Del Sol Medical Center MyHealthONE, Doctors, ER, Phone & Visitor Help
Use this Del Sol Medical Center guide before you call, drive, register online, use the patient portal, find a doctor, request records, check visitor rules or decide between ER and urgent care.
Quick Answer: Del Sol Medical Center Details Patients Need Most
Del Sol Medical Center is located at 10301 Gateway Blvd W, El Paso, TX 79925. The official main phone number is (915) 595-9000. Patients use MyHealthONE for online portal access, records, post-visit summaries and related hospital account tools.
Many patients search for “Del Sol Medical Center MyChart,” but Del Sol’s official patient portal route is MyHealthONE, not a separate hospital-branded MyChart page. Use the official MyHealthONE link from the hospital website before entering personal health information.
What This Del Sol Medical Center Guide Covers
Use the quick links below to jump to the exact patient task you need.
Del Sol Medical Center MyChart or MyHealthONE?
Del Sol Medical Center uses MyHealthONE as the official secure patient portal route. The hospital page explains that MyHealthONE can help patients view health records, lab results, physician notes, imaging reports, post-visit summaries, follow-up appointments and record sharing options.
So, if you typed “Del Sol Medical Center MyChart,” the practical answer is: use MyHealthONE from the official Las Palmas Del Sol Healthcare page or from the official MyHealthONE site.
| Patient task | Best route | Important tip |
|---|---|---|
| Access hospital records | MyHealthONE | Some records may still require the hospital Medical Records office. |
| Register before a procedure | MyHealthONE registration route | The hospital recommends registering at least 48 hours before the visit when possible. |
| Portal login trouble | MyHealthONE support / hospital registration contact | For local online registration help, Del Sol lists (915) 521-1150. |
| Emergency symptoms | 911 / ER | Never use portal messaging for life-threatening symptoms. |
Del Sol Medical Center Doctors and Appointment Help
The official Del Sol doctor page lets patients search Las Palmas Del Sol Healthcare doctors by name, specialty or condition. It also lists a doctor-help phone number: (855) 790-3627.
Hospital doctors may include employed physicians, independent physicians, contracted physician groups, hospitalists, emergency physicians, specialists and outpatient providers. For that reason, always confirm the exact provider, practice location, insurance network and appointment route before visiting.
Del Sol Medical Center Phone Numbers
Use the main phone if you are unsure where to call. Department numbers can change, but the official contact page lists the following patient-useful phone routes.
| Department / task | Phone number | Best use |
|---|---|---|
| Main hospital / general information | (915) 595-9000 | General routing, operator, directions and department transfer. |
| Emergency department | (915) 263-5000 | Emergency department contact. Call 911 for active life-threatening emergencies. |
| Doctor finder | (855) 790-3627 | Finding a physician by name, specialty or condition. |
| Consult-A-Nurse | (844) 706-8773 | Free health-related advice and care-level guidance. |
| Patient billing inquiries | (866) 656-9763 | Hospital bill questions and account help. |
| Online registration help | (915) 521-1150 | Help with hospital online registration, Monday–Friday 7:00am–5:00pm. |
| Medical records process help | (844) 481-0278 | Questions about the medical records request process. |
| Gift shop | (915) 595-9700 | Gift shop questions; official visitor page lists Monday–Saturday hours. |
Emergency Room, Trauma and When to Call 911
Del Sol Medical Center’s official page describes the hospital as a 350-bed East El Paso facility and states that it has an emergency room designated as a Level II Trauma Center. Las Palmas Del Sol emergency care information says its ERs are open 24/7 and that Consult-A-Nurse is available for health-related advice.
Medical Records at Del Sol Medical Center
Del Sol Medical Center’s official records page directs patients to MyHealthONE for many common record needs, but it also explains that some records may only be available through the hospital Medical Records office.
For formal copies, the page provides an online health information request portal and says patients can also use an authorization form with a valid photo ID. The records page lists (844) 481-0278 for questions about the process and (844) 481-0298 as a fax option.
Online Registration Before a Del Sol Visit
Del Sol’s registration page says patients can register online before a hospital visit, childbirth stay, outpatient procedure or scheduled service. The official instruction says to register at least 48 hours before the visit when possible.
What you may need
Have personal contact information, emergency contact information, insurance details, policy number, physician name and date of procedure ready.
Surgery patient prep
Have physician names, medication list, dosage and frequency, surgical history and surgeon name available before starting registration.
Visitor Hours, Guest Wi-Fi and Family Planning
The official visitor page lists regular visiting hours as 8:00am to 8:00pm. It recommends calling ahead if visiting in the morning so you can confirm the patient is in the room and no procedure is scheduled during your visit.
Visitor rules can change because of the patient’s condition, procedures, infection-control needs, respiratory illness levels or charge nurse discretion. For ICU, ER, surgery, labor and delivery or overnight visits, call the hospital before arriving.
Billing, Insurance and Price Questions
Del Sol’s insurance page says the facility accepts many government and commercial insurance types, but it also warns that the list changes frequently and that each patient should verify hospital and doctor participation before visiting.
Insurance call script
“Is Del Sol Medical Center in-network for my exact plan? Is the doctor also in-network? Do I need authorization, a referral, or pre-registration for this service?”
Billing call script
“I received a Del Sol bill. Can you explain the facility charge, physician bill, insurance adjustment, remaining balance and payment options?”
Del Sol Medical Center Services Patients Commonly Search
Del Sol’s official pages highlight emergency services, labor and delivery, weight loss surgery, patient financial resources, online registration, visitor support and MyHealthONE. Las Palmas Del Sol specialty pages also include care areas such as cardiology, imaging, neurology, NICU, oncology, orthopedics, pediatrics, surgery, women’s care and wound care.
Del Sol Medical Center Map and Directions
The map below is set to the official hospital address: 10301 Gateway Blvd W, El Paso, TX 79925. Use it for route planning, but call the hospital if you need a specific entrance, department, surgery arrival area, labor and delivery route or emergency drop-off instruction.
Official Del Sol Medical Center Links
Use these official pages for final decisions. This independent guide is for navigation help only.
Source Verification and Safety Note
Publish-ready as of June 8, 2026. Official Las Palmas Del Sol / Del Sol Medical Center pages were checked for address, phone number, MyHealthONE portal, doctor search, medical records, registration, insurance, ER guidance and visitor information.
This page is an independent patient navigation guide and is not the official Del Sol Medical Center website. Always confirm medical advice, appointment details, insurance, billing, visitor rules and emergency instructions directly with Del Sol Medical Center or your clinician.
Del Sol Medical Center FAQs
What is the main phone number for Del Sol Medical Center?
The main phone number listed by Del Sol Medical Center is (915) 595-9000.
Where is Del Sol Medical Center located?
Del Sol Medical Center is located at 10301 Gateway Blvd W, El Paso, TX 79925.
Does Del Sol Medical Center use MyChart?
Del Sol Medical Center’s official patient portal route is MyHealthONE. Patients searching for MyChart should use the official MyHealthONE link from the hospital page.
How do I find a Del Sol Medical Center doctor?
Use the official Las Palmas Del Sol Healthcare doctor search or call the doctor-help line at (855) 790-3627.
How do I request medical records from Del Sol Medical Center?
Check MyHealthONE first for available records. For formal copies, use the official medical records request process. Del Sol’s records page lists (844) 481-0278 for process questions.
What are Del Sol Medical Center visitor hours?
The official visitor page lists regular visiting hours between 8:00am and 8:00pm, but visitor rules may change based on patient condition, department and infection-control needs.
Can I register online before a Del Sol Medical Center procedure?
Yes. Del Sol’s official registration page says patients can register online and recommends doing so at least 48 hours before the visit when possible.
What phone number helps with Del Sol online registration?
For registration trouble, Del Sol lists (915) 521-1150 with hours Monday through Friday, 7:00am to 5:00pm.
Does Del Sol Medical Center have an emergency room?
Yes. Del Sol Medical Center has a hospital emergency room. For life-threatening symptoms, call 911 rather than waiting for portal messages or phone callbacks.
Is this the official Del Sol Medical Center website?
No. This is an independent patient guide. Use the official Las Palmas Del Sol Healthcare pages for final decisions about care, billing, records, appointments and visitor rules.
Final Summary
For Del Sol Medical Center, the key patient details are simple: the hospital is at 10301 Gateway Blvd W, El Paso, TX 79925, the main phone is (915) 595-9000, and the correct patient portal route is MyHealthONE.
Before visiting, confirm your exact department, bring photo ID and insurance information, use online registration when appropriate, check MyHealthONE for records, and call 911 for life-threatening symptoms.