St. Joseph University Medical Center 2026: Doctors & MyChart

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Independent patient navigation guide

St. Joseph’s University Medical Center Doctors, Portal & Visit Help

Use this practical 2026 guide for St. Joseph’s University Medical Center in Paterson, New Jersey. It explains the official doctor-search route, the MyStJosephsRecord patient portal, main phone number, address, emergency care, medical records, billing questions, parking directions, visitor planning and official links.

Official Hospital Page Open Patient Portal Find Doctors
Paterson NJ patient dashboard
703 Main StPaterson, NJ
973-754-2000Main phone
24/7Hospital access
PortalMyStJosephsRecord
Emergency warning:

Call 911 now for chest pain, stroke symptoms, severe breathing trouble, major bleeding, poisoning, suicidal crisis, serious trauma, seizure, loss of consciousness or any rapidly worsening emergency. Do not wait for a portal reply, website update, routine callback or doctor-directory search.

Quick Answer: St. Joseph’s University Medical Center Details Patients Need First

St. Joseph’s University Medical Center is a St. Joseph’s Health hospital at 703 Main Street, Paterson, NJ 07503. The official hospital page lists the main phone number as 973-754-2000 and hospital access as 24 hours a day, 7 days a week. Patients looking for “MyChart” should note that the official St. Joseph’s Health NJ portal is branded as MyStJosephsRecord.

Hospital St. Joseph’s University Medical Center
Address 703 Main Street
Paterson, NJ 07503
Main phone 973-754-2000
Hospital access 24 hours / 7 days
Patient portal MyStJosephsRecord
Portal support 888-580-5739
Medical records 973-754-2996
Doctor search Official St. Joseph’s Health provider directory
Call Main Hospital Open Google Maps Patient Portal

St. Joseph’s University Medical Center MyChart: Important Portal Clarification

Many patients search “St. Joseph’s University Medical Center MyChart,” but the official St. Joseph’s Health New Jersey patient portal is listed as MyStJosephsRecord. This matters because St. Joseph, Saint Joseph, St. Joe’s and similar hospital names are used by different health systems around the United States, and the wrong MyChart page can lead to confusion.

Use for routine tasks

What MyStJosephsRecord can help with

The portal is designed for non-urgent patient tasks such as viewing available lab and test results, managing appointments, paying hospital or physician bills, sending secure messages, managing telehealth visits, requesting prescription refills where available and using approved proxy access.

Avoid portal mistakes

Do not use it for emergencies

Portal messaging is not a safe emergency route. If the patient has severe symptoms, call 911 or use emergency care instead of waiting for a portal reply or trying to schedule online.

Open the official St. Joseph’s Health patient portal page.

Use the link from the official St. Joseph’s Health website, not a random search-result page, old bookmark or unrelated St. Joseph hospital portal.

Self-enroll only if you are a St. Joseph’s Health patient.

The official portal page states self-enrollment is for patients at St. Joseph’s Health locations. Keep your legal name, date of birth and contact information consistent with your hospital record.

Use portal support for login problems.

For portal-related questions, St. Joseph’s Health lists 888-580-5739 as 24-hour support. Use that route for password, access or technical issues.

Use Medical Records for a complete record request.

The portal may show only portions of your health information. If you need a formal chart copy, outside-provider transfer, attorney/insurance request or older records, use the medical records process.

Proxy-access note: The official portal information explains that proxy access is available for dependents age 12 and younger. It also notes that proxy access to records for patients age 13 and above may not be available through the portal because of privacy and technology limits. Call Medical Records if caregiver access is your main need.

How to Find St. Joseph’s University Medical Center Doctors

The safest way to find current St. Joseph’s University Medical Center doctors is the official St. Joseph’s Health provider directory. Doctor names, hospital affiliations, office addresses, insurance participation and appointment availability can change, so do not rely only on third-party listings.

Step 1

Search by specialty or name

Use the official directory to search by condition, specialty or doctor name. You can also filter by location, insurance, accepting-new-patient status, age group and provider gender when those filters are available.

Step 2

Confirm hospital affiliation

Some doctors may be affiliated with St. Joseph’s University Medical Center, St. Joseph’s Wayne Medical Center, an outpatient practice or more than one location. Confirm the exact practice address before leaving.

Step 3

Call insurance before care

A hospital may be in-network while a specific doctor, anesthesiology group, radiology group, lab, emergency physician group or facility charge has separate insurance rules. Verify with your plan when cost matters.

Doctor-search questions to ask before scheduling

  • Is this doctor currently accepting new patients?
  • Does the appointment happen at the hospital, a nearby office, Wayne, Totowa, Clifton, Paterson or another location?
  • Does the provider accept your exact insurance plan and network tier?
  • Do you need a referral, prior authorization, imaging disc, recent lab result or outside medical record?
  • Is the visit in person, telehealth, hospital follow-up, specialty consult or procedure-related?
Open Official Doctor Search Call Main Routing

Medical Records: Requests, Portal Limits and Contact Route

For St. Joseph’s University Medical Center and St. Joseph’s Children’s Hospital records, the official medical records page lists the hospital location at 703 Main Street, Paterson, NJ 07503, Attn: Medical Records. It lists the Paterson medical records phone number as 973-754-2996 and fax as 201-561-0119. The Medical Records Department is listed as open Monday through Friday, 9 a.m. to 4 p.m.

Use the portal first when you only need simple access

For available results, common summaries, appointment-related information and routine portal features, start with MyStJosephsRecord. This can be faster than a formal release request.

Use Medical Records for formal copies

Use the official medical records process when a doctor, attorney, insurer, school, employer, disability office or outside hospital needs a formal copy or release.

Ask the receiving party exactly what they need.

A specialist may only need a discharge summary and imaging report, not the full chart. Narrow requests are easier to review.

Use the patient’s full legal information.

Write the patient’s full legal name, date of birth, phone number, treatment dates, provider name and the exact record type clearly.

Keep proof of your request.

Save portal confirmations, fax receipts, mailed copies, authorization forms and any reference number you are given.

Start early for appointments and second opinions.

Do not wait until the morning of a specialist visit to request hospital records. Imaging reports, operative notes and discharge summaries may need extra processing time.

Practical tip: If you are helping a family member, ask Medical Records what authorization or legal paperwork is needed before submitting a request. Privacy rules can limit what staff can release by phone.

Emergency Department, Trauma Care and When to Call 911

St. Joseph’s University Medical Center is listed by St. Joseph’s Health as a 651-bed regional academic medical center in Paterson. The official hospital page describes it as home to a state-designated Level II Trauma Center and St. Joseph’s Children’s Hospital. For life-threatening symptoms, call 911 rather than trying to choose a doctor online.

Use emergency care for

Time-sensitive symptoms

Chest pain, stroke signs, severe trouble breathing, major bleeding, severe allergic reaction, poisoning, serious injury, seizure, suicidal crisis, sudden confusion or any symptom that is rapidly worsening.

Portal is not enough

Do not wait for online messages

MyStJosephsRecord is useful for routine communication, but it is not designed for immediate clinical triage. Emergency symptoms need 911 or emergency department care.

What to bring to the ER if available

  • Photo ID and insurance card if you have them.
  • Medication list with dose, schedule, allergies and pharmacy name.
  • Recent discharge papers, outside lab results, imaging reports or specialist instructions.
  • Emergency contact, caregiver information and phone charger.
  • Advance directive, health care proxy or guardianship paperwork if relevant.
ER triage reality: Emergency departments treat by medical urgency, not simple arrival order. A person with stroke symptoms, trauma, chest pain or unstable vital signs may be treated before someone who arrived earlier with a less urgent concern.

Address, Parking, Directions and Map

St. Joseph’s University Medical Center is located at 703 Main Street in Paterson, NJ. The official directions page gives separate driving directions for the main hospital parking pavilion and the Emergency Department route. Before driving, check your appointment instructions because outpatient clinics, surgery, imaging, emergency care and visitor access may use different entrances.

Main hospital address

703 Main Street, Paterson, NJ 07503. Use the official map or appointment instructions for the correct entrance.

Parking pavilion

The official directions reference the St. Joseph’s parking pavilion near Main Street. Fees and visitor access rules can change, so confirm current parking details before visiting.

Emergency Department route

The official directions mention Mary Street for Emergency Department access. For serious symptoms, call 911 rather than delaying care for parking or entrance questions.

Screenshot or save your appointment message.

Large hospitals can have different building names, floors, entrances and registration desks. Your appointment instructions are usually more useful than a general address.

Arrive early for first-time visits.

Build in time for traffic, parking, walking, security, elevator access, registration, insurance verification and finding the correct department.

Take a photo of your parking location.

Before leaving your car, photograph the garage level, row, elevator, nearby sign and parking ticket location.

Patient Rights, Concerns and Family Support

If you have a non-emergency care concern, question or grievance, use the hospital’s patient-relations process. St. Joseph’s Health lists Patient Relations at 973-754-3147 for Paterson. The official patient-rights page also lists Pastoral Care and Ethics Hotline contact routes for specific issues.

Patient Relations

Questions or grievances

For Paterson concerns, St. Joseph’s Health lists Patient Relations at 973-754-3147. Use this for non-emergency complaints, communication concerns or help routing a patient issue.

Advance directives

Pastoral Care support

The official patient-rights page lists Pastoral Care at 973-754-3015 for advance-directive information or help with related forms.

Ethical concerns

Ethics Hotline

For life-support decisions, end-of-life concerns or other ethical issues, St. Joseph’s Health lists the Ethics Hotline at 973-754-3633.

Family communication tip: When calling about an admitted patient, ask for the unit, nurse station or care manager route. Staff may be limited in what they can say unless the patient has approved communication or you have proper legal authority.

Billing, Insurance and Financial Assistance Questions

Hospital billing can involve facility charges, physician charges, emergency physician groups, lab work, imaging, anesthesia and follow-up care. Do not assume one statement is the full cost picture until insurance has processed the claim.

St. Joseph’s Health bill-pay route

Use the official St. Joseph’s Health billing and pay-your-bill page for current payment instructions. The official page also references Patient Financial Services for billing and collections policy questions.

New Jersey Charity Care may matter

New Jersey’s Hospital Care Payment Assistance Program may help eligible patients with medically necessary acute-hospital bills. Eligibility depends on coverage, income, assets and other criteria.

Before paying a confusing hospital bill

  • Confirm whether the bill is from the hospital, doctor group, lab, imaging, anesthesia, ambulance or another provider.
  • Wait for the insurance explanation of benefits when insurance is still processing.
  • Ask for an itemized statement if the balance is unclear.
  • Ask whether payment plans, financial assistance or New Jersey Charity Care screening may apply.
  • Keep every receipt, call date, representative name, reference number and insurance document.

Common Mistakes to Avoid

Using the wrong “St. Joseph” portal

Many hospitals share similar names. For this Paterson, NJ hospital, use St. Joseph’s Health NJ official links and MyStJosephsRecord, not an unrelated MyChart page.

Searching doctors without checking affiliation

A provider may have multiple offices or hospital affiliations. Confirm the exact St. Joseph’s location, department, insurance and appointment type before going.

Requesting “all records” unnecessarily

A narrow request is often better. Ask the receiving provider whether they need a discharge summary, ER note, operative note, imaging report or lab result.

Waiting on portal messages for urgent symptoms

Portal tools are for routine communication. Emergency symptoms need 911 or emergency care, not a secure message.

Forgetting insurance network checks

Hospital, physician, lab, anesthesia and radiology charges may follow different network rules. Check before scheduled care when possible.

Arriving at the wrong entrance

Emergency, surgery, imaging, outpatient appointments and visitor access can have different routes. Use appointment-specific instructions first.

St. Joseph’s University Medical Center FAQs

Where is St. Joseph’s University Medical Center located?
St. Joseph’s University Medical Center is located at 703 Main Street, Paterson, NJ 07503.
What is the main phone number for St. Joseph’s University Medical Center?
The main phone number listed by St. Joseph’s Health for St. Joseph’s University Medical Center is 973-754-2000.
Does St. Joseph’s University Medical Center use MyChart?
Patients often search for MyChart, but the official St. Joseph’s Health New Jersey patient portal is branded as MyStJosephsRecord. Use the official St. Joseph’s Health patient portal page before entering private health information.
What is the MyStJosephsRecord portal support number?
St. Joseph’s Health lists patient portal support at 888-580-5739, available 24 hours a day, 7 days a week for portal-related questions.
How do I find doctors affiliated with St. Joseph’s University Medical Center?
Use the official St. Joseph’s Health doctor search at doctors.stjosephshealth.org. Search by specialty, condition or doctor name, then confirm hospital affiliation, office location, appointment availability and insurance participation.
How do I request medical records from St. Joseph’s University Medical Center?
Use the official St. Joseph’s Health medical records page. For St. Joseph’s University Medical Center and St. Joseph’s Children’s Hospital records, the listed Paterson medical records phone number is 973-754-2996.
Is St. Joseph’s University Medical Center open 24 hours?
The official hospital page lists St. Joseph’s University Medical Center as open 24 hours a day, 7 days a week. Department, clinic, records, billing and visitor hours can be different.
Does St. Joseph’s University Medical Center have emergency care?
Yes. St. Joseph’s Health describes the hospital as having emergency and trauma care, including a state-designated Level II Trauma Center. For life-threatening symptoms, call 911.
Who can I call for a patient concern or complaint?
St. Joseph’s Health lists Patient Relations at 973-754-3147 for Paterson. For immediate medical emergencies, call 911 instead of using a complaint or portal route.
Can New Jersey Charity Care help with a St. Joseph’s hospital bill?
New Jersey Charity Care may help eligible patients with medically necessary inpatient or outpatient acute-hospital bills. Eligibility depends on factors such as residency, coverage, income and assets. Ask the hospital billing or financial assistance office for current screening instructions.

Final Patient Checklist

  • Use St. Joseph’s Health official links for the Paterson hospital, not unrelated St. Joseph or Saint Joseph systems.
  • Use MyStJosephsRecord for routine portal tasks and medical records for formal chart copies.
  • Use the official provider directory to confirm doctors, office locations and accepting-new-patient status.
  • Bring ID, insurance card, medication list, allergies, referral paperwork and appointment instructions.
  • Call 911 for emergency symptoms instead of waiting for a portal message, online form or routine callback.
Independent guide disclaimer: This page is a general patient-navigation guide and is not the official St. Joseph’s University Medical Center or St. Joseph’s Health website. It is not medical advice, diagnosis, treatment, billing advice, insurance advice or emergency guidance. For emergencies, call 911. For current appointments, doctor availability, portal access, records, billing, parking, visitor policies and care decisions, verify directly with St. Joseph’s Health or your care team.