Novant Health Presbyterian Medical Center ER, MyChart, Doctors, Phone Number & Visit Guide
Searching for Novant Health Presbyterian Medical Center usually means you need fast answers: Is the ER open, where is the hospital, how do you log in to MyChart, what number should you call, and how do you find a doctor? This guide gives you the official Charlotte hospital address, emergency information, MyChart support, phone numbers, medical records route, visitor tips, parking/directions help, and practical steps so you do not waste time on outdated directory pages.
Choose your main task first. Novant Health has separate official routes for emergency care, MyChart login, doctors, appointments, billing, medical records, hospital directions and visitor information.
🚑 Emergency room or serious symptoms
Best route: use the emergency department for serious or potentially life-threatening symptoms.
Location: the ER listing shows 200 Hawthorne Lane, Charlotte, NC 28204.
Safety note: if you are experiencing a life-threatening emergency, call 911 right away.
Novant Health Presbyterian Medical Center Quick Facts
Novant Health Presbyterian Medical Center is located at 200 Hawthorne Lane, Charlotte, NC 28204. The hospital phone number listed by Novant Health is 704-384-4000.
The Novant Health emergency room listing for this location shows open 24 hours. For MyChart help, the Novant MyChart page lists support at 1-844-2NOVANT / 844-266-8268.
What This Novant Health Presbyterian Medical Center Guide Covers
Is Novant Health Presbyterian Medical Center ER Open 24 Hours?
Yes. Novant Health’s emergency room listing for Presbyterian Medical Center shows open 24 hours. The ER listing uses the hospital address at 200 Hawthorne Lane, Charlotte, NC 28204.
Use emergency care for serious symptoms. Do not wait for a MyChart message, routine appointment, online form or callback when the situation could be life-threatening.
Severe symptoms, major injury, suspected heart attack or stroke, dangerous bleeding, breathing emergency or immediate danger.
Stable follow-up, prescription refills, routine test questions, non-urgent messages, annual visits or scheduled specialist care.
How Do You Use Novant Health Presbyterian Medical Center MyChart?
Use Novant Health MyChart or MyNovant for patient portal tasks. Novant says patients can use MyChart to access video visits, schedule appointments, pay bills, email healthcare practitioners, request prescription refills and view test results and records.
The Novant MyChart login page lists customer service at 844-266-8268, also written as 1-844-2NOVANT, Monday through Friday, 8 a.m. to 5 p.m.
Start from the official Novant MyChart page
Do not enter login details on random search results, ads or directory pages. Use the official Novant MyChart login or MyNovant page.
Choose login, sign up or account recovery
Use login if you already have access. Use sign up if you are new. Use forgot username or forgot password if your account details are not working.
Call MyChart support if needed
For login issues, activation code questions or app linking help, use the official MyChart support number: 844-266-8268.
How Do You Find Novant Health Presbyterian Medical Center Doctors?
Use Novant Health’s official Find a Doctor and services pages to find providers connected with your care need. Calling the hospital main number may help with routing, but provider offices often have specific appointment paths.
Presbyterian Medical Center is connected with advanced care areas including emergency services, maternity and neonatal care, heart and vascular care, cancer care, stroke care and pediatric-related services through the campus and nearby Novant facilities.
Use this when you know the medical problem, such as heart care, cancer care, pregnancy, stroke, surgery or pediatric needs.
Use this if you already have a provider name from a referral, insurance list, hospital discharge note or family recommendation.
Novant Health has many Charlotte-area practices and outpatient locations, so confirm the exact address before booking.
Novant Health lists 888-976-5611 for appointments, services, insurance and billing questions.
What Is Novant Health Presbyterian Medical Center Phone Number and Address?
The hospital phone number is 704-384-4000. The address is 200 Hawthorne Lane, Charlotte, NC 28204.
Use the hospital number for main campus questions and general hospital routing. Use Novant’s Contact Center for system-wide appointment, service, insurance and billing questions.
704-384-4000
Use for Presbyterian Medical Center main campus routing.
200 Hawthorne Lane
Charlotte, NC 28204.
888-976-5611
Listed for appointments, services, insurance and billing.
1-844-763-9163
Listed for Novant Health medical records support.
What Should Visitors Know Before Going to Presbyterian Medical Center?
Novant Health says visiting hours may vary by patient need or unit. That means you should not rely on a generic visiting-hours answer for every department.
Before visiting a patient, check the official Presbyterian Medical Center “Your Visit” page or call the hospital. Some units, such as maternity, neonatal, pediatric, ICU or isolation areas, may have different access rules.
Visiting hours may vary by patient need or unit, according to Novant Health’s visit page.
Bring ID, patient’s full name, room details if known and a family contact phone number.
Use the official campus map, directions and parking information before arriving.
Novant Health has patient and visitor resources for preparing for a hospital stay or visit.
How Do You Request Medical Records From Novant Health?
Novant Health lists medical records support at 1-844-763-9163. Its medical records FAQ says record requests may take up to 30 days to process.
For many routine items, MyChart can help with results and visit records. For formal legal, insurance or third-party requests, use Novant Health’s official medical records process.
Check MyChart for routine records first
Use MyChart for many test results, visit summaries and personal health information when available.
Use the official records request route
For formal requests, use Novant Health medical records pages and authorization instructions.
Be specific about what you need
Request the date range, department and record type, such as imaging reports, discharge summaries, lab results or full chart copies.
How Do Billing, Insurance and Payment Work at Novant Health?
Novant Health lists 888-976-5611 for appointments, services, insurance and billing. Billing can vary by hospital service, physician group, insurance plan, lab, imaging, anesthesia or emergency care.
If you have a bill, keep the statement, account number, date of service, insurance card and explanation of benefits ready before calling or paying online.
888-976-5611
Listed by Novant Health for appointments, services, insurance and billing.
Novant says MyChart can be used to pay bills for most Novant Health bills.
Confirm both the hospital and provider are in-network before scheduled care whenever possible.
Hospital, provider, imaging, lab or anesthesia bills may not all arrive from the same place.
What Services Are Offered at Novant Health Presbyterian Medical Center?
Novant Health describes Presbyterian Medical Center as a Charlotte hospital offering emergency services and advanced care areas. The hospital’s about page highlights standard and pediatric emergency care, maternity and neonatal intensive care, heart and vascular care, cancer care and clinical trial access.
Service availability depends on department, doctor, appointment type and medical need. Use Novant’s official service pages or Find a Doctor route before assuming a specific program is available for your case.
Emergency services are available through the hospital ER for serious symptoms and urgent hospital-level needs.
The campus is associated with maternity services and neonatal intensive care through Novant Health’s hospital resources.
Novant Health highlights advanced heart and vascular care among its hospital care areas.
Novant Health describes cancer care and clinical-trial-related access in its Presbyterian Medical Center information.
What Should You Bring to Novant Health Presbyterian Medical Center?
Bring documents that help staff identify you, bill correctly and treat safely. For scheduled care, arrive early enough for parking, registration, wayfinding and insurance review.
For emergency symptoms, do not delay care just to gather paperwork. Bring what you can, but safety comes first.
Photo ID, insurance card, emergency contact, appointment confirmation and referral paperwork if applicable.
Medication list, allergies, chronic conditions, recent test results, imaging reports and discharge summaries.
Bring your MyChart username if you need help, but never share your password with unofficial websites.
Bring permission documents or legal paperwork if you are helping someone else with records or care decisions.
Novant Health Presbyterian Medical Center Pros and Cautions
Presbyterian Medical Center is useful for patients who need a major Charlotte hospital, ER access, MyChart, doctor search, specialty services and Novant Health system support. The main caution is using the correct route for your need.
24-hour ER listing for emergency care needs.
MyChart support for portal login, results, messaging and bill payment.
Large Novant network for doctors, services and locations.
Advanced care areas including maternity, heart, cancer and emergency services.
MyChart is not for emergencies. Call 911 for life-threatening symptoms.
Visitor rules may vary by patient need or unit.
Billing can involve several providers, so bills may arrive separately.
Doctor offices may have separate numbers from the main hospital line.
Official Novant Health Presbyterian Medical Center Links
Use official Novant Health pages for final decisions. Search snippets can help, but emergency care, MyChart, doctors, billing, records and visitor rules should be confirmed directly with Novant Health.
Presbyterian Medical Center
Main hospital page for campus information, services, directions and patient/visitor resources.
Open Hospital PageEmergency Room
ER listing for the Presbyterian Medical Center emergency department location and 24-hour access.
Open ER ListingNovant MyChart
Use for patient portal login, test results, appointments, messaging and bill payment.
Open MyChartFind a Doctor
Search Novant Health doctors, providers, services and locations.
Find DoctorsContact Center
Use for appointments, services, insurance, billing and medical records contact routes.
Open Contact CenterMedical Records
Use for Novant Health record request instructions and release-of-information support.
Request RecordsNovant Health Presbyterian Medical Center Map and Directions
Novant Health Presbyterian Medical Center is located at 200 Hawthorne Lane, Charlotte, NC 28204. Use the map for orientation, then confirm the exact entrance, department, parking area and appointment instructions before travelling.
Map Search: Novant Health Presbyterian Medical Center
Novant Health Presbyterian Medical Center FAQs
What is Novant Health Presbyterian Medical Center phone number?
The main hospital phone number is 704-384-4000.
Where is Novant Health Presbyterian Medical Center located?
The hospital is located at 200 Hawthorne Lane, Charlotte, NC 28204.
Is Novant Health Presbyterian Medical Center ER open 24 hours?
Novant Health’s emergency room listing shows the Presbyterian Medical Center emergency room as open 24 hours.
How do I log in to Novant Health MyChart?
Use the official Novant MyChart login page or MyNovant portal. For support, call 1-844-2NOVANT / 844-266-8268.
What is Novant Health MyChart support phone number?
The Novant MyChart login page lists customer service at 844-266-8268, Monday through Friday, 8 a.m. to 5 p.m.
How do I request Novant Health medical records?
Use Novant Health’s official medical records page or call 1-844-763-9163 for Enterprise Release of Information support.
How do I find doctors at Novant Health Presbyterian Medical Center?
Use Novant Health’s official Find a Doctor page or call the Novant Health contact center at 888-976-5611 for appointment and service routing.
What should I do in a medical emergency?
Call 911 for a life-threatening emergency. Do not wait for MyChart, routine scheduling or online messages during severe symptoms.
Medical and Editorial Disclaimer
This page is an independent patient guide and is not the official website of Novant Health, Novant Health Presbyterian Medical Center, MyChart, Epic or any government agency. It is not medical advice, diagnosis, treatment advice, billing advice or emergency guidance. Hospital services, MyChart access, doctor availability, phone routing, billing rules, records procedures and visitor policies can change. Always verify final details with Novant Health or the relevant official provider. In an emergency, call 911.
Best Way to Use Novant Health Presbyterian Medical Center in 2026
The safest route is simple: use the official Novant Health Presbyterian Medical Center page for hospital details, use Novant MyChart for portal access, call 704-384-4000 for the hospital, call 844-266-8268 for MyChart help, and call 911 for medical emergencies.
This guide covers the full search intent behind Novant Health Presbyterian Medical Center: ER access, MyChart login, doctors, phone number, address, billing, records, visitor tips, map and official links. That gives readers more value than a thin directory page that only repeats the hospital phone number.