Southern Regional Medical Center: Doctors, Hours & MyChart

Riverdale GA patient guide

Southern Regional Medical Center MyChart, Doctors, Hours, Phone Numbers & Patient Guide

Searching for Southern Regional Medical Center usually means you need a direct answer: MyChart login, doctors, the main hospital phone number, appointment scheduling, billing, emergency care, medical records, address or directions. This guide gives you the official Southern Regional routes and practical patient tips so you can act quickly without relying on outdated directory pages.

📍 11 Upper Riverdale Rd SW ☎️ 770-991-8000 📅 Scheduling: 770-991-8144 🚨 ER open 24 hours
★ Patient shortcut
What Do You Need From Southern Regional?

Choose the task closest to your visit. This shortcut helps you find the right official path for MyChart, doctors, appointments, billing, ER arrival, records, directions, or patient resources.

🔐 Southern Regional MyChart Patient Portal

Best route: use the official Southern Regional MyChart Patient Portal link through Prime Healthcare.

☎️

Helpdesk: call 844-237-7463 or email mycharthelp@primehealthcare.com for portal help.

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Safety tip: do not enter portal credentials on third-party pages that are not connected to Southern Regional or Prime Healthcare.

Quick answer

Southern Regional Medical Center Quick Facts

Southern Regional Medical Center is located at 11 Upper Riverdale Road SW, Riverdale, GA 30274. The main hospital number is 770-991-8000.

The hospital is part of Prime Healthcare Foundation and serves the metro Atlanta area. Official pages describe it as a not-for-profit acute care hospital with emergency care, surgery, women’s services, heart and vascular care, senior care and patient portal access through MyChart.

📍 Address 11 Upper Riverdale Rd SW Riverdale, GA 30274
☎️ Main phone 770-991-8000 Hospital contact
📅 Scheduling 770-991-8144 Appointments
🧾 Billing 956-291-1700 Patient accounts
🚨 Emergency 24 hours ER and FastTrackCare
Source verification: Official Southern Regional and Prime Healthcare pages were checked for hospital address, phone numbers, MyChart portal support, appointment scheduling, billing, medical records, emergency services, FastTrackCare, services and location information. Verify final department, provider, fee and appointment details before visiting.
Page guide

What This Southern Regional Guide Covers

Patient portal

How Do You Use Southern Regional Medical Center MyChart?

Use the official Southern Regional MyChart Patient Portal link for online patient access. The hospital links portal login and bill-pay tools through Prime Healthcare’s MyChart system.

MyChart is useful for patient account access, portal communication and medical information when available. It is not the right route for an emergency, a same-minute clinical question or a life-threatening symptom.

Best for

Patient portal access, health information, account tasks, bill access and records-related patient support.

Portal support

Phone: 844-237-7463

Email: mycharthelp@primehealthcare.com

Security tip

Use official Southern Regional or Prime Healthcare portal links only. Avoid random “MyChart login” pages from ads or directories.

Not for emergencies

For chest pain, stroke symptoms, severe breathing trouble or immediate danger, call 911 or use emergency care.

Portal tip: If you cannot log in, do not keep guessing passwords. Use the official support phone or email so you do not lock yourself out before you need records or bill access.
Doctors

How Do You Find Southern Regional Medical Center Doctors?

Use Southern Regional’s official Find a Provider page to search doctors and clinicians. This is safer than relying on old physician directory snippets because provider availability can change.

The hospital’s official site states that its medical staff includes more than 350 physicians and clinicians. Search by service, specialty, provider name or hospital department, then confirm that the provider sees patients at the location you need.

1

Start with the official provider search

Use the hospital’s Find a Provider page rather than guessing phone numbers from third-party profiles.

2

Match the doctor to your service need

Examples may include emergency medicine, surgery, women’s health, heart and vascular care, rehabilitation, wound care or senior care.

3

Confirm insurance and referral requirements

Before a specialist visit or procedure, ask your insurance plan whether referral, authorization or network rules apply.

4

Bring outside records to specialty visits

Bring imaging, lab results, medication lists, discharge summaries and prior specialist notes when available.

Appointments

How Do You Schedule an Appointment at Southern Regional?

Southern Regional lists appointment scheduling at 770-991-8144. Use this route when you need help choosing the right department, service, provider or visit type.

For complex care, procedures, imaging, surgery, women’s services or unclear symptoms, calling can be faster than guessing online. For emergency symptoms, do not schedule a routine appointment.

Scheduling phone

770-991-8144

Use for appointment and scheduling questions.

Main hospital

770-991-8000

Use for general hospital routing and department connection.

Before calling

Write down your symptoms, preferred service, insurance plan, referral status and provider name if you have one.

Urgent warning

Do not use routine scheduling for life-threatening symptoms. Call 911 immediately.

Contact details

What Is Southern Regional Medical Center Phone Number and Address?

The main Southern Regional Medical Center phone number is 770-991-8000. The hospital is located at 11 Upper Riverdale Road SW, Riverdale, GA 30274.

Use the correct route for your need. Billing, scheduling, portal support, medical records and emergency care may each have different contact paths.

Main number

770-991-8000

General hospital contact and routing.

Appointments

770-991-8144

Use for scheduling and appointment questions.

Billing

956-291-1700

Listed for billing questions and patient accounts.

Address

11 Upper Riverdale Road SW

Riverdale, GA 30274.

Emergency care

Is Southern Regional Medical Center Emergency Room Open 24 Hours?

Yes. Southern Regional describes its emergency department as open 24 hours a day, every day. The hospital also promotes FastTrackCare, which lets patients reserve an ER arrival time online or by text for appropriate situations.

FastTrackCare can be useful for arrival planning, but it does not replace 911. If symptoms are life-threatening, call emergency services immediately.

Call 911 now for: chest pain, severe breathing difficulty, stroke symptoms, major injury, severe bleeding, loss of consciousness, severe allergic reaction, suicidal crisis or immediate danger.
Emergency Department

Open: 24 hours a day, every day.

The hospital describes it as a full-service emergency department.

FastTrackCare

Southern Regional says patients can reserve an ER arrival time online, by phone or by texting ER Now to 770-697-0633.

Practical note: ER reservation tools are not a “skip emergency triage” guarantee. Emergency departments still prioritize patients by medical severity.
Billing

How Do You Pay a Southern Regional Medical Center Bill?

Southern Regional links bill payment through its official Pay My Bill route and lists patient accounts support. For billing questions, the contact page lists 956-291-1700.

Hospital billing can include facility charges, provider charges, deductibles, co-insurance, separate physician bills and insurance processing. Do not assume one statement means every charge has been processed.

Use billing support for

Bill questions, patient account questions, payment help, statement confusion, insurance processing and possible financial assistance routes.

Have ready

Account number, statement, insurance card, date of service, patient date of birth and explanation of benefits.

Billing tip: For planned procedures, ask both “Is the hospital in network?” and “Is the physician or specialist in network?” They can be separate cost questions.
Medical records

How Do You Request Medical Records at Southern Regional?

Southern Regional’s medical records page says records may be accessible from the patient portal and provides guidance for records sent to physicians. Use the official records page for formal requests.

For continued care, records may be sent directly to a physician when the correct physician name, address, telephone number and fax number are provided. Radiology films may need to be requested from the Radiology Department.

1

Check MyChart or patient portal first

Some records and health information may be available through the patient portal.

2

Use the official medical records process

Follow Southern Regional’s instructions when you need formal copies or physician-to-physician sharing.

3

Be specific about what you need

Ask for discharge summaries, lab results, imaging reports, operative notes, visit records or radiology films as needed.

Hospital services

What Services Does Southern Regional Medical Center Offer?

Southern Regional highlights emergency care, surgical services, women’s services, heart and vascular services, rehabilitation, senior care and wound care. The best service route depends on your condition and whether you need emergency care, scheduled care or follow-up care.

The hospital also describes itself as a teaching hospital and notes its role in the metro Atlanta community. Always use official department pages or the scheduling line for current availability.

Emergency care

Full-service emergency department open 24 hours a day, every day.

Surgery

Southern Regional highlights surgical services, including minimally invasive and robotic surgical options.

Women’s services

Official pages reference maternity, newborn care, OB emergency department and Level III NICU services.

Senior care

The hospital highlights senior behavioral health and specialty services for older patients.

Before you go

What Should You Bring to Southern Regional Medical Center?

Bring what helps staff verify your identity, insurance and medical history quickly. A hospital visit can include registration, triage, insurance checks, department routing and follow-up instructions.

Basic documents

Photo ID, insurance card, appointment confirmation, referral if needed and payment card if applicable.

Medical details

Medication list, allergies, recent test results, imaging, discharge papers and specialist notes.

For records

Bring the physician name, phone, address and fax if records need to be sent for continued care.

For ER visits

Bring medications and allergies if possible, but do not delay emergency care to collect paperwork.

Patient view

Southern Regional Medical Center Pros and Cautions

Southern Regional is useful for patients because it offers 24-hour emergency care, hospital services, MyChart access and a central Riverdale location. The main caution is that hospital departments use different phone routes.

Pros

24-hour emergency department for serious urgent care needs.

MyChart patient portal for online account and health information access.

Multiple service lines including surgery, women’s care, heart and vascular care and senior care.

FastTrackCare option for ER arrival-time reservation when appropriate.

Cautions

Portal messages are not emergencies; use 911 for immediate danger.

Billing may involve multiple charges, including hospital and provider billing.

Department routing matters, so use the correct phone number for scheduling, billing or records.

Doctor availability changes, so confirm provider and location before travelling.

Map

Southern Regional Medical Center Map and Directions

Southern Regional Medical Center is located at 11 Upper Riverdale Road SW, Riverdale, GA 30274. Use the map for orientation, then confirm the correct entrance, department and appointment instructions before travelling.

Map Search: Southern Regional Medical Center Riverdale GA

FAQs

Southern Regional Medical Center FAQs

What is Southern Regional Medical Center phone number?

The main Southern Regional Medical Center phone number is 770-991-8000. Appointment scheduling is listed as 770-991-8144.

Where is Southern Regional Medical Center located?

Southern Regional Medical Center is located at 11 Upper Riverdale Road SW, Riverdale, GA 30274.

Does Southern Regional Medical Center use MyChart?

Yes. Southern Regional links to a MyChart Patient Portal through Prime Healthcare. Portal help is listed at 844-237-7463 or mycharthelp@primehealthcare.com.

How do I find Southern Regional doctors?

Use the official Find a Provider page on Southern Regional’s website. Search by provider, service or specialty, then confirm location and availability.

Is Southern Regional Medical Center emergency room open 24 hours?

Yes. Southern Regional describes its emergency department as open 24 hours a day, every day.

What is Southern Regional billing phone number?

The contact page lists billing questions and patient accounts at 956-291-1700. Verify current billing routes on the official website.

How do I request medical records?

Use Southern Regional’s official Medical Records page. Some information may be available through the patient portal, while formal requests may require specific instructions.

What should I do in a medical emergency?

Call 911 for life-threatening symptoms such as chest pain, severe breathing trouble, stroke symptoms, major injury, severe bleeding, collapse or immediate danger.

Medical and Editorial Disclaimer

This page is an independent patient guide and is not the official website of Southern Regional Medical Center, Prime Healthcare, MyChart or any hospital department. It is not medical advice, diagnosis, treatment advice, insurance advice or billing advice. Hospital services, phone routing, doctors, appointments, ER tools, billing policies and records processes can change. Always verify final details with Southern Regional Medical Center or the relevant official department before visiting, booking or paying a bill. In an emergency, call 911.

Final summary

Best Way to Use Southern Regional Medical Center in 2026

The fastest route is to use Southern Regional’s official website for hospital services, MyChart for patient portal access, Find a Provider for doctors, 770-991-8144 for scheduling, 956-291-1700 for billing questions and 770-991-8000 for the main hospital line.

This guide covers the full search intent behind southern regional medical center: doctors, MyChart login, phone numbers, appointment scheduling, ER access, FastTrackCare, billing, medical records, map, services and patient preparation. That gives readers more practical value than a thin directory page with only an address and phone number.

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