Chesapeake Regional Medical Center Doctors, Hours, MyChart, Phone & Patient Help
If you searched for Chesapeake Regional Medical Center, you probably need one of these quickly: MyChart login, the main hospital phone number, doctors, visitor hours, scheduling, billing, medical records, emergency care or directions. This guide gives you the official Chesapeake Regional Healthcare routes and adds practical patient tips so you can choose the right next step without calling three departments first.
Choose your task first. Chesapeake Regional uses different routes for MyChart, Athena patient portal, doctors, billing, medical records, scheduling and emergency care. Picking the right option saves time and avoids wrong-login frustration.
🔐 Chesapeake Regional MyChart Login and Help
Best route: use MyChart for records from Chesapeake Regional Medical Center, Surgery Center of Chesapeake and Jennings Outpatient Center.
Help Desk: call 1-844-686-3503 for Chesapeake Regional MyChart account questions.
Tip: Chesapeake Regional also uses Athena for Chesapeake Regional Medical Group offices, so choose the correct portal.
Chesapeake Regional Medical Center Quick Facts
Chesapeake Regional Medical Center is located at 736 Battlefield Boulevard North, Chesapeake, VA 23320. The official location page lists the hospital as open 24/7 and gives the main phone number as 757-312-8121.
For patient portal access, Chesapeake Regional Healthcare explains that MyChart is used for Chesapeake Regional Medical Center, Surgery Center of Chesapeake and Jennings Outpatient Center. Athena Health is used for Chesapeake Regional Medical Group offices and the Transitional Care Clinic.
What This Chesapeake Regional Medical Center Guide Covers
How Do You Use Chesapeake Regional MyChart?
Use Chesapeake Regional MyChart for records from Chesapeake Regional Medical Center, Surgery Center of Chesapeake and Jennings Outpatient Center. MyChart gives secure access to portions of your medical record online.
The official portal page says MyChart can help patients manage appointments, view health summaries, download medical records, access test results and notes, view recent hospital and outpatient visits, see appointment reminders, schedule video visits where available, cancel appointments and complete advance directives.
Hospital records, test results, visit notes, appointment reminders, medical record downloads and video visit access where available.
1-844-686-3503
Use this number for Chesapeake Regional MyChart account questions.
Chesapeake Regional Medical Group offices and the Transitional Care Clinic.
Use official Chesapeake Regional links only. Avoid look-alike portal pages or ads asking for health-account details.
How Do You Find Chesapeake Regional Doctors?
Use Chesapeake Regional Healthcare’s official doctor and provider resources when searching for a physician, specialist or medical group provider. This is safer than relying only on old directory listings.
Doctor availability can change by specialty, office location, insurance participation and appointment type. If you need a specialist after an ER visit, hospital stay, surgery or imaging result, ask whether a referral or authorization is required.
Start with the official provider search
Use Chesapeake Regional’s official website to search doctors, services and medical group locations instead of guessing from third-party listings.
Match doctor, location and specialty
Check whether the provider is connected with the hospital, a medical group office, urgent care or an outpatient center.
Confirm insurance before booking
Call your insurer and the provider office if your plan requires referral, prior authorization or a specific network status.
Bring records from outside providers
For specialist visits, bring imaging reports, lab results, discharge paperwork, medication lists and referral notes.
What Is Chesapeake Regional Medical Center Phone Number?
The main hospital/operator phone number is 757-312-8121. Use this number when you need the hospital operator, general routing or help reaching a patient room or department.
For specific needs, use the dedicated number. Billing, MyChart, scheduling, medical records and financial assistance have separate contact routes.
757-312-8121
Main Chesapeake Regional Medical Center phone number.
1-844-686-3503
Use for MyChart account questions.
757-312-6137
Use to schedule or reschedule diagnostic tests.
757-312-6401
Use for hospital billing and online statement questions.
757-312-6114
Use for records request questions.
757-312-6244
Listed for patient experience concerns.
What Are Chesapeake Regional Medical Center Hours?
Chesapeake Regional Medical Center is listed as open 24/7. The Emergency Department is always open for walk-in patients at the hospital campus.
General visitation hours are different from hospital operating hours. Chesapeake Regional’s patient and visitor page lists general visitation hours between 10:30 am and 8:30 pm.
Open 24/7
Use this for hospital and emergency access. Department-specific services may still follow separate hours.
10:30 am to 8:30 pm
General visitation rules can vary by unit, patient status, weekend schedule and special holiday entrance rules.
How Do You Schedule Tests or Appointments?
For diagnostic test scheduling, Chesapeake Regional lists the Scheduling Department at 757-312-6137. The scheduling page also notes that routine mammograms can be scheduled online without a MyChart account.
Doctor appointments, medical group visits, tests, surgery follow-up and urgent care all may use different scheduling routes. If you are unsure, call the main hospital number or the department listed on your order.
Know what you are scheduling
Diagnostic imaging, mammography, lab work, specialist visits and follow-up appointments may not use the same booking process.
Use the scheduling phone for tests
Call 757-312-6137 for test scheduling or to cancel/reschedule a diagnostic test appointment.
Check if MyChart can help
MyChart may show appointment reminders, allow some appointment management and support video visits where available.
Bring the provider order
For many tests, bring the order, ID, insurance card and any preparation instructions you received.
How Do You Contact Chesapeake Regional Billing?
For Chesapeake Regional Medical Center billing questions, official billing pages list customer service at 757-312-6401. Patient Financial Services also accepts walk-in payments Monday through Friday from 8 am to 4 pm at 905 Battlefield Blvd N, Suite 102.
Hospital billing can include facility charges, physician charges, lab charges, imaging charges or insurance adjustments. Keep your statement and insurance explanation of benefits nearby before calling.
757-312-6401
Use for Chesapeake Regional Medical Center billing or online statement questions.
833-274-3627
Listed for questions about billing or financial aid through financial counselors.
905 Battlefield Blvd N, Suite 102
Patient Financial Services walk-in payments are listed Monday–Friday, 8 am–4 pm.
Have your bill, account number, date of service, insurance card and explanation of benefits ready.
How Do You Request Chesapeake Regional Medical Records?
For formal medical records requests, Chesapeake Regional lists Health Information Management / Release of Information at the hospital address. Questions about medical records can be directed to 757-312-6114.
MyChart may allow you to view or download parts of your medical record. Formal releases for outside providers, insurance, legal needs or personal copies may require the official records process.
757-312-6114
Use for questions about medical records requests.
757-312-6169
Listed for faxing medical records release paperwork.
ReleaseOfInformation@chesapeakeregional.com
Use only as directed by the official records page.
Patient name, date of birth, date of service, department, record type and where records should be sent.
When Should You Call 911 Instead of Using MyChart?
Call 911 for a medical emergency. Chesapeake Regional’s emergency care page directs users to call 911 when they need emergency help.
The Emergency Department is located behind the hospital at 736 Battlefield Blvd., North and is always open for walk-in patients. MyChart messages, contact forms and routine scheduling are not emergency tools.
Non-emergency results, messages, appointment reminders, medical record access and routine patient portal tasks.
Life-threatening symptoms, severe injury, immediate danger or symptoms that cannot safely wait.
What Should You Know Before Visiting?
Chesapeake Regional’s parking page states that the medical center is serviced by multiple parking lots that are free of charge to patients and visitors. It also notes free valet parking is available at the hospital’s main entrance.
Because hospital campus parking can shift during construction, use the official map or call ahead before an appointment that cannot be missed. Arrive early if you need registration, imaging, surgery check-in, maternity care or visitor screening.
Photo ID, insurance card, medication list, allergies, provider order, referral and any test preparation instructions.
Multiple free lots are listed, and free valet parking is available at the main entrance.
Bring the patient’s full name, room number if known and follow current visitor rules.
Call ahead for construction, entrance changes, holiday entrance rules or unit-specific restrictions.
Chesapeake Regional Medical Center Pros and Cautions
Chesapeake Regional is useful because it has a 24/7 hospital, emergency department, MyChart access, diagnostic scheduling and official patient resources. The main caution is choosing the correct portal and phone route.
Open 24/7 for hospital and emergency access.
MyChart access for hospital records, results and appointment tools.
Dedicated scheduling line for diagnostic tests.
Free parking and valet listed on official directions resources.
Two portal systems may confuse patients: MyChart and Athena.
Visitor hours are not the same as hospital operating hours.
Billing may involve multiple parties, depending on the care received.
MyChart is not emergency care; call 911 for severe symptoms.
Official Chesapeake Regional Medical Center Links
Use official Chesapeake Regional Healthcare pages for final decisions. Third-party listings can help with discovery, but official pages are safer for MyChart, doctors, phone numbers, billing, records, directions and emergency care.
Medical Center Page
Use for official address, phone number, hospital status and directions.
Open Hospital PagePatient Portals
Use to choose MyChart or Athena based on where you received care.
Open Portal GuideMyChart Login
Use for Chesapeake Regional MyChart access to records, results and appointments.
Open MyChartBilling and Insurance
Use for billing customer service, walk-in payment and insurance resources.
Billing HelpMedical Records
Use for formal records release instructions and contact details.
Request RecordsChesapeake Regional Medical Center Map and Directions
Chesapeake Regional Medical Center is at 736 Battlefield Blvd., North, Chesapeake, VA 23320. Use the map for general orientation, then check your exact entrance, parking lot and department before travelling.
Map Search: Chesapeake Regional Medical Center
Chesapeake Regional Medical Center FAQs
What is Chesapeake Regional Medical Center phone number?
The main hospital/operator phone number is 757-312-8121.
Where is Chesapeake Regional Medical Center located?
The hospital is located at 736 Battlefield Blvd., North, Chesapeake, VA 23320.
Is Chesapeake Regional Medical Center open 24 hours?
Yes. The official location page lists Chesapeake Regional Medical Center as open 24/7. Department hours may vary.
What is Chesapeake Regional MyChart Help Desk number?
The MyChart Help Desk number listed by Chesapeake Regional is 1-844-686-3503.
Does Chesapeake Regional use MyChart or Athena?
Chesapeake Regional uses MyChart for Chesapeake Regional Medical Center, Surgery Center of Chesapeake and Jennings Outpatient Center. It uses Athena for Chesapeake Regional Medical Group offices and the Transitional Care Clinic.
What are Chesapeake Regional visitor hours?
General visitation hours are listed as 10:30 am to 8:30 pm. Unit-specific and holiday rules may vary.
How do I contact Chesapeake Regional billing?
For Chesapeake Regional Medical Center billing questions, call 757-312-6401.
Can I use MyChart for an emergency?
No. MyChart is not for emergencies. Call 911 for severe symptoms, major injury or immediate danger.
Medical and Editorial Disclaimer
This page is an independent patient guide and is not the official website of Chesapeake Regional Healthcare, Chesapeake Regional Medical Center, MyChart, Athena or Epic. It is not medical advice, diagnosis, treatment advice, insurance advice or billing advice. Phone numbers, visitor rules, portal access, provider availability, billing routes, parking details and department hours can change. Always verify final details with Chesapeake Regional Healthcare or the correct department before visiting. In an emergency, call 911.
Best Way to Use Chesapeake Regional Medical Center in 2026
The fastest path is to choose the correct official route: call 757-312-8121 for the hospital operator, use MyChart for hospital records and results, use Athena for medical group office records, call 757-312-6137 for diagnostic scheduling and call 757-312-6401 for billing questions.
This guide covers the full search intent behind Chesapeake Regional Medical Center: doctors, hours, MyChart, phone numbers, billing, medical records, visitor hours, emergency care, parking, map and official links. That gives readers a complete patient-action guide instead of a thin page that only repeats a phone number.