Honorhealth Deer Valley Medical Center 2026: ER & MyChart

Phoenix AZ • 24/7 hospital, ER, MyChart, records

Deer Valley ER & MyChart Hub

Use this 2026 guide before you drive to HonorHealth Deer Valley Medical Center, log in to MyChart, search for a doctor, request records, pay a bill, check parking, visit a patient, or decide between ER and urgent care.

Fast answer: HonorHealth Deer Valley Medical Center is a 24/7 hospital in north Phoenix. HonorHealth uses MyChart for patient portal access, bills, test results, appointment tools and selected record sharing.

19829 N. 27th Ave. 623-683-1600 24/7 hospital HonorHealth MyChart Level I trauma care
ER • MyChart • Records • BillingChoose the right Deer Valley route before calling, logging in, paying or driving.
🚑ER
🔐Portal
📄Records
💳Billing
Quick answer: HonorHealth Deer Valley Medical Center is located at 19829 N. 27th Ave., Phoenix, AZ 85027. The official hospital page lists the hospital as open 24 hours a day, seven days a week, with main phone 623-683-1600. MyChart support is through HonorHealth Customer Navigation Center at 623-580-5800. Medical records help is 480-882-4040. Billing/payment help is 623-300-9044. For life-threatening symptoms, call 911.
HospitalHonorHealth Deer Valley Medical Center
Address19829 N. 27th Ave., Phoenix, AZ 85027
Main phone623-683-1600
PortalHonorHealth MyChart

What Do You Need from HonorHealth Deer Valley?

HonorHealth Deer Valley Phone Numbers: Use the Right Line

NeedPhone / routeUse forDo not use for
Main hospital623-683-1600General hospital routing, patient information, department transfer and campus questions.Life-threatening emergencies.
MyChart support623-580-5800Activation code, login help, technical support and MyChart navigation.Urgent symptoms or ER triage.
Medical records480-882-4040HonorHealth Health Information Management help, record forms and imaging-record questions.Billing or payment-plan questions.
Billing / payment help623-300-9044Electronic payments, MyChart bill pay, Guest Pay, balances, payment plans and itemized bills.Medical records release.
Nearby Deer Valley primary care623-780-1999HonorHealth Medical Group – Deer Valley primary care appointments across from the hospital.Hospital ER or inpatient questions.
Emergency911Chest pain, stroke signs, severe breathing trouble, major injury, overdose, poisoning or rapidly worsening symptoms.Routine appointment or billing questions.
Emergency warning: do not use MyChart messages, record forms, appointment requests or billing phone lines for emergencies. Call 911 for severe or life-threatening symptoms.

HonorHealth Deer Valley ER, Level I Trauma and 911 Decisions

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Use 911 / ER now for

  • Chest pain, pressure, possible heart attack or sudden collapse.
  • Stroke signs: face drooping, arm weakness, speech trouble or sudden confusion.
  • Severe breathing trouble, major bleeding, poisoning, overdose or seizure.
  • Gunshot, stabbing, car crash, serious fall, head injury, fracture or major trauma.
  • Suicidal crisis, danger to self/others or any rapidly worsening condition.
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What makes Deer Valley important for emergency searches

  • HonorHealth lists Deer Valley as a Level I trauma care location.
  • The hospital page lists an Accredited Chest Pain Center.
  • HonorHealth lists Deer Valley as an Accredited Primary Stroke Center.
  • The hospital is certified as a Cardiac Arrest Center.
  • Hospital hours are listed as 24 hours a day, seven days a week.
ER vs urgent care: if you are unsure where to go, contact your doctor immediately when possible, but do not delay 911 for serious symptoms. Urgent care is not a substitute for trauma, stroke, heart attack, severe breathing or major injury care.

HonorHealth Deer Valley MyChart Login and Support

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What MyChart helps with

  • View test results and selected visit information.
  • Use appointment and eCheck-in tools when available.
  • Request prescription refills through supported provider workflows.
  • Message providers for non-urgent medical questions.
  • Pay bills, view balances and use paperless billing features.
  • Download/share diagnostic imaging results when available.
  • Use proxy access for family or caregiver needs when approved.
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Activation-code and support rules

HonorHealth says hospital patients may receive an activation code on discharge paperwork. The one-time activation code expires after 30 days. For problems with the code or MyChart access, call 623-580-5800.

Safe portal rule: MyChart is for non-urgent tasks. Call 911 for emergency symptoms and use the hospital/doctor route for time-sensitive clinical advice.

Find Doctors, Primary Care and Nearby Deer Valley Clinics

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Find a doctor

Use HonorHealth’s official Find a Doctor tool to search by name, specialty, treatment or condition. Confirm office location, insurance and appointment availability before going.

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Nearby primary care

HonorHealth Medical Group – Deer Valley Primary Care is across from the hospital at 19636 N. 27th Ave., Ste. 308, with phone 623-780-1999.

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Same-day/next-day note

The Deer Valley primary care office page says the practice accepts new patients and offers same-day and next-day appointments when available.

Before booking, confirm this

  • Is your need hospital care, emergency care, primary care, specialty care, imaging or outpatient surgery?
  • Is the provider located in the hospital, medical office building, primary care office or another HonorHealth location?
  • Does your insurance require referral or prior authorization?
  • Should records, imaging or discharge documents be sent before your visit?
  • Can you manage the appointment through MyChart?

Parking, Campus Access and Driving Directions

Getting to the hospital

  • Main address: 19829 N. 27th Ave., Phoenix, AZ 85027.
  • HonorHealth says the hospital is accessible from Loop 101 and Interstate 17.
  • From Loop 101, exit at 27th Avenue and head south.
  • The medical center is on the east side of 27th Avenue near the Loop 101 interchange.

Parking details users need

  • HonorHealth says limited parking is available in front of the building.
  • Patient shuttles to the building are available inside the parking garage.
  • Campus maps show separate main entrance, Emergency Department and parking areas.
  • Take a photo of your parking area before entering the hospital.
  • For ER arrival, follow Emergency Department signage instead of routine parking signs.

Medical Records: MyChart, HIM and Imaging Results

Record needBest routeWhat to prepareImportant note
Quick access to available resultsMyChartMyChart login and correct HonorHealth account.Not every formal record may be visible immediately.
Formal medical record requestHonorHealth Health Information ManagementPatient details, dates of service, facility and request form details.For questions, call 480-882-4040.
MyChart messaging / upload helpCustomer Navigation CenterAccount login, activation code or MyChart message question.Call 623-580-5800 and choose MyChart support.
Diagnostic imaging resultsMyChart, secure image sharing, or CD requestActive MyChart account or imaging request details.Medical Records can help at 480-882-4040.
Third-party requestSharecare request processPatient authorization, request/invoice tracking details.HonorHealth says records are typically ready in 5-7 business days from electronic request receipt.
Record amendment or opt-out formsHonorHealth official formsCompleted form, patient details and correct mail/fax instructions.Use official forms only; do not send sensitive records to random portals.
Practical tip: start records requests early if another doctor, insurer, attorney, school, employer or disability office has a deadline.

Billing, MyChart Pay, Guest Pay and Estimates

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Pay in MyChart

HonorHealth says patients with a MyChart account can pay bills, obtain balance inquiries, set up a payment plan, request itemized bills, view estimated costs and update billing preferences.

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Guest Pay

Patients without MyChart can use Guest Pay with the guarantor number and last name from the statement.

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Billing help

For payment or electronic-payment questions, HonorHealth lists billing support at 623-300-9044.

Before paying or disputing a bill, ask this

  • Is this hospital billing, doctor billing, anesthesia, imaging, lab or another separate professional charge?
  • Has your insurance processed the claim and issued an Explanation of Benefits?
  • Do you need an itemized bill?
  • Can you see the balance in MyChart or Guest Pay?
  • Do you need a payment plan, financial assistance, estimate, quote or No Surprises Act information?
  • Was the care ER, inpatient, outpatient surgery, imaging, clinic or observation care?

Visitors, Gift Shop, Cafeteria and Patient Support

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Visitor access

HonorHealth’s visitor guidance says medical center visitors are allowed 24 hours a day unless there is a justified clinical reason for no visitors.

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Hand hygiene

HonorHealth strongly encourages appropriate hand hygiene. It also says gloves are not permitted for visitors under current guidance.

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Gift shop and cafeteria

HonorHealth says cafeterias and gift shops are open, but hours and unit restrictions may vary. Check the Deer Valley gift shop hours before planning around it.

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OB and NICU

OB and NICU rules may have separate current guidelines. Check official visitor guidance before visiting maternity, newborn or NICU areas.

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Respiratory symptoms

Medical Group patients with suspected respiratory infection symptoms or immunocompromised status may be required to wear a mask.

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Unit-specific rules

Patient condition, infection control, safety or clinical reasons can change visitor access. Call the unit or main hospital before a sensitive visit.

Map and Directions

Main hospital

Use 19829 N. 27th Ave. for the hospital campus unless your appointment gives a specific medical office building.

Emergency

For emergency symptoms, call 911. For ER arrival, follow Emergency Department signage and campus map directions.

Parking

HonorHealth notes limited front parking and patient shuttles from inside the parking garage.

HonorHealth Deer Valley Patient Action Planner

Your plan will appear here.

Choose your task to get a practical next-step checklist.

Call Scripts for Faster Help

ER / urgent decision

Hi, I’m trying to decide whether to use the ER, urgent care, primary care or MyChart. The symptoms are [symptoms], started [time], and include [chest pain / stroke signs / breathing / injury / none]. What is the safest next step?

MyChart login

Hi, I received care at HonorHealth Deer Valley and need MyChart access. My issue is [activation code expired / password / missing results / billing / proxy access]. Can you route me to MyChart support?

Medical records

Hi, I need records from HonorHealth Deer Valley for service date [date]. I need [ER note / discharge summary / imaging / labs]. Should I use MyChart, HIM, Sharecare or another form?

Billing

Hi, I have an HonorHealth bill for account [number]. Is this hospital billing or a separate provider bill, and can I request itemization, a payment plan, estimate review or Guest Pay help?

Doctor search

Hi, I need an HonorHealth doctor near Deer Valley for [condition/specialty]. Can you confirm location, insurance, new-patient availability, appointment timing and whether MyChart scheduling is available?

Visitor / parking

Hi, I’m visiting a patient at HonorHealth Deer Valley. Can you confirm current visitor rules, unit restrictions, best entrance, parking garage, shuttle route and gift shop/cafeteria availability?

HonorHealth Deer Valley Medical Center FAQ

Where is HonorHealth Deer Valley Medical Center located?

HonorHealth Deer Valley Medical Center is located at 19829 N. 27th Ave., Phoenix, AZ 85027.

What is the main phone number for HonorHealth Deer Valley Medical Center?

The main phone number listed for HonorHealth Deer Valley Medical Center is 623-683-1600.

Is HonorHealth Deer Valley Medical Center open 24 hours?

Yes. HonorHealth lists Deer Valley Medical Center as open 24 hours a day, seven days a week.

Does HonorHealth Deer Valley have an emergency room?

Yes. HonorHealth Deer Valley Medical Center is a 24/7 hospital and is part of HonorHealth emergency services. For life-threatening symptoms, call 911.

Is HonorHealth Deer Valley a Level I trauma center?

Yes. HonorHealth lists Deer Valley Medical Center as one of its Level I trauma centers.

Does HonorHealth Deer Valley use MyChart?

Yes. HonorHealth uses MyChart for patient portal access, including test results, appointment tools, secure messages, billing, paperless billing and selected record-sharing features.

How do I get help with HonorHealth MyChart?

For MyChart activation-code, login or technical help, call the HonorHealth Customer Navigation Center at 623-580-5800.

Can I use MyChart for emergency symptoms?

No. Do not use MyChart for emergencies. Call 911 for chest pain, stroke signs, severe breathing trouble, major injury, poisoning, overdose, suicidal crisis or rapidly worsening symptoms.

How do I request medical records from HonorHealth Deer Valley?

Start with MyChart for available information. For formal records, use HonorHealth’s medical records request process or call Health Information Management at 480-882-4040.

How do I get diagnostic imaging results?

HonorHealth says diagnostic imaging results can be accessed through MyChart when available, secure image sharing, or a physical CD request through Medical Records. For help, call 480-882-4040.

How do I pay an HonorHealth bill?

Patients can pay through MyChart if they have an account, or use HonorHealth Guest Pay with the guarantor number and last name from the statement. For billing help, call 623-300-9044.

Where should I park at HonorHealth Deer Valley?

HonorHealth says limited parking is available in front of the building and patient shuttles to the building are available inside the parking garage. Check the campus map for current entrance and parking guidance.

Are visitors allowed at HonorHealth Deer Valley?

HonorHealth’s medical center visitor guidance says visitors are allowed 24 hours a day unless there is a justified clinical reason for no visitors. Unit-specific and infection-control rules may still apply.

What is the nearby Deer Valley primary care phone number?

HonorHealth Medical Group – Deer Valley Primary Care is listed at 623-780-1999.

Is this page the official HonorHealth website?

No. This is an independent patient-navigation guide. Always verify current MyChart, ER, doctor, medical records, billing, parking and visitor details directly with HonorHealth.

Final shortcut: main hospital = 623-683-1600. MyChart support = 623-580-5800. Medical records = 480-882-4040. Billing = 623-300-9044. Nearby primary care = 623-780-1999. Address = 19829 N. 27th Ave., Phoenix, AZ 85027. Emergency symptoms = 911.