LeConte Medical Center MyCovenantHealth, Doctors, Phone & Visit Help
Use this guide before you call, log in, request records, visit the emergency department, find a doctor, check parking, or plan a patient visit at Covenant Health LeConte in Sevierville, Tennessee.
Quick Answer: LeConte Medical Center Details Patients Need Most
LeConte Medical Center is officially branded by Covenant Health as Covenant Health LeConte. It is located at 742 Middle Creek Rd, Sevierville, TN 37862. The main hospital phone number listed by Covenant Health LeConte is 865-446-7000.
For online patient access, start with the official MyCovenantHealth portal page. For doctors, use Covenant Health’s official Find a Doctor tool. For records, billing, parking, directions, and visiting information, use the LeConte patient and visitor pages instead of old directory listings.
Patient Task Finder: Choose the Best Official Route First
Many people search “LeConte Medical Center MyChart,” “LeConte Medical Center doctors,” or “LeConte Medical Center phone” because they need one quick action. Use the guide below to avoid calling the wrong place.
Fastest non-urgent route
For routine portal, records, billing, doctor search, and visitor planning, start from the official Covenant Health pages. They are more reliable than old search-result snippets.
Do not use this guide for urgent triage
For severe symptoms, call 911 or use emergency care. Patient portals and online contact forms are not emergency-response tools.
LeConte Medical Center MyChart: Use MyCovenantHealth Instead
Patients often search for “LeConte Medical Center MyChart,” but the official Covenant Health portal name is MyCovenantHealth. Use it for secure online access to health information, appointment-related tasks, bill payment, and communication with your care team when those features are available for your account.
The safest path is to start from Covenant Health’s official MyCovenantHealth information page rather than a random login result. That page explains enrollment routes, app access, portal features, and support.
What MyCovenantHealth Can Help With
How to Enroll
Self-enroll online
Use the official portal page and follow the self-enrollment route if you qualify. Keep your identifying details ready.
Request an invitation
Covenant Health also lists an online portal request option for an email invitation.
Ask during a visit
Ask your physician’s office or hospital registration team to help with portal setup.
Call for help
Call 865-374-5269 for portal invitation help or portal information questions.
LeConte Medical Center Phone Numbers: Main Line, Records, Billing & Departments
The main phone number is useful for general routing, but specific needs may be faster through the department numbers below. Always verify details on the official phone directory before making time-sensitive decisions.
| Need | Phone Number | Use This For |
|---|---|---|
| Main hospital number | 865-446-7000 | General hospital routing, patient directory route, basic hospital contact. |
| Billing inquiries / patient accounts | 865-374-3000 | Hospital account questions, payment help, financial assistance questions. |
| Medical records / HIM | 865-374-5269 | Record requests, portal access help, release of information questions. |
| Physician referral | 865-453-9355 | Finding a doctor route listed in the phone directory. |
| Emergency services information | 865-446-8800 | Non-emergency questions about LeConte emergency services. Call 911 for emergencies. |
| Imaging services | 865-446-7900 | Diagnostic imaging service questions when you already have an order or instruction. |
| Dolly Parton Birthing Center | 865-446-8200 | Women’s services and birthing-unit routing listed by LeConte. |
| Comprehensive Breast Center | 865-446-8000 | Breast center questions listed in the official phone directory. |
LeConte Medical Center Doctors: How to Find the Right Provider
For doctors connected with LeConte or Covenant Health, use the official Covenant Health Find a Doctor tool. This is better than relying on old provider listings because doctors may change locations, specialties, insurance participation, and appointment availability.
Before You Book a Doctor Appointment
Emergency Care at Covenant Health LeConte
Covenant Health LeConte lists emergency services for the Sevierville hospital. For emergency symptoms, use emergency care immediately. For non-emergency questions about the emergency department, the official emergency services page lists 865-446-8800 as an information number.
Go now / call 911
- Chest pain, pressure, or symptoms of heart attack.
- Face drooping, arm weakness, speech trouble, sudden severe headache, or stroke signs.
- Severe breathing trouble or blue lips.
- Major bleeding, serious burns, poisoning, or traumatic injury.
- Seizure, sudden confusion, fainting with concern, or rapidly worsening symptoms.
- Severe allergic reaction, suicidal crisis, or danger to self/others.
Do not wait for these
- Portal message reply.
- Doctor directory callback.
- Online contact form response.
- Routine appointment opening.
- Insurance pre-check if the condition may be life-threatening.
If symptoms are not life-threatening but still need fast medical advice, call your doctor’s office, use an approved urgent-care route, or call the hospital main number for direction. When unsure and symptoms are serious, choose emergency care.
Medical Records: Portal, Written Request & Release of Information
Covenant Health LeConte explains that medical records requests are handled by Covenant Health’s Centralized Release of Information department. The official records page lists three practical routes: use the patient portal, request in writing through an authorization form, or request an electronic authorization by calling the Release of Information Department.
Records Request Checklist
Billing, Patient Accounts, Estimates & Insurance Questions
For hospital billing questions at LeConte, the official phone directory and billing page point patients to Patient Accounting at 865-374-3000. Billing can involve hospital charges, physician charges, insurance processing, financial assistance, payment options, and estimates.
Billing Questions to Ask Before a Planned Service
Insurance questions
- Is Covenant Health LeConte in-network for my exact plan?
- Is the doctor, anesthesiologist, radiologist, lab, or specialist billed separately?
- Do I need prior authorization or a referral?
- Will this be billed as hospital outpatient, physician office, imaging, lab, or procedure?
Statement questions
- What account number is this bill connected to?
- Has insurance processed the claim yet?
- Are there separate physician charges?
- Do I qualify for financial assistance or payment arrangements?
LeConte Medical Center Parking, Directions & Map
Covenant Health LeConte lists parking as free for patients and visitors. The official parking guidance identifies different lots by destination: Lot A for the main hospital, Lot B for the Dr. Robert F. Thomas Professional Building, Lot C for the emergency department, Lot G for the Dolly Parton Center for Women’s Services, and Lot H for Thompson Cancer Survival Center.
Arrival Tips
Visiting a Patient at Covenant Health LeConte
Covenant Health LeConte’s site lists visiting hours as 8:30 a.m. – 8:30 p.m., with possible exceptions. Its visitor guidance also says visitation can depend on patient preference, medical condition, unit discretion, and current policies.
Before You Visit
- Call the main number if you need patient directory help.
- Ask the family or care team whether the patient can receive visitors.
- Do not visit if you have cold, flu, fever, stomach illness, or contagious symptoms.
- Check whether children are appropriate for the patient’s unit and condition.
- Confirm unit-specific restrictions before bringing flowers, food, or many visitors.
Privacy Reminder
Hospitals cannot freely release patient information by phone because of privacy rules. If a patient wants family updates, the patient or authorized representative should ask the care team about the correct hospital process.
Always be respectful of nursing care, testing, rest periods, and posted restrictions.
Services at LeConte Medical Center
Covenant Health LeConte lists a broad range of clinical services. The hospital’s official pages highlight emergency services, surgery, imaging and diagnostics, laboratory services, heart care, cancer services, women’s services, stroke care, orthopedics, physical therapy, cardiopulmonary rehab, sports medicine, and more.
For any service, confirm whether you need a physician order, referral, insurance authorization, fasting instructions, arrival time, photo ID, medication list, or previous records.
Official Links for LeConte Medical Center
Use these official pages for final confirmation before making healthcare, billing, records, or travel decisions.
Common Mistakes to Avoid
Searching “LeConte MyChart” and using the wrong portal
Covenant Health uses MyCovenantHealth. Start from the official Covenant Health portal page, especially before entering health information or payment details.
Calling the main line for records or billing
The main number can route you, but records and billing have specific official numbers. Use the phone directory to save time.
Assuming all doctor charges are on the hospital bill
Hospital bills and professional bills may be separate. Ask billing and your insurer whether physician, radiology, anesthesia, pathology, or specialist charges are separate.
Going to the wrong entrance
Use Lot A for main hospital/outpatient registration guidance and Lot C for emergency department access. Confirm the right destination before you park.
Using the portal for urgent symptoms
Portal messaging is not emergency care. Call 911 for severe symptoms or rapid worsening.
Relying on old visiting rules
Visiting guidance can change by unit, patient condition, and current policy. Confirm before visiting, especially for children, illness symptoms, or special units.
Related Medical Center Guides
These related guides may help if you are comparing hospital portal, doctor search, emergency, billing, records, and visitor workflows across different medical centers.
Source Verification & Editorial Note
This independent guide was prepared using official Covenant Health and Covenant Health LeConte pages for the hospital name, address, main phone number, MyCovenantHealth portal, phone directory, parking guidance, medical records, billing, emergency services, doctor search, services, and patient visitor information.
Hospital rules, department numbers, parking instructions, visitor policies, insurance participation, portal features, and billing processes can change. Always confirm current details with Covenant Health before making medical, billing, travel, or appointment decisions.
FAQs About LeConte Medical Center
What is the official name of LeConte Medical Center?
The official Covenant Health branding is Covenant Health LeConte. Many patients still search for LeConte Medical Center, especially when looking for the Sevierville hospital phone number, doctors, MyChart, records, or directions.
What is the main phone number for LeConte Medical Center?
The main phone number listed by Covenant Health LeConte is 865-446-7000. For records, billing, physician referral, imaging, and other department needs, use the official phone directory because some departments have direct numbers.
Does LeConte Medical Center use MyChart?
Patients often search “LeConte Medical Center MyChart,” but Covenant Health’s portal is called MyCovenantHealth. Use the official MyCovenantHealth page for login, enrollment, app access, records, appointments, bill payment, and support information.
How do I get help with MyCovenantHealth?
Covenant Health lists 865-374-5269 for MyCovenantHealth portal assistance and information. You can also start from the official MyCovenantHealth information page for enrollment and login routes.
How do I find doctors at LeConte Medical Center?
Use Covenant Health’s official Find a Doctor tool or call the physician referral number listed in the LeConte phone directory. Always confirm the doctor’s location, insurance participation, referral rules, and appointment availability.
Where is LeConte Medical Center located?
Covenant Health LeConte is located at 742 Middle Creek Rd, Sevierville, TN 37862. Use the official map and directions page or Google Maps before driving because entrances and department destinations matter.
Is parking free at Covenant Health LeConte?
The official parking page says free parking is provided for patients and visitors. Lot A is for the main hospital, Lot B for the professional building, Lot C for the emergency department, Lot G for the Dolly Parton Center for Women’s Services, and Lot H for Thompson Cancer Survival Center.
How do I request medical records from LeConte Medical Center?
Start with the official medical records page. Covenant Health lists options through the MyCovenantHealth portal, written authorization, or electronic authorization by calling the Release of Information Department at 865-374-5269.
Who do I call for LeConte billing questions?
The official LeConte phone directory lists billing inquiries and patient accounts at 865-374-3000. Ask about the account number, insurance processing, separate physician charges, payment options, and financial assistance if needed.
What are LeConte Medical Center visiting hours?
The Covenant Health LeConte site lists visiting hours as 8:30 a.m. to 8:30 p.m., with some exceptions. Visitor rules can depend on patient condition, unit discretion, and current policy, so confirm before visiting.
What services does Covenant Health LeConte provide?
The official services pages list emergency care, surgery, imaging and diagnostics, laboratory services, cancer services, women’s services, heart care, stroke care, orthopedics, rehabilitation, physical therapy, and other clinical services. Check the official service page for current availability.
Should I use the portal for emergency symptoms?
No. Do not use MyCovenantHealth, a contact form, or a routine doctor message for severe or rapidly worsening symptoms. Call 911 for life-threatening emergencies.
Final Summary
For LeConte Medical Center, use the official Covenant Health LeConte resources first. The key details are: 742 Middle Creek Rd, Sevierville, TN 37862, main phone 865-446-7000, patient portal MyCovenantHealth, records and portal support 865-374-5269, billing 865-374-3000, and emergency warning call 911 for life-threatening symptoms.
Before visiting, confirm your department, entrance, parking lot, records needs, insurance status, and visitor rules with Covenant Health. This guide is designed to help you reach the right official route faster, not replace medical advice or hospital instructions.