New York Mount Sinai Medical Center 2026: MyChart & ER Guide

Mount Sinai New York patient guide

New York Mount Sinai Medical Center MyChart, MyMountSinai, ER, Doctors & Phone Guide 2026

If you searched for new york mount sinai medical center, you may need the MyMountSinai login, the emergency room address, a doctor, a phone number, medical records, billing help, visitor hours, or the correct Manhattan campus. This guide focuses on The Mount Sinai Hospital in New York City and gives you official links in the exact sections where you need them.

🏥 1 Gustave L. Levy Place ☎️ 212-241-6500 🔐 MyMountSinai / MyChart 🚑 ED: 1468 Madison Ave
★ Patient help finder
Choose What You Need From Mount Sinai New York

Mount Sinai has several New York locations, so it is easy to click the wrong page. Pick your task below and use the official route for The Mount Sinai Hospital, MyMountSinai, ER care, doctors, billing, records, visitors, or directions.

🔐 MyChart / MyMountSinai login help

Use this for: messages, test results, prescription refill requests, appointments, virtual care, bills and secure patient tools.

🔎

Best route: open the official MyMountSinai page or MyChart login page from Mount Sinai.

⚠️

Do not use it for: chest pain, stroke signs, severe bleeding, trouble breathing or any emergency.

At a glance

New York Mount Sinai Medical Center Quick Facts

The Mount Sinai Hospital is located at 1 Gustave L. Levy Place, New York, NY 10029. The official hospital page lists the main phone numbers as 212-241-6500 and 212-590-3300, and shows the hospital as open 24 hours.

The Mount Sinai Hospital Emergency Department is listed separately at 1468 Madison Avenue, New York, NY 10029, at Madison Avenue and 101st Street. Mount Sinai says the ED provides care 24 hours a day, 7 days a week, for adults and children.

📍 Hospital address 1 Gustave L. Levy Place New York, NY 10029
☎️ Main phone 212-241-6500 Also 212-590-3300
🔐 Portal MyMountSinai Uses MyChart login
🚑 ER address 1468 Madison Ave At 101st Street
📄 Records 212-241-7607 Medical records help
Source verification: Official Mount Sinai pages checked for The Mount Sinai Hospital location, phone, 24-hour hospital listing, MyMountSinai/MyChart, ER address, emergency care guidance, medical records, billing, visitor hours, and patient representative support. Publish-ready as of May 2026.
Important: Mount Sinai has multiple hospitals in New York. This guide is for The Mount Sinai Hospital in Manhattan. Always confirm the exact campus, department, entrance, appointment time, and phone number before traveling.
Page guide

What This Mount Sinai New York Guide Covers

Patient portal

Is Mount Sinai MyChart the Same as MyMountSinai?

Mount Sinai’s patient portal is MyMountSinai, and the login page uses MyChart. That is why users search both “Mount Sinai MyChart” and “MyMountSinai login.” For New York Mount Sinai patients, the safest route is to use the official Mount Sinai MyMountSinai page or the official MyChart login page.

Mount Sinai says the MyMountSinai app lets patients book appointments, access virtual care, message the care team, and manage health care needs. The MyChart login page also mentions messaging doctors, viewing test results, and requesting prescription refills.

1

Open the official MyMountSinai login

Start from Mount Sinai’s official MyChart login page. Do not enter health login details on random “MyChart Mount Sinai” pages from ads, forums or old bookmarks.

Open MyMountSinai Login
2

Read the MyMountSinai app guide

Use Mount Sinai’s MyMountSinai page if you need to learn how to sign up, use the mobile app, or understand what the portal can do.

MyMountSinai App Info
3

Use MyMountSinai for routine care only

Use the portal for routine messages, results, refills, appointments, bills, and virtual care. Do not use it for emergency symptoms.

Manage Your Care
Practical portal tip: Bookmark the official login after opening it from MountSinai.org. It prevents confusion with Mount Sinai hospitals in other states and with non-official MyChart pages.
Emergency care

Where Is the Mount Sinai Emergency Room in New York?

The Mount Sinai Hospital Emergency Department is located at 1468 Madison Avenue, New York, NY 10029, at Madison Avenue and 101st Street. Mount Sinai says the ED provides care 24 hours a day, 7 days a week, for adults and children.

If you need emergency medical care, Mount Sinai says to call 911 or go to the nearest emergency room immediately. Use the ER for chest pain, breathing trouble, stroke signs, serious injury, severe bleeding, poisoning, sudden confusion, severe allergic reaction, suicidal crisis, or any immediate danger.

Mount Sinai ED

1468 Madison Avenue

New York, NY 10029

At Madison Avenue and 101st Street.

Official ED Page
Emergency locations

Mount Sinai lists emergency department locations across the Greater New York area.

Emergency Care Locations
Emergency rule: Call 911 or go to the nearest emergency room for life-threatening symptoms. Do not wait for a portal message, online form, or routine office callback.
Doctors and specialists

How Do You Find a Mount Sinai Doctor in New York?

Use Mount Sinai’s official Find a Doctor tool when you need a provider, specialist, surgeon, primary care doctor, or second-opinion route. The official tool is safer than old profile pages because it connects users with current Mount Sinai provider information.

If you are not sure what kind of doctor you need, search by condition, specialty, location, insurance, or care need. For Manhattan users, check whether the provider sees patients at The Mount Sinai Hospital, another Mount Sinai site, or a physician office.

1

Search the official Mount Sinai doctor finder

Start with Mount Sinai’s own doctor search. You can search by doctor name, condition, insurance, or location.

Find a Mount Sinai Doctor
2

Check the correct hospital or office location

Mount Sinai has several New York campuses. Make sure the appointment location is not Mount Sinai West, Morningside, Queens, Brooklyn, or another site unless that is what you need.

Find Mount Sinai Locations
3

Confirm insurance before booking

Provider participation and insurance coverage can change. Check the provider page, then confirm with your insurance plan before the visit.

Compare Doctor Profiles
4

Bring records for specialty care

For cardiology, neurology, oncology, orthopedics, surgery or another specialty, bring medication lists, outside records, imaging reports, prior test results and referral details.

Medical Records Info
Appointments

How Do You Book a Mount Sinai Appointment Online?

Mount Sinai offers online booking and care management through official Mount Sinai pages and MyMountSinai. Use online booking for routine appointments when available, and use the phone line when you need help choosing a department or provider.

Mount Sinai’s home page lists 1-800-MD-SINAI as a general access number. Mount Sinai Access also lists 800-TO-SINAI for referral and transfer services, but most everyday patients should use normal appointment, provider, or MyMountSinai routes.

Book online

Use Mount Sinai’s official online booking tools to schedule with available providers.

Book an Appointment
Current patients

Use MyMountSinai when you already have a Mount Sinai care relationship and need patient portal tools.

Open MyMountSinai
Need a doctor first?

Search by doctor, condition, insurance, or location before scheduling.

Find a Doctor
Care access

Use Mount Sinai care pages if you are unsure which route fits your health need.

Explore Care Options
Before booking: Keep your insurance card, date of birth, preferred location, referral status, medication list, and reason for visit ready. New York hospital scheduling goes much smoother when you have the basics in front of you.
Phone numbers

Which Mount Sinai New York Phone Number Should You Call?

The Mount Sinai Hospital main switchboard numbers are 212-241-6500 and 212-590-3300. Use these when you need general routing at The Mount Sinai Hospital and do not know the correct department.

For faster help, use the number that matches your task. Billing, medical records, patient representatives, ER care and the main switchboard are different routes.

Main switchboard

212-241-6500

212-590-3300

Hospital Contact Page
Billing

212-731-3100

866-682-9380

Billing Help
Medical records

212-241-7607

For The Mount Sinai Hospital medical records.

Records Page
Patient representatives

212-659-8990

Monday through Friday, 9 am to 5 pm.

Patient Representatives
Emergency warning: If symptoms are severe or life-threatening, call 911 or go to the nearest emergency room. Do not use normal phone menus for emergency delays.
Billing and payment

How Do You Pay a Mount Sinai Hospital Bill?

Mount Sinai lists Patient Financial Services phone support at 212-731-3100 or toll-free 866-682-9380 for The Mount Sinai Hospital billing. Mount Sinai also offers online, phone, mail, and in-person payment options.

Billing can be confusing because a hospital bill, physician bill, insurance adjustment, co-pay, deductible, payment plan, and financial assistance question are not the same thing. Keep the bill nearby and ask exactly which charge you are discussing.

1

Open the official Mount Sinai billing page

Start with the official billing and Patient Financial Services page for payment options and support routes.

Open Billing Page
2

Pay online or call Patient Financial Services

Use online payment when appropriate, or call 212-731-3100 / 866-682-9380 if you need help understanding the bill.

Pay Mount Sinai Hospital Bill
3

Ask about financial assistance if cost is a problem

Mount Sinai offers financial assistance information for eligible patients. Ask early instead of ignoring a bill until it becomes stressful.

Financial Assistance
Billing tip: If a bill looks wrong, ask whether insurance has finished processing, request an itemized bill, and confirm whether it is a hospital charge or physician charge.
Medical records

How Do You Request Mount Sinai Medical Records?

Mount Sinai’s medical records page lists The Mount Sinai Hospital medical records contact number as 212-241-7607. For The Mount Sinai Hospital, the listed HIM/Medical Records address is One Gustave L. Levy Place, Box 1111, New York, NY 10029.

Before requesting records, decide what you need: discharge summary, ED record, lab result, imaging report, operative note, physician note, billing record, or full chart copy. The more specific you are, the less back-and-forth you create.

1

Check MyMountSinai first

Some results and health information may already be available through the portal, especially for routine patient access.

Open MyMountSinai
2

Use the official Mount Sinai medical records page

Use the official instructions when you need copies for yourself, another doctor, insurance, school, legal needs, or care transfer.

Request Medical Records
3

Bring photo ID for in-person requests

Mount Sinai says in-person records requests require valid government-issued photo identification.

Records Instructions
Records tip: If another provider needs your records, ask whether they need the full chart or only a discharge summary, imaging report, or lab result. Sending exactly what is needed can speed up review.
Visitor help

What Are Mount Sinai New York Visitor Hours?

Mount Sinai’s Visit Us page lists general visiting hours for The Mount Sinai Hospital from 9 am to 9 pm daily. It also states that one visitor is permitted for emergency room patients.

Visitor rules can change by unit, patient condition, public health guidance, and hospital operations. Always check the official visitor page before going, especially for ICU, maternity, pediatrics, ED, or sensitive units.

General visiting hours

9 am to 9 pm daily for The Mount Sinai Hospital, based on the Mount Sinai Visit Us page.

Check Visit Us Page
Emergency room visitors

Mount Sinai says one visitor is permitted for ER patients.

Visitor Rules
Plan your visit

Use the hospital planning page for patient and visitor preparation.

Plan Your Visit
Patient support

Patient representatives are available for support and concerns during listed hours.

Patient Representatives
NYC visitor tip: Confirm the exact building, floor, entrance, and visitor rule before arriving. Mount Sinai’s Manhattan campus can be confusing if you only enter the main hospital address into your phone.
Visit checklist

What Should You Do Before Visiting Mount Sinai Hospital in New York?

Before you leave for Mount Sinai, confirm your exact destination. The main hospital address, emergency department address, specialty office location, and medical records office can point to different doors or buildings.

Bring photo ID, insurance card, appointment confirmation, medication list, referral details, outside records, imaging reports, and a phone charger. If you are visiting someone, confirm the unit and visitor rules first.

For appointments

Confirm doctor name, address, building, floor, insurance, referral status, and arrival time.

Book / Check Appointment
For ER visits

Use 1468 Madison Avenue for The Mount Sinai Hospital ED. Call 911 for emergencies.

ED Page
For billing

Have the bill, account number, insurance card, and date of service ready.

Pay Bill
For records

Know the exact date, department, and record type before requesting copies.

Records Page
Avoid mistakes

Common Search Mistakes With New York Mount Sinai Medical Center

The biggest mistake is assuming every “Mount Sinai” result is the same hospital. There is The Mount Sinai Hospital in Manhattan, Mount Sinai West, Mount Sinai Morningside, Mount Sinai Queens, Mount Sinai Brooklyn, Mount Sinai South Nassau, and other Mount Sinai-related systems outside New York.

Mistake 1

Using the wrong Mount Sinai. This guide is for The Mount Sinai Hospital in New York City, not Mount Sinai Medical Center Miami or Sinai Health in Canada.

Official NYC Hospital Page
Mistake 2

Using the main address for the ER. The ED is listed at 1468 Madison Avenue, not only the main hospital address.

Official ED Page
Mistake 3

Waiting for MyMountSinai during an emergency. Portal tools are for routine care, not severe symptoms.

Emergency Locations
Mistake 4

Calling billing for records or records for billing. Use the correct official page to avoid transfers.

Mount Sinai Contact Page
Map

New York Mount Sinai Medical Center Map and Directions

Use the map below for The Mount Sinai Hospital at 1 Gustave L. Levy Place, New York, NY 10029. For emergency care, use the ED address at 1468 Madison Avenue and 101st Street unless emergency services direct you otherwise.

Map Search: The Mount Sinai Hospital, New York, NY

FAQs

New York Mount Sinai Medical Center FAQs

What is the main phone number for The Mount Sinai Hospital in New York?

The main switchboard numbers listed for The Mount Sinai Hospital are 212-241-6500 and 212-590-3300.

Where is The Mount Sinai Hospital located?

The Mount Sinai Hospital is located at 1 Gustave L. Levy Place, New York, NY 10029.

Where is the Mount Sinai Emergency Department in NYC?

The Mount Sinai Hospital Emergency Department is located at 1468 Madison Avenue, New York, NY 10029, at Madison Avenue and 101st Street.

Is Mount Sinai MyChart the same as MyMountSinai?

Mount Sinai uses MyMountSinai for patient portal access, and the official login page uses MyChart. Many users search both terms.

How do I find a Mount Sinai doctor?

Use Mount Sinai’s official Find a Doctor page to search by doctor name, condition, insurance, specialty, or location.

How do I pay a Mount Sinai Hospital bill?

Use the official Mount Sinai Hospital bill pay page. Patient Financial Services can also be reached at 212-731-3100 or 866-682-9380.

How do I request Mount Sinai medical records?

Use Mount Sinai’s official medical records page. For The Mount Sinai Hospital, the medical records contact number is listed as 212-241-7607.

What are Mount Sinai visitor hours?

Mount Sinai’s Visit Us page lists general visiting hours for The Mount Sinai Hospital from 9 am to 9 pm daily. Unit-specific rules may apply.

Is The Mount Sinai Hospital open 24 hours?

The official Mount Sinai Hospital page lists the hospital as open 24 hours. Department and clinic hours can still vary.

Is this the same as Mount Sinai Medical Center in Miami?

No. This guide is for The Mount Sinai Hospital in New York City. Mount Sinai Medical Center in Miami is a different hospital system.

Medical and Editorial Disclaimer

This page is an independent informational guide and is not the official Mount Sinai website. It is not medical advice, diagnosis, treatment, insurance advice, legal advice, or emergency guidance. For medical emergencies, call 911 or go to the nearest emergency room. For appointments, billing, MyMountSinai, medical records, visitor policies, and care decisions, verify final details directly with Mount Sinai.

Final summary

Best Way to Use New York Mount Sinai Medical Center Online

The best starting point for New York Mount Sinai Medical Center searches is the official Mount Sinai website. Use MyMountSinai for patient portal access, Find a Doctor for providers, the ED page for emergency room details, Billing for payments, Medical Records for record requests, and the main switchboard for general hospital routing.

Before visiting, confirm whether you need the main hospital at 1 Gustave L. Levy Place or the emergency department at 1468 Madison Avenue. For emergency symptoms, skip portal messages and online forms. Call 911 or go to the nearest emergency room.

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