Jacobi Medical Center: MyChart, Doctors & Phone 2026

Jacobi Medical Center Quick Facts

NYC Health + Hospitals/Jacobi is located at 1400 Pelham Parkway South, Bronx, NY 10461. The official general information number is 718-918-5000, and the appointment line for general primary or specialty service appointments is 718-918-5700.

Jacobi is part of NYC Health + Hospitals, the nation’s largest municipal health care system. The facility is a major teaching hospital affiliated with the Albert Einstein College of Medicine and is listed by Jacobi fast facts as an Adult Level 1 Trauma Center.

What This Jacobi Medical Center Guide Covers

Does Jacobi Medical Center Use MyChart?

Yes. Jacobi patients use NYC Health + Hospitals MyChart. MyChart lets patients manage health information online, view results, request prescription refills, schedule appointments with a primary care provider and see billing information.

The official NYC Health + Hospitals MyChart Help Line is 1-844-920-1227, and the help line is listed as open 24 hours a day, 7 days a week. This is useful if you forgot your username, need password help, or are setting up access for the first time.

How Do You Find Doctors at Jacobi Medical Center?

Use the official NYC Health + Hospitals Find a Doctor tool to search for Jacobi providers. The tool can show doctors by name, specialty, location and care type.

Jacobi has many services, so “find a doctor” is not always the same as calling the hospital operator. For a specific specialty, use the doctor search or call the appointment line instead of guessing which department to contact.

How Do You Make an Appointment at Jacobi Medical Center?

Call 718-918-5700 for general primary or specialty service appointments. Jacobi’s Patients & Visitors page also lists same-day appointments Monday through Friday from 8:00 am to 4:00 pm.

If you are an existing patient, MyChart may also help with appointment scheduling for primary care. For complex visits, specialty care, procedures or unclear symptoms, calling is often better than guessing online.

What Is Jacobi Medical Center Phone Number?

The general information number for NYC Health + Hospitals/Jacobi is 718-918-5000. The official contact page also lists several department numbers that may get you to the right desk faster.

Use the department number when you already know what you need. Use the main number when you need routing help.

What Are Jacobi Medical Center Clinic Hours?

Adult Medicine hours listed by Jacobi are Monday through Thursday 7:30 am to 6:30 pm, Friday 7:30 am to 5:00 pm, and Saturday 8:00 am to 4:00 pm. These are clinic hours, not a promise that every specialty service is open during the same window.

For specialty care, testing, procedures or a specific doctor, call the appointment line before visiting. A hospital can be open while a specific clinic or provider is not available.

When Should You Use Jacobi Emergency or Trauma Care?

Use emergency care for serious, sudden or potentially life-threatening symptoms. Jacobi is listed by NYC Health + Hospitals as an Adult Level 1 Trauma Center verified by the American College of Surgeons.

The emergency department is not the same as a routine clinic appointment. If a situation is immediately dangerous, call 911.

What Services Does Jacobi Medical Center Offer?

Jacobi is a major NYC Health + Hospitals teaching hospital with inpatient, outpatient and specialty services. Official Jacobi pages highlight emergency-trauma care, pediatric care, behavioral health, women’s health, surgical specialty services and adult clinic care.

Jacobi fast facts also list important specialty strengths such as a burn center, regional snakebite center, hyperbaric chamber, stroke center and cancer accreditation. Service availability can depend on referrals, clinic schedules, insurance and medical need.

How Do You Access Jacobi Medical Records?

Start with NYC Health + Hospitals MyChart for online access to many health details. MyChart may help with results, visit details, billing and communication with your care team.

If you need formal copies of medical records, a discharge summary, outside-provider transfer or legal documentation, use NYC Health + Hospitals’ official records process or contact Jacobi for the correct department route.

What Should Patients Bring to Jacobi Medical Center?

Bring the documents that help staff route you correctly and safely. A large hospital visit is easier when your identity, insurance, medications and reason for care are clear.

If you are going to the emergency department, do not delay care for paperwork. For scheduled appointments, preparation can reduce delays.

Official Jacobi Medical Center Links

Use official NYC Health + Hospitals pages for final decisions. Search snippets and third-party directories can be outdated, especially for doctor availability, clinic hours, portal access and department phone numbers.

Jacobi Medical Center Map and Directions

NYC Health + Hospitals/Jacobi is located at 1400 Pelham Parkway South, Bronx, NY 10461, at the corner of Eastchester Road and Pelham Parkway South. Use the map for orientation and confirm your clinic, entrance or appointment location before travelling.

Jacobi Medical Center FAQs

Best Way to Use Jacobi Medical Center in 2026

The fastest path is to start with the official NYC Health + Hospitals/Jacobi page, use MyChart for portal tasks, call 718-918-5700 for primary or specialty appointments, and call 718-918-5000 for general information.

For emergency symptoms, call 911. For routine care, doctor search, records, clinic hours or directions, use the official resources listed above. That gives patients a clear next step instead of just another thin hospital directory page.