Saint Francis Medical Center: MyChart, Doctors, Phone, ER & Records
This practical guide helps patients and families use Saint Francis Medical Center in Cape Girardeau, Missouri without wasting time on the wrong phone number, wrong portal, wrong entrance, wrong billing route, or outdated third-party doctor page.
Use it for Saint Francis MyChart, appointments, doctors, main phone, emergency care, medical records, billing, cost estimates, financial assistance, directions, and official Saint Francis links.
Quick Answer: Saint Francis Medical Center Phone, Address, MyChart and Scheduling
Saint Francis Medical Center is located at 211 Saint Francis Drive, Cape Girardeau, MO 63703. The main medical center phone number listed by Saint Francis is 573-331-3000. For appointments, use Saint Francis MyChart, the MyChart mobile app, First Available Appointments, or Centralized Scheduling at 573-331-5111.
Main Hospital
Saint Francis Medical Center
211 Saint Francis Drive
Cape Girardeau, MO 63703
Main Phone
573-331-3000
Best for general hospital routing.
Scheduling
573-331-5111
Centralized Scheduling and appointment help.
MyChart Help
573-331-5024
Login, sign-up, proxy and portal support.
Verified Patient Details: Use These Before You Act
This page uses responsive cards instead of wide tables, so the article stays readable on small WordPress mobile screens.
Right-Route Tool: MyChart, Scheduling, ER, Records or Billing?
This tool is not medical advice. It helps patients choose the correct official route before calling, logging in, requesting records, paying a bill, or driving to campus.
Tap your situation
Saint Francis MyChart: Login, App, Proxy Access and Support
Saint Francis MyChart is the official secure patient portal for routine online access. Saint Francis says patients can use MyChart to message providers, view lab results, request prescription refills, manage appointments, pay medical bills, request estimates, and use proxy access when authorized.
Login safely
Start from the official Saint Francis MyChart page or the official mychart.sfmc.net login before entering private health information.
Mobile app setup
Saint Francis says to download the MyChart app, choose Missouri, then select Saint Francis Healthcare System during setup.
Proxy access
Authorized caregivers may use proxy access for a child, elderly parent, or loved one. Ask the doctor’s office or MyChart support before sharing passwords.
Appointments, Doctors and Centralized Scheduling
For appointments, Saint Francis points patients to First Available Appointments, Saint Francis MyChart, the MyChart mobile app, or Centralized Scheduling at 573-331-5111. The official scheduling page also says scheduling staff cannot answer diagnosis, condition, or treatment questions.
Best doctor-search route
Use the official Find a Provider tool rather than old third-party directory pages. Provider locations, accepting-new-patient status, specialties, and phone routes can change.
- Search by provider name, specialty, location, and availability filters.
- Ask whether a referral, order, or prior authorization is needed.
- Confirm the exact clinic, address, entrance, and parking location.
- Confirm insurance network status with both the provider office and your plan.
Centralized Scheduling helps with
- Finding a doctor.
- Scheduling appointments.
- Registering for events.
- Connecting patients to the right Saint Francis resource.
- Appointment reminders from the short code 83816.
Saint Francis Medical Center Phone Numbers and Best Department Route
The fastest route is not always the main number. Use the department route below when your need is specific.
Saint Francis Emergency Department and Trauma Care
Saint Francis describes its Emergency and Trauma Center as the only state-designated Level III Emergency and Trauma Center in southeast Missouri. The Emergency Department is listed as open 24/7/365 and is for life- or limb-threatening medical conditions, severe abdominal pain, symptoms of heart attack or stroke, trauma, and other serious emergencies.
Use 911 / ER for
Chest pain, stroke signs, severe breathing trouble, serious trauma, severe bleeding, seizure, loss of consciousness, severe abdominal pain, head injury, severe allergic reaction, motor vehicle accident, poisoning, or rapid worsening.
Emergency arrival
Saint Francis lists the Emergency Department at 211 Saint Francis Drive, Entrance 3, Cape Girardeau, MO 63703. Follow emergency signage and do not delay care to collect paperwork.
Urgent Care or Emergency Room: How to Choose
Saint Francis urgent care pages describe walk-in care for non-life-threatening illness and injury. Use urgent care or a provider route for stable problems, and use the ER for severe or dangerous symptoms.
Urgent care may fit
- Cold or flu symptoms.
- Sore or strep throat.
- Minor sprains, strains, cuts, bruises, or rashes.
- Ear or eye infections.
- Minor burns or insect bites.
- Stable non-emergency symptoms that are not rapidly worsening.
ER is safer for
- Chest pain, stroke signs, or severe shortness of breath.
- Major injury, severe wounds, head injury, or motor vehicle accident.
- Seizure, loss of consciousness, severe abdominal pain, or serious trauma.
- Symptoms that could worsen during driving.
Saint Francis Medical Records: MyChart First, Formal Request When Needed
Saint Francis Health Information Management, also called the Medical Record Department, fulfills record requests. Patients may also view portions of their records online through Saint Francis MyChart at no cost.
Use MyChart first
Use MyChart for available digital records, test results, visit information, medication information, and selected portal documents.
Use formal records request for copies
For formal copies, legal release, older records, or third-party records, call Medical Records at 573-331-5120.
Billing, Financial Assistance, Estimates and Insurance Questions
Saint Francis billing information explains that the Medical Center bill includes hospital services, while some physician specialists may bill separately for professional services. That means one hospital visit can create more than one bill.
Billing questions
Call 573-331-5217 or 866-304-3071. Have the account number, patient name, date of service, insurance card, and bill copy ready.
Cost estimates
Use the online MyChart patient estimate tool or call 573-331-5217 option #2 to speak with a financial counselor.
Financial assistance
Saint Francis lists phone help Monday–Friday, 8 am–5:30 pm. Traditional financial assistance may require tax returns and total household earnings.
Before You Visit: Patient Checklist That Prevents Delays
Saint Francis is a hospital campus, so arrival can take longer than a small clinic visit. Confirm the correct entrance, appointment time, and paperwork before leaving home.
Bring these
- Photo ID and insurance card.
- Medication list, doses, pharmacy name, and allergies.
- Referral, order, authorization, or pre-registration information if required.
- Prior records, imaging reports, discharge summaries, or specialist notes if relevant.
- Phone charger, glasses, hearing aids, caregiver contact, and questions for your provider.
Confirm these
- Exact location, building, entrance, and parking area.
- Arrival time, fasting instructions, driver requirement, and medication holds.
- Whether the appointment is hospital, clinic, imaging, lab, surgery, urgent care, or telehealth.
- Visitor rules before bringing food, flowers, children, large bags, or restricted items.
- Whether urgent symptoms should go to ER instead.
Saint Francis Medical Center Map, Entrance 3 and Arrival Tips
Use 211 Saint Francis Drive, Cape Girardeau, MO 63703 for navigation. For emergency care, Saint Francis lists the Emergency Department at Entrance 3. For scheduled services, follow your appointment or pre-registration instructions because entrances can differ by department.
Main campus
Saint Francis Medical Center, 211 Saint Francis Drive, Cape Girardeau, MO 63703.
Emergency Department
Emergency Department is listed at Entrance 3. Use emergency signage and do not delay emergency care.
Scheduled visits
For surgery, imaging, testing, clinic visits, or family visits, confirm the correct entrance before arrival.
Official Saint Francis Links
Use these official pages for current details before entering health information, scheduling care, requesting records, paying a bill, driving to campus, or making a medical decision.
Saint Francis Medical Center FAQs
What is the phone number for Saint Francis Medical Center?
The main phone number for Saint Francis Medical Center in Cape Girardeau is 573-331-3000.
Where is Saint Francis Medical Center located?
Saint Francis Medical Center is located at 211 Saint Francis Drive, Cape Girardeau, MO 63703.
Does Saint Francis Medical Center use MyChart?
Yes. Saint Francis uses Saint Francis MyChart for routine online patient access, including messages, test results, appointments, refills, billing, estimates, and proxy access where available.
What is the Saint Francis MyChart support number?
Saint Francis lists MyChart support at 573-331-5024. The official MyChart page lists support Monday–Friday, 7 am–5:30 pm.
How do I schedule an appointment at Saint Francis?
You can use First Available Appointments, Saint Francis MyChart, the MyChart mobile app, or call Centralized Scheduling at 573-331-5111.
What are Centralized Scheduling hours?
Saint Francis lists Centralized Scheduling hours as Monday–Friday 7 am–7 pm and Saturday 8 am–noon.
How do I find a doctor at Saint Francis Medical Center?
Use the official Find a Provider tool. Ask about accepting-new-patient status, referral needs, exact location, insurance network, and whether online or phone scheduling is best.
What is the Saint Francis medical records phone number?
The medical records phone number is 573-331-5120. Patients may also view portions of their records in Saint Francis MyChart.
How long do Saint Francis medical records requests take?
Saint Francis says typical medical record processing time is seven to ten business days, depending on record availability.
Is the Saint Francis Emergency Department open 24/7?
Saint Francis describes its Emergency Department as open 24/7/365. For life-threatening symptoms, call 911.
Where is the Saint Francis Emergency Department entrance?
Saint Francis lists the Emergency Department at 211 Saint Francis Drive, Entrance 3, Cape Girardeau, MO 63703.
Who do I call for billing or financial assistance?
Call 573-331-5217 or 866-304-3071 for billing or financial assistance. For estimates, use the MyChart estimate tool or call 573-331-5217 option #2.