Memorial Medical Center: MyChart, Doctors & Phone 2026

Which Montefiore Medical Center Campus Is This Guide About?

This guide focuses on Montefiore Medical Center’s Moses Campus, now commonly shown in Montefiore Einstein location listings as Montefiore Einstein Hospital—Moses Campus. The campus address is 111 East 210th Street, Bronx, NY 10467-2401, and the main phone number is 718-920-4321.

This distinction matters because Montefiore Einstein is a large academic health system with many hospital campuses, outpatient locations, specialty centers, and related facilities across New York City, Westchester, and the Hudson Valley. Patients searching “Montefiore Medical Center” may be trying to reach Moses Campus, Weiler Hospital, Wakefield, Children’s Hospital at Montefiore Einstein, Hutchinson Campus, Montefiore New Rochelle, Montefiore Nyack, or another Montefiore-related location.

For practical use, verify your appointment paperwork before you drive. A clinic visit, surgery check-in, emergency visit, inpatient room, imaging test, transplant appointment, pediatric specialty visit, or medical records request may not all use the same entrance or route.

What to Do First Before Calling or Visiting Montefiore Medical Center

The fastest way to avoid confusion is to match your need with the right route. A life-threatening emergency, a MyChart login issue, a hospital bill, a scheduled specialty appointment, a medical records request, and a family visit should not all be handled through the same phone call.

Montefiore MyChart: Login, Appointments, Results, Messages & Bills

Montefiore patients use Montefiore MyChart for secure digital access. Montefiore describes MyChart as free, fast, easy, and available 24/7 from a computer, tablet, smartphone, MyChart website, or mobile app. It is available in English and Spanish.

MyChart is useful after a doctor visit, emergency department visit, hospital stay, lab test, imaging appointment, surgery, specialist appointment, or medication change. Instead of relying only on paper discharge instructions or phone calls, patients can use MyChart to view selected results, request appointments, check in online, message doctors, request prescription refills, manage dependents’ care with proxy access, access statements, pay bills, and set up payment plans when available.

Use Montefiore MyChart for these tasks

• Find a doctor and request or manage appointments online.
• View test results and selected health records when released.
• Check in online before eligible appointments.
• Message your doctor’s office securely for non-urgent questions.
• Request prescription refills from participating providers.
• Manage approved proxy access for dependents or loved ones.
• Access statements, pay bills, and set up payment plans where available.
• Use video visits when offered by Montefiore Einstein doctors.

If you cannot log in, use the official MyChart login and support prompts rather than unofficial “portal help” pages. Do not create duplicate accounts unless the official support workflow tells you to do so, because duplicates can create confusion with test results, bills, proxy access, and messages.

Medical Records / HIM: How to Request Montefiore Records

Montefiore Einstein explains that medical records are confidential and protected by federal and state law. Records requests are generally granted to the patient, an authorized patient representative, or an approved party such as another physician, medical facility, attorney, court, or insurance company.

Patients can request copies of medical records and radiological or diagnostic images such as X-rays through a provider’s office, by mail, or in person. Montefiore also explains that patients who see primary care and specialist providers can use Montefiore MyChart to access health information, check lab results, message their doctor, request medication refills, and manage personal health information.

Montefiore medical records options

Records request checklist

1. Start with the official Montefiore Request Medical Records page.
2. Use the patient’s full legal name, date of birth, phone number, and treatment date range.
3. Specify exactly what you need: discharge summary, emergency department note, lab result, imaging report, operative note, medication list, or billing-related record.
4. Use the correct authorization form if records are being released outside Montefiore or to another person.
5. Keep a copy of the signed request, mailing proof, fax confirmation, portal message, or in-person receipt.

Montefiore Hospital Emergency Department: ER Phone, Entrance & Triage

Montefiore’s emergency medicine contact page lists the Montefiore Hospital Emergency Department at 111 East 210th Street, Bronx, NY 10467-2401, phone 718-920-5731, open 24 hours. Montefiore also notes that the ED entrance is on Bainbridge Avenue, between Gun Hill Road and East 210th Street.

Emergency departments treat patients by clinical urgency, not by arrival order. A patient with possible heart attack, stroke, severe breathing trouble, uncontrolled bleeding, sepsis signs, major trauma, serious allergic reaction, seizure, or severe neurological symptoms may be treated before a patient who arrived earlier with a less urgent issue. This can feel frustrating in a busy Bronx emergency department, but triage is a safety system designed to prevent death and permanent harm.

Bring this to the ER

• Photo ID and insurance card if available.
• Medication list with doses, timing, and pharmacy name.
• Allergy list, including medication reactions.
• Recent discharge paperwork, test results, or specialist notes if relevant.
• Emergency contact information and phone charger.
• Health care proxy, power-of-attorney, guardianship, or caregiver documents if applicable.

Services, Doctors & Montefiore Einstein Care Network

Montefiore Einstein is a major academic health system connected with Albert Einstein College of Medicine. The health system states that it includes hospitals and hundreds of outpatient, primary care, and specialty care locations across New York City, Westchester, and the Hudson Valley. Because the network is large, patients should always confirm the exact campus and department before traveling.

The Moses Campus is often associated with complex hospital care, specialty services, inpatient care, emergency care, surgical care, transplant-related services, pediatric connections through Children’s Hospital at Montefiore Einstein nearby, and academic medical care. But the correct location depends on the specific doctor, specialty, imaging test, procedure, or hospital service.

Visitors, Family Support & Unit-Specific Rules

Visitor rules at a large academic hospital can vary by unit, patient condition, privacy needs, infection-control requirements, pediatric status, behavioral health status, ICU level, and emergency department capacity. Before visiting a patient at Montefiore Medical Center, confirm the patient’s exact unit, room, visitor limit, and whether the patient is currently able to receive visitors.

Before visiting a patient

• Confirm the patient’s campus, building, room, and unit.
• Do not visit if you have fever, cough, vomiting, diarrhea, flu-like symptoms, rash, or contagious illness.
• Ask before bringing flowers, plants, latex balloons, food, strong fragrances, or large gifts.
• Bring government ID, a phone charger, and parking or transit plan.
• Follow mask, hand hygiene, security, and unit-specific instructions without arguing with staff.

Parking, Transit & Arrival Planning for Montefiore Moses Campus

Montefiore’s official location and emergency pages confirm the Moses Campus address and emergency department entrance, but parking rules, valet availability, visitor garage routes, and fees can change. Because the official pages reviewed for this guide did not provide a simple current public fee table for Moses Campus parking, this article does not invent parking prices.

The Moses Campus is in a busy Bronx hospital area. Plan extra time for traffic, drop-off, parking, hospital security, elevators, registration, and wayfinding. If you are going to the emergency department, use the ED entrance guidance. If you are going to a scheduled clinic, imaging test, surgical check-in, transplant appointment, or Children’s Hospital area, follow the instructions on your appointment message.

Arrival checklist

• Use the exact address: 111 East 210th Street, Bronx, NY 10467-2401.
• For the Montefiore Hospital Emergency Department, note the Bainbridge Avenue entrance between Gun Hill Road and East 210th Street.
• Confirm your building and department before driving.
• Arrive early for parking, security, registration, insurance verification, elevators, and walking time.
• Take a phone photo of your parking location, nearby signs, and entrance used.
• Ask the front desk or clinic about mobility assistance if needed.

Billing, Insurance, Price Estimates & Financial Help

Montefiore’s billing and payment information explains that out-of-pocket costs depend on the services or procedures received, the insurance provider, the patient’s health benefits, deductibles, co-insurance, co-payments, out-of-pocket limits, and eligibility for financial assistance. This is why two patients can receive different bills for a similar visit.

Montefiore also explains that patients may receive services from physicians or practitioners who are not employed by the hospital, and those professional fees may not be reflected in certain hospital pricing listings. For patients, this means an emergency visit, surgery, imaging test, or hospital admission may involve separate facility and professional billing.

Before paying a confusing bill

• Check whether insurance has fully processed the claim.
• Confirm whether the bill is from Montefiore, a physician group, anesthesiology, radiology, pathology, ambulance service, or another provider.
• Ask for an itemized statement if charges are unclear.
• Ask whether financial assistance, a payment plan, or price estimate support applies.
• Keep every statement, explanation of benefits, payment receipt, estimate, and call reference number.

Official Montefiore Medical Center Links

Use official Montefiore Einstein resources for final details. Hospital policies, location routing, visitor rules, portal features, records forms, billing instructions, and department phone numbers can change.

Frequently Asked Questions