Kearney Regional Patient Route Hub
Use this 2026 guide before you call Kearney Regional Medical Center, sign in to Bryan Health MyChart, find doctors, schedule a procedure, request medical records, pay a bill, visit a patient, use maternity/NICU or ICU visitor routes, or drive to 804 22nd Avenue in Kearney.
This rebuild is made for quick action: it separates hospital, Platte Valley Medical Clinic, MyChart, records, billing, visitors, free parking, cafe, ER and procedure-prep routes so you do not waste time calling the wrong department.
Choose the Right Kearney Regional Route
Official-Source Check: What This Rebuild Improves
This version keeps the same URL but makes the page more useful for real users. It avoids paragraph-heavy information and turns official Bryan/KRMC details into fast routes, checklists, call scripts, mobile-safe data cards and next-step tools.
Verified official details
- KRMC address, main phone, scheduling, fax and admissions line.
- Bryan Health MyChart route for KRMC and Platte Valley Medical Clinic.
- MyChart 24/7 support phone and support email.
- KRMC/PVMC medical-records fax, email and phone option.
- Billing department, Patient Financial Services, insurance and fraud-call warning.
- Visitor hours, ICU protected times, quiet hours and unit nurse numbers.
- Free parking, recommended lots, maternity entrance and KRMC Cafe hours.
Verify live before acting
- Provider availability and accepting-new-patient status.
- Insurance network, prior authorization and estimate details.
- Procedure arrival time, fasting and medication instructions.
- Visitor rules by unit, especially ED, ICU, maternity and NICU.
- Which billing route applies to your statement.
- Whether your record is visible in MyChart or needs formal release.
Best use
Use this guide to pick the right route first, then use official Bryan Health / KRMC pages before logging in, paying, requesting records, visiting or driving.
KRMC, Bryan Health and Platte Valley Medical Clinic: Don’t Mix the Routes
Kearney Regional Medical Center is part of Bryan Health. Platte Valley Medical Clinic is nearby at 816 22nd Ave and has its own clinic phone. Many patient tasks overlap through Bryan Health MyChart, but calls and records should still go to the correct route.
Kearney Regional MyChart: Use Bryan Health MyChart
KRMC’s patient portal page says Bryan Health MyChart is the new patient portal for Kearney Regional Medical Center and Platte Valley Medical Clinic health information. If you already have a Bryan Health MyChart account, KRMC and PVMC information can appear in that account.
Use MyChart for
- Test results, including lab and radiology.
- Health records and visit information.
- Family/proxy access requests.
- Messages to participating providers.
- Prescription refill requests.
- Appointments, including mammograms when available.
- Online bill pay and Guest Pay routes.
MyChart help
Call 1-844-628-0303 for Bryan Health MyChart help, available 24/7. Email support is MyChart@bryanhealth.org.
App setup
When using the MyChart app, select Bryan Health as your provider so KRMC and Platte Valley Medical Clinic information connects correctly.
Phone and Department Route Cards
Use the right number before calling. It reduces transfers and prevents billing, records, ER and clinic questions from going to the wrong place.
Emergency Care and Stroke-Symptom Route
For life-threatening symptoms, use 911. KRMC pages and current page history describe emergency care as a route for serious symptoms, and patient pages list the emergency doors as always open. Do not use administrative routes for urgent danger.
Use 911 / ER now
- Chest pain, pressure, fainting or severe shortness of breath.
- Stroke signs: face drooping, arm weakness, speech trouble or sudden severe headache.
- Major injury, head trauma, severe burn, deep wound or uncontrolled bleeding.
- Poisoning, overdose, seizure, sudden confusion or sudden severe weakness.
- Severe allergic reaction, suicidal crisis or pregnancy emergency symptoms.
Bring if safe
- Photo ID and insurance card.
- Medication list and last dose time.
- Allergies and major diagnoses.
- Recent discharge papers or test results if easy.
- Emergency contact and provider name.
Not ER-first
- MyChart password reset.
- Old medical-record copies.
- Routine bill or insurance question.
- Non-urgent appointment scheduling.
- Visitor, cafe or parking questions.
Doctors, Services and Clinic Locations
Kearney Regional lists provider and service routes through Bryan Health. Provider locations can vary, especially between KRMC, Platte Valley Medical Clinic, Kearney Cancer Center and outreach/specialty clinics.
Find a provider
Use official Bryan Health provider search or KRMC service pages. Confirm exact office address, accepting-new-patient status, appointment type and insurance.
Common KRMC services
Service pages include family medicine, cardiology, cancer care, maternity, emergency, allergy/asthma, gastroenterology, surgery, gynecology, internal medicine, neurology, podiatry, pulmonology, radiology and spine care.
Location check
Your visit may be at KRMC, Platte Valley Medical Clinic, maternity, radiology, surgery, cancer care, outreach clinic or another Bryan/Kearney location.
Before booking or driving
- Ask whether the provider is accepting new patients.
- Confirm exact building, entrance, parking lot and appointment time.
- Ask whether insurance, referral or prior authorization is required.
- Ask if you need fasting, medication holds, lab work or imaging before arrival.
- Ask what records should be sent before the appointment.
- Ask whether bills may come from hospital, provider, anesthesia, imaging or lab separately.
Medical Records: MyChart, Online Authorization, Fax and Email
Bryan Health says patients with a MyChart account can review, download and share available medical records online. For print or formal copies, use online authorization or a printed form, then send it to the location where care was received.
KRMC/PVMC records fax
308-455-3964
KRMC/PVMC records email
KRMC-MedRecReleases@bryanhealth.org
Records phone
308-455-3600 option 3
Billing, Insurance, Fraud-Call Warning and Financial Assistance
KRMC’s billing page says the billing department can help patients navigate billing and insurance. It also warns that patients have received fraudulent calls from people claiming to be from Bryan Health or medical centers.
KRMC billing department
855-404-5766
Monday-Friday, 8 AM-5 PM.
Newer bill questions
For services on or after the billing transition date listed by Bryan/KRMC, use 877-577-9277 or PFS@bryanhealth.org.
Fraud safety
If a caller asks for payment, ask them to confirm the account number on your official statement. If unsure, hang up and call the official billing number yourself.
Before paying a KRMC bill
- Confirm whether it is hospital, clinic, physician, imaging, lab, anesthesia, emergency or insurance balance.
- Compare the statement with your insurance Explanation of Benefits.
- Ask whether insurance has fully processed the claim.
- Ask for an itemized statement if the charge is unclear.
- Ask whether the service date changes which billing number to use.
- Ask about payment plan, Commerce Bank line of credit, financial assistance or other options before paying a large balance.
Visitors, Quiet Hours, ICU, Maternity/NICU and Gift Shop
KRMC visitor guidance gives general visiting hours and unit-specific exceptions. Call the unit nurse for Emergency Department, Maternity Care Center/NICU and ICU visitor questions because rules can change by patient condition and care needs.
General visiting
Visiting may occur between 6 AM and 9 PM daily. Visits after business hours are limited to two people per patient and should enter through the Emergency Room entrance.
Quiet hours
All inpatient quiet hours are 1 PM-3 PM daily for patient rest.
Gift shop
KRMC’s gift shop is on the far south side of the hospital next to the Maternity Care Center and can deliver gifts across the KRMC campus.
Free Parking, Entrances and KRMC Cafe
KRMC says parking is always free for patients and guests. The right lot depends on whether you are going to KRMC, Platte Valley Medical Clinic, maternity, emergency care or another department.
KRMC guests
Use the lot just northeast of the KRMC entrance, north of emergency parking.
Platte Valley Medical Clinic
Use the lot directly east of the PVMC entrance, north of the KRMC entrance.
Maternity Care Center
Use the far south end of the KRMC complex. A separate Maternity Care Center entrance is available there.
Upcoming Procedure, Surgery and Test Prep
KRMC says questions about upcoming procedures can use the main hospital line Monday-Friday, 8 AM-5 PM. Scheduling questions can use 308-455-3620. Use this checklist before arriving.
Confirm location
Ask whether your care is at KRMC, Platte Valley Medical Clinic, radiology, surgery, maternity, cancer center or another clinic.
Review prep
Confirm fasting, medication holds, blood thinners, diabetes medications, contrast allergy, lab work and driver/escort requirements.
Check coverage
Ask whether prior authorization is complete and whether hospital, provider, anesthesia, imaging or lab bills may be separate.
Bring to scheduled care
- Photo ID and insurance card.
- Order/referral if you were given one.
- Medication list, allergies and pharmacy name.
- Prior imaging, records or specialist notes if requested.
- Driver/escort if sedation or procedure instructions require one.
- MyChart access for results, instructions and billing tools.
Official Kearney Regional Links to Use After This Guide
Kearney Regional Medical Center Map and Directions
Use this map for the main KRMC hospital at 804 22nd Ave. Before traveling, verify whether you need KRMC, Platte Valley Medical Clinic, the Maternity Care Center, Emergency Room entrance, radiology, surgery, cancer care or another department-specific route.
Confirm department, entrance, arrival time, ID, insurance, order, prep instructions and parking lot.
Use the KRMC, PVMC, maternity or ER entrance that matches your appointment or symptoms.
Confirm discharge instructions, results timing, MyChart access, records route, billing questions and follow-up.
Kearney Regional Patient Route Planner
Select your situation and create a practical next-step list.
Call and Message Scripts for Faster Help
MyChart support script
Hi, I received care at Kearney Regional Medical Center or Platte Valley Medical Clinic and need help with Bryan Health MyChart. My issue is [activation / login / missing result / bill access / family access]. The visit was on [date]. What should I do next?Medical records script
Hi, I need KRMC records for [date/service]. I need [discharge summary / ER note / operative report / imaging report / labs]. What authorization, ID and delivery details do you need?Billing script
Hi, I received a KRMC/Bryan Health bill for account number [number]. Has insurance finished processing, is this a hospital or provider bill, and can I request an itemized statement or financial assistance review?Visitor script
Hi, I plan to visit [patient name] in [unit/room if known]. What are the current visitor rules, entrance, quiet hours, ICU/maternity/NICU limits and best parking lot?Scheduling script
Hi, I need to schedule or confirm [test/procedure] at KRMC. I have my provider order, insurance, preferred dates and prep instructions. What entrance and arrival time should I use?Fraud-call safety script
Before I provide any payment or health information, please confirm the account number on my official Bryan Health/KRMC statement. If I cannot verify it, I will call the official billing number myself.Common Kearney Regional Mistakes to Avoid
Using another MyChart instead of Bryan Health MyChart
If you have MyChart with another organization, you still need Bryan Health MyChart for KRMC and Platte Valley Medical Clinic information.
Ignoring fraud-call warnings
Never give payment or health information to a caller unless you confirm the caller and account number against your official statement.
Sending records to the wrong location
KRMC/PVMC records use fax 308-455-3964 and email KRMC-MedRecReleases@bryanhealth.org.
Entering the wrong door after hours
Main and emergency doors remain open, but after-hours visitors should enter through the Emergency Room entrance.
Going to KRMC when you need PVMC
Platte Valley Medical Clinic is at 816 22nd Ave and has its own phone number: 308-865-2263.
Visiting during quiet hours
Quiet hours are 1-3 PM daily for inpatient rest; ICU also has protected continuity-of-care times.
Kearney Regional Medical Center FAQ
Where is Kearney Regional Medical Center located?
Kearney Regional Medical Center is located at 804 22nd Ave, Kearney, NE 68845.
What is the main phone number for Kearney Regional Medical Center?
The main phone number for Kearney Regional Medical Center is 308-455-3600.
What is the scheduling phone number for KRMC?
Kearney Regional Medical Center lists Scheduling at 308-455-3620.
What is the KRMC admissions line?
The admissions line listed by Kearney Regional Medical Center is 844-367-5762.
Does Kearney Regional Medical Center use MyChart?
Yes. Kearney Regional Medical Center and Platte Valley Medical Clinic use Bryan Health MyChart for patient portal access.
Who do I call for Bryan Health MyChart support?
Call the Bryan Health MyChart help team 24/7 at 1-844-628-0303 or email MyChart@bryanhealth.org.
How do I request medical records from KRMC?
Use Bryan Health’s medical-records authorization route. For Kearney Regional Medical Center and Platte Valley Medical Clinic, fax 308-455-3964, email KRMC-MedRecReleases@bryanhealth.org, or call 308-455-3600 option 3.
Who do I call for KRMC billing questions?
Kearney Regional lists its billing department at 855-404-5766, Monday through Friday from 8 AM to 5 PM. Bryan Patient Financial Services numbers listed for payment/account help include 402-481-5791 and 877-577-9277.
How do I verify insurance at Kearney Regional Medical Center?
KRMC’s billing and insurance page says to call 855-404-5766 to verify accepted insurance.
Is KRMC emergency care available 24/7?
KRMC patient guidance lists the main entrance and emergency doors as remaining open at all times. For life-threatening symptoms, call 911.
What are KRMC visiting hours?
KRMC visitor guidance says visiting may occur between 6 AM and 9 PM daily. After-hours visits are limited to two people per patient and should use the Emergency Room entrance.
What are KRMC quiet hours?
All inpatient quiet hours are 1 PM to 3 PM daily for patient rest.
What are ICU visitor restrictions at KRMC?
KRMC lists no ICU visitors from 5:30 AM to 7:30 AM and from 5:30 PM to 7:30 PM for continuity of care. For ICU visitor questions, call 308-455-3808.
Is parking free at Kearney Regional Medical Center?
Yes. KRMC says parking is always free for patients and guests.
What are KRMC Cafe hours?
KRMC Cafe hours are listed as Monday through Friday from 7 AM to 7 PM, and Saturday through Sunday from 7 AM to 2 PM.
Who do I call for Platte Valley Medical Clinic?
Platte Valley Medical Clinic is at 816 22nd Ave, Kearney, NE 68845. Call 308-865-2263 for in-person or virtual appointments, nurse questions, clinic records, medical-condition questions and upcoming appointment questions.