Use this practical guide for University of Maryland St. Joseph Medical Center in Towson, Maryland. It puts the most important patient details first: MyChart, main phone, central scheduling, emergency care, records, billing, visitor rules, parking, and official UMMS links.
Do not use MyChart, a directory page, or routine phone routing for chest pain, stroke signs, severe trouble breathing, major bleeding, poisoning, traumatic injury, suicidal crisis, or any rapidly worsening emergency.
Quick Answer: Most-Needed UM St. Joseph Details
Towson, MD 21204
What to Do First Before Visiting St Joseph Medical Center
St Joseph Medical Center searches can be confusing because several hospitals in the United States use a similar name. This guide is specifically for University of Maryland St. Joseph Medical Center in Towson, Maryland. If your paperwork says Houston, Kansas City, Tacoma, Paterson, or another city, use that hospital’s official website instead.
For the Towson hospital, the fastest path depends on your task. Use MyChart for portal access, central scheduling for many appointment-related calls, medical records for release-of-information questions, billing support for statements, and the emergency department or 911 for urgent symptoms. Calling the main hospital number can help with routing, but using a direct route usually saves time.
Use Central Scheduling at 410-427-5500 when UM SJMC directs you there. For provider-specific visits, use the doctor directory or your provider’s office instructions.
Call 911 for life-threatening symptoms. The emergency department operates around the clock, but serious symptoms should not wait for phone routing.
Call Medical Records at 410-337-1169 or start through MyChart when appropriate. A specific request is usually better than asking for “everything.”
Use 410-821-4140 or 877-632-4909. Keep your account number, date of service, insurance card, and explanation of benefits ready.
UM St Joseph Medical Center MyChart: Login, Results, Messages & Support
UM St. Joseph Medical Center uses MyChart through the University of Maryland Medical System. The portal is useful for routine patient tasks such as viewing visit history, checking lab results, managing appointment tools, paying bills, requesting refills where available, and sending non-urgent messages to the care team.
Use MyChart for these common tasks
- Before a visit: review appointment instructions, update basic information, and check available portal tasks.
- After a visit: look for visit summaries, results, medication changes, and follow-up guidance.
- Between visits: message participating care teams for non-urgent questions.
- Billing: use official UMMS bill-pay routes when available through the patient portal.
- Support: UM SJMC lists MyChart support at 1-844-281-8667.
🔐 Portal safety tip
Bookmark the official UMMS MyChart page after opening it from UMMS.org. Avoid old MyPortfolio bookmarks, third-party portal pages, or search-result lookalikes when entering private health information.
Medical Records: How to Request UM St Joseph Medical Center Records
Medical records are commonly needed after an emergency visit, surgery, hospitalization, imaging test, disability claim, insurance issue, second opinion, transfer to another physician, legal matter, or school/work requirement. UM SJMC lists Medical Records at 410-337-1169.
Records request checklist
- Check MyChart first if you only need available results, visit history, or routine summaries.
- Contact Medical Records if you need a formal release, full records, outside-provider transfer, or older records.
- Use the patient’s full legal name, date of birth, phone number, and treatment dates.
- Specify what you need: ER note, discharge summary, operative note, lab result, imaging report, medication list, billing record, or a date range.
- Keep a copy of the request and any confirmation number or fax/email record.
📄 Avoid a records delay
Do not request “all records” unless you truly need the full chart. A narrow request such as “discharge summary and imaging report from [date]” is easier for another provider to review and can reduce follow-up questions.
Emergency Department at UM St Joseph Medical Center
UM St. Joseph Medical Center’s emergency department is listed by UMMS as open every day around the clock. Emergency departments use triage, which means patients are evaluated by clinical urgency, not simply arrival order. Someone with chest pain, stroke symptoms, traumatic injury, severe breathing problems, or another critical concern may be treated before someone who arrived earlier with a less urgent condition.
Chest pain, stroke signs, serious injury, severe allergic reaction, uncontrolled bleeding, sudden confusion, severe abdominal pain, poisoning, suicidal crisis, or rapidly worsening symptoms.
Minor cuts, mild flu symptoms, ear pain, simple rashes, mild sprains, routine infections, or stable non-life-threatening issues when urgent care is appropriate.
What to bring to the ER
- Photo ID and insurance card if available.
- Medication list with doses, allergies, and pharmacy name.
- Recent discharge papers or outside test results if relevant.
- Phone charger and emergency contact information.
- Power-of-attorney, health care proxy, or caregiver paperwork if you manage care for someone else.
Parking, Directions & Campus Arrival Tips
UM St. Joseph Medical Center is located at 7601 Osler Drive in Towson. UMMS directions and parking pages should be used before your visit because entrances, campus routing, construction, and appointment-specific instructions can change. If you are visiting a specific clinic or service, use the directions in your appointment message first.
Before you drive
Emergency care, outpatient appointments, surgery check-in, imaging, and visitor access may use different routes or entrances.
Build in time for traffic, parking, walking, registration, elevators, and wayfinding. Large hospital campuses can take longer than expected.
Before leaving the car, take a picture of your parking area, level, row, and elevator area.
If you are a patient, ask the clinic or registration desk whether any parking instructions or validation process applies.
🅿️ Practical arrival tip
Do not schedule your arrival for the exact appointment time. For first-time visits, aim to arrive early enough to handle parking, registration, insurance verification, and finding the correct department without rushing.
Visiting Hours, Visitor Rules & Family Preparation
UM SJMC’s visitor policy page lists general visiting hours as daily from 8 a.m. to 9 p.m. Visitor rules can still vary by unit, infection-control needs, patient condition, disability support needs, and hospital operations. Always check the official visitor policy before going, especially if visiting intensive care, maternity, surgery, or a patient under special precautions.
Confirm the patient’s room, unit, visiting status, and whether the patient can receive visitors.
Avoid visiting with fever, cough, sore throat, vomiting, diarrhea, flu-like symptoms, or contagious illness.
Flowers, plants, latex balloons, outside food, and large gifts may be restricted depending on the unit and patient condition.
If you are helping the patient go home, write down medication changes, follow-up appointments, warning signs, and who to call after discharge.
👨👩👧 Family support tip
If the patient is in a monitored or critical-care area, expect interruptions. Visitors may be asked to step out during procedures, shift changes, privacy needs, or urgent bedside care.
Billing, Insurance, Price Estimates & Financial Assistance
Hospital billing can involve more than one charge: hospital facility services, physician services, imaging, lab work, anesthesia, emergency care, surgery, or specialist consultation. A single hospital visit can generate separate statements. Before paying a large balance, check whether insurance has processed the claim and whether the bill is from UM SJMC, UMMS, or another provider group.
Useful billing details
- Billing support: 410-821-4140 or 877-632-4909.
- Email listed for billing support: CBOService@umm.edu.
- Financial assistance: UM SJMC provides financial assistance and billing resources through UMMS.
- Before paying: request clarification if the balance does not match your insurance explanation of benefits.
💡 Billing tip before you pay
Keep every statement, estimate, payment receipt, insurance explanation of benefits, and phone reference number. If you may qualify for financial assistance, ask before the account becomes overdue.
Official UM St Joseph Medical Center Links
Use official UMMS pages for current details. Hospital phone routing, visitor policies, appointment instructions, parking information, MyChart features, and billing procedures can change.
Frequently Asked Questions
What is St Joseph Medical Center’s main phone number?
The main phone number for University of Maryland St. Joseph Medical Center is 410-337-1000.
Where is UM St Joseph Medical Center located?
UM St. Joseph Medical Center is located at 7601 Osler Drive, Towson, MD 21204.
Does St Joseph Medical Center use MyChart?
Yes. UM St. Joseph Medical Center uses MyChart through the University of Maryland Medical System patient portal.
What is the MyChart support number for UM St Joseph?
UM SJMC lists MyChart support at 1-844-281-8667.
What is the central scheduling number?
UM SJMC lists Central Scheduling at 410-427-5500.
How do I request St Joseph Medical Center medical records?
UM SJMC lists Medical Records at 410-337-1169. Patients can also use MyChart for available portal records and related patient tasks.
Does UM St Joseph Medical Center have an emergency department?
Yes. UM SJMC has an emergency department that UMMS describes as open every day around the clock. For life-threatening symptoms, call 911.
What are the visiting hours at UM St Joseph Medical Center?
UM SJMC’s visitor policy page lists general visiting hours as daily from 8 a.m. to 9 p.m. Always check the official visitor policy before visiting because unit-specific rules can change.
What is the billing phone number for UM St Joseph Medical Center?
UM SJMC billing support is listed at 410-821-4140 or 877-632-4909 toll-free.
Is this the same as St Joseph Medical Center in Houston or Kansas City?
No. This guide is for University of Maryland St. Joseph Medical Center in Towson, Maryland. Other hospitals with similar names have different addresses, phone numbers, patient portals, and records departments.
🔗 Related Maryland Medical Center Guide
Only verified existing internal pages are linked below.
University of Maryland Medical Center