A practical guide for patients and families using Cedar Hill Regional Medical Center GW Health in Southeast Washington, DC. Find the main phone number, Health Records Online portal, adult and pediatric emergency care, medical records, parking garage details, bill pay, visitor planning and official links.
Quick Answer: Most-Needed Cedar Hill Regional Medical Center Details
Washington, DC 20032
Visitor/patient parking on levels 3 and 4
Unit rules may differ
What to Do First Before Visiting Cedar Hill Regional Medical Center
Cedar Hill Regional Medical Center GW Health is a hospital in Southeast Washington, DC, located at 1200 Pecan Street SE on the St. Elizabeth’s East campus. Patients and families usually search for it when they need the emergency department, pediatric emergency care, maternity-related services, medical records, billing help, parking information, visitor rules or the Health Records Online portal.
The most important first step is to confirm why you are going. A patient with life-threatening symptoms should call 911. A parent bringing a child to the pediatric emergency department should follow the pediatric emergency entrance and registration instructions. A patient who only needs records may start with Health Records Online. A visitor should confirm the patient’s unit and current visitor rules before parking.
Use emergency care immediately for serious symptoms. The hospital phone directory lists the Adult Emergency Department at 771-444-9111, but 911 is the right first step for life-threatening symptoms.
Children’s National providers staff the pediatric emergency department at Cedar Hill. The pediatric ED phone listed by Children’s National is 771-444-6500.
Use Health Records Online for available records. Portal technical support is listed at 888-252-8146.
Use the onsite garage. Cedar Hill’s parking page says visitor and patient parking is on levels 3 and 4.
Health Records Online Portal for Cedar Hill Regional Medical Center
Cedar Hill Regional Medical Center uses Health Records Online for patient portal access. The Washington, DC Health Records Online page lists Cedar Hill Regional Medical Center at 1200 Pecan Street SE, Washington, DC 20032, and says portal technical support is available at 888-252-8146.
The portal is useful after a hospital visit because it may help patients access available records without waiting for a paper request. It is especially helpful after an emergency visit, inpatient stay, lab test, imaging study, maternity-related visit or follow-up care. Not every document may be available instantly online, so formal medical records requests may still be needed for complete records, legal needs, insurance, another doctor or school/work forms.
Best uses for Health Records Online
- After a visit: check for available health records and visit information.
- For follow-up care: review available instructions and information before seeing another doctor.
- For family organization: keep visit details, discharge information and follow-up needs in one place when available.
- For records questions: contact the local hospital Health Information Management department for facility-specific records questions.
- For portal technical support: call 888-252-8146 if you cannot access the portal.
Medical Records at Cedar Hill Regional Medical Center
Cedar Hill Regional Medical Center’s records resources point patients to Health Records Online for direct record access and provide ways to request records when formal copies are needed. The Health Records Online page also says that for questions about medical records, patients should contact the Health Information Management department at the local acute care facility.
Formal records are often needed when records must be sent to another physician, hospital, insurance company, school, attorney, employer, disability reviewer or patient representative. Because medical records include protected health information, requests may require identity verification, authorization and a clear description of the records needed.
Practical medical records checklist
- Check Health Records Online first if you only need available hospital records.
- Use Cedar Hill’s official medical records instructions if you need a formal copy.
- Clearly identify Cedar Hill Regional Medical Center GW Health as the facility.
- Include the patient’s full legal name, date of birth, phone number and dates of service.
- Request specific records such as emergency note, discharge summary, lab result, imaging report, operative note, maternity record or date range.
- State where records should be sent: yourself, another provider, another hospital, insurance, school, attorney or another recipient.
- Keep a copy of the request, confirmation, fax receipt, email confirmation or portal message.
📄 Records timing tip
Ask for specific documents instead of “everything” unless a complete chart is truly required. A discharge summary, imaging report or emergency note is often easier for another provider to review quickly.
Cedar Hill Adult and Pediatric Emergency Care
Cedar Hill Regional Medical Center GW Health offers emergency care for adults and has a pediatric emergency department staffed by Children’s National providers. Children’s National states that the pediatric emergency department is open 24 hours a day, seven days a week, with a separate pediatric registration, triage and waiting area, plus child-focused radiology and lab services.
Emergency departments work by clinical triage. That means the sickest or most unstable patients are treated first, not simply the person who arrived first. A patient with signs of stroke, heart attack, severe breathing distress, major trauma, serious bleeding, seizure, poisoning, sudden confusion or sepsis warning signs may be taken back before a patient with a painful but stable condition.
Chest pain, stroke symptoms, severe shortness of breath, major bleeding, traumatic injury, seizure, poisoning, sudden confusion, severe allergic reaction or rapidly worsening symptoms.
Severe breathing trouble, seizure, poisoning, severe allergic reaction, serious injury, major burns, altered mental status, blue lips, severe dehydration or symptoms that you cannot safely manage at home.
Asthma and breathing problems, broken bones, burns, cuts needing stitches, fever, poisonings, respiratory infections, sprains, sepsis and vomiting illnesses.
Photo ID, insurance card if available, medication list, allergies, pharmacy name, recent medical papers and emergency contact information.
Cedar Hill Regional Medical Center Services and Outpatient Access
Cedar Hill Regional Medical Center GW Health is designed as a full-service hospital for the Southeast DC community. Official and partner resources describe the hospital as including emergency services, trauma care, maternal health and delivery, behavioral health, cardiac services, adult emergency care, pediatric emergency care and related outpatient clinic services.
For patients, the practical point is to confirm whether the service you need is at the main hospital, the urgent care location, an outpatient clinic, an imaging department, a specialist office or a partner provider location. Cedar Hill’s outpatient clinic information lists appointment and scheduling numbers for certain outpatient services, and the urgent care location is separate from the main hospital campus.
| Need | Practical Action |
|---|---|
| Adult emergency care | Use the hospital emergency department; call 911 for life-threatening symptoms. |
| Pediatric emergency care | Use the pediatric ED at Cedar Hill, staffed by Children’s National providers. |
| Outpatient clinic services | Confirm appointment availability, suite, entrance and service phone number before leaving home. |
| Urgent care | Confirm whether your condition is appropriate for urgent care instead of the emergency department. |
💡 Avoid wrong-location delays
Do not navigate only by the words “Cedar Hill.” Use the exact address from your appointment instructions. The hospital, urgent care and outpatient services may not all use the same entrance or location.
Parking, Transportation and Arrival Tips
Cedar Hill Regional Medical Center is located at 1200 Pecan Street SE in Washington, DC, on the St. Elizabeth’s East campus near Congress Heights Metro Station and just north of the Entertainment and Sports Arena. The hospital’s parking page says visitor and patient parking is in the onsite garage on levels 3 and 4.
Because the campus serves emergency, inpatient, pediatric emergency, maternal health, outpatient and visitor needs, leave extra time for parking, walking, registration, elevators and wayfinding. If you are taking transit, confirm your route to Congress Heights and the final walking path to the hospital before your appointment or visit.
| Arrival Situation | Best Practical Move |
|---|---|
| Adult emergency care | Call 911 for life-threatening symptoms. If driving, follow emergency department signage and do not delay care to look for regular parking. |
| Pediatric emergency care | Follow pediatric ED signage and registration instructions. Bring ID, insurance card if available and medication/allergy details. |
| Scheduled appointment | Confirm whether your visit is at the hospital, outpatient clinic or urgent care location before traveling. |
| Visitor | Use the onsite garage, confirm the patient’s room/unit and take a photo of your parking level before walking inside. |
🅿️ Parking workflow that reduces stress
Take a phone photo of your garage level, elevator area, entrance sign and nearby landmarks. Bring your phone charger, ID and any appointment or visitor information you received.
Visitor Information, Patient Updates and Family Checklist
Cedar Hill’s visitor information says general visiting hours are 8 a.m. to 10 p.m., but specific units may have different visiting hours. This means visitors should always confirm the patient’s unit rule before arriving, especially for emergency holds, maternity, behavioral health, pediatric areas, ICU-level care, isolation rooms or patients who need rest after a procedure.
Hospitals also limit what can be shared by phone because patient information is private. If your family is trying to coordinate updates, choose one family contact to communicate with the care team and share updates with everyone else.
Confirm the patient’s room, unit, visitor limit, entrance, parking route and whether the patient can receive visitors.
Avoid visiting with fever, vomiting, diarrhea, cough, flu-like symptoms, rash or any contagious illness.
Flowers, live plants, latex balloons, outside food and large gifts may be restricted depending on the unit or patient condition.
For serious hospital stays, choose one spokesperson to collect updates and share them with relatives.
Discharge planning checklist
- Ask what medications changed and when the next doses are due.
- Write down follow-up appointment dates and clinic phone numbers.
- Ask what warning signs require urgent care or a return to the ER.
- Confirm whether home equipment, wound care, therapy, transportation or follow-up testing is needed.
- Keep discharge papers, medication lists and contact numbers together.
Online Bill Pay and Billing Safety Tips
Cedar Hill Regional Medical Center provides online bill pay resources. Hospital bills can be confusing because one visit may involve facility charges, physician services, emergency care, anesthesia, lab work, imaging, pharmacy, specialists or follow-up services. Before paying a large or confusing balance, confirm whether insurance has finished processing and whether the bill is from the hospital, a physician group or another professional service.
If you cannot afford a balance, contact the hospital’s billing resources early instead of waiting until the account becomes overdue. Ask whether an itemized statement, payment plan or financial assistance option is available. Keep every statement, receipt, insurance explanation of benefits and phone reference number.
Practical billing checklist
- Use only official Cedar Hill Regional Medical Center bill pay links.
- Compare your bill with your insurance explanation of benefits.
- Ask whether a separate physician, radiology, anesthesia or pathology bill may arrive.
- Request an itemized statement if charges are unclear.
- Ask about payment options if you cannot pay the balance in full.
- Keep receipts, confirmation numbers and copies of all billing letters.
Official Cedar Hill Regional Medical Center Links
Use official Cedar Hill, GW Health, Health Records Online and Children’s National resources for current details. Hospital information can change, especially parking, visitor rules, records access, portal features, billing and phone routing.
Frequently Asked Questions About Cedar Hill Regional Medical Center
What is the phone number for Cedar Hill Regional Medical Center?
Cedar Hill Regional Medical Center GW Health lists the main phone number as 771-444-6200.
Where is Cedar Hill Regional Medical Center located?
Cedar Hill Regional Medical Center GW Health is located at 1200 Pecan Street SE, Washington, DC 20032.
Does Cedar Hill Regional Medical Center have a patient portal?
Yes. Cedar Hill uses Health Records Online. Portal technical support is listed at 888-252-8146.
Does Cedar Hill have a pediatric emergency department?
Yes. Children’s National providers staff the pediatric emergency department at Cedar Hill. Children’s National lists the pediatric ED phone as 771-444-6500 and says care is available 24/7.
What is the adult emergency department phone number?
The Cedar Hill phone directory lists the Adult Emergency Department at 771-444-9111. For life-threatening symptoms, call 911 first.
Where should patients and visitors park?
Cedar Hill’s parking information says visitor and patient parking is in the onsite garage on levels 3 and 4. Always follow current campus signs when you arrive.
What are Cedar Hill visiting hours?
Cedar Hill’s visitor information lists general visiting hours as 8 a.m. to 10 p.m., but specific units may have different visiting hours.
How do I request Cedar Hill medical records?
Start with Health Records Online for available records. For formal records, use Cedar Hill’s official medical records instructions and include the patient, facility, date range and type of record needed.
Is Cedar Hill near Metro?
Children’s National describes the hospital as centrally located in Ward 8 on the St. Elizabeth’s East campus near the Congress Heights Metro Station.
Should I use the portal for emergency symptoms?
No. Health Records Online is not for emergencies. If symptoms are severe, sudden or life-threatening, call 911 or go to the nearest emergency department.