed as 24/7 with quiet hours from 8:00 PM-8:00 AM. | Ask unit staff before arriving during quiet hours. |
| NICU / family suites | Listed 8:00 AM-8:00 PM. | Do not visit with flu-like symptoms. |
| Mom’s Place | Listed 8:00 AM-8:00 PM. | Confirm support-person rules and maternity-specific instructions. |
| Patient lookup | Call 603-668-3545. | Privacy patients may not be disclosed. |
| Lost item | Call Security at 603-663-2029. | Report quickly and describe item, unit and date. |
| Smoking/substances | Alcohol, e-cigarettes, illegal drugs, tobacco and vapes are restricted in buildings and near entrances. | Follow posted rules to avoid removal or delay. |
Patient Concerns, Meds-to-Beds, Pastoral Care and Practical Support
Patient Experience
For complaint or compliment, CMC says to ask for the department director first. You may also contact Patient Experience at 603-663-8020 Monday-Friday.
Meds-to-Beds
CMC mentions a Rite Aid partnership that can deliver discharge medications to the hospital room, Discharge Hospitality Lounge or home during listed weekday times.
Pastoral care
CMC includes pastoral-care resources under patient and visitor support. Ask the unit, main desk or care team if spiritual support is needed.
Official Catholic Medical Center Links
Use this guide to choose the right route, then use official CMC pages for live portal access, records forms, payments, parking, visitor rules, department numbers and financial resources.
Catholic Medical Center Map and Directions
Use this map for the main CMC campus at 100 McGregor Street, Manchester, NH 03102. For scheduled care, confirm whether your destination is main hospital, Notre Dame Pavilion, 195 McGregor Street, a practice, lab, imaging, Mom’s Place, outpatient rehab or another CMC site.
Confirm building, entrance, parking/valet/shuttle plan, ID, insurance card, records, referral and arrival time.
Use the main desk, valet attendant, shuttle, security or department staff if you are unsure where to go.
Confirm medications, follow-up, portal access, records needed, billing questions and pickup plan.
Catholic Medical Center Patient Route Planner
Select your situation and create a practical next-step list.
Call and Message Scripts for Faster Help
Portal script
Hi, I am a Catholic Medical Center patient and need help with portal access. My service date was [date] and my issue is [MyHealthONE login / missing result / bill / FollowMyHealth confusion / provider-practice portal]. Which official route should I use?Records script
Hi, I need Catholic Medical Center records from [date/service]. I need [ER note / discharge summary / operative report / lab / imaging report / X-ray, CT or MRI image copy]. What form, ID, date range and delivery details do you need?Billing script
Hi, I received a CMC bill for service date [date] and account number [number]. Has insurance finished processing, and can I request an itemized statement, estimate review, payment option or financial-assistance information?Visitor / parking script
Hi, I want to visit [patient name] in [unit/room if known]. What are the current visiting hours, ICU quiet hours if applicable, valet/shuttle options, parking route and item restrictions for this unit?Doctor script
Hi, I need a CMC doctor for [condition/specialty] or a primary care doctor. Which office should I call, are new patients accepted, and do I need referral, insurance authorization or prior records?Concern script
Hi, I would like to share a concern or compliment about care on [date/unit]. I already spoke with [staff/department if applicable]. Can I speak with Patient Experience or the department director?Common Catholic Medical Center Mistakes to Avoid
Using random MyChart results
Current CMC pages use MyHealthONE. Verify legacy FollowMyHealth only if it applies to your exact provider/practice and service date.
Waiting for portal help during an emergency
Portal messages are not emergency care. Use 911 for emergencies and 988 for crisis support.
Confusing reports with images
Imaging reports and actual X-ray/CT/MRI images can follow different workflows. Call Radiology Imaging for image files.
Requesting birth certificates from CMC
CMC does not provide birth or death certificates. Use New Hampshire vital records.
Paying through suspicious links
Use official CMC/MyHealthONE payment tools. Avoid copied text links, ads and unrelated payment pages.
Relying on valet after hours
Valet has listed weekday hours. Use self-parking, shuttle or drop-off planning when valet is unavailable.
Related Medical-Centers.org Guides
Catholic Medical Center FAQ
Where is Catholic Medical Center located?
Catholic Medical Center is located at 100 McGregor Street, Manchester, NH 03102.
What is Catholic Medical Center’s main phone number?
Catholic Medical Center’s main phone number is 603-668-3545. The toll-free number is 800-437-9666, and TDD/TTY is 603-644-2595.
Does Catholic Medical Center use MyChart?
People often search for MyChart, but current Catholic Medical Center pages point patients to MyHealthONE for portal access. Older FollowMyHealth references may still appear for some legacy or provider-practice contexts, so verify your service date and practice.
What is MyHealthONE support for Catholic Medical Center?
MyHealthONE portal support is listed at 855-422-6625.
What can I do in MyHealthONE?
MyHealthONE can show health records such as lab results, physician notes, imaging reports and post-visit summaries when available. It can also help with follow-up appointments, record sharing and bill details.
Is Catholic Medical Center’s Emergency Department phone the same as 911?
No. The Emergency Department directory phone is 603-663-6478, but for medical emergencies you should call 911 immediately.
What number should I call for suicide or mental health crisis support?
For the Suicide & Crisis Lifeline, call or text 988. If there is immediate danger, call 911.
How do I request Catholic Medical Center medical records?
Use MyHealthONE first for available records. For formal copies, use the official CMC medical-record request process. For questions or request status, call 844-481-0278. CMC’s contact directory also lists Medical Records at 603-663-6516.
What is the fax number for CMC medical records requests?
The official CMC medical-records page lists fax 844-481-0298 for requests submitted with the required authorization and valid photo ID copy.
How long does CMC records delivery take?
CMC’s medical-records page says records delivered by mail will be shipped within 5-7 business days after processing, and records delivered by email will be received within 1-2 business days after processing.
How do I get X-ray, CT or MRI images from Catholic Medical Center?
For X-ray, CT or MRI image files, contact CMC Radiology Imaging at 603-663-6449. Imaging reports and actual image files may require different workflows.
Can Catholic Medical Center provide a birth or death certificate?
No. CMC says it does not provide copies of birth or death certificates. Use the New Hampshire Division of Vital Records Administration.
Who do I call for Catholic Medical Center billing or cost estimates?
Use CMC’s official billing and MyHealthONE payment tools. For pricing estimates by phone, CMC pricing guidance lists 800-849-0829. The contact page also lists cost-estimate help at 603-665-4959.
What are Catholic Medical Center visitor hours?
CMC visitor information lists main hospital visiting hours as 8:00 a.m. to 8:00 p.m. ICU is listed as 24/7 with quiet hours from 8:00 p.m. to 8:00 a.m. Always confirm unit rules before visiting.
Does Catholic Medical Center offer valet or shuttle parking?
Yes. CMC visitor guidance lists free valet at the front entrance Monday-Friday from 7:30 a.m. to 4:00 p.m. and a free shuttle from main campus parking lots to the primary entrance Monday-Friday from 6:00 a.m. to 7:30 p.m., excluding holidays.