Cheyenne Regional Medical Center: Doctors, Hours & MyChart

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Independent patient navigation guide

Cheyenne Regional Medical Center: MyChart, Doctors, Hours, ER & Visit Help

This guide helps patients and families quickly understand the correct Cheyenne Regional route for MyChart, doctors, visiting hours, emergency care, records, billing, parking, address, phone numbers and official links before visiting the hospital.

West Campus: 214 E. 23rd St. Main phone: 307-634-2273 Emergency Department: 24/7 MyChart available
Official Contact Page Open MyChart Open Map
Emergency warning: if symptoms may be life-threatening, call 911 now. Do not wait for MyChart messages, appointment callbacks, online forms, billing support or directory information.

Quick Answer: Cheyenne Regional Medical Center Details Patients Need Most

Cheyenne Regional Medical Center’s main West Campus is at 214 East 23rd Street, Cheyenne, WY 82001. The main phone number listed by the hospital is (307) 634-2273. The Emergency Department at the Downtown/West Campus is listed as open 24 hours a day, 7 days a week.

For routine account access, Cheyenne Regional uses MyChart. Patients can use it for many non-urgent tasks such as viewing results, medications, messages, appointment tools, billing features and family proxy access. For finding a doctor, use the official Find Providers directory instead of relying on old third-party listings.

Address West Campus 214 E. 23rd St.
Cheyenne, WY 82001
Phone Main hospital (307) 634-2273
ER Emergency Department Open 24/7 at the Downtown/West Campus.
Portal MyChart Use for non-urgent records, results, appointments, messages and billing tools.

What Should You Do First Before Calling or Visiting?

The fastest route depends on your situation. Cheyenne Regional has hospital services, clinic locations, provider profiles, MyChart, records, billing and visitor pages. Do not start with a random search result if you need a specific department.

I need emergency care now

Call 911 for chest pain, stroke signs, severe breathing trouble, major bleeding, poisoning, severe allergic reaction, seizure, serious injury, suicidal crisis, sudden confusion or rapidly worsening symptoms.

Cheyenne Regional’s Emergency Department is listed at the Downtown/West Campus address: 214 E. 23rd St., Cheyenne, WY 82001, and is open 24/7.

Open emergency department map
I need MyChart, test results or a message to my care team

Use the official Cheyenne Regional MyChart route for secure access. MyChart may show test results, medications, health issues, appointment tools, provider messages, billing features, eCheck-In and proxy access.

Do not use MyChart for urgent symptoms. Secure messages are best for non-urgent questions after a visit, follow-up instructions, routine refill requests and care-team communication.

Go to Cheyenne Regional MyChart
I need a doctor, specialist or clinic appointment

Use the official provider directory first. It allows filtering by location, specialty, credentials, city and Cheyenne Regional Medical Group status. Provider availability changes, so confirm whether the doctor is accepting new patients before making plans.

Search Cheyenne Regional providers
I need records, billing, insurance or financial help

Use the medical records page for release forms, pickup details and HIM contact information. Use the billing page for payment options, estimates, price transparency, financial assistance, payment policy and insurance guidance.

Medical records page
Billing and insurance page

Cheyenne Regional Medical Center MyChart Login & Patient Portal Help

Cheyenne Regional uses MyChart to connect patients with their care information. It is the best starting point for many non-urgent tasks after a hospital stay, clinic appointment, lab test, imaging visit, specialist visit or procedure.

Use MyChart for
Viewing test results when released.
Checking medications, allergies, immunizations and health issues.
Requesting medication refills where available.
Messaging a doctor or clinic staff for routine questions.
Managing appointments, eCheck-In, telehealth instructions and billing tools.
Do not use MyChart for
Chest pain, stroke signs or severe breathing trouble.
Major bleeding, poisoning, serious injury or seizure.
A suicidal crisis, violent safety concern or rapidly worsening condition.
Same-day emergency questions when a delay could be dangerous.
Any situation where 911 or the nearest emergency room is safer.
MyChart tip: if you are helping a child, older parent or family member, ask about proxy access. Proxy access can help manage appointments and care information from your own account when allowed by policy.
Open MyChart Login Learn About MyChart

How to Find Cheyenne Regional Doctors and Providers

If you searched “Cheyenne Regional Medical Center doctors,” use the official provider directory. It is more reliable than an old directory snippet because doctors may change locations, specialties, accepting-new-patient status, clinic hours or appointment routes.

Step 1 Choose the correct specialty Start with the body system or care need: primary care, cardiology, orthopedics, women’s health, pediatrics, oncology, surgery, imaging, behavioral health or another specialty.
Step 2 Check location carefully Cheyenne Regional has multiple locations. Confirm whether your visit is at West Campus, East Campus, a clinic building or another address.
Step 3 Call or use MyChart if eligible Ask whether the provider is accepting new patients, whether referral is required, and what records or imaging should be sent before the appointment.
Phone script: “Hi, I’m trying to schedule with Dr. ____ or the ____ clinic. Can you confirm the exact location, arrival time, insurance requirements, referral needs, records needed, and whether I should use MyChart before the visit?”
Open Official Provider Directory Check Official Locations

Cheyenne Regional Medical Center Hours and Visitor Rules

Hospital hours and visitor rules are not the same thing. The Emergency Department is listed as open 24/7, but visitor hours differ by campus, unit and patient situation. Visitor rules may also change during respiratory, cold and flu seasons or for infectious patients.

Area Officially listed detail Patient tip
West Campus / Downtown location 214 E. 23rd St.; visiting hours 7 a.m. to 9 p.m. every day. Best route for main hospital visits, emergency care and most inpatient visitor planning.
Emergency Department 214 E. 23rd St.; open 24 hours a day, 7 days a week. Use for true emergencies. For life-threatening symptoms, call 911.
Intensive Care Unit Visiting hours 7 a.m. to 7 p.m.; two visitors at a time; exceptions may apply for end-of-life patients. Call the unit before visiting because ICU rules can be more restrictive than general visiting hours.
East Campus 2600 E. 18th St.; no emergency services. Visitor hours listed as 7 a.m. to 7 p.m. Monday-Friday and 9 a.m. to 5 p.m. Saturday-Sunday. Do not go to East Campus for emergency care. Confirm your appointment location first.
Women and Children services Rules vary for pediatrics, labor and delivery, NICU/special care nursery and postpartum/mother-baby unit. Ask about bands, support-person rules, sibling visits and child restrictions before arriving.
Visitor policies can change quickly. Before bringing children, multiple visitors, flowers, food or overnight items, call the hospital or check the official visiting-hours page.
Official Visiting Hours

West Campus vs East Campus: Do Not Mix These Up

One of the biggest patient mistakes is typing only the hospital name into a map app and going to the wrong building. Cheyenne Regional lists a West Campus and East Campus, plus many clinics and outpatient locations.

Main hospital Cheyenne Regional Medical Center – West Campus 214 E. 23rd St.
Cheyenne, WY 82001
Phone: (307) 634-2273

Use this for the main hospital, Emergency Department, records pickup route and many inpatient visitor needs.
No emergency services Cheyenne Regional Medical Center – East Campus 2600 E. 18th St.
Cheyenne, WY 82001
Phone: (307) 634-2273

The official visiting-hours page states the East Campus has no emergency services.
Before leaving home, check the exact address on your appointment reminder, MyChart appointment page, provider profile, referral paperwork or discharge instructions.

Parking, Valet, Emergency Drop-Off and Arrival Tips

Cheyenne Regional’s official parking page says West Campus patients and guests are encouraged to use the two parking garages and free valet service. It also warns that much of the street parking near West Campus has 30-minute or one-hour limits and may be patrolled by City of Cheyenne parking enforcement.

Free parking garages The official parking page lists free off-street parking 24/7 in the South parking garage and North parking garage.
Emergency drop-off Emergency patient drop-off is available in a drive-through/short-term parking area in front of the Emergency Department.
Cancer Center valet The Cancer Center at 310 E. 24th St. lists valet service at the main entrance from 8 a.m. to 4:30 p.m., Monday through Friday.
Take a photo of your parking area, level or garage entrance before entering the hospital.
Use the garages instead of short-limit street parking when your visit may take longer than expected.
For mobility needs, call ahead and ask about drop-off, wheelchair help and the best entrance.
For emergency symptoms, do not waste time searching for normal parking; use emergency drop-off or call 911.
Official Parking & Valet Info

Medical Records at Cheyenne Regional Medical Center

For in-person medical record requests or pickup, Cheyenne Regional directs patients to the West Campus main hospital at 214 East 23rd Street. The official records page lists medical records availability as Monday through Friday, 8 a.m. to 4:30 p.m.

Records phone For medical-record questions, the official page lists (307) 633-7925, option 1.
HIM mailing/fax route Cheyenne Regional Medical Center
HIM Department
214 East 23rd Street
Cheyenne, WY 82001
Fax: (307) 432-3108
Records tip: ask the receiving doctor what they need before requesting everything. For many second opinions, discharge summaries, operative reports, imaging reports, lab results, medication lists and recent specialist notes are more useful than an entire chart.
Official Medical Records Page Check MyChart First

Billing, Insurance, Estimates and Financial Assistance

Cheyenne Regional’s billing page groups several important patient resources together: bill payment in MyChart, billing and insurance FAQ, interest-free patient payment plans, estimates and price transparency, financial assistance, payment policy, insurance guidance and MDsave information.

Patient account inquiries The official contact page lists patient account inquiries at (307) 996-4777.
Financial assistance route The billing page says qualifying patients can apply for assistance and lists a Financial Navigator department route.
Best question to ask “Can you confirm whether this is hospital billing, physician billing, insurance pending, self-pay, financial assistance or a payment-plan issue?”
Do not assume one bill covers every part of care. Hospital services, professional fees, anesthesia, imaging interpretation, lab work, emergency care and outside providers can create separate billing questions.
Official Billing & Insurance Page

Before You Visit: Patient Checklist That Saves Time

For hospital visits, clinic appointments, imaging, labs or specialist care, a little preparation can prevent repeat calls and missed paperwork.

Bring ID and insurance Carry photo ID, insurance card, referral or authorization if required, and any employer or workers’ compensation details if relevant.
Confirm the exact location West Campus, East Campus, Cancer Center, clinic offices and outpatient services can have different entrances.
List your medications Include prescription medicines, over-the-counter drugs, supplements, allergies and recent medication changes.
Use MyChart when available Complete eCheck-In, review messages, check appointment instructions and verify what documents are needed.

Cheyenne Regional Medical Center Map and Directions

The map below is focused on the West Campus / main hospital address. For outpatient clinics, always compare the map address with your appointment reminder before driving.

Map tip: if you are visiting a clinic, lab, imaging service or specialist, open the official location page too. The main hospital map may not be the correct door for every appointment.

Source Verification and Editorial Notes

This independent guide was written from official Cheyenne Regional pages for contact details, locations, visiting hours, MyChart, medical records, billing, parking and patient resources. It is designed to help users avoid outdated directory snippets and choose the correct official route faster.

Always confirm current information directly with Cheyenne Regional before visiting, especially for visitor restrictions, clinic hours, provider availability, insurance coverage, financial assistance, records forms, parking/valet rules and emergency department access.

Cheyenne Regional Medical Center FAQs

Where is Cheyenne Regional Medical Center located?

The main West Campus is at 214 East 23rd Street, Cheyenne, WY 82001. Cheyenne Regional also lists an East Campus at 2600 E. 18th St., but the official visitor page notes that East Campus has no emergency services.

What is the main phone number for Cheyenne Regional Medical Center?

The main phone number listed by Cheyenne Regional is (307) 634-2273. For specific departments such as records, billing or clinics, use the official department page because direct numbers may differ.

Does Cheyenne Regional Medical Center use MyChart?

Yes. Cheyenne Regional uses MyChart for secure access to care information, test results, medications, care-team messages, appointment tools, billing features and family proxy access. MyChart should not be used for emergencies.

Is Cheyenne Regional Medical Center’s Emergency Department open 24/7?

The official visiting-hours page lists the Emergency Department at 214 E. 23rd St. as open 24 hours a day, 7 days a week. For life-threatening symptoms, call 911.

What are Cheyenne Regional visitor hours?

The West Campus visiting hours are listed as 7 a.m. to 9 p.m. every day. ICU and women/children areas have special rules, and policies can change during respiratory, cold and flu seasons.

Does Cheyenne Regional East Campus have emergency services?

No. Cheyenne Regional’s official visitor page specifically identifies East Campus as having no emergency services. Use the West Campus Emergency Department or call 911 for emergency symptoms.

How do I find a Cheyenne Regional doctor?

Use the official Find Providers directory and filter by specialty, location, credentials, city or Cheyenne Regional Medical Group status. Then confirm availability, referral needs and appointment route before planning your visit.

How do I request medical records from Cheyenne Regional?

The official records page directs in-person requests and pickup to the West Campus main hospital at 214 East 23rd Street. It lists medical records availability Monday through Friday, 8 a.m. to 4:30 p.m., and a records question line at (307) 633-7925, option 1.

Is parking available at Cheyenne Regional West Campus?

Yes. The official parking page says free off-street parking is available 24/7 in two main parking structures. It also warns that nearby street parking may have 30-minute or one-hour limits.

How do I handle Cheyenne Regional billing questions?

Use the official billing and insurance page for MyChart bill pay, billing FAQ, estimates, price transparency, financial assistance, payment policy and insurance guidance. The official contact page lists patient account inquiries at (307) 996-4777.

Independent Guide Disclaimer

Medical-Centers.org is an independent informational guide and is not affiliated with Cheyenne Regional Medical Center, Cheyenne Regional Healthcare System, MyChart, Epic, any hospital, insurer, government agency or medical provider.

This page is not medical advice. For diagnosis, treatment, medication instructions, test-result interpretation, billing decisions, insurance coverage, visitor approval or emergency care, use official Cheyenne Regional resources or speak with a qualified professional. For emergencies, call 911.

Final Summary

For most Cheyenne Regional Medical Center patient needs, start with the official route: MyChart for non-urgent portal tasks, Find Providers for doctors, the visiting-hours page for visitor rules, the records page for HIM requests, the billing page for account and financial questions, and the West Campus address for the main hospital and Emergency Department.

The most important reminder is location: the West Campus at 214 E. 23rd St. is the main hospital and emergency route, while East Campus is listed as having no emergency services. Always confirm your exact appointment address before driving.

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