Queen’s Medical Center MyChart, Doctors, Phone Numbers, Visitor Hours & Patient Help
If you searched for Queen’s Medical Center, you probably need one of these fast: MyChart login, the main hospital number, a doctor referral line, visitor hours, billing help, directions, or the right department phone number. This guide gives you the official Queen’s contact paths, patient portal support, physician-finder resources, map, emergency warning, and practical tips so you do not waste time calling the wrong office.
Choose your task first. Queen’s has several phone numbers and online tools, so the fastest route depends on whether you need MyChart, a physician, billing, visitor information, directions, emergency care, or a department contact.
🔐 Queen’s MyChart Login and Support
Best route: use the official Queen’s MyChart login page for test results, appointments, messages, refills, video visits and bill pay tools.
Support: Queen’s MyChart support lists phone 808-691-5000 and email mychartsupport@queens.org.
Tip: use the official Queen’s MyChart link only. Avoid search ads or look-alike login pages asking for health account details.
Queen’s Medical Center Quick Facts
The Queen’s Medical Center is located at 1301 Punchbowl Street, Honolulu, Hawaii 96813. The main hospital operator number is 808-691-1000. For Queen’s MyChart support, the official login page lists 808-691-5000 and mychartsupport@queens.org.
Queen’s is a major hospital in Honolulu and part of The Queen’s Health Systems. Because it has multiple hospitals, clinics, specialty departments and patient service lines, you should match the exact need before calling.
What This Queen’s Medical Center Guide Covers
How Do You Use Queen’s MyChart?
Queen’s MyChart is the official patient portal for online health access through The Queen’s Health Systems. It can help patients view test results, request prescription refills, message care teams, join video visits, manage appointments and pay bills.
Many people search “Queen Medical Center MyChart” or “Queens MyChart login.” The safest answer is simple: use the official Queen’s MyChart page or the MyChart app route from Queen’s, not a random third-party login page.
Support phone: 808-691-5000
Email: mychartsupport@queens.org
View results, request refills, send messages, book or manage appointments, join video visits and use bill-pay tools.
The official MyChart login page includes a Pay Your Bill as a Guest option for bill payment without full sign-in.
Never enter your MyChart username or password on a page that is not connected with Queen’s official MyChart domain.
How Do You Find Doctors at Queen’s Medical Center?
Queen’s provides physician-finder resources and a referral line to help patients find the right doctor or specialist. The official contact directory lists the Queen’s Referral Line, also described as Find a Physician, at 808-691-7117.
The best doctor search depends on your need. A primary care concern, cancer care, heart care, orthopedics, neuroscience, behavioral health, women’s health and emergency follow-up may all use different access paths.
Start with the official Find a Doctor page
Use Queen’s physician finder to search provider profiles and choose the doctor or specialty that fits your health need.
Call the referral line if you are unsure
Use 808-691-7117 if you need help finding the right physician or specialty route instead of guessing from search results.
Check insurance and referral rules
Before booking, ask whether your insurance, referral, authorization or specialist requirements apply to that exact appointment.
Bring outside records when needed
For specialty care, bring medication lists, prior test results, imaging reports, discharge summaries and referral documents.
What Is Queen’s Medical Center Phone Number?
The Queen’s Medical Center main hospital number is 808-691-1000. Use it when you need the operator or do not know the correct department.
For faster help, use the right department number when possible. Queen’s lists different numbers for billing, financial services, patient relations, security, social work, surgery center and physician referral.
808-691-1000
Operator and general hospital routing.
808-691-4430
Use for general hospital information questions.
808-691-7117
Queen’s Referral Line for physician help.
808-691-4602
Use for patient experience concerns or relations questions.
808-691-5300
Business Services / billing contact listed by Queen’s.
808-691-4210
Patient Financial Services contact.
How Do Queen’s Appointments and Patient Access Work?
Queen’s appointment access depends on the service you need. Some care can be managed through MyChart, some through the Find a Doctor tool, and some through a department or referral line.
If you are not sure where to start, use the official Queen’s contact pages rather than calling a random clinic listing. That matters because hospitals, specialty offices and outpatient clinics may use different scheduling teams.
You already have Queen’s access and need test results, messaging, video visits, refill requests, appointment tools or bill-pay options.
You need a new physician, specialist, care program or provider profile before requesting an appointment.
You need department routing, general information, patient location routing or help finding the correct office.
You have life-threatening symptoms, severe injury or immediate danger. Call 911 instead of waiting for an appointment.
What Are Queen’s Medical Center Visitor Hours?
General visitor hours at The Queen’s Medical Center are listed as 8:00 am to 8:00 pm. After 8:00 pm, visitors may need approval and must follow hospital security check-in rules.
Visitor rules can depend on patient condition, unit, infection-control requirements and hospital policy updates. Queen’s patient visitor guidance also notes rules such as visitor age requirements and restrictions around eating in patient rooms.
8:00 am to 8:00 pm
Use this as the normal visitor window unless the patient’s unit gives different rules.
After 8:00 pm, visitors may need approval and must check in with Security in the Emergency Department for a visitor pass.
Queen’s visitor guidance states visitors must be 12 years old and older, with minors accompanied by a responsible adult.
Visitors with respiratory symptoms should not come to the hospital. Unit-specific precautions may still apply.
How Do You Contact Queen’s Billing or Financial Services?
Queen’s phone directory lists Business Services / Billing at 808-691-5300 and Patient Financial Services at 808-691-4210. Use the correct number depending on whether you need bill questions, payment guidance, insurance clarification or financial-service support.
Hospital billing can be confusing because a facility bill, physician bill, lab charge, imaging charge or insurance statement may not all come from the same place. Keep your statement, date of service, insurance card and account number nearby before calling.
808-691-5300
Use for Business Services / Billing questions listed in Queen’s phone directory.
808-691-4210
Use for Patient Financial Services questions and related financial-support routes.
How Do You Access Queen’s Medical Records?
For many patients, Queen’s MyChart is the first place to check test results, visit details and online health information. The portal can reduce phone calls for routine records, appointment details and result viewing.
If you need formal medical records for another doctor, insurance, legal paperwork or a family caregiver, use Queen’s official patient resources and follow the required authorization process. Do not send sensitive health information through random email or non-official forms.
Test results, messages, appointment tools, refill requests, video visits and bill-pay access where available.
Formal copies, outside transfer, insurance requests, legal records or records not visible in MyChart.
Date of service, department, provider, record type, patient name, date of birth and contact information.
Use official Queen’s channels only for health information. Avoid sending protected health information through unknown web forms.
When Should You Call 911 Instead of Queen’s MyChart?
Call 911 for a medical emergency. Do not use MyChart messaging, a contact form, or a routine appointment request for life-threatening symptoms.
Queen’s contact page clearly directs people experiencing an emergency to call 911 right away. This is the safest route for severe symptoms, sudden changes, major injury or immediate danger.
For non-emergency portal tasks such as routine messages, results, refills, appointments and bill pay.
For severe symptoms, sudden danger, serious injury or anything that cannot safely wait.
What Should You Bring to Queen’s Medical Center?
Bring the documents and details that help the hospital or clinic identify you, route you and treat you safely. A hospital visit becomes smoother when your ID, insurance and medical history are easy to confirm.
If you are visiting a patient, bring your ID, the patient’s full name, unit or room if available, and follow current visitor rules. If you are the patient, arrive early enough for parking, check-in and registration.
Photo ID, insurance card, MyChart access if available, medication list, allergy list and emergency contact.
Referral, authorization, prior imaging, lab reports, outside records and questions you want answered.
Patient name, room or unit if available, ID, parking plan and awareness of visitor hour limits.
Statement, account number, date of service, insurance explanation of benefits and payment questions.
Queen’s Medical Center Pros and Cautions
Queen’s is a major Honolulu hospital with strong online patient tools, physician-finder resources and multiple contact routes. The main challenge is choosing the right route because the system has many departments and phone numbers.
Official MyChart access for records, messages, appointments, refills and bill pay.
Major Honolulu hospital with broad specialty and hospital services.
Clear contact directory for billing, patient relations, referral line and general information.
Central address at 1301 Punchbowl Street in Honolulu.
Multiple Queen’s locations can confuse patients if the appointment is not at Punchbowl.
Hospital billing may involve more than one statement or department.
Visitor policies can change by unit or patient condition.
MyChart is not emergency care; call 911 for severe symptoms.
Official Queen’s Medical Center Links
Use Queen’s official pages for final decisions. Third-party listings may help with discovery, but official Queen’s pages are safer for MyChart, doctors, phone numbers, visitor rules, appointments and directions.
Queen’s Medical Center
Main Queen’s Medical Center page for address, contact and hospital information.
Open Hospital PageQueen’s MyChart
Use for login, test results, messages, refills, appointments, video visits and bill pay tools.
Open MyChart InfoMyChart Login
Use the official login page and support details for Queen’s MyChart access.
Open MyChart LoginFind a Doctor
Use Queen’s physician finder for doctor profiles and specialty care routes.
Find a DoctorContact Directory
Use for main hospital, billing, patient relations, referral line and department phones.
Open Contact PageVisitor Information
Use for visitor hours, visitor age notes and unit-specific visitor expectations.
Visitor InfoQueen’s Medical Center Map and Directions
The Queen’s Medical Center is at 1301 Punchbowl Street, Honolulu, HI 96813. Confirm the exact building, entrance, parking area and appointment location before travelling, especially if your visit is with a clinic or specialty office connected to Queen’s.
Map Search: The Queen’s Medical Center Honolulu
Queen’s Medical Center FAQs
What is Queen’s Medical Center phone number?
The main hospital phone number for The Queen’s Medical Center is 808-691-1000.
What is Queen’s MyChart support phone number?
Queen’s MyChart support lists 808-691-5000 and email mychartsupport@queens.org.
Where is The Queen’s Medical Center located?
The Queen’s Medical Center is located at 1301 Punchbowl Street, Honolulu, Hawaii 96813.
How do I find a Queen’s doctor?
Use Queen’s official Find a Doctor page or call the Queen’s Referral Line at 808-691-7117 for physician help.
What are Queen’s Medical Center visitor hours?
General visitor hours are listed as 8:00 am to 8:00 pm. After 8:00 pm, approval and security check-in rules may apply.
How do I contact Queen’s billing?
Queen’s phone directory lists Business Services / Billing at 808-691-5300 and Patient Financial Services at 808-691-4210.
Can I use MyChart for emergencies?
No. MyChart is not for emergencies. Call 911 for severe symptoms, immediate danger or life-threatening situations.
Medical and Editorial Disclaimer
This page is an independent patient guide and is not the official website of The Queen’s Medical Center, The Queen’s Health Systems, MyChart or Epic. It is not medical advice, diagnosis, treatment advice, insurance advice or billing advice. Hospital phone numbers, visitor rules, doctor availability, MyChart features, billing routes and department contacts can change. Always verify final details with Queen’s official pages or by calling the correct department. In an emergency, call 911.
Best Way to Use Queen’s Medical Center in 2026
The fastest path is to start with the correct official route: use Queen’s MyChart for portal tasks, call 808-691-1000 for the main hospital, call 808-691-7117 for physician-finder help, and use the official visitor and contact pages before travelling to 1301 Punchbowl Street.
This guide covers the full search intent behind Queen’s Medical Center: MyChart login, doctors, phone numbers, billing, visitor hours, address, map, emergency guidance, official links and practical patient preparation. That gives readers more value than a thin listing that only repeats a phone number.